Stayed here for one night. Took the car from Geneva to Bern. Gorgeous drive on motorways. Car was taken by efficient concierge and taken to garage. Reception was friendly, relaxed and organized. Reception area busy with meetings at cafe tables (probably political meetings) beautiful flower arrangements everywhere but somehow it felt controlled and smooth - and relaxed !!! I chose... More

Everything you expect from a 5 star including a professional management team who understand how to respond to any service requests. Bern is an expensive city to visit and this hotel is not cheap but does represent value. If staying on a Saturday evening we'd suggest requesting a room that does not overlook the railway station and late night rowdy... More

Everything you can expect from a 5 stars hotel. Staff was great, food from room-service excellent, we enjoyed fitness and spa and there is nothing to say. Room is spacious and clean, bed excellent. Have no hesitation to go there.

This hotel was the highlight of our trip experience. The rooms, the staff, the spa were all wonderful. We were there 4 nights and each was a great experience. The spa was relaxing and not crowded. The food at the hotel restaurant was very good. The staff responded to our requests quickly.

Great, and amazing il all, specialy in service: the lady in breakfast in "Jack Brasserie" she take care of every thing i will again say thank you for all..... room is clean, and we enjoy to stay in. I wish again be there, and wish you all the best for that grat team.

Amazing property ! The room is beautiful, the service is professional and friendly, the Spa is peaceful and great to relax, the breakfast at "Brasserie Jack" was awsome and a drink at the Bar was a must... My only hope ? I wish I could have stayed longer...Thank you for this wonderful stay

We really enjoyed this hotel. The service was exceptional. The bar in the hotel was excellent as was the adjoining restaurant. The room was spacious with a full bar and Nespresso coffee machine (all included). Bathroom was very modern. If you're a tourist, this hotel is very convenient because you can walk across the street to the train station and... More

Superb design Hotel done with great taste and practicality in mind! Great professional and friendly team! The SPA is great and very cosy. And the Sushi’s are among the best ones in Switzerland! They can expect my visit again!

The hotel exceeded in all respects. Room was really well designed and extremely comfortable, nice layout, good internet, great health club and spa, service was great. My room wasn't large but it had a small balcony off the bathroom. It overlooked the plaza and the train station but was completely quiet when I closed the windows. The lighting was good,... More