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BEST WESTERN Hotelbern

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Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Best prices for: 1 room 1 guest
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BEST WESTERN Hotelbern
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BEST WESTERN Hotelbern
BEST WESTERN Hotelbern
BEST WESTERN Hotelbern
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241 reviews from our community

Traveler rating
    46
    119
    59
    12
    5
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39
61
19
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Blumenau
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We spent just two night as we went to jungfrauoch, but the hotel is fairly good. The breakfast was paid and the hotel offered both the economic choice or the buffet. The location is very good, in the city centre near the station.

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London, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a fairly basic hotel, the rooms are rather small and have limited facilities. Not ideal for a business traveller, the desk is pretty cramped and there aren't enough spare sockets to plug in all the things that need charging up overnight such as phone, PC and so on unless you unplug something useful like a light or a... More 

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HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Client Thank you for your feedback and the compliment to our staff. We are sorry for your disturbed night. At the moment we have public road works for power and water maintenance going ahead in front the hotel. We have a agreement with them, that they don’t start their work before 8a.m. We are sorry for the noise at... More 

Valladolid, Spain
1 review
3 of 5 stars Reviewed 1 week ago

It is OK,the room was so comfortable and it is in the city centre, but the waiter during the breakfast only spoke german, not english or french, so it was difficult to understand. It is a public parking really close to the hotel and if you tell that you have been accomodated in this hotel they make you a special... More 

Review collected in partnership with this hotel

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Bordeaux, France
Contributor
13 reviews 13 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good City Hotel with excellent location. Friendly Staff and excellent Restaurant. The Bathroom should have a separate Shower Stall. Very close to all Tourist attractions such as the Swiss Parliament Building, the Baer Garden and Cathedral.

Review collected in partnership with this hotel

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Paris, France
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Very average on the whole but standing out from a 4 days stay: - Nice restaurant and bar for the evening - Ok room and bathroom - Some staff friendly, some not - Disapointing breakfast, half of the tables often left uncleaned for very long, coffee machines un-emptied and having to wait minutes to get them cleaned before having coffee,... More 

Review collected in partnership with this hotel

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HOTELBERN, Manager at BEST WESTERN Hotelbern, responded to this review
Google Translation

Lieber Gast Besten Dank für Ihre Rückmeldung. Schön, dass Ihnen die Infrastruktur unseres Hauses gefällt. Betreffend dem Wäscheservice möchten wir... More 

Barcelona, Spain
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I spent only one night there. The hotel is very well located in the heart of Bern. The staff at reception was very nice and helpful. There is a restaurant and the breakfast area and also an area near the reception with tables and chairs. The wifi worked perfectly, the room was clean and it had all you need plus... More 

Review collected in partnership with this hotel

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Buelach, Switzerland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In the middle of the City but still very quiet. The rooms are quite small but functional. The bathroom is very small.The interor design of the Bar, the Restaurant and the breakfast area is very modern, stylish and inviting.

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Merseyside
Contributor
13 reviews 13 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 11, 2015

I recently went to Bern during 1/2 term in February with my adult daughters. Breakfast really good and staff were excellent. We arrived late, reception was closed but key and not left for us on the desk. We had to cancel one night and go home early, this was not too much trouble for the staff. All in all a... More 

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HOTELBERN, Director of Sales at BEST WESTERN Hotelbern, responded to this review

Thank you for this good comment. We hope to welcome you another time to the Hotel Bern. Kind regards Carla Tichelli More 

Top Contributor
463 reviews 463 reviews
34 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed March 10, 2015

Ideally located in old downtown Bern, it's sounds like the perfect hotel, the room are clean and building nice, however as soon as you are in the room floor the design is not so nice, you feel in a jail. Rooms have a little window on a 3x3 m2 patio, therefore directly on the window of the opposite room....

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Malpas, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 4, 2015

Visited recently with friends, the hotel is close to the main railway station (about 10 minutes walk) and near to the central squares which have plenty of shops and restaurants. The hotel was really nice, clean and we received a very warm welcome from the staff upon our arrival. As we were early we were informed that not all of... More 

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