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Mandarin Oriental, Geneva

#3 of 106 Hotels in Geneva
Certificate of Excellence
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Quai Turrettini 1 | Mandarin Oriental, Geneva, Geneva 1201, Switzerland
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Mandarin Oriental, Geneva
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Mandarin Oriental, Geneva
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246 reviews from our community

Traveler rating
    189
    43
    10
    3
    1
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34
53
10
118
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Whether on business or pleasure, you won't be disappointed at this 5 Star hotel. The service is excellent from the reception to departure. Never a problem on many stays here. Much better than any of the other "5 Star" hotels along the riverfront. Fabulous restaurants including a 5 Star Indian and gourmet continental.

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jimmhk
Top Contributor
64 reviews 64 reviews
54 hotel reviews
109 helpful votes 109 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a tired old property, well situated, but really only re-badged Mandarin with the same old rooms and facilities of the Hotel Du Rhone, which it once was.Obviously, hugely expensive, but then everything in Geneva is.The lady at checkout overcharged me for a lunch , WiFi, and drinks i didn't have,, and because I only noticed it after signing... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear jimmhk, It is with disappointment to read your two dot rating following your recent stay with us. Your unusual low judgment on our service levels and hardware are not the norm and please allow me to apologize. Please note that the hotel underwent a full renovation of its guest rooms and suites in 2011 and 2012. All public areas... More 

Zurich, Switzerland
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was our first stay at MO Geneva but we were greeted like old friends. Very efficient, helpful, professional and friendly staff. Well-equipped rooms, ours was facing the river and the jet d'eau. Breakfast was delicious. Higly recommendable city & business hotel that is located in walking distance of the major sites.

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Kallithéa, Attiki, Greece
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, with excellent service and facilities (fitness, bar etc). The room was very nice fully , very nice bathroom. The bed was very comfortable and the sleep was wonderfull. The room, the service and the facilities was very good. Finally the hotel provided very good breakfast and food at the restaurant

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear AlexMagkos, Thank you very much for your kind feedback following your stay with us. We are delighted to read that you enjoyed our hotel’s service, fitness and bar facilities, our room’s furnishings and our breakfast offering. It will be a pleasure for us to welcome you back to Mandarin Oriental, Geneva in the not too distant future. Kind regards,... More 

London
Top Contributor
61 reviews 61 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights in a riverside room. The hotel is really conveniently located to the centre of Geneva and a few minutes walk from the lake, shops and banks. The room was modern and well furnished which you would expect for an upmarket hotel. Breakfast was good, selection of fresh fruits, eggs cooked to order and some... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear celtic59, I would like to thank you for having taken the time to share your kind feedback with us. We are delighted to read that you enjoyed the ideal location, room furnishings, views, breakfast and top service of our hotel. All Mandarin Oriental hotels offer complimentary internet connection for all guests booking their stay on our official website and... More 

Athens, Greece
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Unique breakfast and marvelous 7course New Years Eve dinner !!!!!!!!In walking distance from the city center by the lake!!!Spacious rooms with lake view and very friendly staff. Excuisite watch collection in the lobby.

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Vana111, Thank you so much for your very nice feedback following your stay with us in the New Year period. We are very happy to know that you enjoyed our breakfast quality, our ideal location, our spacious rooms with stunning river views and especially our New Year's Eve dinner. We hope to have another opportunity to welcome you back... More 

Utrecht
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located in central Geneva on a nice spot, I enjoyed the luxury of the hotel and the professional and considerate staff. They succeed in making you feel at home and that they are really happy to have you as their guest!.

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear 3511nc, Thank you so much for your kind comment. It was indeed a sincere pleasure for all of us to have you with us and to make you feel at home, in the centre of charming Geneva. We are delighted that you enjoyed the location and luxurious level of our hotel, and we look forward to welcoming you back... More 

Kerava, Finland
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Mandarin is well located in Geneva, in the center of everything. Our stay was for 4 nights. It is very rare to find a 5 star hotel, where everything just works. Everything was effortless, the staff were extremely friendly and empathetic, new our names after only one day, and helped well and beyond expectations. The staff at the bar... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Risto H, We are very thankful for your amazing feedback and to know that you consider Mandarin Oriental, Geneva as the best luxury hotel in Europe. It was a sincere pleasure for all of us to welcome and delight you during your stay in charming sunny Geneva. Our MO Bar colleagues are very happy to read your kind words... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I happen to spend a night or two a couple of times a year in Geneva and I am always impressed by the friendly staff, really in all areas of the hotel. So I can really recommend the Mandarin Oriental for both business and leisure. and I will definitely go back there! I had an amazing small Meze at the... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear 367die, We are really happy to know that you always enjoy our hotel and its convivial service. Thank you so much for your lovely comment and for your kind recommendation. It is a pleasure to know that you particularly liked our Mezze at MO Bar. We look forward to welcoming you back soon, with more surprises awaiting. Sincerely yours,... More 

Zurich, Switzerland
2 reviews
5 of 5 stars Reviewed April 20, 2015

Very warm welcome, staff is always friendly and looking after you, the rooms are equiped with everything you need. This time we had no dinner in the hotel but the breakfast incl. service again great. Flower decoration in the hotel just superbe!

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Astrid L, Many thanks for your very kind comment. We are delighted that you enjoyed our friendly service, our room facilities and the quality of our breakfast. Célestine, our florist, is very happy to know that you particularly liked her colorful creations and she is thankful for your kind words. We will look forward to your next visit in... More 

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