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Holiday Inn Bern-Westside

4.0 of 5 Riedbachstrasse 96, Bern 3027, Switzerland
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Certificate of Excellence 2014
Holiday Inn Bern-Westside
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Holiday Inn Bern-Westside
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292 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brütten, Zürich, Switzerland
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

The hotel is located at the Westside Shopping Centre in Bern. It's within very short walking distance to the train station, with trams also operating to and from the city. The rooms were quite small, with little space to move about. The lighting in the rooms lacked, and our window view was blocked by a silly red neon strip across... More 

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15 reviews 15 reviews
14 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

comfortable bed, great room design, fragrant shower amentiies (Naturals brand) , wifi everywhere including inroom, friendly front desk whom assisted us with wifi login, selection of pillow, best bfast spread in my Europe trip, loved their crossiants

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Senior Contributor
25 reviews 25 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I spent one night on 30th June, 2014, in the hotel and carried away wonderful memories of the rooms - yes, we had two adjoining rooms, and the McDonald outlet in the mall connected to the hotel. The rooms were clean and so were the washrooms. The mechanical blinds outside the windows had my son quite amused.... More 

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were there last weekend and had a great experience. We initially opted for that hotel because of Bernaqua, a great aqua park, which is directly connected to the hotel (accessible via the shopping mall directly adjacent to the hotel). The hotel offers you a special deal where you get all inclusive: room, breakfast, Bernaqua (entrance for 3 hours), train... More 

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Randers, Denmark
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 12, 2014

Stayed in Holiday Inn Bern-Westside for one night on a business trip in october 2014. Hotel located in suburban Bern West where there virtually is nothing to do after the nearby shopping center closes. Rooms are clean and standard, the breakfast was better than average and the bar open untill after midnight. The hotel is 15-20 minutes tram ride away... More 

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IHGCare, Guest Relations Manager at Holiday Inn Bern-Westside, responded to this review

Dear soren_65, Thank you for staying at our hotel and taking time to post a review about your experience. I am delighted with your positive comments regarding our room accommodations and breakfast served. We value all your feedback, whether negative or positive, for this will help us target specific concerns and make the appropriate upgrades towards improving our facility. Once... More 

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 6, 2014

Family of 2 adults and 1 child. Kindly upgraded our room to an executive room including a coffee machine, and complimentary drinks in fridge( non alcoholic). Also a free drink each at the bar. Free transport tickets. Tram and train depart outside hotel. so very convenient. Very modern, good view, Very kind and very helpful hotel staff. Did not have... More 

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Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 10, 2014

A 10 min train ride or 30 min tram ride from the city, this modern complex is worth investigating. If you stay at westside you are given a FREE public transport pass. The westside station is at the front door of the hotel. Less distance to walk than if you were staying in town. Tidy rooms. Helpful concierge. Good breakfast.... More 

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 9, 2014

stayed overnight at this modern, quite nice hotel. room is comfortable, bathroom is ok except for the see through bathroom door, breakfast is also quite good. only regret i have is i left my Bose headset in the room and upon checking with them later, they say housekeeping did not find any..the headset is not small and is cased in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Bern-Westside, responded to this review

Dear Rene d, Thank you for writing a review about your recent stay with us. I appreciate your positive feedback regarding the hotel facility, nice breakfast and comfortable rooms. I am sorry to read about the item you may have left at our hotel. I would like to address this with you further but unfortunately, your account settings do not... More 

Edinburgh area
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2014

Found the hotel very comfortable and generally clean (but see below..) The breakfast was fairly expensive. We waited until about 8.30am until the bus parties had departed and by then the breakfast room was nice and quiet. However the staffing in the kitchen was poor-only seemed to be 1 person to do any cooking and so the food available was... More 

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Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

Stayed here for the second time and would stay again! Its located just off the highway, very easy to reach. The Hotel offers 2,5 Hours free entrance to Bernaqua Waterpark and free train Tickets to the city of Bern. We had a smaller Room then at our first stay, but still ok for a overnight stay! Very friendly staff at... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Bern-Westside

Address: Riedbachstrasse 96, Bern 3027, Switzerland
Phone Number:
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Bern-Westside 4*
Number of rooms: 144
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Also Known As:
Holiday Inn Bern-Westside Hotel Bern
Hotel Style:
#5 Romantic Hotel in Bern
#5 Luxury Hotel in Bern
#6 Business Hotel in Bern

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