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Mandarin Oriental, Geneva

5.0 of 5 Quai Turrettini 1 | Mandarin Oriental, Geneva, Geneva 1201, Switzerland
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Certificate of Excellence 2014
Mandarin Oriental, Geneva
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Mandarin Oriental, Geneva
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196 reviews from our community

Traveler rating
    148
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    10
    2
    1
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31
39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Moscow, Moscow City, Russia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

Classic but trendy, nice view to Geneva's lake, nice stuff as well. 2 delicious restaurants and the bar where you can get nice lunch any time (grilled sea bass for example). as a feature - 24-hours open gym with perfect Precor training equipment, good choice of tea, drinks, water and my fav Elizabeth Arden Green Tea cold napkins. I used... More 

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed yesterday NEW

Best food ever i wanna really thank Mr prshant chipkar a great chef ,i really love whatever presented to me the unique idea of chef prashant chipkar , i hope him the best i am definately gonna cum back .. really had a great vacation .. once again i wanna thankful to Mr prashant for his food ..

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London
Top Contributor
161 reviews 161 reviews
35 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The standards of Mandarin Oriental hotels in Asia, and to a certain extent, in America, are not met in Geneva. The staff do their best but the systems and the building are not at the level. Slow systems, waiting time longer at reception. Older building with vast disparity in the room sizes and luminosity. Corporate pricing " teaser": no breakfast... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear travelistanr1, Thank you for having taken the time to share with us your feedback about your recent stay at Mandarin Oriental, Geneva. We are very sorry to read again (following your electronic guest survey to which I responded) that you were disappointed with your stay and with the room you stayed in. As a frequent traveler you do get... More 

Mont-sur-Rolle, Switzerland
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Flawless service. Nice fitness center. I liked the young man at the front desk who does a two eyed "wink". It made me feel looked after by a professional in hospitality who really know what he was doing, and was happy to help make my stay comfortable. I wondered where he learned that. Is it taught? Everyone was great. Good... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear chantaal a, Thank you so much for your kind review of our hotel. We are really happy to read that you appreciated our service, our recently renovated fitness center and that our colleague at the front desk (I believe you are referring to our Chef Concierge, Samuel or our Assistant Front Office Manager, Edouard) looked after you so well.... More 

Charlotte, North Carolina
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed at Mandarin Oriental in Geneva as a departure point for a weeks vacation in Switzerland. Traveling with family we were interested in hotel that would provide a convenient location from which to explore the old town of Geneva. Mandarin is in a good/convenient location. While there are no lake views, it is close to the river and is... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear WRG25, Thank you for having taken the time to share your impressions about your recent stay with us. We are sorry that you found our room furnishings and hallways to be dated. All our rooms were renovated in 2009 and most recently our suites in 2012/13. We are planning another soft refurbishment of all hallways in late 2015. Our... More 

Frankfurt, Germany
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay overall. Positives: + Convenient central location with a view of the river. Quiet. + Very proactive, friendly service throughout + Modern rooms - feel like new (don't know when it was last renovated?). All amenities in place. Ample quantities of complimentary water (I hate it when hotels only provide one tiny bottle). Spacious bathroom with separate shower/tub +... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Guerteltier, Many thanks for your very positive feedback about your recent stay with us. We are delighted to learn that you enjoyed the central and quiet location of our hotel, our friendly and efficient service, our spacious rooms (most of them have been renovated in 2009, with our Mandarin Floor which was refurbished in 2013) and their amenities, and... More 

London, United Kingdom
Top Contributor
56 reviews 56 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is excellent. I was here on business and everything that has already been mentioned I agree with. Free wifi on all devices I excellent. The rooms are quiet and comfortable. The bathroom has space for all your personal items. The breakfast which is a particular bug bear of mine was really superb. Small but fresh and everything was... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Caroline P, We would like to thank you very much for your lovely feedback. We are very pleased to read that you found our hotel and its services to be excellent, especially our WiFi connection, room and bathroom settings, breakfast service and personalized service. Thank you for raising your concern about our power outlets near the bed. We have... More 

Brooklyn, NY
Top Contributor
71 reviews 71 reviews
15 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I’ve stayed in a couple of Mandarin’s, and this one holds to all their standards. Fastest WiFi in Geneva they say, and I can’t complain. Service is top-notch. Breakfast in the Café Calla is great: bountiful & delicious. You’ll be happy whether you’re a single, couple, family or corporate (you can easily have a breakfast meeting here -- or any... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear artnik, Thank you so much for having taken the time to share your kind feedback with us, especially as a Mandarin Oriental FAN. We are delighted that you enjoyed the quality of our 200 mBit WiFi connection, our breakfast and lunch at Café Calla, as well as our gastronomic restaurant Rasoi by Vineet which only two weeks ago was... More 

Geneva, Switzerland
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When we were students in Geneva, we used to have breakfast on Sundays in a palace. After all anyone with a good behavior may enjoy coffee in a palace. Times changed. Time is a-changing. Traditional brasseries or cafés do not exactly survive here like in Portugal, Spain or Italy. Hard to find a place to spend a cosy afternoon... except... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear corinne292, Thank you so much for your excellent comment of our MObar. We are very pleased to read that you enjoyed the afternoon at our bar, the view overlooking the river Rhone, the innovative drinks and food events as well as the friendly and attentive service provided by our colleagues. Celestine, our florist, thanks you for your thoughtful comment... More 

Muscat Governorate, Oman
1 review
5 of 5 stars Reviewed 4 weeks ago

The best Service and great location The staff are real Pros they will do anything for you I stayed many times in this hotel and I have many good experiences with them just the best customer service I have ever seen.

Review collected in partnership with this hotel

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Mamdoh A, What a fantastic review! Thank you so much. It was a pleasure to welcome you to Mandarin Oriental, Geneva and we are very pleased to read that you enjoyed your stay with us and particularly “the service from the heart” provided by our colleagues and our hotel’s location by River Rhône. Many thanks for having shared your... More 

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Additional Information about Mandarin Oriental, Geneva

Address: Quai Turrettini 1 | Mandarin Oriental, Geneva, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
Number of rooms: 196
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Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental
Hotel Style:
#2 Luxury Hotel in Geneva
#4 Family Hotel in Geneva
#4 Romantic Hotel in Geneva
#6 Business Hotel in Geneva

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