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RAMADA PLAZA Basel Hotel and Conference Center

#21 of 49 Hotels in Basel
Certificate of Excellence
Messeplatz 12, Basel CH4058, Switzerland
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RAMADA PLAZA Basel Hotel and Conference Center
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Ranked #21 of 49 Hotels in Basel
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Tradersmith Brownsburg, Indiana
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437 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brownsburg, Indiana
Top Contributor
63 reviews 63 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Inn is a sleek modern hotel with the usual amenities. Close to the tram line and the hotel supplies free tram passes... Making getting around soooo easy... Since the tram runs right by the place. The rooms .. Updated clean efficient modern with good beds. The Internet .. Easy sign on and fast enough. The lobby .. Very large... More 

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ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear guest. Thank you for taking the time to write a comment on your stay here at the Ramada Plaza Basel. It is always nice to read the positive guest comments, and I then know that we are moving us in the right service direction. As you stated the Location of the hotel is very central and two tramlines takes... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just got back from a work conference in Basel Switzerland. We were put up in the Ramada Plaza. Upon arrival we were welcomed by pleasant staff and check in straight away, my room was on the 10th floor. The first impression of the hotel was nice but not perfect but that's okay as it was a business trip.... More 

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ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Guest. Thank you very much for taking the time to write us your feedback regarding your stay here in Basel. I was very happy to hear that you were satisfied with our service and especially the view in the Skylouge on the 30th floor. The Price of washing and ironing shirt is CHF 12,- and I am very sorry... More 

belgium
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 17, 2015

Broken wall lamp, broken faucet in bathroom, leaking coffee cups, roomsafe didn't wor, no coffee in the room. And the repairs I asked for where not executed during my 4day stay. The sauna should open at 0800h on saturday, but was still closed & cold at 0820. And by the time it was heated up, it was 0900u and I... More 

Was this review helpful? Yes 2
ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear guest Thank you very much for taking the time to write a Review. I was very sad to hear that you did not enjoy your stay here with us and you can be asure that I will do my utmost to try and find out why these things happend during your stay. I always think that everyone deserves a... More 

San Carlos, California
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 5, 2015

Rooms are on the small side, but comfortable. Exterior wall is all windows (remember to close your curtains when changing at night!) but adequate curtains plus shutters to block out light. Not able to hear any other guests even though I know others are next door which is a big plus for me. Wifi works well, room is clean, breakfast... More 

Was this review helpful? Yes 1
ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear guest Thank you very much for taking the time to write a comment on Tripadvisor. It is always nice to hear that the guests enjoy their stay here in Basel at the Ramada Plaza Basel. The view is amazing and perfectly situated for People attending the Messe. I hope to welcome you back again sometime and until then I... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2015

Food is very good. The rooms are nice especially if you have floor 11 and a corner room the view is amazing especially in the morning when the sun is rising and you haven't closed the curtain. If you want to go to the bar rouge club which is in the same building this is the perfect location to stay... More 

Was this review helpful? Yes 1
ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear guest. Thank you very much for taking the time to write a review here on Tripadvisor. I am very happy to hear that you enjoyed your stay The view is great especially in the morning, and I am very glad to read that you had a nice stay here in Basel. I hope that we might welcome you back... More 

Bern, Switzerland
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 28, 2015

we stayed in this hotel for the Basler Fashnacht Carnival weekend in February 2015. tram number 2 and 6 stop just in front of the entrance if you're coming from the city center. very convinient location, about 10 minutes walk to Rathaus where we watch the morgenstraich parade at 4 in the morning, it was quite an experience. Rooms are... More 

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ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Guest Thank you very much for taking the time to write this review, and I am very happy to hear that you enjoyed your stay here at the Ramada Plaza Basel. I was very happy to hear that you liked the breakfast here in the hotel and I agree with you that the Basler Fassnacht always is worth a... More 

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 28, 2015

I had an excellent room at this hotel. Staff were very friendly. Prices in Skylounge were very reasonable with a great view and atmosphere. I did miss having team and coffee facilities in the room. Brilliant location for carnival!

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ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear guest. Thank you for taking the time to write us on Tripadvisor and I was delighted to pass the compliments on to the staff. The Fassnacht is very Special and important for Basel and I am very happy to hear that you enjoyed it during that Special time. I hope that we might have the opportunity to host you... More 

Manchester
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 20, 2015

Near to client offices so a convenient location. The rooms are small but clean and comfortable. The reception staff are helpful and the breakfast was pretty good. Wifi is free and works well. A comfortable business hotel

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ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear guest thank you very much for your feedback and we were happy to hear that you enjoyed your stay aswell as the breakfast. I will pass the compliments on to the housekeeping department and it is always nice to hear that our guestst notice these things. Next time you will be in Basel I hope to accommodate you again... More 

Oslo, Norway
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

The room was very clean, staff very friendly and helpful, wifi was free and worked. The breakfast was in my opinion too pricy and the gym room must have been the smallest one I have seen at a hotel, but all in all very satisfied :)

Was this review helpful? Yes
ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear guest thank you very much for the nice feedback which we read and ofcourse passed on to the staff. It is always nice to hear from our guests that they enjoy the Location of the hotel aswell as the service which we provide. During your next visit here I hope that you might come back here to sty at... More 

Elburn, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 12, 2015

This was my first visit to Basel. I was attending a trade show at the Messe Basel. This is the closest hotel that that exhibition center. The walk was less than five minutes to the exhibition center. The rooms were good size and contained the amenities you expect from a Ramada.The wifi connection was strong and fast. Room service was... More 

Was this review helpful? Yes
ThomasTaanum, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear guest. Thank you very much for your Feedback, and I am very happy to hear that you enjoyed ypur stay here in Basel. Regarding the issue with the Adapter i agree with you and will talk to the staff about this issue. Again I thank you for staying with us and remain until your next visit. Kind regards Thomas... More 

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