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Mandarin Oriental, Geneva

#3 of 106 Hotels in Geneva
Certificate of Excellence
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Quai Turrettini 1 | Mandarin Oriental, Geneva, Geneva 1201, Switzerland
Best prices for: 1 room 1 guest
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Mandarin Oriental, Geneva
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Mandarin Oriental, Geneva
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233 reviews from our community

Traveler rating
    178
    42
    10
    2
    1
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33
49
10
110
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Zurich, Switzerland
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Very warm welcome, staff is always friendly and looking after you, the rooms are equiped with everything you need. This time we had no dinner in the hotel but the breakfast incl. service again great. Flower decoration in the hotel just superbe!

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Basque Country
Top Contributor
51 reviews 51 reviews
51 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

I had not intended to comment on this hotel just yet but I have mistakenly made the wrong choice on the MO survey. Well, whereas there are several issues that could be improved this is a decidedly excellent hotel, esp. because of the warmth and professionalism of the whole staff, who genuinely cared about us right from the moment we... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Liilak, We would like to sincerely thank you for having taken the time to share your extensive feedback with us following your stay at Mandarin Oriental, Geneva. Our teams and I are very pleased to read that you enjoyed your stay with us. As we strive to provide the best service with Oriental touch to our guests, your kind... More 

New York City, New York
Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For pleasure or business this hotel is amazing. The staff is so kind and pleasant, extremely efficient, always with a smile. Also rooms are great, very good spaces, bathroom is very big and the views from some rooms are absolutely spectacular. Is very well located, close to great shopping and everything you need.

Review collected in partnership with this hotel

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Amores1964, We are extremely grateful that you took the time to review our hotel for the third time on Tripadvisor, thank you so much for this! It is a pleasure for our teams to have you as a Fan and we are always very happy to provide our best service and smiles for you. We are glad that you... More 

Provincetown MA
Top Contributor
88 reviews 88 reviews
56 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed our stay here. The hotel's location is perfect, the staff were great and the room was spacious, comfortable and well designed. Breakfast was ample and was one of the best we had on our trip. We also had a fantastic meal at Rasoi by Vineet and highly recommend it. We were very glad we chose the Mandarin Oriental.

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear SteveTait, Many thanks for your great review following your recent stay with us. We are delighted to learn that you enjoyed the central location of our hotel, our friendly and efficient service, our spacious rooms, our breakfast offer and our gastronomic restaurant Rasoi by Vineet. It will be a pleasure for us all to welcome you back to Mandarin... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 4 weeks ago

the staff are very welcoming and provide ample information. they even assist you to the room to demonstrate the room facilities usage, the rooms are spacious with good lighting and very well equipped. internet is available but for payment. breakfast is served at the ground floor and a choice to sit on the terrace.

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear brais3, Thank you for taking the time to share your impressions on your stay with the online community. We are happy to read you enjoyed the friendliness and effectiveness of our staff and our spacious and well equipped rooms. Regarding the internet charges, it is unfortunately beyond the hotel’s control as it is a decision taken by the Mandarin... More 

Manama, Bahrain
1 review
5 of 5 stars Reviewed 4 weeks ago

Very impressed with the quality of rooms, bathrooms, service and amenities. Most Mandarines and good, but the one in Geneva stands out particularly. Staff were awesome - friendly, creative and knowledgeable...

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear murtuzz, Thank you for your great feedback. It is a pleasure to read you liked the rooms, bathroom, amenities and the great service provided by my colleagues. We look forward to welcoming you back soon to Mandarin Oriental, Geneva. Thank you for being such a FAN. Kind regards, Lars Wagner General Manager Mandarin Oriental, Geneva More 

London, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 21, 2015

This a lovely hotel. Very comfortable. The staff are extremely helpful and charming. BUT 50 Swiss francs for a coffee and toast for breakfast?! Calvin and the Protestant Fathers must be revolving in their coffins at my spending this on breakfast but honestly it was only coffee and bread...

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Max R, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to read you enjoyed our hotel and found the staff very helpful and charming. Regarding your comment on the breakfast, please allow me to share with you again the explanation I sent you following the guest survey. As... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 21, 2015

Stayed in a few hotels in Geneva and as you may know it's not a cheap city. But we keep returning to the Mandarin Oriental. The service is outstanding and the quality of the hotel fantastic. Location is ideal. Very easy to walk to from the train station. Breakfast was very good. The terrace is the best place for breakfast.... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear BuuBuu16, My team and I would like to sincerely thank you for having taken the time to share with us your kind feedback following your last visit. We are delighted to be your preferred hotel in Geneva and to provide the best experience for you. It is a pleasure to read that you particularly enjoyed our hotel's ideal location,... More 

Izmir, Turkey
Contributor
17 reviews 17 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 3, 2015

I have stayed in one bedroom suite facing the river. Rooms in this hotel have recently been docoreted but not with a great taste and set up. There are two bathrooms facing each other. In one bathroom there is a WC and shower and the other facing bathroom there is a bidet and a bath four meters apart. So once... More 

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MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear MSUNI, Thank you for having taken the time to share your precise feedback with us. We are sincerely sorry that your experience of our suite, which was renovated in 2013 by famous French designer Sybille de Margerie, was not up to your expectations, that you found its bathroom settings to be inconvenient and that our Housekeeping and Front Office... More 

Glasgow, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 1, 2015

My second visit to the Mandarin Oriental, Geneva - and thankfully for a longer stay than my first. I love this hotel and I have never stayed in a hotel before or since that can match it. The service is excellent - I do believe that anything I could possibly have required would have been provided for me. Every member... More 

Was this review helpful? Yes 1
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear PJMoore_Glasgow, We are so grateful for your amazing feedback and it is a pleasure to read that, once again, you loved your stay with us. Everyone in our teams were delighted to welcome you back and to provide their best personalized service from the heart. We are very pleased to read that, once our new in-room entertainment and TV... More 

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