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Sorell Hotel Arabelle

Mittelstrasse 6 3012 Bern, Bern 3012 Switzerland
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Traveler (108)
Room & Suite (57)
Dining (3)

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About

#18 of 32 hotels in Bern
Location
4.1
Cleanliness
4.2
Service
4.0
Value
3.7
Such an inviting atmosphere! Together with the friendly service and the central location, the arguments are simply overwhelming! An insider's tip for business travellers and tourists. The famous vaulted galleries, parliament building, bear pit, cathedral, clock tower - all attractive sights in the Bernese Old Town (UNESCO World Heritage since 1983) are a short walk or tram/bus ride from the Sorell Hotel Arabelle. SELF CHECKIN FROM 4PM
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Baggage storage
Currency exchange
Express check-in / check-out
Parking
Wifi
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Desk
Housekeeping
Safe
Seating area
Flatscreen TV
Bath / shower
Hair dryer
Telephone
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Residential Neighborhood
Languages Spoken
English, French, Russian, German

Location

Mittelstrasse 6 3012 Bern, Bern 3012 Switzerland
Name/address in local language
Sorell Hotel Arabelle
243Reviews2Q+A15Room tips
Traveler rating
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Popular mentions
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JuhaUitto wrote a review Aug 2023
Bethesda, Maryland468 contributions119 helpful votes
This hotel was selected for me by the University of Bern where I taught a summer course. The location is excellent, close to the university in a very nice neighborhood with shops and good restaurants within a short walk. The hotel itself is basic albeit functional. One asset that it has though is a nice small garden in the back. The main drawback was the lack of air conditioning during the hot summer. There was, however, a standing fan that was quite effective in keeping the place cool. The shower space was rather tight for a big guy like me. The reception has limited hours but can be contacted in the evening by a phone.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TheRelfster wrote a review Aug 2022
Manchester, United Kingdom1560 contributions338 helpful votes
Six of us stayed for one night in three rooms, all three were really warm as there was no air con, just a floor fan. We had a really annoying ceiling light just outside the bathroom which came on every time you moved near it, particularly frustrating when you get up in the night and bathe the room in light. We also had a disturbed night as we were woken up at about 22.30 by someone coming into our room (my husband yelled at them - not sure who was more startled) and our room key didn’t work next day. When we asked reception about it next morning they weren’t particularly apologetic and blamed a sister hotel for allocating our room to someone else. Breakfast wasn’t great (not much choice, dry croissants) but the coffee machine made a good espresso.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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N Critic wrote a review Oct 2019
1 contribution
No complaints with my stay. It is convenient to the University and the central train station. Public transit service to it is very good. Staff was general helpful and the rooms were smartly decorated, even if they are pretty basic.
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Date of stay: September 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AdorBern, Manager at Sorell Hotel Arabelle
Responded Oct 22, 2019
Dear n_critic Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Arabelle and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to welcoming you again soon at the Sorell Hotels. Best regards, Klaus Eisele, host
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveling-light wrote a review Sep 2019
1 contribution
Excellent facilities, location and comfort. the room was comfortable, clean and quite big. The hotel is at a very convenient location for exploring Bern, very close to the train station and close to public transport. The staff was very friendly and helpful. I would recommend it.
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Date of stay: September 2019
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AdorBern, Manager at Sorell Hotel Arabelle
Responded Oct 22, 2019
Dear middleageconference Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Arabelle and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to welcoming you again soon at the Sorell Hotels. Best regards, Klaus Eisele, host
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seila T wrote a review Jun 2019
Amsterdam, The Netherlands47 contributions26 helpful votes
Lovely and attentive personnel, specially the breakfast attendants. We requested a quiet room and were given a really silent room facing the inner courtyard. Excellent breakfast, with some hot dishes (scramble eggs and bacon), and great selection of cheese, cold meat and smoked salmon. There were also hand-made jams. Good quality toiletries. Waking distance to the train station (less than 10 min). They offer a pillows menu and you can choose the type of pillow that you prefer, which was very welcome.
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Date of stay: May 2019
Location
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AdorBern, Manager at Sorell Hotel Arabelle
Responded Jun 18, 2019
Dear Seila T Thank you for your outstanding review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Arabelle and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to welcoming you again soon at the Sorell Hotels. Best regards, Klaus Eisele, host
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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O D wrote a review Apr 2019
The Hague, The Netherlands115 contributions184 helpful votes
The Sorell Hotel Arabelle is a basic hotel close to the Bern Railway Station and the Bern city centre. Functional room, not large but ok to stay for a night. The hotel and the room were clean, staff friendly and helpful.
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Date of stay: October 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from AdorBern, Manager at Sorell Hotel Arabelle
Responded Jun 18, 2019
Dear OD243 Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Arabelle and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to welcoming you again soon at the Sorell Hotels. Best regards, Klaus Eisele, host
