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BEST WESTERN Hotelbern

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Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Best prices for: 1 room 1 guest
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BEST WESTERN Hotelbern
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234 reviews from our community

Traveler rating
    45
    117
    56
    11
    5
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37
59
19
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barcelona, Spain
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I spent only one night there. The hotel is very well located in the heart of Bern. The staff at reception was very nice and helpful. There is a restaurant and the breakfast area and also an area near the reception with tables and chairs. The wifi worked perfectly, the room was clean and it had all you need plus... More 

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Buelach, Switzerland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

In the middle of the City but still very quiet. The rooms are quite small but functional. The bathroom is very small.The interor design of the Bar, the Restaurant and the breakfast area is very modern, stylish and inviting.

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Merseyside
Contributor
13 reviews 13 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently went to Bern during 1/2 term in February with my adult daughters. Breakfast really good and staff were excellent. We arrived late, reception was closed but key and not left for us on the desk. We had to cancel one night and go home early, this was not too much trouble for the staff. All in all a... More 

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HOTELBERN, Director of Sales at BEST WESTERN Hotelbern, responded to this review

Thank you for this good comment. We hope to welcome you another time to the Hotel Bern. Kind regards Carla Tichelli More 

Top Contributor
457 reviews 457 reviews
34 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ideally located in old downtown Bern, it's sounds like the perfect hotel, the room are clean and building nice, however as soon as you are in the room floor the design is not so nice, you feel in a jail. Rooms have a little window on a 3x3 m2 patio, therefore directly on the window of the opposite room....

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Malpas, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited recently with friends, the hotel is close to the main railway station (about 10 minutes walk) and near to the central squares which have plenty of shops and restaurants. The hotel was really nice, clean and we received a very warm welcome from the staff upon our arrival. As we were early we were informed that not all of... More 

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Brussels, Belgium
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed in Hotel Bern for work. Rooms are small but very clean and comfortable. Meeting facilities and services are simply excellent. Food is also very good, including good breakfast buffet. I enjoyed my stay.

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Limerick
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 23, 2014

Stayed here in November. Clean hotel, Room was small but serviceable. Comfortable bed, full width, large duvet, extremely comfortable sleep. One small quibble, no food available late. I arrived about 10pm but was unable to get anything to eat.

Was this review helpful? Yes 1
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

dear guest, thanks for your feedback and sorry the inconvience you had. Best wishes HOTELBERN More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 1, 2014

I was staying in Berne on business and this was a very centrally located and comfortable hotel. The room was lovely - with a proper duvet on the bed, free water in the mini bar, plenty of TV channels, and a decent shower. What more can you ask for!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thanks for your very good comment! We are pleased to hear it! Best wishes from BEST WESTERN HOTELBERN More 

Johannesburg, South Africa
Contributor
17 reviews 17 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 27, 2014

Hotel is well located from the train station within walking distance. One can also take one of 4 trams to the hotel from the station. Hotel gave a free travel pass for all busses, trams and trains within Bern. Many restaurants are very close to the hotel. Rooms are neat but small. Shower and toilet is extremely small. Breakfast variety... More 

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your feedback! Best wishes Hotel Bern More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 12, 2014

The hotel's location however is perfect (in the old town of Bern). At 10 min walk from Bern Main Rail, next to the Bundesplatz and all the restaurants in walking distance. The staff was very helpful. The breakfast was good. Slept one night in this hotel. Hotel and room was clean and confortable. The Staff was professional and friendly. It's... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Thanks for your good comment! Best wishes, Hotel Bern Team More 

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