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Hotel Astoria

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Zieglerstrasse 66, Bern CH-3000, Switzerland
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Hotel Astoria
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Hotel Astoria
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47 reviews from our community

Traveler rating
    5
    24
    14
    2
    2
See reviews for
2
10
4
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is good, kinda business hotel, Reception was friendly, rooms are big, breakfast was average, waitress was very pleasing, Although city bern did not offer much to us, we had pleasant stay. Location is good I guess although we dint explore the city much.

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Geneva, Switzerland
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 20, 2015

Apparently this hotel has been bought recently by Accor and it is currently (and slowly) making some changes to become the first Ibis in town. You can find some minor details in the room (mainly bathrooms) showing the Accor take over, such as the multi-propose-all-in-one soap in the shower and the usual shape flooring. Nevertheless, it still have major highlights... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 27, 2015

Obnoxious and foul mouthed reception manager made me instantaneously cancel my reservation and look for a different hotel. Cheap doesn't mean having to accept such behavior! I could write about the rooms and restaurant but decided it wasn't worth the effort!

Was this review helpful? Yes 2
GMibisStyles, Manager at Hotel Astoria, responded to this review

Thank you for taking the time to tell us about your experience at the Astoria Bern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Travelers are raving about these Bern hotels

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 8, 2015 via mobile

Good location, small room and bathroom, but clean, ok for transit, not a holliday hotel, but good for business trips or short stays. Breakfast ok, you will find a good coffee and a very good croissant.

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Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 1, 2015

15 min walk from the station in a quiet party of town. Room as expected. Very quiet at night. Staff were very helpful and English was good. Wifi wasn't so good in the room. Breakfast wasn't great but I'm never a fan of continental. A good place for a short stay when you need somewhere to sleep and that's about... More 

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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 22, 2015

The location was good for me. Mid-way between town centre and my customer. This hotel should not be mixed up with the Ambassador – which I’m guilty of doing, i.e. telling the taxi driver to go to the wrong one! Reception staff were fine & welcoming. Spoke just enough English to help out. It’s been common in Bern for many... More 

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Sverige
Top Contributor
222 reviews 222 reviews
91 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed July 10, 2013 via mobile

15 min walk to central station but you can use the number 3 tram for a 5 min ride if you prefer that option. Good beds and helpful staff. Basic rooms without a/c which means that you open windows and cool down and hear the street noice or the other way around. Small and basic breakfast with no hot item... More 

Was this review helpful? Yes 2
Los Alamos, New Mexico
Contributor
20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 26, 2013

The hotel is very nice: the rooms are very clean although not very big. Staff is friendly and helpful. Breakfast is typical for this hotel size in Europe, so that you will be able to stuff yourself for the whole morning. I definitely recommend this hotel, but with a few points to be aware of: no air conditioning, and if... More 

Was this review helpful? Yes 2
Australia
Top Contributor
50 reviews 50 reviews
40 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 18, 2013

Swiss prices are known for being on the higher side of things, but for CHF140/night it was an excellent place to stay. I was suitable impressed with checking in and out - it took all of 2 minutes for both, and before the ink was dry on the registration form, I was already in the lift. The single room was... More 

Was this review helpful? Yes 1
Dubendorf, Switzerland
Top Contributor
89 reviews 89 reviews
80 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 2, 2012

I spent 1 night in this hotel on a business trip. Compared to other hotels in bern you get decent value for money. The room was spacious and clean, but had no aircondition. I opened the window during the night. Thus I heard some noise from the streets, but it wasn't disturbing. I arrived late in the evening, but that... More 

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