Should have listened to the traveler earlier who warned of incompentant staff. My Experience: My flight from ORD was canceled in a day when < 50 flights were canceled, pushing my arrival in Geneva back one day. I immediately phoned Hotel Epsom, and was assured by the young woman at the desk that my Sunday night reservation was good for... more

Stayed at the Epsom for one week through work, so had no choice or expectations - although was provided with the booking detail of "Superior Lake View Room". To be honest, this description wasn't exactly appropriate - the room was very tired looking (but still tidy); and my lake view was quite small. However all in all was a good... more

A friend and myself stayed two nights at this hotel recently. We read up all the reviews on Trip Advisor and decided it was one of the better hotels to stay with. We were not disappointed. On our arrival we were greated by very friendly and professional hotel staff and were shown to our rooms. We thought the room was... more

We were looking for a hotel not too far from the railway station but near enough to walk to the main sights and the Epsom was perfect for this. About a 10 minute walk from the station, the position doesn't give you the best views in the world, but the quiet street helps make sure you get a good nights... more

I have stayed at hotel epsom numerous times before for business and this time I was in Geneva for business for two weeks and decided to bring my family (husband and two small children). In general, the hotel is in a very convenient location, the front desk staff are great and extremely responsive, the breakfast and servers are terrific and... more

I am always looking for the perfect Geneva Hotel - and I still haven’t found it. My starting point is really value for money, and I was full of optimism this time around, but unfortunately this hotel is nothing special at all. Reception area and entrance give one hope but rooms are pokey, dark (and have the curious detail of... more

My standard double room at the Epsom has smallish but very modern and comfortable. The property is fairly quiet in its location. Wifi is free, though my connection slowed or was dropped occasionally during the busy hours of my week-long stay. The front-desk was very courteous and I never had to wait in line. There are no irons in the... more

Stay away from this hotel unless all you need is a marginally clean room close to the city center. We booked (2) connecting rooms, confirmed the day prior, yet when we arrived after a transcontinental flight we're told sorry, no connecting rooms available. When I produced written confirmation the woman at reception (as surly a hotel worker as I've ever... more

We stayed five nights at Hotel Epsom and our overall impresion was of a very clean hotel with excellent facilities, situated just five minutes from Quai Wilson and Parc Mon repose. Our room on the 7th floor was clean and spacious with an excellent view of lake Geneva. A plate of home made sweets and hand written welcome note was... more