This beautiful hotel on the lake has wonderful accommodations, great service and a great ambience. Our refurbished room was nicely appointed and afforded a lake view though it was technically on the city side. Special requests (ice bucket, corkscrew, etc.) were fulfilled with amazing alacrity by very professional staff. The major disappointment was the breakfast buffet, not included in the... more

This hotel is WAY overrated and customer service is terrible. I checked in and got no upgrade despite my SPG Gold status. The room was pretty nice (definitely not 5 star though) but the "king" bed is basically two twins side by side so definitely not recommended for couples or if you tend to roll over in bed. Everything is... more

Hotel staff could not have been more gracious or accomodating. Clean, clean, clean. The room was cleaned in the morning and then turn down service did a "spot clean" that was almost the same as the morning! Hotel bath amenities, cleanliness, wifi access, spaciousness, and overall good vibe in the hotel made it difficult to leave. We encountered a relatively... more

The hotel's personal approach towards its guests, excellent service, ultimate comfort and first class dining facilities merit its select location in one of Europe's most beautiful cities. A unique experience. more

From the moment you arrive at the Hotel, the service, friendliness of the Staff, the quality of the quality of the Rooms is second to none. The Location is right on the Lake front with views of the mountains and the experience of dining in the two hotel restaurants is a pure delight with some of the finest dishes to... more

Held a conference in the President Wilson - and received excellent service throughout the planning phase and onsite. Very professional, most friendly staff. Maybe slightly more expensive than other venues - but totally worth every penny! more

I had a great stay in this hotel when my partner and I were both working in Geneva. Having read some of the other reviews I chose to book a renovated room, which is pricey but removes pretty much all of the reservations that other people have. This being Europe, the room was smaller than would be ideal, but the... more

I have been staying at the Hotel President Wilson in excess of 20 years, and there is simply no hotel as good as this. From the concierge assistance, to the front desk, to the simple, yet excellent rooms, it is the very best place to stay. There really is nothing in comparison, as far as I have seen, so far.... more

I was there for 10 days on a business trip. I paid CHF 400 which does not include breakfast, no wellness, no WiFi and even for listening music in your room you have to pay. The breakfast buffet is very lousy and if you buy it à la carde unpayable. The lounge is really cool but the prices are higher... more