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All 103 Geneva hotels

Grand Hotel Kempinski Geneva

5.0 of 5 Hotel   |   19, Quai du Mont - Blanc, Geneva CH - 1211, Switzerland (Formerly Le Palace Hilton Geneva) (Mont-Blanc)
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76%
Ranked #22 of 103 hotels in Geneva
Certificate of Excellence 2014
A recent review
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442 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Nairobi, Kenya
Top Contributor
68 reviews 68 reviews
49 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel caters for the rich and maybe not so famous, which is what it seems to be the way they like it. The average net worth of the clients here is probably significant. So the hotel has to cater for such expectations and standards. Overall the experience is of a relaxed atmosphere with many wiaters and service personnel available... More

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Northern Ireland
Top Contributor
65 reviews 65 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I regularly stay in this hotel on business. On my most recent visit, it really begins to feel like this hotel is wearing out: the furniture feels old, the shower isnt great (careful with the dials: you could make tea with hottest setting!), and the view to the interior courtyard just looks dirty. I had really noisy neighbours, and lots... More

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London, United Kingdom
Top Contributor
52 reviews 52 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel provides the usual 5* Kempinski hotel experience - at the usual high price. Location is excellent - right next to the lake. Lobby bar and restaurants are excellent. The pool area is really well arranged - so relaxing. But nothing is cheap. A single fizzy drink costs significantly more than from most nearby restaurants. Stay here if you... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, It’s always a pleasure to read such positive comments regarding our guests’ experience. Thank you for your posting on TripAdvisor following your recent stay with us. Your laudatory remarks on our unbeatable location next to the lake, our various restaurants and indoor pool are highly appreciated. We are delighted that our facilities and services met your expectations. We... More

Sao Paulo, SP
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good location by the lake of Geneva. Excellent reception by professional people. Staff always available and ready to satisfy your requests. I am a regular customer either alone on business trip or with the family. The service is always outstanding. I feel like at home. I recommended the hotel to friends who made the same experience as mine. Thanks... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you very much for taking the time to post such a nice review on Tripadvisor. We are truly delighted to hear that you enjoyed our great location, as well as our “professional and available” staff. I have been pleased to share your compliments with our team who received your praise as the utmost reward of their hard... More

Southlake, Texas
Contributor
11 reviews 11 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Last night in Switzerland, so we splurged. What a beautiful hotel, but extremely expensive. A double bed to these folks means pushing two twin beds together. All marble and chrome. This is where OPEC meetings are held in Geneva, and lots of international business people apparently stay here also. Restaurant was impeccable, particularly in a city where there are so... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Katie and Michael, Thank you very much for taking the time to share on Tripadvisor your recent experience at the Grand Hotel Kempinski Geneva. Your excellent comments on our beautiful Hotel, excellent restaurant and our unbeatable view are highly appreciated. We hope to have the pleasure of seeing you again soon at the Grand Hotel Kempinski Geneva. Until then,... More

Egg, Switzerland
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 5 weeks ago

First time in this hotel. Found it as it poped up on my search for a dog friendly 5star hotel in Geneva. Check-in was a bit slow but very friendly. Just as we wanted to go up to the room, we got informed that the dog is not allowed to remain alone in the room. This was not good news... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for staying at the Grand Hotel Kempinski Geneva and for sharing your experience regarding your recent stay with us on Tripadvisor. We value your feedback and are delighted to read that you particularly appreciated the kindness of our staff at the reception and door, and that you also enjoyed our large and comfortable rooms. Please accept... More

Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

Just came home yesterday after 2 nights at this lovely hotel. Everything went well. A beautiful superior king room on the 5th floor. Very quiet - staff are all very friendly and helpful. Having read a few other less compimentary reviews, we could not criticise anything about this hotel. It is in a great spot with boats going over to... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear MikeT_8, Thank you for staying at the Grand Hotel Kempinski Geneva and for sharing your experience with us on Tripadvisor. We value your feedback and what a pleasure to read that you particularly appreciated the kindness of our staff, our unbeatable location and comfortable room and that you also enjoyed our excellent cuisine. We look forward to welcoming you... More

Bangkok, Thailand
Top Contributor
168 reviews 168 reviews
59 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed July 20, 2014

Truly enjoyed my three days here on a recent business trip. Location, access, rooms and culinary offerings leave nothing to be desired. Among the many thumbs up, I would especially like to highlight the indoor pool - it opens at 5 a.m. which is great for the jet-lagged guests as well as the early morning fitness buff. The guestrooms are... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review
Google Translation

Vielen Dank, dass Sie sich Zeit genommen haben, Ihren Rückblick auf Trip Advisor zu schildern und für Ihre schmeichelhafte Bemerkungen... More

South Carolina
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed July 13, 2014

This is definitely a 5 star hotel however rooms can be small and as noted by others the concrete block construction is dated and looks like something post battle of Lugansk from the top floors given all the dirt that has accumulated on the exterior. On the other hand service is first rate and the the Il Vero restaurant and... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Resistk1, Thank you for posting​ ​a few lines on Tripadvisor​ ​concerning your recent stay at the Grand Hotel Kempinski Geneva . We ​are delighted to read that you greatly appreciated ​the quality of service​ ​at our Italian restaurant Il Vero and at the room service. As for your remark concerning the noise pollution ​from the neighboring rooms and street... More

Frankfurt, Germany
2 reviews
5 of 5 stars Reviewed July 9, 2014

Alles war Top. Der Service war super. Saubere Zimmer - clean rooms. Grosse Zimmer. Grüsster Pool von Genf. AMazing Holiday. Wonderful speakless. Nice Wellness Spa. Very nice view. Very good food. Nice Restaurant.

Was this review helpful? Yes
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review
Google Translation

Vielen Dank, dass Sie sich Zeit genommen haben, Ihren Rückblick auf Trip Advisor zu schildern und für Ihre schmeichelhafte Bemerkungen... More

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Additional Information about Grand Hotel Kempinski Geneva

Address: 19, Quai du Mont - Blanc, Geneva CH - 1211, Switzerland (Formerly Le Palace Hilton Geneva)
Location: Switzerland > Canton of Geneva > Geneva > Mont-Blanc
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Kempinski Geneva 5*
Reservation Options:
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134 photos of this hotel

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Hotel & grounds (31)
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Room/suite (11)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Geneva #11 Family Hotel in Geneva #15 Business Hotel in Geneva #18 Luxury Hotel in Geneva
Hotel Class
Official Description (provided by the hotel)
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more   less 
Number of rooms
412

Questions & Answers

Questions? Get answers from Grand Hotel Kempinski Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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