We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Goldener Schlussel

Rathausgasse 72, Bern CH-3011, Switzerland
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hotel Goldener Schlussel
View Map
Add Photo Write a Review

209 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    38
    99
    47
    18
    7
See reviews for
49
73
21
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (44)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (44)
All months
Geneva, Switzerland
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hard to write this review, because the hotel is very nice and the staff was wonderfull but had a major issue of not having air conditioning. The hotel is very well located and the rooms are very good. Staff extremely good. The bathroom is a little bit strange, but functional so no issues. Wifi is included in the price and... More 

Was this review helpful? Yes
Los Angeles, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 24, 2015

Nice hotel-stayed in a triple which was spacious. The only weird thing was the bathroom-kind of like a pod with pexi-glass walls that was dropped in a corner of the room though. It was a bit warm when we were here in July and there is no air conditioner so it was not the most pleasant. We had to check... More 

Was this review helpful? Yes 1
Tiburon, California
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 22, 2015

Old hotel that has been updated to a modern flair. Bathroom is a pod within the actual room. It works, but a bit strange. It was extremely hot in Burn so no AC was an issue. Didn't think to ask for a fan until after the first night. They provided one, but I don't think they have enough for every... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 15, 2015

Hotel is quite small but it is right in the old town of the city of Berne. It is very easy to walk around the area and there are many good restaurants and bars in the area. The breakfast buffet is also very interesting and keep you from getting hungry till late afternoon.

Was this review helpful? Yes
New York City
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 11, 2015

Had a lovely stay here despite the heat wave... do take the plunge and upgrade to a quieter courtyard room if you are there on a hot night: the rooms that face the street are subject to the lively bar and cafe scene into the wee hours. Location is super; breakfast is good; reception and staff were very helpful!

Was this review helpful? Yes 1
Greenwood Village, Colorado
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

This delightful hotel is in the old town within walking distance of the train station as well as the clock tower. The staff is very friendly and helpful - they even have bicycles to loan out if you want them as well as offering a free pass for Bern public transportation. We checked in early but our room was ready... More 

Was this review helpful? Yes
SchluesselManager, Manager at Hotel Goldener Schlussel, responded to this review

Dear Traci D Thank you very much for the flowers! See you again soon... :) More 

Brissago, Switzerland
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 11, 2015 via mobile

Clean, quiete and nice hotel in a Unesco's Site? I choose tris hotel looking if it was in the neighbourood of the meeting Site in which I was engaged. A nice surprise was waiting me here! A clean and quite room in the middle of the Altstadt just a walking distance from the Central Station! Choose it and try the... More 

Was this review helpful? Yes
Kampala
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 8, 2015

Really enjoyed this hotel, the room we stayed in was a loft/suite combination. It was very spacious. My only issue was the size of the toilet as well as the room service. The toilet was one of those train sized ones!! The room service is non existent, even for water you have to go down and fetch it. The location... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 4, 2015

I stayed here for two nights on a business trip. We took a taxi (18 CHF) from Bern station however it's actually quite easy to get to on the number 9 tram though you'd need change to get a ticket. On arrival there had been some mis-communication which meant a quiet room had not been booked for me and the... More 

Was this review helpful? Yes
Morges, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 24, 2015

Fine location, peaceful rooms and a good mix of tradition and modernity. This is how Switzerland can be illustrated at his best. Give a try and be seduced by its charm and perfect location. Interesting landmarks and plenty of restaurants nearby.

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (15)
Viewed
Dining (2)
Viewed
View from room (5)
Viewed
Bathroom (6)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (21)
Viewed
Room/suite (7)
Viewed
Dining (6)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Bern hotels
0.3 mi away
Hotel Allegro Bern
Hotel Allegro Bern
#4 of 30 in Bern
4.0 of 5 stars 704 reviews
0.7 mi away
Hotel Alpenblick
Hotel Alpenblick
#3 of 30 in Bern
4.5 of 5 stars 345 reviews
0.1 mi away
BEST WESTERN Hotelbern
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Kreuz Bern
Hotel Kreuz Bern
#24 of 30 in Bern
3.5 of 5 stars 246 reviews
0.4 mi away
Hotel Schweizerhof
Hotel Schweizerhof
#1 of 30 in Bern
4.5 of 5 stars 447 reviews
0.2 mi away
Bellevue Palace Bern
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay