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All 30 Bern hotels

Sorell Hotel Arabelle

3.0 of 5 Hotel   |   Mittelstrasse 6, Bern 3012, Switzerland
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Ranked #20 of 30 hotels in Bern
A recent review
4 of 5 stars reviewed 2 weeks ago
Riikka S Turku, Finland
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78 people have reviewed this hotel

Traveler rating
    6
    38
    25
    6
    3
See reviews for
9
24
12
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Turku, Finland
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night with my boyfriend - I was staying in Bern for 3 months but there was only room for one in my dorm room, and my boyfriend came for a holiday. Even the standard double room was very spacious, it was clean and there was no noise whatsoever on a Friday night. It's about a 10... More

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AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest ! We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly. Best Wishes Klaus... More

Newcastle upon Tyne, United Kingdom
Top Contributor
183 reviews 183 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed just the one night and it was fine for what I needed (i.e. a bed and some breakfast). It's in an ok location. Not far to walk from the station, yes it's uphill, but it's not far. Evene easier to get to by using the lift from the station, which would have been great to know about in advance... More

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Erlangen, Germany
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 19, 2014

We slept here twice in 2010. Nothing special, clean, good price and value, perfect for one night. Room was small, but clean, bathroom clean, ok. Bit far from the center but we were by car there. I would chose again for one night in Bern

Was this review helpful? Yes
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest ! We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly. Best Wishes Your... More

London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 31, 2013 via mobile

We visited Bern as part of a big road trip last year. This hotel is very modern and stylish. Very clean and our room was huge. Lots of space for clothing, great bathroom. Just what we needed after a long drive. No fuss, no problems. We only stayed the night and then drove to Lucerne. The receptionist was very helpful... More

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AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest ! Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon.... More

Boston
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 16, 2013

We stayed here two nights. The hotel has a weird layout, we stayed in a separate but attached building. Nota huge deal, but thought I'd mention it. Staff was friendly and helpful. When we booked it it appeared very close to the train station and it is. But it's uphill. Which we didn't know. Not a steep grade, but a... More

Was this review helpful? Yes
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear guest ! Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon.... More

Paris
Top Contributor
77 reviews 77 reviews
56 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed November 25, 2013

This hotel, that you fail to notice and quite often pass it by without seeing the entrance, is composed of two buildings, one up front and one in the back with rooms that I found comfortable – at least the double ones. The room in the back had elevator access, but was a bit difficult to get to with a... More

Was this review helpful? Yes
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear guest ! Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon.... More

Budapest, Budapest, Hungary
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 25, 2013

We used to come back to this hotel since 2011, whenever staying in Bern and if rooms are available.It is a quiet, nice and clean hotel.Rooms are comfortable, the personal is very friendly.In the reception there are young people who are glad to give you any required information with outmost precision. All the rooms are equipped with WIFI free of... More

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AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Peter ! We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We hope that our answer finds you well and please continue to recommend us, and therefore we thank you kindly. Klaus Eisele, GM & the Arabelle crew More

Delhi, Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 1, 2013

It is a typical nice and clean hotel, well connected to the city center. The Staff showed mixed response to help you, some of the receptionists like Laura were very caring, she helped us in our travel booking in the middle of the night. The breakfast was decent, however, the serving lady stares at you whenever you take an extra... More

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AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear's We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Best wishes Klaus Eisele, GM More

Switzerland
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 30, 2013

I stayed at the Arabelle three times so far and just booked another room there. It is perfect if you need to stay overnight in Bern or on business trip, where you will not spend much time at the hotel. The rooms are modern, functional and clean. The staff is friendly, but there is nobody there at night. The breakfast... More

Was this review helpful? Yes
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Many Thanks for your feedback. We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check our standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly.... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed June 29, 2013

Stayed here mid-June 2013 for a Saturday night only. After having my socks blown off by the hotel prices in Switzerland, we found Sorell Hotel Arabelle which was a steal at 155 CHF per night for a double-room. I wasn't expecting much given the price, but was pleasantly surprised to find a centrally located, clean hotel with everything we needed.... More

Was this review helpful? Yes
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear guest ! Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon.... More

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Additional Information about Sorell Hotel Arabelle

Also Known As:
Arabelle Hotel Bern
Address: Mittelstrasse 6, Bern 3012, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #20 of 30 hotels in Bern
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sorell Hotel Arabelle 3*
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