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Hotel Spalentor Basel

4.0 of 5 Schoenbeinstrasse 1, Basel 4056, Switzerland
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Certificate of Excellence 2014
Hotel Spalentor Basel
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Hotel Spalentor Basel
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464 reviews from our community

Traveler rating
    284
    157
    16
    5
    2
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56
193
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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    (129)
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    (122)
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    (139)
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    (74)
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There are newer reviews for Hotel Spalentor Basel
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Clermont, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 20, 2014

The hotel was wonderful, from first walking on the door to a beautiful room, equipped with everything you might want. Pared on site, which was very much appreciated and received two recommendations for Swiss food. Close one and it was excellent. Nice touch with apples and t shirts in the lobby.

Review collected in partnership with this hotel

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

We thank you very much for your nice review on Tripadvisor. Awesome that you enjoyed your stay with us so much and were satisfied with your room and that you that you have mentioned the apples and the T-Shirt. We wish you a lovely autumn and are looking forward to your next visit More

Tampa
Top Contributor
141 reviews 141 reviews
17 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed September 19, 2014

After completing a Rhine River cruise, I had the opportunity to stay at the Hotel Spalentor. And, how nice it was. First of all, this is neighborhood hotel which is smaller but offers so much in terms of its service and amenities. The room was spacious, squeaky clean, comfortable, and quiet. This is the first hotel that I have ever... More

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

We would like to say a big thank you to you for your detailed and positive review on Trip Advisor. It makes us very happy to know that we were able to meet your needs and expectations in all respects fair. This is a big honor for us. We are very pleased that our employees were able to enhance your... More

1 review
5 of 5 stars Reviewed September 19, 2014 via mobile

Hotel was a very nice surprise with a distance of 15 minute walk to Old Town. Our room was very clean and comfortable. Breakfast offered several choices in the buffet. Receptionists were very helpful and knowledgeable.

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

We hope you had a pleasant journey back home and we for taking the time to write an review on Tripadvisor. We are happy that you were satisfied with the cleanliness of the rooms and the central location of our Hotel Spalentor. Thank you so much for your very posivitve comments about our staff members - we will forward your... More

Adelaide
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 19, 2014

My friend and I stayed last night at this place. I cannot fault it. The welcome by the Reception Team was simply the best I have experienced. They went out of their way to assist us with our many questions. The room was spotless, beds were the most comfortable and worth the visit alone! It is central, near to trams,... More

Was this review helpful? Yes 1
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Awesome! We are very pleased that you have spent a nice time with us and we want to thank you very much for your posivitv review on Tripadvisor. Thank you for your words of praise about the beds in the room and our location. It is great to read that you have been satisfied with the service from our staff... More

Amsterdam, The Netherlands
Top Contributor
178 reviews 178 reviews
99 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed September 17, 2014

When you enter the Hotel you might not think much of the outside but the Hotel is excellent. Well educated staff greet you with orange juice and friendly welcome. The rooms could easily match a 5 star Hotel with nice and comfy beds, spacious room and work desk. Wifi is free in the building. Just don't like the guest amenities... More

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, we thank you very much for your nice review on tripadvisor. Awesome that you enjoyed your stay with us so much and were satisfied with our staff, your room, the mobility ticket as well as our garden. We wish you a lovely autumn and are looking forward to welcoming you again. More

Richmond Hill, ON
Top Contributor
60 reviews 60 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 16, 2014

Liked: Friendly and helpful staff, great location next to old town and Spalentor (famous city gates), good quality and free WiFi, hearty breakfast, room condition, shower quality Disliked: Our room was facing the street with streetcar passing by every 15-30 minutes even at night. The noise from streetcar couldn't be muffled even with quality earplugs that we always take with... More

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, we thank you very much for your stay and your review on tripadvisor. Awesome that you were satisfied with our staff, the location, free WiFi, our breakfast as well as your room. We thank you very much for your note regarding the traffic. We are looking forward to welcoming you again and will reserve a quiet room for... More

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed September 15, 2014

This is an excellent hotel. The staff could not be more friendly and helpful, and they all speak excellent English. The room was large, comfortable and overlooked the Spalentor, a grand view from our corner window. Bathroom was clean and well-equipped, with a good-pressure shower over the bath. Breakfasts were five-star. Tram #3 and buses #30 and #33 from outside... More

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, we are very happy about your recommendation and the nice review on tripadvisor. Great that you enjoyed our service and your stay with us so much. This is a joy for the team and a big incentive. We wish you a lovely and sunny autumn and are looking forward to welcoming you again. More

Tierra Verde, Florida, United States
1 review
5 of 5 stars Reviewed September 13, 2014

We were very impressed with this property. The staff was extremely helpful and accommodating. The room was clean and larger than we expected. The location is great for walking into the old city. The extra touches with fresh fruit, water, free t-shirts and the free mobility pass were so nice. We also enjoyed the fresh breakfast buffet each morning and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, we thank you very much for your nice review on Tripadvisor. Awesome that you were satisfied with our staff, your room and the location. We are happy that you enjoyed the extra touches as well as our breakfast. Thank you very much for your recommendation of our hotel to other travellers. We wish you all the best and... More

glasgow
2 reviews
5 of 5 stars Reviewed September 13, 2014

We were very impressed with this hotel. The staff were lovely and very helpful. The location is ideal and the room was clean and extremely comfortable. As i am asthmatic they even went to the bother of ensuring we were given hypoallergenic bedding. I would definitely recommend the spalentor to anyone planning a trip to basel. It was quite expensive,... More

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, we hope you had a pleasant journey back home and thank you very much for your review on Tripadvisor and your recommendation of our Hotel Spalentor. We are happy that you were satisfied with your room, our staff as well as the location. We wish you a lovely autumn and are looking forward to welcoming you again. More

1 review
5 of 5 stars Reviewed September 8, 2014 via mobile

Very good hotel! Helpful stuff. Enjoy ur stay!! You will find mostly everything in ur room. Location is also very good. It is situated near old town so it will take you 5 minutes walk to get to the old heart of the city. They provide you with all information, internet. And even fresh fruits, water and free tshirts on... More

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, thank you very much for your stay with us and your time to write a review on tripadvisor. We are happy that you were satisfied with our hotel, the staff, your room as well as the location. We wish you all the best and hope to welcoming you again in Basle. More

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Additional Information about Hotel Spalentor Basel

Address: Schoenbeinstrasse 1, Basel 4056, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Spalentor Basel 4*
Number of rooms: 40
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Also Known As:
Spalentor Hotel Basel

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