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Mandarin Oriental, Geneva

#4 of 106 Hotels in Geneva
Certificate of Excellence
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Quai Turrettini 1 | Mandarin Oriental, Geneva, Geneva 1201, Switzerland
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1 room 1 guest
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Mandarin Oriental, Geneva
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294 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was in Geneva for a night of business and I stayed at the Mandarin Oriental Geneva. I was very pleased with the kind and personal service. I much appreciated the friendliness of Michael, Serge and especially Roger in Mo Bar as well as the reception staff. The hotel offers a lovely breakfast. I am a runner and the fitness... More 

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel in the perfect location next to the river. Walking distance to the Old Town for dinner. Recommend taking a boat trip in the lake for wonderful views of lake front houses. CERN and the United Nations palace make interesting places to visit.

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Brighton, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the hotel is in excellant location and easy to get on local transport and lovely views from the River view rooms .Its very easy to walk to the shops and get to the lake also within a few mins walk Great

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear 364germainec, Thank you so much for your kind comment. We are very happy that you liked our hotel's ideal city centre location, with all main commodities at an easy walking distance. We look forward to welcoming you back to Geneva soon. Warm regards, Lars Wagner General Manager Mandarin Oriental, Geneva More 

Ahmadi
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I liked the hotel, the same staff were extremely friendly and helpful. They had bicycle for guests use. Rooms were spacious and comfortable beds. The walk in closet was a nice surprise. The breakfast atmosphere was good but with no big variety and the some pf breakfast staff were not eager to serve and took a long time to bring... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Bohabes, Many thanks for your kind comment following your recent stay with us. We are pleased to read that you liked our hotel, our friendly staff, our spacious and comfortable rooms and the breakfast atmosphere. We are sorry that you found our breakfast service to be slow on the day when you were in our restaurant. Rest assured that... More 

Hong Kong, China
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No better service or warmer hospitality anywhere in Geneva. Great restaurants, cracking rooms (especially those on the river) and consistently excellent staff. I can't imagine staying anywhere else. A first class experience throughout!

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Penandforkinhand, We are so happy to learn that we are your first and best choice when staying in Geneva. Thank you so much for your delightful feedback. It is a pleasure to read that you love our restaurants, our river view rooms and our legendary service. We cannot wait to welcome you back to Mandarin Oriental, Geneva soon. Kind... More 

Newcastle, Australia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel during our vacation in Switzerland. The hotel is first class and the service second to none. From the first moment we walked in and were welcomed with a glass of champagne, we were made to feel very much at home for the duration of our stay. We organised a day trip to Annecy through the... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear John747_12, Thank you so much for having taken the time to write and share your very kind comment with us. We are delighted to read that you very much enjoyed your experience of our hotel, our legendary and personnalized service, our ideal location and the general "home away from home" feel. We will look forward to welcoming you back,... More 

Anchorage, Alaska
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an expensive place by most City standards but that is true of Geneva in general. I have stayed here three times and had consistent service. The location has a great view and easy walking to Geneva business center. The walk to the train station is doable but a little much. The room service is some of the most... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear jc12345a, We are delighted to have you as a loyal Fan of our hotel. Thank you so much for your nice comment. While it is a fact that Switzerland in general is more expensive than its neighbor European countries, we are nevertheless happy to learn that you particularly enjoyed our ideal location, great views and luxurious service. We look... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I think its one of the best Hotels in Geneva. Located in the best place. Very professional staff. Concierge services is unbelievable . Food is great. I recommend the hotel Big time ( I did already)........

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Haitham68, Thank you so much for your kind recommendation. We are very happy to learn that you really liked our ideal location, amazing concierge service and the quality of our cuisine. We look forward to welcoming you back soon. Best wishes, Lars Wagner General Manager More 

Level Contributor
76 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stay two nights in end of July . Wonderful stay , excellent service from all staff . From front desk to bell boy. Overall can keep the quality of MO in all area . Except the make up room knock your door at 9am, that is not very good. Breakfast is good , but costly 52 france, location was not... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Tommyyam, Many thanks for your kind feedback. We are delighted to learn that you enjoyed our quality of service, breakfast, wifi and bathroom facilities. We are sorry to read that your stay was a bit disturbed by our maid service at 9am. We look forward to enchanting your stay even more on your next visit to charming Geneva. Best... More 

Santa Monica, California
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in town on business for two nights and found this to be a lovely, clean property. Checkin was easy and very accommodating as I was coming in from a red eye from LA but they checked me in right away. This is the hallmark of a fine business hotel. The doormen were so very helpful in helping me... More 

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Susan C, Thank you so much for your kind feedback following your stay with us. We are delighted that you enjoyed our welcoming service, Molton Brown toiletries, our spacious bathroom and the views over River Rhône. We already look forward to welcoming you back to charming Geneva soon. Best regards, Lars Wagner General Manager Mandarin Oriental, Geneva More 

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