We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 105 Geneva hotels

Mandarin Oriental, Geneva

5.0 of 5 Hotel   |   Quai Turrettini 1, Geneva 1201, Switzerland (Saint-Gervais Temple)
Hotel website
Hotel packages
Hotel amenities
Special Offer
High Speed Internet On Us
Save Saved
You added Mandarin Oriental, Geneva to your Saves list
Mandarin Oriental, Geneva
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotels.com Mandarin Oriental Booking.com
and 5 more sites!
93%
Ranked #4 of 105 hotels in Geneva
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
zelal25 Calvi, France
Write a Review

107 people have reviewed this hotel

Traveler rating
    78
    22
    6
    1
    0
See reviews for
18
16
3
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Calvi, France
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

The level of service in this hotel is amazing for Swiss standards. The staff is friendly, provides a sincere and genuine personalized service and will do anything to satisfy your needs. The rooms are extremely comfortable and well equipped. The bar is "the place to be" in Geneva and the Indian restaurant is quite refined, if a bit expensive…but do... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Zelal25, My team and I would like to thank you so much for sharing this great feedback with us. It is a pleasure to read that you enjoyed our renowned friendly service, our rooms, bar and gastronomic Indian restaurant. We look forward to welcoming you back to charming Geneva and once again, a sincere thank you for your kind... More

Tel Aviv, Israel
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On our way back from ski vacation, we stayed two nights at the Mandarin Oriental in Geneva. We visit a lot in this city and usually staying at Kempinski, But we have a sweet memory from Oriental Bangkok, where we spent our honeymoon 15 years ago, so we decided to try this hotel. The personal and friendly attention throughout our... More

Was this review helpful? Yes 1
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Rony H, We are so delighted to read that your honeymoon experience at our sister property in Bangkok led you to stay with us on your post-ski trip to Geneva! Thank you so much for such a nice comment. All my colleagues from our various departments are very thankful for your kind words and appreciation. Internet is complimentary when... More

Antwerp, Belgium
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In Geneva we slept 2 nights in the Mandarin Oriental. Already the entrance is not spectacular and we had to wait 40 minutes for our welcome drink (the reception announced it twice by phone it was on the way). The rooms are not fascinating at all. Absolutely not contempory without any soul. Rooms are too warm and the airco isn’t... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear ELJMG, Thank you for sharing your feedback about your recent stay with us. We would like to apologize that you had to wait so long for your welcome drink. This is certainly not up to our service standard and I have personally followed-up with our team for it not to happen again. We are also sorry that our renovated... More

Amman, Jordan
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

To be honest Geneva is not my favourite city and could get quite quiet and boring. But a stay at this hotel makes up for a lot. The facilities and service are impeccable , the food both at the restaurant and at rasoi is delicious. Expensive , yes. But worth it

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Tarek_Aggad, Thank you very much for such a kind feedback. My team and I are delighted that you really enjoyed your stay with us and that we contributed in elevating your experience while in Geneva. It is a pleasure to learn that you liked our gastronomy and we will certainly look forward to welcoming you back in the not... More

London, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Mandarin Oriental Geneva is a good hotel, but doesn't seem to meet the high-end demanding quality standards of other Mandarin Oriental hotels. The rooms are ok, although the space is not as big as other hotels of the same category in Geneva, and the bathroom in my room was disappointing with no bathtub (just a shower box) and amenities... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear dfvital, We are sorry to learn that you did not find Mandarin Oriental, Geneva up to your standards in comparison to other Mandarin Oriental hotels that you have stayed at. We have taken good note of your comments about our amenities and the light switches, and our teams will work on it. We have only just recently added a... More

NYC, NY
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 18, 2014

The staff is excellent from beginning to end. The suite was nicely furnished and significantly bigger than others that I have stayed at in Geneva. The food was slightly expensive but that is the norm for 5 star Geneva hotels. The slight negative is that it is a few blocks East/South of the fountain/parc and the other 5 star hotels.

Was this review helpful? Yes 1
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear mdski, Thanks a lot for sharing your kind feedback about your recent stay with us. We are pleased to know that you enjoyed our spacious suite and luxurious services. Our hotel is indeed located a bit further away from the Geneva fountain yet it is very central for the city’s main attractions such as luxury boutiques, museums and financial... More

Moscow, Russia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014

What really makes a good hotel depends on its staffs and services. This time the customer service of Russian desk was absolutely above our expectation and would love to give our good impression: very professional and intelligent staff with good problem resolution skills. Especially, we would like to thank Elana, the lady in charge of Russian market. We really appreciated... More

Was this review helpful? Yes 2
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear lovetravelR, My team, Elana and I would like to thank you so much for having taken the time to share this wonderful comment with us. We are very touched and delighted that you really enjoyed our services and Russian speaking colleagues. It was a true pleasure for us to create this “home away from home” feeling and to welcome... More

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

I recently stayed in this hotel for two nights on business. The hotel is impeccable and the staff so friendly, nothing seemed too much trouble. Room was to a high standard and had all the facilities needed. TV had most English channels. Food in restaurant was excellent. Bar service very good and the Swiss beer on tap very nice, if... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Portised, Thank you so much for sharing with us your impressions on your recent stay at Mandarin Oriental, Geneva. We are absolutely delighted that you enjoyed our convivial service, in-room facilities, restaurant food and Swiss beer. It will be our sincere pleasure to welcome you back to our hotel in the not too distant future. With kind regards, Lars... More

Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2014

This hotel is something special. The location, the staff, the building, the breakfast and everything else is just perfect. And they gave me the biggest surprise ever. They left a wonderful tray with flowers, a personal birthday card, and cake and a candle in my room on my birthday. It was such a wonderful experience when you are away from... More

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear Travellingsehnaz, What a lovely comment! Thank you so much for sharing it with us. We are very happy that you had some special time at Mandarin Oriental, Geneva and it is an honor to know that we contributed in offering you such a unique birthday experience. We look forward to making your next stay with us even more special!... More

cornwall, England, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 18, 2014

I stayed here for three nights on business and it was exceptional, very clean, very comfortable and lovely views across the river towards the watch houses. Food was excellent and service superb! I would recommend highly.

Was this review helpful? Yes
MOGVA, General Manager at Mandarin Oriental, Geneva, responded to this review

Dear AAtkins0n, Many thanks for sharing your kind feedback with us. We are delighted that you enjoyed the comfort and views of our rooms, as well as our culinary service. We very much look forward to welcoming you back to Mandarin Oriental, Geneva in the not too distant future. With kind regards, Lars Wagner General Manager Mandarin Oriental, Geneva More

Been to Mandarin Oriental, Geneva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental, Geneva

Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Oriental, Geneva Hotel
Mandarin Oriental Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental
Geneva Mandarin
Address: Quai Turrettini 1, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Geneva > Saint-Gervais Temple
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Geneva
#4 Romantic Hotel in Geneva
#4 Luxury Hotel in Geneva
#6 Business Hotel in Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
Official Description (provided by the hotel):
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 197 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining; unparalleled service and luxury make it the ideal choice for discerning travellers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Mandarin Oriental, Booking.com, Expedia, Travelocity, Otel, Asiatravel.com Holdings and HotelsClick so you can book your Mandarin Oriental, Geneva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mandarin Oriental, Geneva, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.