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All 30 Bern hotels

Holiday Inn Bern-Westside

4.0 of 5 Hotel   |   Riedbachstrasse 96, Bern 3027, Switzerland
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Holiday Inn Bern-Westside
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87%
Ranked #5 of 30 hotels in Bern
Certificate of Excellence 2013
A recent review
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260 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Davos, Switzerland
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are choosing to go to Westside Waterpark or shopping, the hotel locaiton is great. Else would recommed to stay closer to the city centre. As the night bus (Moonliner) takes a while to reach get to the hotel. The public transport is right outside the hotel. You can use the S-bhan(less than 10 minutes) or the Tram (takes... More

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Tehran
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was there for 2 days , rooms are clean , has good view to nature , there is a big shopping mall under the hottle , and public transfer station is so close , infront of hottle , but i was 20 min in the way untill city center , i think it is a little far for my... More

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Holiday_Inn_Bern, Front Office Manager at Holiday Inn Bern-Westside, responded to this review

Dear Nasim3 thank you very much for taking the time to share how you liked your stay with us. We are happy you had the possibility to enjoy our beautiful mountain view and the advantages of the Westside Shopping Mall. The S-train in front of the hotel takes 6-8 minutes to the main train station, so if you plan to... More

Cointrin, Switzerland
Top Contributor
64 reviews 64 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 10, 2014

I stayed 1 night at the Holiday Inn Bern Westside. First of all, if you put the hotel's address, from their website, in a GPS, it will take you to the wrong side of a place which you cannot cross by car. The check-in agent told me that she heard that before, but they haven't changed it. All together, the... More

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Holiday_Inn_Bern, Front Office Manager at Holiday Inn Bern-Westside, responded to this review

Dear Philie4u I hope you had a safe trip back home. Thank you very much for sharing your experiences with us and taking the time to give us a review. Indeed very rarely it happens that some older GPS systems do not recognize the Westside building yet, I am very sorry for this inconvenience and extra time you spent by... More

Wisconsin
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2014

I travel in the US and Asia quite a bit. I usually stay in IHG properties. Last year, I spent about 130 nights in them. I spent a week in Switzerland. I stayed at other hotels for much of the trip. But I decided to stay here one night while visiting Bern. Frankly, it was nice to get back to... More

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Martin M, Manager at Holiday Inn Bern-Westside, responded to this review

Dear Tim R thank you so much for your honest feedback and your nice comments. We are very grateful that you took the time to share your experience with us. Furthermore we are really happy to see that you and your wife have enjoyed your stay with us and that you were pleased with the hotel facilities, as well as... More

Sao Paulo, SP
2 reviews
4 of 5 stars Reviewed January 19, 2014

Pros: Good garage, good location for drivers, sunny rooms better than some older ones in city center: no allergens detected in the room. Staff swiss quality. Good price. Cons: weak cafeteria and breakfast.

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Bern, Switzerland
Top Contributor
83 reviews 83 reviews
83 hotel reviews
136 helpful votes 136 helpful votes
1 of 5 stars Reviewed December 28, 2013

After checking-in, I had to leave the hotel... For the first time, I used my points to book a room. I am not sure, if it does affect the service-level offered by this hotel, but it may be good to have mentioned it. As I wanted to check-in, there was no status-recognition, but even worse, they checked me in as... More

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Martin M, Manager at Holiday Inn Bern-Westside, responded to this review

Dear philosion Thank you for your feedback. Constructive criticism like yours helps us identify opportunities and make adjustments. Further to my follow up while you were still the in-house, I understand the issue was rectified and you received a good stay with us. Please note that we do not guarantee a specific room at the time of reservation. As mentioned... More

Avon, CT
Top Contributor
107 reviews 107 reviews
65 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 4, 2013

Stayed there in late November for business. Had driven in from elsewhere in Switzerland. The hotel is attached to the Westside mall/entertainment complex and parking is in the VAST underground garage. There is an entrance to that parking in front of the hotel doors, but it was closed the day I arrived. I had leave the hotel area and drive... More

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Martin M, Manager at Holiday Inn Bern-Westside, responded to this review

Dear biztrav123, Thank you for sharing your experience at the Holiday Inn Bern Westside. I am pleased to hear you enjoyed our BernAqua followed by a tasty dinner in our Restaurant. I’m truly sorry to hear you had a few issues with our parking section. This belongs to the Westside Complex and unfortunately we have only limited influence on the... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2013

We stayed at the Holiday Inn Bern-Westside in November. We did like the location of the Hotel as well as the easy access to transport i.e trams and train station. The breakfast was great and the rooms were neat and clean. Our beds were also comfortable. Always a welcome site... Our only hassle was the general 'noise' from house keeping... More

Was this review helpful? Yes 1
Martin M, Manager at Holiday Inn Bern-Westside, responded to this review

Dear WMWatson, Thank you for your August visit to Holiday Inn Bern Westside. I appreciate you taking the time to post a review of your stay with us. I was so pleased to hear that you thoroughly enjoyed your modern and neat room as well as the Food and beverage range we offer for breakfast. Please be assured the noise... More

Zagreb, Croatia
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 4, 2013

Since all hotels in Bern are quite expensive, this was actually quite a good value. It's a modern hotel located in Westside shopping centre. The rooms are good, quite spacious, the only drawback is the glass doors on the bathroom - but this is modern design, so you have to live with it. Breakfast was good offering a wide selection... More

Was this review helpful? Yes 2
Martin M, Manager at Holiday Inn Bern-Westside, responded to this review

Dear onlygod, Thank you for taking the time to post such a wonderful review from your most recent stay with us at Holiday Inn Bern Westside. I was so pleased to read that you thoroughly enjoyed your modern guestroom, and thank you for commending our staff, services and location. I am glad to tell you that in 2014 your entry... More

Penang
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 23, 2013

We stayed in Holiday Inn Bern-Westside in Sep 2013 for 2 nights. This hotel is out of town area but you can easily travel to town as the train station is just directly opposite the hotel (2 mins walks) and there is one big shopping mall beside this hotel. The view from this hotel was superb. The room was large... More

Was this review helpful? Yes 1
Martin M, Manager at Holiday Inn Bern-Westside, responded to this review

Dear alicegoh2000, Thank you for choosing to stay at Holiday Inn Bern Westside and for taking the time to post a review of your recent stay. We are so pleased that you enjoyed your stay with us. I am delighted to read your appraisal of our spacious rooms an free WiFi. I know our housekeeping will be equally pleased to... More

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Additional Information about Holiday Inn Bern-Westside

Also Known As:
Holiday Inn Bern-Westside Hotel
Holiday Inn Bern-Westside Hotel Bern
Holiday Inn Bern
Address: Riedbachstrasse 96, Bern 3027, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bern
#4 Luxury Hotel in Bern
#7 Business Hotel in Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Bern-Westside 4*
Official Description (provided by the hotel):
With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car. ... more   less 
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