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All 30 Bern hotels

BEST WESTERN Hotelbern

4.0 of 5 Hotel   |   Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
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Ranked #14 of 30 hotels in Bern
A recent review
3 of 5 stars reviewed 6 days ago
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190 people have reviewed this hotel

Traveler rating
    38
    89
    47
    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed in many Best Western Hotels in many cities, this is not one of the bests. Everything is just enough. Room was small, however, in Switzerland standarts I may say that it is not too small because I spent some nights in smaller ones. Cattle and coffee are so beautifully hided I hardly found them in the wardrobe. Otel... More

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Milan, Italy
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night in this hotel. It's very close to the center, and the parking is within a few minutes. The room is spacious and nicely furnished. The beds were very confortable, except for the pillows (too soft!) but i reckon this is a typical swiss/german style. It lacks the air conditioning, but i don't think it's really necessary.... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thanks for your feedback. We are pleased to hear that you were happy and thanks for the compliment for our staff team. best regards, HOTELBERN More

Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is - really ugly: there is absolutely no charm whatsoever, the rooms and corridors are old and ugly. Last renovation was probably in the 1970's ! - rooms are small and not functional - you also have no view, the duvets are too small (hence you are never fully covered) - staff is absolutely not friendly, this is... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you for your comment and the feedback you've given about your stay. We are not happy with your comment. We are trying hard to making our guests happy. So we will take your criticism to getting better and we hope to seeing you soon again. best wishes The Management HOTELBERN More

Vancouver
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent a night recently at the Best Western in Bern. It was centrally located with many choices of restaurants within walking distance. The room was great with complimentary wifi. The free breakfast offered everything one would need. I would recommend this hotel for anyone visiting Bern.

Review collected in partnership with this hotel

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Thank you very much for your feedback, it's good to hear that you enjoyed the HOTELBERN. BEST WESTERN HOTELBERN More

Sharpsburg, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms were efficiently, but tastefully decorated. The beds were comfortable, and the hotel was quiet. The staff was friendly and very helpful. We had to leave our bags for about ten hours after we checked out of the hotel, and the staff were very accommodating with our request.

Review collected in partnership with this hotel

Was this review helpful? Yes
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your lovely comment! We are very pleased to hear that you had a good stay with us. Hope to seeing you soon again. BEST WESTERN HOTELBERN More

Cotonou, Benin
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

If you need central location, clean and functional rooms, fast free wifi in the rooms and courtesy free card for local transport during your stay in Berne, this hotel is perfect! I tried many places in the capital, but this is good value all around.

Was this review helpful? Yes 1
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

thank you very much for your good comment - we are pleased to hear that you had a good time with us! HOTELBERN More

Zurich, Switzerland
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Is a good hotel founded by the labor union movement, Volkshaus means the house of the people, it also has good restaurants on ground level. There are congress rooms with wonderfull tapystery made by a now still painting 102 years old painter called Erni.

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear Guest, thank you very much for your good comment about your stay! Hope to see you soon, best wishes HOTELBERN More

New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 28, 2014

Nice hotel. Nothing fancy but, perfectly functional, clean, great location. Nice reception staff. Nice fluffy white comforters and pillows. Small refrigerator with bottled water and safe in room. Not elegant but, good for the price. Only obvious downside: there's construction going on on the street. Loud construction noise stars at 7 am. Didn't bother us but, may bother others. Eat... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your comment and sorry about the noise! Hope to seeing you soon More

Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed July 17, 2014

In the very heart of the old town. great rooms, amazing bar and restaurant. we really enjoyed the balcony with its pittoresque view. Old Bern, not really refurbished, combined with modern and renovated medieval archtecture. we'll be back.

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your good feedback, we are pleased to hear that you enjoed to stay with us. Best wishes Hotelmanager More

Waimea, Hawaii
Top Contributor
53 reviews 53 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 15, 2014

I was in Bern for 1 week on business and enjoyed by stay at the Hotelbern. The staff was genuinely friendly and helpful and the property is conveniently located about a 10 minute walk from the train station and even closer to several good restaurants / bars. The hotel rate seemed reasonable for an otherwise expensive country and despite noise... More

Was this review helpful? Yes
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

dear guest, thank you very much for your comment and sorry about the breakfast. Your comment is important for us to getting better, we try harder to getting better. Hope to seeing you soon again at the Hotel Bern. best wishes Hotelmanager More

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Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#6 Business Hotel in Bern #10 Luxury Hotel in Bern
Hotel Class
Number of rooms
99

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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