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All 30 Bern hotels

Novotel Bern Expo

4.0 of 5 Hotel   |   Am Guisanplatz 2, Bern 3014, Switzerland
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Ranked #7 of 30 hotels in Bern
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A recent review
3 of 5 stars reviewed yesterday
MarBnv Milan, Italy
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395 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Milan, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I shared the room with a colleague and we needed two separate beds. We got one large bed and one large sofa-bed and no space at all. The bathroom has both bathtub and shower, but the room has no closet! Space arrangement of the room is really weird. The rest is good, good breakfast, nice bar, fast transport to downtown... More

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Dhahran, Saudi Arabia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I think the hotel deserves only 3 stars. The room was smelling very bad. The bed is not comfortable at all. The breakfast is, not as I expected. The shower room is the middle of the room! Positives:- - Their staff are very nice.

Review collected in partnership with Skoosh

Was this review helpful? Yes 1
novotelbern, Directeur général at Novotel Bern Expo, responded to this review

Thank you for your comments which are very helpful. By Novotel, we have the focus to give to our guests what he expected. I have share your feedback with my head department to understand and react in a good way. I really hope to see you again in Bern. Y.Bailbled General Manager More

Helmond, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, which is ideally located for business and a city trip to Bern. It is close to the city centre of Bern, public transportation is at walking distance and very close to the highway. Room prices are reasonable, considering Switzerland is expensive compared to the surrounding countries.

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review

Thank you very much for you great feedback on Tripadvisor. It gives me great pleasure to know that you had an enjoyable stay with us and that everything was to your satisfaction. Thank you for your kind comments about our hotel always being up to date. We like to make our guests stay with us a comfortable and memorable one... More

Thessaloniki, Greece
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

comfortable, large room, friendly environment, cleanliness, quiet area, close to the old town, my opinion is one of the best hotels in BERN beautiful views from some rooms when conditions permit, many trees in the area, it is the third time we have visited this hotel, very good restaurant and bar. The hotel is very close to Rosen Gardens, from... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
novotelbern, Directeur général at Novotel Bern Expo, responded to this review

Thank you for your favorable comments. We are very happy that you have enjoyed your stay with us. We are glad to receive your compliments about our helpful staff have been kindly forwarded. We are looking forward to welcome you soon again! Kind regards from Bern Yvan Bailbled General Manager More

Senior Contributor
36 reviews 36 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 8, 2014

We had tickets to go see a concert at the Swiss Stadium and this was the closest hotel. I had booked a room for 2 adults and 2 children, and the room was a very tight squeeze but decent enough for one night. The hotel was full due to the concert, but the staff were extremely helpful and kindly arranged... More

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review

Thank you for your favorable comments. We are very happy that you have enjoyed your stay with us. We are glad to receive your compliments about our helpful staff have been kindly forwarded. We are looking forward to welcome you soon again! Kind regards from Bern Y. Bailbled General Manager More

Zurich, Switzerland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 7, 2014

Hotel reception staff were very friendly and helpful and the room what you would expect in this price class. We would have rated the hotel much higher if it hadn't been for our observations in the bar. We arrived back quite late and went for a drink in the bar. It was quite busy as people seemed to have come... More

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review

Dear guests, Thank you very much for your comments which are always helpful to increase our quality of service. How you can understand I was extremely disappointed after I have read your comments. I have immediatly taken the appropriate measure to avoid that kind of situation again. I hope to see you again in Bern and it would be a... More

New Delhi, India
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 29, 2014

A Good Business Hotel, very close to the tram station, just 10 mins tram ride away from the train station. It is an efficient and smiling staff, good room and a restaurant with a good breakfast and a quick and economical lunch

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review

Dear guest, A very warm thank you for the good comments about your stay at the Novotel Bern. We really hope to see you again with us in a near future. Best regards from Bern, Y.Bailbled General Manager More

KL
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 18, 2014

The hotel is nice, clean and modern like most Novotel. Breakfast is good. Good base for sightseeing. It is about 10minutes walk to the Rose Garden. And continue on foot to the bears, bridge and into old town. Get a map from the receptionist and they will show you the route. Recomended.

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novotelbern, Directeur général at Novotel Bern Expo, responded to this review

Dear guests, I have just read your comments and I understood that you have enjoyed the hotel and also the city. Thanks for these good comments which help us to improve our service quality. See you soon in Bern, Y.Bailbled General Manager More

bangalore
Top Contributor
108 reviews 108 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 27, 2014

Stayed overnight as a family of 4 with 2 kids ,plus points are it is somewhat reasonable pricewise for such an expensive city,reception staff were friendly and helpful,I think it is more geared for business travelers as it lacks the personal touch.But adequate for short stays.The cons are,it is abt 20 min away from train station.it is reachable by tram... More

Was this review helpful? Yes 1
novotelbern, Directeur général at Novotel Bern Expo, responded to this review

Dear guests, Thank you for your favorable comments. We are very happy that you have enjoyed your stay with us. We are glad to receive your compliments about our helpful staff have been kindly forwarded. We are looking forward to welcome you soon again Y. Bailbled General Manager More

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Additional Information about Novotel Bern Expo

Address: Am Guisanplatz 2, Bern 3014, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Bern Expo 4*
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Also Known As:
Novotel Bern Expo Hotel Bern
Accor Bern Expo
Bern Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#4 Green Hotel in Bern #5 Business Hotel in Bern #5 Family Hotel in Bern #6 Luxury Hotel in Bern #8 Romantic Hotel in Bern
Hotel Class
Official Description (provided by the hotel)
The Novotel Bern Expo is a 4 star hotel offering 112 non smoking rooms located opposite the BEA Bern Expo exhibition centre, the ice hockey stadium, the national horse riding centre and 200 m from the Stade de Suisse and the Zentrum Paul Klee. The tram runs from in front of the hotel to the old city in 7 minutes. The hotel features a restaurant, bar, internet corner and six meeting rooms, as well as facilities for guests with limited mobility, private pay parking and a fitness centre. ... more   less 
Number of rooms
112

Questions & Answers

Questions? Get answers from Novotel Bern Expo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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