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Airport Hotel Basel

#12 of 50 Hotels in Basel
Certificate of Excellence
Hotel website
Flughafenstrasse 215, Basel 4050, Switzerland
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1 room 1 guest
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525 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We were booked in here after our flights were cancelled due to a technical problem easyjet had. The staff were initially friendly and gave us coupons for food in the restaurant. We were told that we had 20 euros a head to spend. We assumed that we could then pay more to supplement the meal. Rooms were modern but did... More 

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airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Sir, Thank you for your comment about your stay with us and I am sorry this did not satisfy you. I would like to explain a few background facts happening in case there is a flight cancellation at the Basel Airport. We at the hotel, receive the information about a cancelled flight at the same very moment the passengers... More 

Colleyville, TX
Level Contributor
73 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a 7 am flight and the airport van starts at 4:30 am so this worked out great for us. We had dinner at the hotel restaurant and I've never paid >$25 for a hamburger and fries, but it was good at least. It's not a surprise that Switzerland is expensive even with a better than average exchange rate.... More 

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Wichita Falls, Texas
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel and staff were excellent. Everyone was friendly and helpful. Miriam at the desk was especially great. Rooms great, breakfast quite expensive but had a great selection. The free Mobility pass for the transit system was awesome to travel in Basel.

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Grenoble, France
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to stay overnight after a cancelled connecting flight (congratulations to easyjet for 1st class responsiveness). Everything in the experience went fine: swift and friendly check-in, really comfortable and large room, wifi, airco, everything works just as they should. Light diner is both pleasant and reasonably priced. Next day, there is enough choice available for breakfast as early as... More 

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Christchurch, United Kingdom
Level Contributor
152 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 4 weeks ago

OK so it's not the closest ever hotel to the airport, but it does seem that it's the closest to Basel/Mulhouse. Genuine good welcome, offering orange juice or water. Wake up call offered. Lovely room, with full air con. Water (free) in bottles and cups. Great big comfy bed. Really good shower in the shower room. If we'd known about... More 

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Rio de Janeiro, RJ
Level Contributor
177 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had to spend a night in Basel in July with my daughter and, since we had little time and needed to be at the airport early in the morning, we decided to stay there. It was a welcoming surprise: the room was new, comfortable and had a great view, the staff were friendly and the bistro was eexcellent. They... More 

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Liverpool, United Kingdom
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 23, 2015

Stayed here for one night on our way to Lucerne, and one night on the way back. The hotel is located in an semi industrial area, and the surroundings look unfinished. It is next door to an large ugly casino, a half built building that could be a hotel, and a small garden centre. Breakfast was very expensive so we... More 

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airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, Thank you for taking the time to share your comment. Just let me explain some Points: The construction you saw was a new building of a local resort next-door. As it is so peaceful and quiet here they built that house and even use the area as garden to grow there own plants which they even use partially... More 

Kent
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 22, 2015

Upon arrival to this hotel their seemed to be a big queue for check in. 30 mins later with no apology for the wait we were checked in. The room itself was very sleek and modern. We came down or dinner to be told there was no dinner available that evening as they had a reservation over 100 people which... More 

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airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Naomi thank you very much for sharing your experiences. We regret that you had this kind of feeling and impression about our Hotel. During your stay we were nearly over-runned by guests of Airplanes that were not able to fly or overbooked. That brought us to our service limit. Hopefully you give us the chance to convince you during... More 

1 review
2 of 5 stars Reviewed July 20, 2015

When our flight was cancelled the airline put us up at this hotel. The rooms were nice and the breakfast was good but the night manager was extremely rude. She was consistently hostile to the stranded passengers and didn't even supply tap water with our evening meal. Some of the other staff were acceptable but she certainly was not.

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airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experiene with our reception service. Be assured we will have a deeper look into it and install changes if necessary. It is feedback like this that we learn from and use to improve. On the other hand we are glad that... More 

Bandung, Indonesia
Level Contributor
119 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 19, 2015

Originally I thought this hotel is simply intended for transit hotel. I came with my big family for 4 rooms, and this hotel just fall below my priority list because of its location. At the end, we just love this hotel. Clean, simple, modern, free wifi with good service. Yes, the location is a bit far from the city crowd... More 

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