My business travel agent booked me in this hotel for 4 nights. The front desk was always helpful and polite. My room was really, really small. It didn't even have any closets. Any! Just a couple of hanging hooks on the wall. I had to leave my clothes in the suitcase for 4 days. There was only a desk with... more

Stayed in Switzerland for 6 nights in 6 different places and this was the worst. Poor, dated decor, very expensive for quality of rooms and service. Apart from the lobby which was ok the rest of the hotel has a very stale smell and feels very claustrophobic. We hated being in the room in this hotel and couldn't wait to... more

We stayed in the BW Astoria for one night on August 5th prior to our early morning flight home. I had previously e-mailed the hotel with a question regarding our 12 year old son and if it was possible to get a rollaway bed in the room (BW's policy is usually to allow children 12 and under to stay in... more

I stayed in this hotel from the 24th to the 27th of July 2007 while I was on a business trip. This hotel was booked by my business travel agency. The hotel location is very convenient : in front of the central station and one block away from a popular pedestrian area with shops, bars and restaurants. You can reach... more

Luckily we only stayed one night on the way back to the airport after a lovely holiday in Switzerland. The location may be convenient if you need the train station but, if you're driving, it's a nightmare to find, the traffic is wall to wall and there's no parking when you get there. The hotel is definitely a poor 1*,... more

If it were not for the great location, near the station, lake and shopping streets, I would not recommend this hotel at all. However the small reception area is cosy and staff were friendly and helpful. While the hotel is "tired" looking and in need of refurbishment, our room was clean and the bed comfortable. It was remarkably quiet, given... more

Hotel is handy to station and therefore all sites within walking distance. We had 2 rooms with connecting door. First room beside lift was small and noisy at night (seemed to be water pipes) but next room larger and quiet. If I had been staying longer I would have asked to be moved. Small bathrooms but good showers etc. Breakfast... more

Very good experience , very nice and professional staff. Rooms were small but clean and well furnished. Best location , near central train station and close to old town and lake, just perfect to move around. more

Just arrived back from the Best Western Astoria. The rooms are quite small but clean and ample for a couple of night's stay. Directly opposite the central train station and a busy main road so it can be noisey. Staff are polite and friendly and the breakfast is good. Only 10 mins walk from the lake and over the bridge... more