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Hotel Astoria

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Zieglerstrasse 66, Bern 3007, Switzerland
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1 room 1 guest
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55 Reviews from our TripAdvisor Community

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Traveler rating
    8
    28
    15
    2
    2
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3
14
5
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • Portuguese first
  • Spanish first
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  • All months
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    (14)
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    (22)
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    (8)
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    (11)
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Hyderabad, India
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 7, 2015

the hotel is near Eigerplatz , very close to city centre. rooms are very spacious and well maintained. it's a small but lovely hotel. the staff were very friendly and helpful.good food . over all it's an amazing place. I would strongly recommend this place. it's easily accessible from the main station and other parts of the city. enjoy your... More 

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Leeds, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 30, 2015

I was here along with my wife for 3 nights on a leisure trip. The location of the hotel is very good just opposite to the bus stop. The main train station is 5 min bus ride and there are buses every 5 min. The room was very small and was smelly. It was very hot and there was no... More 

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Wiesbaden, Germany
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 20, 2015

The location was neat, which was right in front of a tram/bus stop, and the hotel deal came with Bern City Card that allowed us to use public transportations within the city for unlimited times. The room was lovely and the breakfast was great. The staff was beyond helpful and caring, which I personally appreciate more than anything during this... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 11, 2015

Hotel is good, kinda business hotel, Reception was friendly, rooms are big, breakfast was average, waitress was very pleasing, Although city bern did not offer much to us, we had pleasant stay. Location is good I guess although we dint explore the city much.

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Geneva, Switzerland
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 20, 2015

Apparently this hotel has been bought recently by Accor and it is currently (and slowly) making some changes to become the first Ibis in town. You can find some minor details in the room (mainly bathrooms) showing the Accor take over, such as the multi-propose-all-in-one soap in the shower and the usual shape flooring. Nevertheless, it still have major highlights... More 

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 27, 2015

Obnoxious and foul mouthed reception manager made me instantaneously cancel my reservation and look for a different hotel. Cheap doesn't mean having to accept such behavior! I could write about the rooms and restaurant but decided it wasn't worth the effort!

Was this review helpful? Yes 3
GMibisStyles, Manager at Hotel Astoria, responded to this review

Thank you for taking the time to tell us about your experience at the Astoria Bern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Travelers are raving about these Bern hotels

Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed February 8, 2015 via mobile

Good location, small room and bathroom, but clean, ok for transit, not a holliday hotel, but good for business trips or short stays. Breakfast ok, you will find a good coffee and a very good croissant.

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Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 1, 2015

15 min walk from the station in a quiet party of town. Room as expected. Very quiet at night. Staff were very helpful and English was good. Wifi wasn't so good in the room. Breakfast wasn't great but I'm never a fan of continental. A good place for a short stay when you need somewhere to sleep and that's about... More 

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London, United Kingdom
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 22, 2015

The location was good for me. Mid-way between town centre and my customer. This hotel should not be mixed up with the Ambassador – which I’m guilty of doing, i.e. telling the taxi driver to go to the wrong one! Reception staff were fine & welcoming. Spoke just enough English to help out. It’s been common in Bern for many... More 

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Sverige
Level Contributor
247 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed July 10, 2013 via mobile

15 min walk to central station but you can use the number 3 tram for a 5 min ride if you prefer that option. Good beds and helpful staff. Basic rooms without a/c which means that you open windows and cool down and hear the street noice or the other way around. Small and basic breakfast with no hot item... More 

Was this review helpful? Yes 2
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