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All 103 Geneva hotels

Mandarin Oriental, Geneva

5.0 of 5 Hotel   |   Quai Turrettini 1, Geneva 1201, Switzerland (Saint-Gervais Temple)
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Ranked #3 of 103 hotels in Geneva
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Albert B Paris, France
  • Reviews (146)
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146 people have reviewed this hotel

Traveler rating
    108
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22
31
6
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Paris, France
1 review
5 of 5 stars Reviewed 2 days ago NEW

As I am a heavy traveller, I have resided in a lot of places of all types in Geneva and around the world. In my view, the Mandarin Geneva epitomizes the best in luxury hotels in the world and is beyond expectations. This is relevant not only for the rooms, amenities, technology features but above all the superb quality of... More

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La Massana
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I went here on a mixed business/pleasure stay. The hotel is luxuries as Mandarin Oriental is suppose to be. And we felt embraced and welcome. Their centurion deal is very attractive. And for Geneva i dont think their prices are unfair. The indian restaurant was a fun try, but i am not a big indian food lover. All in all... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear JokkeDeFrib, Thank you so much for your kind comment as a Senior Contributor on TripAdvisor. We are delighted to read that you felt very welcome at Mandarin Oriental, Geneva and that you enjoyed our Centurion offer, as well as our hotel’s charm. We look forward to welcoming you back soon. Sincerely yours, Lars Wagner General Manager Mandarin Oriental, Geneva More

Paris, France
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was on the hotel for 4 nights during a Business trip. First impression was good but surprises came in from first day. TV remote control not working properly and even a Analogic TV had a better image. For the room price it's innaceptable. From that very well located and gastronomic food if you get the good dates. Free wi-fi

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear mfoxbe1, Thank you for your feedback regarding your recent stay with us. We are sorry to read that you were disappointed by the quality our in-room entertainment system. Rest assured that we are working on this aspect of our services since we have allocated a significant investment to update our TVs and replace them with Samsung TVs towards the... More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel staff was excellent. We were treated like kings during our entire stay, no matter whom we were interacting with. The restaurant staff, reception staff, concierge, valet and housekeeping staff were all very courteous, efficient and helpful. It was a wonderful stay. We were given a suite overlooking the river, with spectacular views of Geneva. This property is modern... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear DiscoverGreatness, Thank you so much for sharing with us your kind feedback about your recent stay at Mandarin Oriental, Geneva. We are delighted to learn that you had a wonderful experience with us and that you particularly enjoyed our service from the heart, suite and public spaces commodities, breakfast buffet and our value for price parity. Only recently we... More

Amsterdam
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

If you can afford a 5* hotel in Geneva, maybe think twice exactly.. "only" one of the best, because the service is what you expect from a 5*, everything is taken care of very quickly and the service is flawless. BUT... the view is not that awesome. you are not turned in the good direction with the lake and the... More

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South Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As I write this review we are packing up to go to Interlocken and explore the rest of Switzerland and we almost don't want to leave the Mandarin in Geneva! I cannot say enough about the service at this hotel. The staff could not have been more welcoming and accommodating. We had a premiere river view room which was spacious,... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Jessfl11, What lovely feedback! Thanks a million for having taken the time to share it with us. It was absolutely a pleasure to welcome you and we are delighted to learn that you found our welcoming and accommodating services to be of top level. My colleagues and I look forward to welcoming you back to your “home away from... More

Senior Contributor
24 reviews 24 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been lucky enough to stay a lot a this classy hotel on business, and my last stay was really splendid. My room was one of the larger bedrooms at the front of the hotel, overlooking the river as it exits the lake. Everything about the spacious room was luxurious and welcoming. The bed was comfortable, the bedroom furniture... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Wayster, Thank you very much for your kind feedback about your recent stay with us. We are delighted to welcome you regularly and that you consider our hotel and its services as splendid. It was a pleasure for our colleagues to provide their best service for you and to make you feel comfortable while on business trip. Your nice... More

JAKARTA
Top Contributor
102 reviews 102 reviews
97 hotel reviews
462 helpful votes 462 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have recently grown quite fond of the Mandarin Oriental brand, having nice stays are their properties in Hong Kong and Shanghai. The Mandarin Oriental Geneva is one of the premium luxury hotels based in Geneva. Since I had a holiday there for 5 nights, I decided to try it out. Arriving I arrived by train from Zurich after a... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear BENLEE123, My team and I would like to thank you so much for having taken the time to write such detailed feedback and to share with us your experience of Mandarin Oriental, Geneva. It is wonderful to read your observations in such detail and we truly appreciate sharing these with the online travel community. Everyone may benefit from this.... More

Tokyo, Japan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 18, 2014

We have made the reservations for the Mandarin Oriental in Geneva online and were picked up at the airport by our limousine company. The ride took some 15 minutes and was very smooth and pleasant as always. We have chosen this hotel mostly, because we already stayed in Mandarin Hotels in other cities and were very pleased, but also because... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Yoshi T, What a very nice comment, thank you so much for sharing it with the online travelers community. We are delighted and honored to learn that you really liked our hotel, especially our luxurious Royal Mandarin Suite. It was a pleasure for all of us to create a most comfortable and unforgettable experience for you, with our view... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

We had the good fortune to stay at the Mandarin Oriental this weekend, We have stayed at good luxury hotels before but this was 6 Stars. A few days out we were contacted by the Reservations Agent in the Hotel to confirm our stay, I asked if they would mind us checking in early as we were on the first... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear pcbjensen, What a delight to read your amazing feedback, thank you so much for having taken the time to describe and share it with us. We are very pleased that you had a fantastic stay with us and that we could create a stress-free experience for you and your partner. Xavier, as well as our Front Office and Concierge... More

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Additional Information about Mandarin Oriental, Geneva

Address: Quai Turrettini 1, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Saint-Gervais Temple
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
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Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#3 Luxury Hotel in Geneva #4 Family Hotel in Geneva #4 Romantic Hotel in Geneva #6 Business Hotel in Geneva
Hotel Class
Official Description (provided by the hotel)
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 197 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining; unparalleled service and luxury make it the ideal choice for discerning travellers. ... more   less 
Number of rooms
190

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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