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Hotel Rotary Geneva - MGallery Collection

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18 - 20 rue du Cendrier, Geneva CH 1201, Switzerland (Formerly Sofitel Geneve)
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1 room 1 adult
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Hotel Rotary Geneva - MGallery Collection
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79 Reviews from our TripAdvisor Community

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Dnepropetrovsk, Dnipropetrovs'ka Oblast', Ukraine
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is very nice for people who want save own time and see more outside. Short walk from the train station, short distance to the central district and sightseens. Tasty breakfast and good service save your time for more important things if you are stay here for 2-3 days. Good for meetings in lobby. Perfect renovated design and old furnitured... More 

Helpful?
Thank 123Olga_O123
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

A lovely Hotel in a great location. Some may think the following a little trivial but based on the reservation cost I find the minibar arrangements a little difficult to grasp. If you book the more expensive suites in the hotel, the pay per view TV and Minbar are complementary. Sounds Great I thought when we checked in but the... More 

Helpful?
1 Thank Jamiepop
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Jamiepop, Thank you for having stayed with us at the hotel and for sharing your experience with other users on TripAdvisor. We are pleased to read you have enjoyed our hotel and the location. Concerning the minibar it is indeed complimentary in the Signature and Junior Suite rooms and contains only non-alcoholic beverages, as well as food. We are... More 

Perth, Australia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed at this hotel for one night. The rooms are comfortable although the bathroom is a lacking some space. The staff are very polite and will try and make you comfortable. We had breakfast in the morning and the food was nice the only problem with it is when you give your order the person does not write... More 

Helpful?
Thank Wayne R
Jean-Yves L, Propriétaire at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Wayne R, We thank you for you encouraging review regarding our hotel and we are glad our staff helped you feel welcome throughout your stay. Following your comment on the uncomfortable experience with the breakfast, please accept our excuses. Do not hesitate to come to the reception if this happens again. Your message will be shared with the breakfast... More 

Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a week in the hotel, the staff was very friendly, the hotel has a great location, rooms are nice. probably the weakest point of the hotel is the breakfast. they don't have buffet, you have to ask for everything, including water or bread. even when the place is empty getting what you asked for takes forever, if you... More 

Helpful?
Thank kory007
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear kory007, Thank you very much for having stayed with us at the hotel Rotary MGallery by Sofitel. Your comments will be useful for our improvement and they are very much appreciated. I wish to apologise for the waiting time during breakfast, we try to personalize the service with the “A la carte breakfast” and by bringing dishes directly to... More 

Liverpool, United Kingdom
Level Contributor
12 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for two nights after our skiing holiday in Zermatt. It was very convenient and it was closed to the railway station. Service was very good and helpful. The reception took extra miles to get what we requested. Fantastic. The breakfast was very good starting from 6.00 am, Very good if you need an early start.... More 

Helpful?
Thank Stevietam
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Stevietam, We are delighted to read that you had a good time in our hotel Rotary MGallery by Sofitel and that the service had been welcoming and helpful throughout your stay, thank you for having chosen our central location in Geneva. Further to the inconvenience felt in the room, I wish to apologies and as you well said it,... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

With easy access from the train station, this centrally located hotel provided a warm welcome on a rainy trip to Geneva. The bed was big and super comfy and the room well equipped, although only one socket to plug in UK adapters was a bit of a pain. The breakfast pastries were tasty and there was a decent selection of... More 

Helpful?
Thank Holidaymonkey101
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Holidaymonkey101, Thank you very much for your good review. It is a delight to read that our central location was a plus in your stay and that the bedding and facilities have met with your expectations. For your next visit do not hesitate to ask us for a universal power adapter, we provide them at the front desk. We... More 

Dudley, United Kingdom
Level Contributor
136 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has a really good location, just two blocks from the lake, and just around the corner from the Four Seasons. So a nice neighbourhood. We booked a breakfast buffet package, which gave us a 2pm checkout on Sunday, which was most welcome as we weren't flying home until tea time. The hotel is well kept, and there is... More 

Helpful?
Thank 339334
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear 339334, Thank you for having taken the time to share your experience on TripAdvisor. It is a pleasure to read that you spent a nice time in our hotel MGallery by Sofitel, in the heart of Geneva. The beddings are indeed very comfortable and we are glad they allowed you to have a good rest. Our apologies for the... More 

London, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Hotel Rotary a night during a city break in Geneva. At first we were jaw dropping from the quality and tastefulness of the interior as well as the class of the staff and patrons, however... the air conditioning was poor, smelly, and noisy and we ended up sleepless after after going from boiling to freezing and back... More 

Helpful?
Thank Eve P
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Eve P, We are glad to read that you were nicely surprised when arriving at the hotel, thank you for your good review. Further to your comment on the air conditioning the technician is looking into what happened, could you please provide us with more details in a message, such as the room number? It will help us locate... More 

brisbane
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed after my wife and I finished a 7 night bus tour in Lucern and decided to have a stay in Geneva for one 1 night on our way to Lyon. Check in process was outstanding and had the personal touch you often find lacking in in big chain hotels. Am a Le Club member and was pleased to be... More 

Helpful?
Thank marsala20
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear marsala20, Thank you for your wonderful and positive comment. We are delighted to read that you did enjoy the signature room and the facilities of the hotel, as well as a good night sleep in our bedding. Our teams strive every day to provide you and all of our guests with the most comfortable stay possible. We hope to... More 

Glasgow, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is beautiful, restful and tasteful. Very comfortable beds and lovely toiletries in the bathroom. Comfortable bar area with amazing Noel beer and Swiss white wine that was surprisingly good.(honest!). Good choices for breakfast from a hot and cold menu which set us up for the day. Staff are extremely polite, pleasant and very helpful. They speak several languages.... More 

Helpful?
Thank Karen S
Jean-Yves L, Directeur général at Hotel Rotary Geneva - MGallery Collection, responded to this review

Dear Karen S, Thank you for your beautiful review, we are delighted that your stay has met with your expectations. Our teams will be glad to read you. Next time you come to Geneva make sure to use your public transport ticket, provided at check-in, as it gives you free access to any public transport including the train back to... More 

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