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All 10 Biel hotels

Mercure Plaza Biel

4.0 of 5 Hotel   |   40 Neumarktstrasse | Postfach 3376, Biel 2502, Switzerland
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Ranked #2 of 10 hotels in Biel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Simon C
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193 people have reviewed this hotel

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here with my wife for the night. A beautiful, clean big room with complementary still and sparkling water. They have a nice sauna on the top floor and the hotel is a couple of minutes walk from the centre of the lovely town Biel. Also as we arrived early we were allowed to park for free at the front... More

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Stuttgart, Germany
Top Contributor
95 reviews 95 reviews
93 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Central location but we got in late and really didn't get a chance to walk around since we were enroute to another location. The room was small, but clean. The bathroom was small, but the water pressure was good. There were 2 elevators and I thought that it might be crazy with so many people coming and going in the... More

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Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ilona Gloor, Assistant Manager More

Eire
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 1, 2014

Nice Rooms, kept clean, bath/shower combination in ensuite. Breakfast included yogurts, orange juice or fruit juice mix, fresh oranges, scrambled egg, rashers/bacon, sausages, fresh bread rolls & machine coffee. Easy to find central location next to the river/canal. Within approx 10mins to the night life/restaurants. Approx 12mins from the train station. Checkin was a bit slow as there were a... More

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Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hotel Bienne Biel. It is always a pleasure to receive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the waiting and the... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 14, 2014

I satyed 1 Night in a Twin Bed room. The room is big and it has a balcony. There is free wifi service provided. There is also a sauna and gym.The breakfast buffet at level 1 was a spread. Overall, nice stay.

Was this review helpful? Yes
Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Biel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ilona Gloor Assistant Manager More

Pasco, Washington
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed here in a group, which the hotel managed quite well. The staff are very accommodating, and I liked the room. The bed was very comfy. Outlets were easily available to recharge my stuff. I can't say the same for the bathroom, however. The shower was very slippery without grab bars, and as others have noted, there wasn't much... More

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Bern, Switzerland
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 12, 2014

I am a platinum member of Accorhotel and after my request got an upgrade to a junior suite. Very satisfied. There is also sauna and fitness free of charge. Room service is also free. Very good breakfasts.

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Senior Contributor
38 reviews 38 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 18, 2014

I've been here for the third time. Knowing that Biel offer is not wide this time, alone, I was again in this hotel. I chose an individual room: WRONG. The bed is fine but accessible only from one of two the sides. However is big enough I have to say. The room is bit small but enough in space but... More

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Munich, Germany
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 24, 2013

Nice staff. Room was also nice. I've got a room with 2 single beds. We sleep very well. The event took place on the up floor. Very good food as well. Definitly come back and can suggest to my clients.

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Mercureplaza, Manager at Mercure Plaza Biel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hotel Bienne Biel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

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Additional Information about Mercure Plaza Biel

Address: 40 Neumarktstrasse | Postfach 3376, Biel 2502, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Biel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Plaza Biel 4*
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Also Known As:
Mercure Plaza Biel Hotel Biel
Accor Plaza Biel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Mercure Hotel Plaza Biel is situated in the middle of Biel, close to the pedestrian zone and the train station. This 4-star house of world class has 100 comfortable and airconditioned rooms and suites at your disposal and features all comfort. International and local dishes and wines are served in our Restaurant Barrique. A bar, a terrace and a fitness room with sauna are available too.Room facilities: Smoke detector, 220/240 V AC, flat screen, Satellite and cable TV, safe, telephone, free WiFi, RJ25 electrical socket, electric kettle with tea and coffee and air conditioningBathroom facilities:Bathtub or shower, hair dryer, make-up and magnifying mirror, guest amenities. ... more   less 
Number of rooms
100

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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