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All 47 Basel hotels

Hotel Spalentor Basel

4.0 of 5 Hotel   |   Schoenbeinstrasse 1, Basel 4056, Switzerland
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Hotel Spalentor Basel
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95%
Ranked #2 of 47 hotels in Basel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Eric V Cebu Island, Philippines
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348 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Cebu Island, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

location was very nice just right in front of Spalentor Gates the most famous site in Basel. Checking in was quick and very accommodating considering we arrive very early around 10am! Service was superb and the staff was so attentive to the needs of the guests. Rooms was very clean and well appointed. Pillows was down feather and comfy. Abit... More

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Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, we thank you very much for your nice review on tripadvisor and are really happy that you enjoyed your stay with us so much. We wish you all the best and are looking forward to welcoming you again. More

Cluj-Napoca, Romania
2 reviews
4 of 5 stars Reviewed 1 week ago

We had a great stay there. The staff was very polite and helpful - especially from the reception, from where I got some guidelines for sightseeing and good restaurants in the area. The rooms were tidy and spacious, but we had some issues regarding the internet - from the business point of view it's a bit challenging. The breakfast included... More

Review collected in partnership with this hotel

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Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, we are very happy about your recommendation and the nice review. We are happy that you enjoyed your stay with us and apologize for the inconvenience regarding the Wifi. We called our IT expert immediately and everything is working now. We wish you a lovely summer and are looking forward to welcoming you again. More

Hong Kong
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Room is big and comfortable. Location is convenient but far enough way from noises and crowd. Staff was very helpful and spoke excellent English. We found the bed to be slightly on the soft side but it's a matter of personal preference. It's shower over bath so while we did not have any issue, older people will wish to ask... More

Review collected in partnership with this hotel

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Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, thank you very much for your stay and your time to write a review on tripadvisor. We are happy that you were satisfied with the location of the hotel, your room and our staff. We are pleased to inform you that we offer bathrooms with shower, too. Enjoy the summer and we hope to welcoming you again. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lovely decorated, clean and spacious room. Really enjoyed the lovely outdoor garden. The staff were very pleasant, polite and very informative. Would recommend this hotel in a heart beat!!! This hotel is situated across the street from the Gateway to Old town, which has lots of sightseeing, restaurants and shopping. Would recommend this hotel in a heart beat!!! Thank you... More

Review collected in partnership with this hotel

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Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, thank you very much for your stay and your great review on tripadvisor. We are happy that you were satisfied with your room, our lovely garden as well as our staff. Take care, enjoy the summer and we hope to welcoming you again. More

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our stay here. The room was spacious & the staff was exceptional. We had difficulty with the wifi & the staff immediately tried to alleviate the problem. Our breakfast was included in the price & was good. We received free t-shirts which was a nice touch along with apples & juice that were available in the lobby.

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, we are very happy about your recommendation and the nice review on tripadvisor. Great that you enjoyed our service and your stay with us. This is a joy for the team and a big incentive. We wish you all the best and are looking forward to welcoming you again. More

Downingtown, Pennsylvania
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a fantastic hotel in a very nice location in Basel. The rooms were very large and extremely comfortable. The staff was very nice and spoke excellent English. It was a real bonus that a transportation pass was included with the room. There is a lovely outdoor garden. Only downside is the lack of parking. We were a 5... More

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Julia B, Manager at Hotel Spalentor Basel, responded to this review

Thank you so much for your positive review score. We are very pleased that you were able to spend a pleasant stay in our house and with our service and the friendliness of the team were satisfied. We wish you a good time and look forward to welcome you again with us and enjoy. Julia Breisacher Management More

St. Louis
Top Contributor
78 reviews 78 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just spent two nights at the Spalentor and hated to leave. The location (just a two minute walk from Old Town and the tram stop) was perfect for us. Check in was easy and pleasant (we had asked for an early check-in and were in our room by 10:30. This allowed us to explore Basel and make the most... More

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

We would like to thank you so much for your detailed and positive review on Trip Advisor. It makes us very happy to know that we were able to meet your requirements and expectations in all matters. We are very pleased that the cordiality and helpfulness of our staff were able to enhance your stay with us. Thank you so... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed two nights in Hotel Spalentor.. The location right by the city gate was great, just a couple of minutes walk from the old town and the river.. The hotel was clean and very comfortable, with a good welcome and plenty of information about Basel. The room was spacious, although we didn't spend much time in it. It was... More

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Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, we thank you very much for your stay with us and your time to write a review on tripadvisor. Thanks a lot for your feedback. We are happy that you enjoyed your stay with us, wish you a lovely summer and are looking forward to welcoming you again. More

Corsham, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Everything.Top Class! This is a must for anyone visiting Basel on Holiday. Great Location just by the Spalentor Gate into the Old Town but in a quiet location away from the noise and bussle down town. Easy walk down to town or Tram stop across the road (every 10 mins). 5 mins into the Centre.and free travel with card from... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, first of all, we say a warm "thank you" that you have taken the time to share your impressions of the Hotel Spalentor here on tripadvisor. Clear and brief you have describen all the important details for an unforgettable stay and we are pleased that you have enjoyed your stay with us so much. We wish you a... More

Fribourg, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

For me the Spalentor is the best hotel in Basel. Very well located with a very friendly staff. The rooms are clean and spacious. The breakfast is richa nd one can have the choice. A good surprise I had was to discover the botanic garden just a cross the street. It is my 3rd time there but will go again... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, awesome that you've liked it so much staying in our hotel. Thank you very much for publishing your satisfaction on tripadvisor. We wish you all the best and a lovely summer and are looking forward to your next stay with us. More

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Additional Information about Hotel Spalentor Basel

Address: Schoenbeinstrasse 1, Basel 4056, Switzerland
Phone Number:
Location: Switzerland > Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Spalentor Basel 4*
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Also Known As:
Spalentor Hotel Basel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Basel #4 Family Hotel in Basel #4 Best Value Hotel in Basel #4 Business Hotel in Basel #4 Romantic Hotel in Basel
Hotel Class
Official Description (provided by the hotel)
Hotel Spalentor Basel is a centrally located hotel in Basel Old Town. Renovated in 2012, this friendly city hotel offers extremely spacious, comfortable rooms, with free Wi-Fi, and a generous breakfast buffet. Welcome drinks, fresh fruit, mobility ticket and bicycle hire are all included in the price. The four-star Hotel Spalentor Basel in the centre of Basel is waiting to welcome you with its warm hospitality and impeccable service. You will stay in stylish, modern rooms with a large desk, comfortable rocking chair or sofa, flat-screen TV, DVD player, Smartphone docking station, mini bar and coffee machine.Throughout the day and during the evening, you can relax in the garden or hotel bar. You also have free access to the fitness centre and games room with billiards, darts and table football. A mobility ticket is included in the room rate for the use of buses and trams throughout Basel during your stay. You therefore have quick and easy access to Basel-Mulhouse (BSL) airport, the SBB and Badischer train stations, as well as the exhibition and conference centre. ... more   less 
Number of rooms
40

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