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All 104 Geneva hotels

Mandarin Oriental, Geneva

5.0 of 5 Hotel   |   Quai Turrettini 1, Geneva 1201, Switzerland (Saint-Gervais Temple)
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94%
Ranked #4 of 104 hotels in Geneva
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
BENLEE123 JAKARTA
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135 people have reviewed this hotel

Traveler rating
    99
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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JAKARTA
Top Contributor
98 reviews 98 reviews
95 hotel reviews
455 helpful votes 455 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have recently grown quite fond of the Mandarin Oriental brand, having nice stays are their properties in Hong Kong and Shanghai. The Mandarin Oriental Geneva is one of the premium luxury hotels based in Geneva. Since I had a holiday there for 5 nights, I decided to try it out. Arriving I arrived by train from Zurich after a... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear BENLEE123, My team and I would like to thank you so much for having taken the time to write such detailed feedback and to share with us your experience of Mandarin Oriental, Geneva. It is wonderful to read your observations in such detail and we truly appreciate sharing these with the online travel community. Everyone may benefit from this.... More

Tokyo, Japan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have made the reservations for the Mandarin Oriental in Geneva online and were picked up at the airport by our limousine company. The ride took some 15 minutes and was very smooth and pleasant as always. We have chosen this hotel mostly, because we already stayed in Mandarin Hotels in other cities and were very pleased, but also because... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Yoshi T, What a very nice comment, thank you so much for sharing it with the online travelers community. We are delighted and honored to learn that you really liked our hotel, especially our luxurious Royal Mandarin Suite. It was a pleasure for all of us to create a most comfortable and unforgettable experience for you, with our view... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the good fortune to stay at the Mandarin Oriental this weekend, We have stayed at good luxury hotels before but this was 6 Stars. A few days out we were contacted by the Reservations Agent in the Hotel to confirm our stay, I asked if they would mind us checking in early as we were on the first... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear pcbjensen, What a delight to read your amazing feedback, thank you so much for having taken the time to describe and share it with us. We are very pleased that you had a fantastic stay with us and that we could create a stress-free experience for you and your partner. Xavier, as well as our Front Office and Concierge... More

Billericay, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As you'd expect with the Mandarin Oriental, everything was top class. Room was spotless and very comfortable. Lovely little touches with the Nespresso coffee machine - home away from home. Staff were fantastic - concierge was extremely helpful with directing us on where to see and places to eat. House keeping staff were very friendly and although turn down service... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear MRB3917, Many thanks for your very nice comment about your stay at Mandarin Oriental, Geneva. We are delighted to learn that you enjoyed our hotel facilities and services, especially our rooms, and our concierge and housekeeping services. We look forward to welcoming you back and to offer you another wonderful experience in Geneva with oriental charm in the not... More

Seoul, South Korea
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Rooms are spacious and very clean. But it doesn' have any swimming pool or any facilities for kids. Close to places to visit and see. Compare to other Mandarin Oriental hotels, it is not really perfect.

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Jiyoung K, Thank you for sharing your feedback about your recent stay with us. We are sorry to learn that you did not find our hotel to be at the same level as other Mandarin Oriental hotels. On the other side, we are pleased to read that you enjoyed our location and rooms. We hope to welcome you back... More

Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After many years staying in many hotels, even at Hotel du Rhône, I decided to try the Mandarin. What a surprise! At the arrival, the doorman knew my name, the reception was smooth and in less than 5 minutes I was in my well appointed room. Also, a couple of days earlier, I received an e-mail from an assistant manager... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear airtonbobrow, Thank you so much for your kind feedback about your recent stay with us. We were very pleased to welcome you to your "home away from home" and to create a most memorable experience for you and your wife. We are delighted to learn that you enjoyed our arrival service, breakfast and terrace. We certainly look forward to... More

Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed previously at the Mandarin Oriental in Singapore and decided to try the Mandarin Oriental while in Geneva. We were not disappointed. This is an excellent hotel in an excellent location for sightseeing. The staff are first class; pleasant, helpful and attentive. Damian at Concierge services was particularly helpful assisting us with advice and information on how to... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear mayb10, Thank you so much for sharing with us your kind comments about your recent stay at Mandarin Oriental, Geneva. We are delighted that you enjoyed the ideal location of our hotel, our concierge services, spacious room and breakfast quality. Damien and all our team members look forward to welcoming you back in the not too distant future. Kind... More

Durham, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Hello, My wife and I stayed at the Geneva Mandarin Oriental this past weekend. The staff was very attentive and helpful. The concierge spent a lot of time with us helping us find the just the right museums and cafes. The breakfast was outstanding and I enjoyed the fitness center. Regards, Grant

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Grant_Lundberg, Thank you so much for your kind comments. We are delighted to read that you had a nice stay at our hotel. It was a pleasure for our team members, and especially our concierge, to provide their best service from the heart for you. Our Café Calla team thank you for the positive comment on breakfast. We will... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

I had previously visited the Mandarin Oriental in Geneva prior to the recent renovation. The difference in the layout, quality of decor and general ambiance was plain to see. My trip this time around was with my son to celebrate his 21st birthday where we shared a twin room with a river view on the sixth floor. Beautifully laid out... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Alan C, What a delight to read your very nice comments following your recent stay with us! Many thanks for having taken the time to share your impressions on TripAdvisor, in addition to the kind note your son left behind. We are so pleased to learn that you and your celebrated an amazing birthday in one of our Mandarin... More

Brighton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have been fortunate to stay in many luxurious hotels around the world, including other Mandarin Oriental hotels but we have never encountered such uniformly welcoming, professional, caring and attentive staff as here. We were made to feel special from the first point of contact right through to our departure. Raphaelle on the concierge desk and both Audes deserve especial... More

Was this review helpful? Yes 1
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear JulietMartinBrighton, We are delighted to read your wonderful comments and to learn that we were able to create an unforgettable experience for you, especially for your birthday celebration. Many thanks for having taken the time to share this with the online travel community. Raphaelle, both Audes and all our team members were delighted to have you with us and... More

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Additional Information about Mandarin Oriental, Geneva

Address: Quai Turrettini 1, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Geneva > Saint-Gervais Temple
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
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Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental

104 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#4 Romantic Hotel in Geneva #4 Luxury Hotel in Geneva #4 Family Hotel in Geneva #6 Business Hotel in Geneva
Hotel Class
Official Description (provided by the hotel)
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 197 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining; unparalleled service and luxury make it the ideal choice for discerning travellers. ... more   less 
Number of rooms
190

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