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BEST WESTERN Hotelbern

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Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
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BEST WESTERN Hotelbern
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BEST WESTERN Hotelbern
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BEST WESTERN Hotelbern
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255 reviews from our community

Traveler rating
    51
    125
    62
    12
    5
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41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pordenone, Friuli-Venezia Giulia, Italy
Top Contributor
53 reviews 53 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel. It has what you need for a nice holiday or (as in may case) working trip. The rooms are not particularly spacious, but clean and silent. I got quite surprised that despite my room was just outside the elevator, I had no issues whatsoever and managed to enjoy a good night sleep. It is at walking distance form... More 

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Zagreb, Croatia
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel will not disappoint you but you will not be impressed by it either. The rooms are quite small and the bathroom is so so. There are better hotels in Bern but they will cost you more too. I like the most the location of this hotel, it is very central and just perfect for the short stay while... More 

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Lompoc
1 review
3 of 5 stars Reviewed 4 days ago NEW

Very noisy due to construction across street that started at 5 am every week day. No A/C, room stuffy and had to keep window open, so noise was a big problem. Very pleasant and efficient staff. Continental breakfast poor and no refills on coffee.

Review collected in partnership with this hotel

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Hyderabad, India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent rooms. Very trendy and modern. Location is close to train station and old town. Zytogloggue is just 100 metres. Trams were close by too. There was a Tuesday flower and fruit market near the parliament square. That was good too

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United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay here. The staff were all very helpful and gave us ideas for things to do during our stay, as well as great recommendations for dinner. The room was clean and while small, featured all the amenities we needed. It even had an umbrella, which we did not end up needing but appreciated anyway.

Review collected in partnership with Best Western

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HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you for your time to give us this great Review. Nice to hear that you enjoyed your stay in our Hotel. We hope to see you again at the HOTELBERN. Kind regards Carla Tichelli More 

1 review
3 of 5 stars Reviewed 3 weeks ago

The location is definitely the best feature of this hotel. The room was spacious and clean, although the bathroom looked outdated. The staff was friendly. I was truly disappointed by the breakfast. It lacked variety and quality - definitely below a 4* hotel standard.

Review collected in partnership with this hotel

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Ensenada, Baja California, Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

comfortable settings. Wish we could stay more days. Excellent staff! good neighbourhood, close to everything strategic location quiet street Quite clean and neat fine night strolling even with the street's "busy night life"

Review collected in partnership with this hotel

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HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you for this great Review. We are glad to hear that you had a good time in the Hotel Bern. We hope to welcome you again. Kind regards Carla Tichelli More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After we swiftly decamped from Hotel Metropole down the road, the receptionist at Hotelbern found us a comfortable twin with balcony for one night. The room was big, clean and adequate for our stay. We ate in the restaurant that evening and the service and food was lovely. The hotel is very well situated and only a 5 minute walk... More 

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HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you for this great Review. We are glad to hear that you enjoyed your stay at the Hotel Bern and hope to welcome you again. Kind regards Carla Tichelli More 

Blumenau
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2015

We spent just two night as we went to jungfrauoch, but the hotel is fairly good. The breakfast was paid and the hotel offered both the economic choice or the buffet. The location is very good, in the city centre near the station.

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HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Client, thank you very much for this good Review. We hope you enjoyed your stay in our Hotel an you had a nice trip to the Jungfrau Joch. Kind regards Carla Tichelli More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 15, 2015

This is a fairly basic hotel, the rooms are rather small and have limited facilities. Not ideal for a business traveller, the desk is pretty cramped and there aren't enough spare sockets to plug in all the things that need charging up overnight such as phone, PC and so on unless you unplug something useful like a light or a... More 

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HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Client Thank you for your feedback and the compliment to our staff. We are sorry for your disturbed night. At the moment we have public road works for power and water maintenance going ahead in front the hotel. We have a agreement with them, that they don’t start their work before 8a.m. We are sorry for the noise at... More 

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