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BEST WESTERN Hotelbern

Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
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1 room 1 guest
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BEST WESTERN Hotelbern
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289 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
    (289)
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    (78)
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    (106)
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Woking, United Kingdom
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

While Switzerland remains reassuringly expensive this hotel was still good value. A triple room on the 6th floor was quiet and the interior was very smartly decorated in Swiss Modernist style - quirky but it worked. Staff were efficient - well this is Switzerland - and even parking the car in the nearby car park was easy to find and... More 

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Moscow, Russia
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

A very central location. Quite nice rooms. Rather spacious. Interesting design. Not much traffic, so pretty nice sleep. Electricity adapters available. The reception staff did not appear overly enthusiastic but still did their job quite efficiently.

Review collected in partnership with this hotel

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HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you for you review. We are happy to hear that you were satisfied with your stay in the Hotel Bern. We hope to welcome you again. Kind regards Carla Tichelli More 

HK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Pros: Locating amid the Alstadt of Bern makes touring around the city much easier. Cozy and comfortable rooms plus polite and helpful staff. Good wifi reception. Cons: A bit far from the main station. Additional charge for breakfast.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you for this great review. We are happy to hear that you were satisfied with the room and the helpful staff. We hope to welcome you again to the Hotel Bern. Kind regards Carla Tichelli More 

Nashua, New Hampshire
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are three Best Westerns in Bern, and this one is close to the train station. There was road construction when we were there, but there was no disturbance. There was also a heat wave but we had a fan and all was well. The restaurant is excellent and the hotel staff is exceptionally accommodating. The view from our room... More 

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HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you very much for your kind review. We are happy to hear that you were satisfied with our services. We are looking forward to welcome you again to the HOTELBERN. Best wishes, Claudia Mende More 

Tucson, AZ
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location, not too far from the train station. Room was modern, and everything worked. No air conditioning, but two fans were in the room, and air conditioning was not needed. 18 CHF for buffet breakfast seemed high, so we skipped it.

Review collected in partnership with this hotel

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HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear guest Thank you very much for your kind review. We hope to see you again. Kind regards from the center of Berne, Claudia Mende More 

Zurich, Switzerland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

--this time my room was not cleaned properly after the first night --breakfast buffet overprized ! -very bad light in the room ( bring your own lamp ! ) -small room / furniture do not fit the room -noisy chineese/japanese tourists knocking o wrongdoors at night/ banging doors Fast Check in / check out central location free public transport

Review collected in partnership with this hotel

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Seoul
1 review
4 of 5 stars Reviewed July 19, 2015

The hotel was very easy to access old town and placed next to the large supermarket. The room was clean and although there was no air condition in the room, it was not warm in the summer days. I was satisfied with the location of the hotel, where was easy to access the public transportations and shopping.

Review collected in partnership with this hotel

Was this review helpful? Yes
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you for this great review. We are glad to hear, that you enjoyed your stay at the Hotel Bern. Kind regards Carla Tichelli More 

Guernsey, United Kingdom
Level Contributor
101 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed July 6, 2015

I've stayed in this hotel many many times over the last 15 years. The last time days at the end of June. I had a room overlooking the road on the 3rd floor, 329. I know that the road can be full of revellers late at night at the weekend and this is known and accepted. This time however they... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest We thank you for your loyalty to the Hotel Bern during the last 15 years. We are sorry for your disturbed night. At the moment we have public road works for power and water maintenance going ahead in front the hotel. We have a agreement with them, that they don’t start their work before 8a.m. We are sorry... More 

Sydney, New South Wales, Australia
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 15, 2015

Just one night to see the lovely town of Bern and we stayed here based on Tripadvisor reviews. This hotel was about 10 minutes from the train station and in one of the quieter spots in the charming old town. Next door to Coop and Migros, so easy to grab anything you need. Nice decor, room was spacious, although the... More 

Was this review helpful? Yes 2
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you for this great Review. Nice to hear, that you enjoyed your stay in Bern and the HOTELBERN. We hope to welcome you again. Kind regards Carla Tichelli More 

Madrid, Spain
1 review
3 of 5 stars Reviewed June 8, 2015

The reception service is very flexible and this situation, friendly ,I great it because I was can change the bed type of the room. My point of view concerning to bath room is that isn´t apropriate for your price and besides of this neither over there is not bidet. Our conclusion, the quality-price is not on correspondance.

Review collected in partnership with this hotel

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