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All 30 Bern hotels

BEST WESTERN Hotelbern

4.0 of 5 Hotel   |   Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
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Ranked #14 of 30 Hotels in Bern
A recent review
3 of 5 stars reviewed 2 days ago
Peter L Zurich, Switzerland
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202 reviews from our community

Traveler rating
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    94
    52
    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Top Contributor
54 reviews 54 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Slept one night in this hotel it is old but clean the bed is good Staff is friendly and breakfast simple If you reserve a room try to get one on the backside because i was already had a wakeup at 05.30 because they start working at the street. the location however is perfect next to the Bundesplatz and all... More

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Zurich, Switzerland
Top Contributor
56 reviews 56 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing much to expect in this hotel.. It delivers the very standard of corporate service. Clean room standard design not so much of imagination or cheeky-meeky stuff. Literally a business hotel just to sleep. The hotel indeed clean at least.

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Taipei, Taiwan
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I been to Bern for work,I enjoy stay in Bestwestern Hotelbern,It is located at Bern old town with nice location.The supermarket just next to Hotel Bern.Also,there are many restaurant around hotel.Good for shopping and eating.For the room, tidy and clean,I think it is good for business trip and group.

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

thanks for your good comment! hope to seeing you soon More

London
Top Contributor
208 reviews 208 reviews
29 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed September 10, 2014 via mobile

We stayed here for the last night of a Scenic tour of Switzerland. The hotel is in a good position in the Old Town. The room we were allocated was on the third floor at the back. It was very compact and everything was there that you could possibly require including (and I found this out too late) a kettle,... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your very good and really detailed comment about your stay. We are pleased, that you had a good stay with us. Hope to seeing you soon again. The Best Western Team Hotel Bern More

Singapore, Singapore
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 5, 2014

Reception staff was efficient, not too friendly though. The room was reasonably big and colorful. Bed was comfortable. Room had a nice alley view. Hotel was conveniently located near a supermarket. About 15min walk from the train station.

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your feedback about your stay! Hope to seeing you soon again. Best Western Hotel Bern Team More

Palm Beach, Florida
Contributor
18 reviews 18 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 4, 2014

We are a large family of 18 including 10 children under the age of 13 yrs. This is a tourist hotel in an extremely convenient location in the Old Town. You do not see other guests as it is used by large groups, mainly Chinese, who check in late and leave early. Do not expect a large lobby, it is... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

thanks for your comment, Hotel Bern. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 27, 2014

I stayed in many Best Western Hotels in many cities, this is not one of the bests. Everything is just enough. Room was small, however, in Switzerland standarts I may say that it is not too small because I spent some nights in smaller ones. Cattle and coffee are so beautifully hided I hardly found them in the wardrobe. Otel... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your feedback about the breakfast, we're trying to getting better and hope to seeing you soon again. HOTELBERN More

Milan, Italy
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 24, 2014

I spent one night in this hotel. It's very close to the center, and the parking is within a few minutes. The room is spacious and nicely furnished. The beds were very confortable, except for the pillows (too soft!) but i reckon this is a typical swiss/german style. It lacks the air conditioning, but i don't think it's really necessary.... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thanks for your feedback. We are pleased to hear that you were happy and thanks for the compliment for our staff team. best regards, HOTELBERN More

Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 23, 2014

The hotel is - really ugly: there is absolutely no charm whatsoever, the rooms and corridors are old and ugly. Last renovation was probably in the 1970's ! - rooms are small and not functional - you also have no view, the duvets are too small (hence you are never fully covered) - staff is absolutely not friendly, this is... More

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you for your comment and the feedback you've given about your stay. We are not happy with your comment. We are trying hard to making our guests happy. So we will take your criticism to getting better and we hope to seeing you soon again. best wishes The Management HOTELBERN More

Vancouver
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 18, 2014

We spent a night recently at the Best Western in Bern. It was centrally located with many choices of restaurants within walking distance. The room was great with complimentary wifi. The free breakfast offered everything one would need. I would recommend this hotel for anyone visiting Bern.

Review collected in partnership with this hotel

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Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Thank you very much for your feedback, it's good to hear that you enjoyed the HOTELBERN. BEST WESTERN HOTELBERN More

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Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
Number of rooms: 99
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