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All 30 Bern hotels

BEST WESTERN Hotelbern

4.0 of 5 Hotel   |   Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
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Ranked #14 of 30 Hotels in Bern
A recent review
4 of 5 stars reviewed yesterday
AmberIm Taipei, Taiwan
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198 reviews from our community

Traveler rating
    39
    93
    50
    11
    5
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Taipei, Taiwan
2 reviews
4 of 5 stars Reviewed yesterday NEW

I been to Bern for work,I enjoy stay in Bestwestern Hotelbern,It is located at Bern old town with nice location.The supermarket just next to Hotel Bern.Also,there are many restaurant around hotel.Good for shopping and eating.For the room, tidy and clean,I think it is good for business trip and group.

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London
Top Contributor
201 reviews 201 reviews
29 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for the last night of a Scenic tour of Switzerland. The hotel is in a good position in the Old Town. The room we were allocated was on the third floor at the back. It was very compact and everything was there that you could possibly require including (and I found this out too late) a kettle,... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your very good and really detailed comment about your stay. We are pleased, that you had a good stay with us. Hope to seeing you soon again. The Best Western Team Hotel Bern More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reception staff was efficient, not too friendly though. The room was reasonably big and colorful. Bed was comfortable. Room had a nice alley view. Hotel was conveniently located near a supermarket. About 15min walk from the train station.

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your feedback about your stay! Hope to seeing you soon again. Best Western Hotel Bern Team More

Palm Beach, Florida
Contributor
18 reviews 18 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are a large family of 18 including 10 children under the age of 13 yrs. This is a tourist hotel in an extremely convenient location in the Old Town. You do not see other guests as it is used by large groups, mainly Chinese, who check in late and leave early. Do not expect a large lobby, it is... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

thanks for your comment, Hotel Bern. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in many Best Western Hotels in many cities, this is not one of the bests. Everything is just enough. Room was small, however, in Switzerland standarts I may say that it is not too small because I spent some nights in smaller ones. Cattle and coffee are so beautifully hided I hardly found them in the wardrobe. Otel... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your feedback about the breakfast, we're trying to getting better and hope to seeing you soon again. HOTELBERN More

Milan, Italy
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent one night in this hotel. It's very close to the center, and the parking is within a few minutes. The room is spacious and nicely furnished. The beds were very confortable, except for the pillows (too soft!) but i reckon this is a typical swiss/german style. It lacks the air conditioning, but i don't think it's really necessary.... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thanks for your feedback. We are pleased to hear that you were happy and thanks for the compliment for our staff team. best regards, HOTELBERN More

Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel is - really ugly: there is absolutely no charm whatsoever, the rooms and corridors are old and ugly. Last renovation was probably in the 1970's ! - rooms are small and not functional - you also have no view, the duvets are too small (hence you are never fully covered) - staff is absolutely not friendly, this is... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you for your comment and the feedback you've given about your stay. We are not happy with your comment. We are trying hard to making our guests happy. So we will take your criticism to getting better and we hope to seeing you soon again. best wishes The Management HOTELBERN More

Vancouver
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a night recently at the Best Western in Bern. It was centrally located with many choices of restaurants within walking distance. The room was great with complimentary wifi. The free breakfast offered everything one would need. I would recommend this hotel for anyone visiting Bern.

Review collected in partnership with this hotel

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Thank you very much for your feedback, it's good to hear that you enjoyed the HOTELBERN. BEST WESTERN HOTELBERN More

Sharpsburg, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Rooms were efficiently, but tastefully decorated. The beds were comfortable, and the hotel was quiet. The staff was friendly and very helpful. We had to leave our bags for about ten hours after we checked out of the hotel, and the staff were very accommodating with our request.

Review collected in partnership with this hotel

Was this review helpful? Yes
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your lovely comment! We are very pleased to hear that you had a good stay with us. Hope to seeing you soon again. BEST WESTERN HOTELBERN More

Cotonou, Benin
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 6, 2014 via mobile

If you need central location, clean and functional rooms, fast free wifi in the rooms and courtesy free card for local transport during your stay in Berne, this hotel is perfect! I tried many places in the capital, but this is good value all around.

Was this review helpful? Yes 1
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

thank you very much for your good comment - we are pleased to hear that you had a good time with us! HOTELBERN More

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Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
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