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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paulanthonyr2015 wrote a review Feb 2019
Plymouth, United Kingdom49 contributions11 helpful votes
Nice attention to small details in the room, hot drink facility, fruit. Excellent quality range of food for breakfast, conveniently central on bus route 12 for the station and the Paul Klee Centre. Made very welcome by the friendly staff.
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Date of stay: February 2019
Value
Rooms
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AdorBern, Manager at Sorell Hotel Arabelle
Responded Mar 25, 2019
Dear paulanthony Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Ador and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to welcoming you again soon at the Sorell Hotels. Best regards, Klaus Eisele, host
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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chrischi000007 wrote a review Nov 2018
Fehraltorf, Switzerland127 contributions94 helpful votes
The room is very functional and spacious. The colors are disputable. Beds are definitely ok and comfy. The bathroom is ok an d clean but not well maintained. Nothing to say about welcome. Very useful tea bags and coffee available with to small kettle.
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AdorBern, Manager at Sorell Hotel Arabelle
Responded Dec 5, 2018
Dear chrischi000007 Thank you for having taken the time to share your experience during your stay with us at Sorell Hotel Arabelle. We would really like to make your next stay as perfect as possible. The Sorell Hotels are a smart choice because of their central location and absolutely delicious Sorell breakfast. Hope to make your next stay more than basic - this would be our passion ! We would be pleased to welcome you back at the Sorell Hotels and to make your stay as perfect as possible. Best regards Klaus Eisele, host
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julien D wrote a review Nov 2018
Plon, Germany41 contributions9 helpful votes
The Arabelle Hotel is located at walking distance from the train station and university (~10 min). The hotel is very clean and staff extremely friendly and helpful. The room was small but conveniently organized with a wardrobe and a desk. The stay was overall enjoyable. On the negative side, the room was hot, and as I was on the street side, it was not possible to open the window at night because of the noise from the street. I could also clearly hear the other guests walking on the upper floor in the morning. This was not a significant issue, however, as I was traveling professionally and had to wake up early.
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Date of stay: November 2018
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from AdorBern, Manager at Sorell Hotel Arabelle
Responded Dec 5, 2018
Dear Julien D Thank you for your encouraging review and for having taken the time to share your positive experience with us. We are very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Arabelle and that the kindness you experienced at the Sorell Hotels was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to welcoming you again soon at the Sorell Hotels. Best regards, Klaus Eisele, host
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Naildozer wrote a review Oct 2018
Fort McMurray, Canada47 contributions26 helpful votes
+1
Location was convenient - walking distance to most attractions. Hotel room was large and clean. Only two issues during the stay - one was that we had the triple room yet the sofa bed was not made up. When we called down to the evening staff she mentioned that there are no sheets for the sofa bed ? I asked if she expected us to sleep directly in the sofa itself and she said yes - it is a sofa bed and that’s the expectation . This to us is not hygienic and when I brought it up to the morning desk woman she mentioned that of course there are sheets and the it should have been prepared for us. Second - the breakfast scrambled eggs and bacon seemed microwaved . Eggs were microwaveably dried out ; and bacon was microwaveably undercooked and all fat and grease. However - we were given teddy bears for our kids upon entry - and location and room size was fantastic. I would still highly recommend.
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Date of stay: October 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AdorBern, Manager at Sorell Hotel Arabelle
Responded Nov 6, 2018
Dear Naildozer Thank you for having taken the time to share your experience during your stay with us at Sorell Hotel Arabelle. We would really like to make your next stay as perfect as possible. The Sorell Hotels are a smart choice because of their central location and absolutely delicious Sorell breakfast. We would be pleased to welcome you back at the Sorell Hotels and to make your stay as perfect as possible. Best regards Klaus Eisele, host
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$190 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arabelle hotel bern
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SORELL HOTEL ARABELLE $170 ($̶1̶8̶9̶) - Prices & Reviews - Bern, Switzerland

Frequently Asked Questions about Sorell Hotel Arabelle
Which popular attractions are close to Sorell Hotel Arabelle?
Nearby attractions include Mastermind Escape Rooms Bern (0.4 miles), Parliament Building (0.7 miles), and Bundesplatz (0.7 miles).
What are some of the property amenities at Sorell Hotel Arabelle?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
Which room amenities are available at Sorell Hotel Arabelle?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Sorell Hotel Arabelle?
Guests can enjoy free breakfast during their stay.
Is parking available at Sorell Hotel Arabelle?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Sorell Hotel Arabelle?
Conveniently located restaurants include Mille Sens, Atarashii Sushi, and Luce.
Does Sorell Hotel Arabelle have airport transportation?
Yes, Sorell Hotel Arabelle offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sorell Hotel Arabelle located near the city center?
Yes, it is 0.7 miles away from the center of Bern.
Are pets allowed at Sorell Hotel Arabelle?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Sorell Hotel Arabelle?
The staff speaks multiple languages, including English, French, German, and Russian.
Are there any historical sites close to Sorell Hotel Arabelle?
Many travelers enjoy visiting Käfigturm (0.7 miles), Zähringerbrunnen (0.9 miles), and Einstein House (Einsteinhaus) (0.9 miles).