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All 30 Bern hotels

BEST WESTERN Hotelbern

4.0 of 5 Hotel   |   Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
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69%
Ranked #12 of 30 hotels in Bern
A recent review
4 of 5 stars reviewed 4 days ago
artgirl331 New York
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177 people have reviewed this hotel

Traveler rating
    35
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel. Nothing fancy but, perfectly functional, clean, great location. Nice reception staff. Nice fluffy white comforters and pillows. Small refrigerator with bottled water and safe in room. Not elegant but, good for the price. Only obvious downside: there's construction going on on the street. Loud construction noise stars at 7 am. Didn't bother us but, may bother others. Eat... More

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Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

In the very heart of the old town. great rooms, amazing bar and restaurant. we really enjoyed the balcony with its pittoresque view. Old Bern, not really refurbished, combined with modern and renovated medieval archtecture. we'll be back.

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your good feedback, we are pleased to hear that you enjoed to stay with us. Best wishes Hotelmanager More

Waimea, Hawaii
Top Contributor
53 reviews 53 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in Bern for 1 week on business and enjoyed by stay at the Hotelbern. The staff was genuinely friendly and helpful and the property is conveniently located about a 10 minute walk from the train station and even closer to several good restaurants / bars. The hotel rate seemed reasonable for an otherwise expensive country and despite noise... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

dear guest, thank you very much for your comment and sorry about the breakfast. Your comment is important for us to getting better, we try harder to getting better. Hope to seeing you soon again at the Hotel Bern. best wishes Hotelmanager More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel appears to have been recently renovated. It has a very central location, which is ideal for exploring the centre of the City - the Clock, the bears, etc. We stayed for just one night in July. The bedroom was small, but clean, and was adequate for just one night. The view from the bedroom was over roofs of... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Thanky for your good comment about your stay at the Hotel Bern. best wishes Hotelmanager More

Lyon, France
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very very well situated, 5mn walking from the train station and in the pedestrian precinct of Bern. It is also very quiet and very well maintained, with high quality, well designed and very comfortable furnitures. No comment about the service, discreet and efficient. On the (minor) minus: - the old fashioned heavy key of your room that... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you for your feedback about your stay, good to hear that you enjoyed to stay with us. Hope to seeing you soon again. best wishes Hotelmanager More

Sao Paulo, SP
Top Contributor
161 reviews 161 reviews
18 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed June 11, 2014 via mobile

The hotel is well located, close to the old Bern and a few blocks from the main station. The room is ok, clean and neat and the bathroom is good. The staff is friendly. Nothing to complain about, but nothing impressive too.

Was this review helpful? Yes 2
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review
Google Translation

Guten Tag sehr geehrter Gast schön, dass es ihnen bei uns gefallen hat und sie die Mitarbeiter loben, dies geben... More

Federal Way, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 8, 2014

Despite the location, the beds are terrible, the service awful, and if you're not planning an all nighted in a town that mostly rolls up the sidewalks by 5, night life by midnight, don't go unless you know it's going to be a perfect temperature for you to sleep. The TV is terrible, the rooms dingy - think prison cell,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

dear guest, thank you for your comment! We are very sad, that you couldn't enjoy the time you had with us. Sorry for the trouble and the noise during the night. We hope you'll give us a second chance and we are taking your feedback to getting better, best wishes. Hotelmanager, Reto Zuberbühler More

Huntsville, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

Easy 10 min. walk from the train station. Downtown with a close walk to restaurants, shops, cafes, chocolate, great views, etc. Didn't eat in the hotel because there were several places nearby. The room/bathroom was good - better than some others where we stayed. 4 stars instead of 5 due to noise, no A/C or fan (fan would've been sufficient... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

thank you for your feedback about your stay @ Hotel Bern, we are pleased to hear that you had a good time with us. best wishes and hope to seeing you soon. Hotelmanager, BEST WESTERN Hotel Bern More

Alexandria, Virginia
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 4, 2014

This hotel has, as others have noted, a great location, near the train station, the Parliament building, and various shops/restaurants. The variety and quality of their breakfast is excellent, but not included in the price of the room. The desk amd housekeeping staff were not as courteous as staff I've encountered in other Swiss hotels, both in Bern and in... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Thank you for your good comment about the breakfast and the note about the staff, we are taking this feedback as a chance to getting better. best regards, Hotelmanager More

Atlanta, Georgia
Top Contributor
90 reviews 90 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 2, 2014

A great hotel located around the corner from the Zytglogge (Clock Tower.) Quick walk to/from train station. Rooms are nicely appointed, reception is friendly. The balcony with a slight view of the Zytglogge was a nice bonus. Highly recommended for staying in Bern!

Was this review helpful? Yes
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your lovely comment, we are pleased to hear that you enjoyed to stay with us and we hope to seeing you soon. Best wishes, Hotelmanager More

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Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#6 Business Hotel in Bern #9 Luxury Hotel in Bern
Hotel Class
Number of rooms
99

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