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All 103 Geneva hotels

Mandarin Oriental, Geneva

5.0 of 5 Hotel   |   Quai Turrettini 1, Geneva 1201, Switzerland (Saint-Gervais Temple)
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94%
Ranked #3 of 103 hotels in Geneva
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
TONY T
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154 people have reviewed this hotel

Traveler rating
    113
    32
    8
    1
    0
See reviews for
25
33
6
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had an excellent culinary experience for dinner on Saturday September 6th. Was honored to have the head Chef Prashant and his associate Manikandan to come to our table and prepare a tailor made gourmet menu for us. Florence working in the front of house was professional and friendly in announcing each dish to the utmost detail possible. We were really... More

Was this review helpful? Yes 6
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Tony T, I am so very pleased by such a detailed and positive comment, a million thanks for sharing it with us and the online gourmets community ! Our Rasoi team and I are extremely delghted that you had a wonderful experience with our professional and friendly service. We have passed on your kind words to our Rasoi team... More

Sydney
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here twice in July 2014 for two days each time. The service was impeccable, with very helpful staff at all times. A nice touch was a welcome drink on arrival. Our rooms overlooked the river which I'd highly recommend, and the rooms were lovely. The hotel kindly stored our luggage for 10 days while we... More

Was this review helpful? Yes 1
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear ontheoroadSydney, A very warm thank you from the from our staff and I for your nice feedback. We are delighted that you enjoyed our service, views, food and close location to Geneva's main attractions. Thank you for sharing with us your valued feedback and we hope to have the opportunity of welcoming you back again to Mandarin Oriental, Geneva... More

Dunfermline, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The staff were very welcoming and hard-working. The hotel looked lovely and was very well decorated. The breakfasts were very tasty too. Such a great experience and definitely made the holiday very enjoyable.

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear FattyAlpha, What a delight to read your very nice comment following your recent stay with us! Many thanks for having taken the time to share your impressions on TripAdvisor, in addition to the kind note your son kindly left us. We are so pleased to know that we have created a most enjoyable experience for you. We all look... More

Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for four nights. I must say it's a nice hotel. I got an upgrade to the junior suite, which was very spacious and had an amazing terrace with a great view! Service is top-notch and all staff are very friendly!

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear MB000, We are so pleased to read that you had a fabulous time at Mandarin Oriental, Geneva. Thank you so much for your lovely feedback. Providing the highest level of attentive and friendly services is always at the top of our mind and it is a pleasure to know that the Junior Suite was appreciated. We look forward to... More

London
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here recently and have to say that the overall experience was exceptional. The location and view from the waterfront room was fantastic. The service from the moment I arrived until check-out was as sleek as the decor. I arrived a little later so had room service which was also excellent. There are some great hotels in GVA but... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Jimplis, We are very pleased to read your kind comment about your recent stay. All members of our team are delighted that you had an excellent experience at Mandarin Oriental, Geneva and that our legendary service exceeded your expectations. We look forward to welcoming you back in the not too distant future. With kindest regards, Lars Wagner General Manager... More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my first experience in this chain. I am very pleased with the service I have received, from booking to check out. Rooms are good size event I did not stay on the lake view,. The Indian restaurant has fusion food, it's one of the most expensive restaurant in town. The hotel is very close to shopping area. Highly... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Doha_traver, Thank you sincerely for your wonderful feedback. We are very pleased that you enjoyed our spacious and comfortable rooms. They have been recently renovated with the highest standards and are amongst the largest in town. We are glad that you had the chance to experience our Michelin-starred Indian restaurant, Rasoi by Vineet. Our prices are aligned to similar... More

Paris, France
1 review
5 of 5 stars Reviewed 2 weeks ago

As I am a heavy traveller, I have resided in a lot of places of all types in Geneva and around the world. In my view, the Mandarin Geneva epitomizes the best in luxury hotels in the world and is beyond expectations. This is relevant not only for the rooms, amenities, technology features but above all the superb quality of... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Albert B, My team and I are very grateful for your lovely comment and the time you took to share it. It is for us an immense pleasure to read that you had such a delightful stay at Mandarin Oriental, Geneva. We are thrilled that you enjoyed your stay with us, especially our service which is a key feature... More

La Massana
Top Contributor
51 reviews 51 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went here on a mixed business/pleasure stay. The hotel is luxuries as Mandarin Oriental is suppose to be. And we felt embraced and welcome. Their centurion deal is very attractive. And for Geneva i dont think their prices are unfair. The indian restaurant was a fun try, but i am not a big indian food lover. All in all... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear JokkeDeFrib, Thank you so much for your kind comment as a Senior Contributor on TripAdvisor. We are delighted to read that you felt very welcome at Mandarin Oriental, Geneva and that you enjoyed our Centurion offer, as well as our hotel’s charm. We look forward to welcoming you back soon. Sincerely yours, Lars Wagner General Manager Mandarin Oriental, Geneva More

Paris, France
Contributor
20 reviews 20 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was on the hotel for 4 nights during a Business trip. First impression was good but surprises came in from first day. TV remote control not working properly and even a Analogic TV had a better image. For the room price it's innaceptable. From that very well located and gastronomic food if you get the good dates. Free wi-fi

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear mfoxbe1, Thank you for your feedback regarding your recent stay with us. We are sorry to read that you were disappointed by the quality our in-room entertainment system. Rest assured that we are working on this aspect of our services since we have allocated a significant investment to update our TVs and replace them with Samsung TVs towards the... More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel staff was excellent. We were treated like kings during our entire stay, no matter whom we were interacting with. The restaurant staff, reception staff, concierge, valet and housekeeping staff were all very courteous, efficient and helpful. It was a wonderful stay. We were given a suite overlooking the river, with spectacular views of Geneva. This property is modern... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear DiscoverGreatness, Thank you so much for sharing with us your kind feedback about your recent stay at Mandarin Oriental, Geneva. We are delighted to learn that you had a wonderful experience with us and that you particularly enjoyed our service from the heart, suite and public spaces commodities, breakfast buffet and our value for price parity. Only recently we... More

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Additional Information about Mandarin Oriental, Geneva

Address: Quai Turrettini 1, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Saint-Gervais Temple
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
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Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#3 Luxury Hotel in Geneva #4 Family Hotel in Geneva #4 Romantic Hotel in Geneva #6 Business Hotel in Geneva
Hotel Class
Official Description (provided by the hotel)
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 197 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining; unparalleled service and luxury make it the ideal choice for discerning travellers. ... more   less 
Number of rooms
190

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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