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All 104 Geneva hotels

Grand Hotel Kempinski Geneva

5.0 of 5 Hotel   |   19, Quai du Mont - Blanc, Geneva CH - 1211, Switzerland (Formerly Le Palace Hilton Geneva) (Mont-Blanc)
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Grand Hotel Kempinski Geneva
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76%
Ranked #20 of 104 hotels in Geneva
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
ub42 Egg, Switzerland
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  • Photos (138)
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432 people have reviewed this hotel

Traveler rating
    191
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    34
    21
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Egg, Switzerland
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First time in this hotel. Found it as it poped up on my search for a dog friendly 5star hotel in Geneva. Check-in was a bit slow but very friendly. Just as we wanted to go up to the room, we got informed that the dog is not allowed to remain alone in the room. This was not good news... More

Was this review helpful? Yes 2
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for staying at the Grand Hotel Kempinski Geneva and for sharing your experience regarding your recent stay with us on Tripadvisor. We value your feedback and are delighted to read that you particularly appreciated the kindness of our staff at the reception and door, and that you also enjoyed our large and comfortable rooms. Please accept... More

Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just came home yesterday after 2 nights at this lovely hotel. Everything went well. A beautiful superior king room on the 5th floor. Very quiet - staff are all very friendly and helpful. Having read a few other less compimentary reviews, we could not criticise anything about this hotel. It is in a great spot with boats going over to... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear MikeT_8, Thank you for staying at the Grand Hotel Kempinski Geneva and for sharing your experience with us on Tripadvisor. We value your feedback and what a pleasure to read that you particularly appreciated the kindness of our staff, our unbeatable location and comfortable room and that you also enjoyed our excellent cuisine. We look forward to welcoming you... More

Bangkok, Thailand
Top Contributor
152 reviews 152 reviews
56 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 1 week ago

Truly enjoyed my three days here on a recent business trip. Location, access, rooms and culinary offerings leave nothing to be desired. Among the many thumbs up, I would especially like to highlight the indoor pool - it opens at 5 a.m. which is great for the jet-lagged guests as well as the early morning fitness buff. The guestrooms are... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review
Google Translation

Vielen Dank, dass Sie sich Zeit genommen haben, Ihren Rückblick auf Trip Advisor zu schildern und für Ihre schmeichelhafte Bemerkungen... More

South Carolina
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is definitely a 5 star hotel however rooms can be small and as noted by others the concrete block construction is dated and looks like something post battle of Lugansk from the top floors given all the dirt that has accumulated on the exterior. On the other hand service is first rate and the the Il Vero restaurant and... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Resistk1, Thank you for posting​ ​a few lines on Tripadvisor​ ​concerning your recent stay at the Grand Hotel Kempinski Geneva . We ​are delighted to read that you greatly appreciated ​the quality of service​ ​at our Italian restaurant Il Vero and at the room service. As for your remark concerning the noise pollution ​from the neighboring rooms and street... More

Frankfurt, Germany
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Alles war Top. Der Service war super. Saubere Zimmer - clean rooms. Grosse Zimmer. Grüsster Pool von Genf. AMazing Holiday. Wonderful speakless. Nice Wellness Spa. Very nice view. Very good food. Nice Restaurant.

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review
Google Translation

Vielen Dank, dass Sie sich Zeit genommen haben, Ihren Rückblick auf Trip Advisor zu schildern und für Ihre schmeichelhafte Bemerkungen... More

Miami, Florida
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Avoid this hotel at all cost. On our anniversary trip to riflealp in zermat we flew in to Geneva. Spent one night at Metropole, enjoyed our stay there and rooftop dining, not the nicest hotel but a solid four stars. Then a week at Riflealp above Zermatt, amazing hotel and service, then last night at Kempinski and what a huge... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Mr Charles B, I have read your comments on Trip Advisor following your recent visit and I was very concerned to learn that, on this occasion, we failed to deliver our normal high standards of service, quality​ and professionalism, namely at the Front Desk​, in your room and​ at our FloorTwo ​restaurant. ​Furthermore p​lease accept my sincere apologies for... More

Houston, TX
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful hotel and rooms. Great location. Near the lake, shopping, old town, etc... The staff is friendly. I did have a hard time closing the drapes, which since it's summer in Europe, the drapes are needed if you go to bed at an early time. Do not order food at this hotel. It is very over priced!!! Overall, I think... More

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New York, New York
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

From the outside, the building appears fresh and clean with shiny glass and modern attributes. In lobby, modern fireplace, check in desk and elevators. Once on guest floors, the hallways also appear modern when viewing outdoor/indoor atrium from glass windows immediately in front of elevator upon exiting, the exterior and roof of building are terribly dirty and not well taken... More

Was this review helpful? Yes 1
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear ExpertTravelCritic, First of all, thank you for the time you took to share your comments on TripAdvisor further to your stay earlier this month. We are delighted to hear that you particularly appreciated our​ modern property and that you also enjoyed the luxury amenities. As for your remark concerning the noise pollution and air conditioning ​we sincerely apologize for... More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Having lived in Geneva for 3 years, you can't go wrong staying at the Kempinski. In a city filled with overpriced options, you know what you are getting with this hotel. The staff is wonderful and the location is spot on. One of Geneva's most popular clubs is also located in the hotel, which may be a draw or deterrent.... More

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KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear ScnAlm, It is always a pleasure to read such positive comments regarding our guests’ experience. Thank you for your posting on TripAdvisor following your last stay with us in June. I couldn’t be more pleased to read that you found our staff “wonderfully” and also that you particularly appreciated our unbeatable location. Most important for us is the overall... More

Senior Contributor
30 reviews 30 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is greatly located on the lake very close to all nice places. The bed was comfortable but the sound proofing terrible. May naibor came home late night and his door closure nearly lifted me off my bed. Also his nice from the room was heard. Breakfast is good. Try to get a seat on the terrace.

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Additional Information about Grand Hotel Kempinski Geneva

Address: 19, Quai du Mont - Blanc, Geneva CH - 1211, Switzerland (Formerly Le Palace Hilton Geneva)
Phone Number:
Location: Switzerland > Geneva > Mont-Blanc
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Kempinski Geneva 5*
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138 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Geneva #11 Family Hotel in Geneva #15 Business Hotel in Geneva #17 Luxury Hotel in Geneva
Hotel Class
Official Description (provided by the hotel)
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more   less 
Number of rooms
412

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