The reservations were made by my client and when I saw the site with the photos it was already too late. I would never choose this hotel deliberately. I stayed for two nights in a bleak cold room full of insects of unknown nature. Although I had my own room and I could use both quilts, I could barely sleep... more

This is a very basic hotel and I would rate it at 2 star. The room was very small and basic. There was no wardrobe in the room and storage limited. The small bathroom with toilet, wash basin and shower were adequate. The room however was clean and was serviced daily. It also had a mini bar and hairdryer in... more

The hotel could not initially find my booking, even with a booking number, and I had to dig up the email confirmation sent to me. That was sorted in a pleasant and polite fashion, however. The room was small, but clean and the bed was comfortable. However, it is located in a noisy street and I learned the hard way... more

The hotel is basic but near to the public transport. I booked Cristal hotel via the hotel website which I believe is common for the cahain called fassbind hotels, for a 4 nights stay in July 2008. Later on I had to cancel this booking and emailed the hotel directly. The hotel replied that my booking appears to them as... more

We stayed here on a stop over for our skiing holidays to France. After reading the average ratings on this site we decided to take the risk and book a room in this hotel as it was one of the cheapest I could find in Geneva (through Opodo). The hotel room was nice and clean; including the bathroom. Perfect for... more

I travel 8 times a year to Geneva and up to Zinal. Coming back I will either stay at the airport or stay in town close to the train station. I have now stayed at the Cristal 4 times and all have been satisfactory. It is a typical travellers hotel. Easy proximity to the train station, which takes about 10... more

This is a simple hotel. The room tate was terrific for such an expensive City. It is literall 2 minutes from the Central Station. The room was very basic but OK. The area is noisey and suggest requesting a high floor room at the rear. more

The hotel is fairly central: near the train station and a short walk awasy from the main shopping streets. Yet, my room was tiny to say the least ! And it was noisy: in the early morning the street nearby gets very crowded and noisy. There is a PC with internet connection but connection is extremely slow, which is ennoying... more

I stayed in this hotel for 5nights.The staff overall are OK, not friendly, more passive than anything. Theres one especially, a blonde with a goofiness about her who is so lost in space, she probably doesn't even know the name of the hotel she works at. She was the first of the staff we were greeted by, and when I... more