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All 104 Geneva hotels

Mandarin Oriental, Geneva

5.0 of 5 Hotel   |   Quai Turrettini 1, Geneva 1201, Switzerland (Saint-Gervais Temple)
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Ranked #4 of 104 hotels in Geneva
Certificate of Excellence 2014
A recent review
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140 people have reviewed this hotel

Traveler rating
    103
    28
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    1
    0
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20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Amsterdam
Contributor
17 reviews 17 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

If you can afford a 5* hotel in Geneva, maybe think twice exactly.. "only" one of the best, because the service is what you expect from a 5*, everything is taken care of very quickly and the service is flawless. BUT... the view is not that awesome. you are not turned in the good direction with the lake and the... More

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South Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As I write this review we are packing up to go to Interlocken and explore the rest of Switzerland and we almost don't want to leave the Mandarin in Geneva! I cannot say enough about the service at this hotel. The staff could not have been more welcoming and accommodating. We had a premiere river view room which was spacious,... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Jessfl11, What lovely feedback! Thanks a million for having taken the time to share it with us. It was absolutely a pleasure to welcome you and we are delighted to learn that you found our welcoming and accommodating services to be of top level. My colleagues and I look forward to welcoming you back to your “home away from... More

Senior Contributor
24 reviews 24 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been lucky enough to stay a lot a this classy hotel on business, and my last stay was really splendid. My room was one of the larger bedrooms at the front of the hotel, overlooking the river as it exits the lake. Everything about the spacious room was luxurious and welcoming. The bed was comfortable, the bedroom furniture... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Wayster, Thank you very much for your kind feedback about your recent stay with us. We are delighted to welcome you regularly and that you consider our hotel and its services as splendid. It was a pleasure for our colleagues to provide their best service for you and to make you feel comfortable while on business trip. Your nice... More

JAKARTA
Top Contributor
102 reviews 102 reviews
97 hotel reviews
460 helpful votes 460 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have recently grown quite fond of the Mandarin Oriental brand, having nice stays are their properties in Hong Kong and Shanghai. The Mandarin Oriental Geneva is one of the premium luxury hotels based in Geneva. Since I had a holiday there for 5 nights, I decided to try it out. Arriving I arrived by train from Zurich after a... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear BENLEE123, My team and I would like to thank you so much for having taken the time to write such detailed feedback and to share with us your experience of Mandarin Oriental, Geneva. It is wonderful to read your observations in such detail and we truly appreciate sharing these with the online travel community. Everyone may benefit from this.... More

Tokyo, Japan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have made the reservations for the Mandarin Oriental in Geneva online and were picked up at the airport by our limousine company. The ride took some 15 minutes and was very smooth and pleasant as always. We have chosen this hotel mostly, because we already stayed in Mandarin Hotels in other cities and were very pleased, but also because... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Yoshi T, What a very nice comment, thank you so much for sharing it with the online travelers community. We are delighted and honored to learn that you really liked our hotel, especially our luxurious Royal Mandarin Suite. It was a pleasure for all of us to create a most comfortable and unforgettable experience for you, with our view... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

We had the good fortune to stay at the Mandarin Oriental this weekend, We have stayed at good luxury hotels before but this was 6 Stars. A few days out we were contacted by the Reservations Agent in the Hotel to confirm our stay, I asked if they would mind us checking in early as we were on the first... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear pcbjensen, What a delight to read your amazing feedback, thank you so much for having taken the time to describe and share it with us. We are very pleased that you had a fantastic stay with us and that we could create a stress-free experience for you and your partner. Xavier, as well as our Front Office and Concierge... More

Billericay, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 14, 2014

As you'd expect with the Mandarin Oriental, everything was top class. Room was spotless and very comfortable. Lovely little touches with the Nespresso coffee machine - home away from home. Staff were fantastic - concierge was extremely helpful with directing us on where to see and places to eat. House keeping staff were very friendly and although turn down service... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear MRB3917, Many thanks for your very nice comment about your stay at Mandarin Oriental, Geneva. We are delighted to learn that you enjoyed our hotel facilities and services, especially our rooms, and our concierge and housekeeping services. We look forward to welcoming you back and to offer you another wonderful experience in Geneva with oriental charm in the not... More

Seoul, South Korea
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2014

Rooms are spacious and very clean. But it doesn' have any swimming pool or any facilities for kids. Close to places to visit and see. Compare to other Mandarin Oriental hotels, it is not really perfect.

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Jiyoung K, Thank you for sharing your feedback about your recent stay with us. We are sorry to learn that you did not find our hotel to be at the same level as other Mandarin Oriental hotels. On the other side, we are pleased to read that you enjoyed our location and rooms. We hope to welcome you back... More

Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

After many years staying in many hotels, even at Hotel du Rhône, I decided to try the Mandarin. What a surprise! At the arrival, the doorman knew my name, the reception was smooth and in less than 5 minutes I was in my well appointed room. Also, a couple of days earlier, I received an e-mail from an assistant manager... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear airtonbobrow, Thank you so much for your kind feedback about your recent stay with us. We were very pleased to welcome you to your "home away from home" and to create a most memorable experience for you and your wife. We are delighted to learn that you enjoyed our arrival service, breakfast and terrace. We certainly look forward to... More

Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 4, 2014

We have stayed previously at the Mandarin Oriental in Singapore and decided to try the Mandarin Oriental while in Geneva. We were not disappointed. This is an excellent hotel in an excellent location for sightseeing. The staff are first class; pleasant, helpful and attentive. Damian at Concierge services was particularly helpful assisting us with advice and information on how to... More

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear mayb10, Thank you so much for sharing with us your kind comments about your recent stay at Mandarin Oriental, Geneva. We are delighted that you enjoyed the ideal location of our hotel, our concierge services, spacious room and breakfast quality. Damien and all our team members look forward to welcoming you back in the not too distant future. Kind... More

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Additional Information about Mandarin Oriental, Geneva

Address: Quai Turrettini 1, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Saint-Gervais Temple
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
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Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental

107 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#4 Romantic Hotel in Geneva #4 Family Hotel in Geneva #4 Luxury Hotel in Geneva #6 Business Hotel in Geneva
Hotel Class
Official Description (provided by the hotel)
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 197 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining; unparalleled service and luxury make it the ideal choice for discerning travellers. ... more   less 
Number of rooms
190

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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