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Mandarin Oriental, Geneva

#2 of 106 Hotels in Geneva
Certificate of Excellence
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Quai Turrettini 1 | Mandarin Oriental, Geneva, Geneva 1201, Switzerland
Best prices for: 1 room 1 guest
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Mandarin Oriental, Geneva
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Mandarin Oriental, Geneva
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240 reviews from our community

Traveler rating
    184
    43
    10
    2
    1
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34
52
10
113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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London
Top Contributor
61 reviews 61 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for two nights in a riverside room. The hotel is really conveniently located to the centre of Geneva and a few minutes walk from the lake, shops and banks. The room was modern and well furnished which you would expect for an upmarket hotel. Breakfast was good, selection of fresh fruits, eggs cooked to order and some... More 

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Athens, Greece
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Unique breakfast and marvelous 7course New Years Eve dinner !!!!!!!!In walking distance from the city center by the lake!!!Spacious rooms with lake view and very friendly staff. Excuisite watch collection in the lobby.

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Vana111, Thank you so much for your very nice feedback following your stay with us in the New Year period. We are very happy to know that you enjoyed our breakfast quality, our ideal location, our spacious rooms with stunning river views and especially our New Year's Eve dinner. We hope to have another opportunity to welcome you back... More 

Utrecht
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in central Geneva on a nice spot, I enjoyed the luxury of the hotel and the professional and considerate staff. They succeed in making you feel at home and that they are really happy to have you as their guest!.

Review collected in partnership with this hotel

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear 3511nc, Thank you so much for your kind comment. It was indeed a sincere pleasure for all of us to have you with us and to make you feel at home, in the centre of charming Geneva. We are delighted that you enjoyed the location and luxurious level of our hotel, and we look forward to welcoming you back... More 

Kerava, Finland
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The Mandarin is well located in Geneva, in the center of everything. Our stay was for 4 nights. It is very rare to find a 5 star hotel, where everything just works. Everything was effortless, the staff were extremely friendly and empathetic, new our names after only one day, and helped well and beyond expectations. The staff at the bar... More 

Was this review helpful? Yes 1
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Risto H, We are very thankful for your amazing feedback and to know that you consider Mandarin Oriental, Geneva as the best luxury hotel in Europe. It was a sincere pleasure for all of us to welcome and delight you during your stay in charming sunny Geneva. Our MO Bar colleagues are very happy to read your kind words... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I happen to spend a night or two a couple of times a year in Geneva and I am always impressed by the friendly staff, really in all areas of the hotel. So I can really recommend the Mandarin Oriental for both business and leisure. and I will definitely go back there! I had an amazing small Meze at the... More 

Review collected in partnership with this hotel

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear 367die, We are really happy to know that you always enjoy our hotel and its convivial service. Thank you so much for your lovely comment and for your kind recommendation. It is a pleasure to know that you particularly liked our Mezze at MO Bar. We look forward to welcoming you back soon, with more surprises awaiting. Sincerely yours,... More 

Zurich, Switzerland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very warm welcome, staff is always friendly and looking after you, the rooms are equiped with everything you need. This time we had no dinner in the hotel but the breakfast incl. service again great. Flower decoration in the hotel just superbe!

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Astrid L, Many thanks for your very kind comment. We are delighted that you enjoyed our friendly service, our room facilities and the quality of our breakfast. Célestine, our florist, is very happy to know that you particularly liked her colorful creations and she is thankful for your kind words. We will look forward to your next visit in... More 

Basque Country
Top Contributor
52 reviews 52 reviews
52 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had not intended to comment on this hotel just yet but I have mistakenly made the wrong choice on the MO survey. Well, whereas there are several issues that could be improved this is a decidedly excellent hotel, esp. because of the warmth and professionalism of the whole staff, who genuinely cared about us right from the moment we... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Liilak, We would like to sincerely thank you for having taken the time to share your extensive feedback with us following your stay at Mandarin Oriental, Geneva. Our teams and I are very pleased to read that you enjoyed your stay with us. As we strive to provide the best service with Oriental touch to our guests, your kind... More 

New York City, New York
Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For pleasure or business this hotel is amazing. The staff is so kind and pleasant, extremely efficient, always with a smile. Also rooms are great, very good spaces, bathroom is very big and the views from some rooms are absolutely spectacular. Is very well located, close to great shopping and everything you need.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Amores1964, We are extremely grateful that you took the time to review our hotel for the third time on Tripadvisor, thank you so much for this! It is a pleasure for our teams to have you as a Fan and we are always very happy to provide our best service and smiles for you. We are glad that you... More 

Provincetown MA
Top Contributor
88 reviews 88 reviews
56 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Thoroughly enjoyed our stay here. The hotel's location is perfect, the staff were great and the room was spacious, comfortable and well designed. Breakfast was ample and was one of the best we had on our trip. We also had a fantastic meal at Rasoi by Vineet and highly recommend it. We were very glad we chose the Mandarin Oriental.

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear SteveTait, Many thanks for your great review following your recent stay with us. We are delighted to learn that you enjoyed the central location of our hotel, our friendly and efficient service, our spacious rooms, our breakfast offer and our gastronomic restaurant Rasoi by Vineet. It will be a pleasure for us all to welcome you back to Mandarin... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed March 29, 2015

the staff are very welcoming and provide ample information. they even assist you to the room to demonstrate the room facilities usage, the rooms are spacious with good lighting and very well equipped. internet is available but for payment. breakfast is served at the ground floor and a choice to sit on the terrace.

Review collected in partnership with this hotel

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear brais3, Thank you for taking the time to share your impressions on your stay with the online community. We are happy to read you enjoyed the friendliness and effectiveness of our staff and our spacious and well equipped rooms. Regarding the internet charges, it is unfortunately beyond the hotel’s control as it is a decision taken by the Mandarin... More 

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