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All 47 Basel hotels

RAMADA PLAZA Basel Hotel and Conference Center

4.0 of 5 Hotel   |   Messeplatz 12, Basel CH4058, Switzerland
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Ranked #18 of 47 hotels in Basel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
75Emmanuelle Paris, France
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343 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Paris, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

We stayed 2 nights at this hotel, because we wanted to stay close to Art Basel: the hotel is located 10 steps away from the Art Basel front entrance. The rooms were, as always, spacious and clean. The service was impeccable. I forgot my sunglasses in my room after check-out and they were returned to me after 10 minutes. Great... More

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Newport Beach, California
Top Contributor
84 reviews 84 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Showers have a dispenser of soap/shampoo/bodywash - one liquid - sorry, if you don't have conditioner and shampoo and bar soap, you aren't a 4 star hotel. No coffee/tea in the room. Rooms are very small. Sky lounge is surprisingly small. Fitness center is very small and inadequate, with an odd, off-brand of equipment that doesn't even have a way... More

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Guest! Thank you for taking the time to post a review of your stay with us. We welcome all feedback as an opportunity to learn and improve our training and service standards. We were disappointed to learn that on this occasion we failed to meet your expectations. We would be most grateful if you would give us a second... More

Boston
Top Contributor
84 reviews 84 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Ramada Conference Center in Basel is a great place to stay in Basel. It is outside of Old Town but an easy 15 minute walk or a 5 minute tram ride. The hotel has trams that pass right in front of it. They give you passes for the length of your stay to ride the trams. They truly are... More

Was this review helpful? Yes 1
PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Tallie! Thank you for your effort writing on tripadvisor. It is very important to me to get your opinion, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately. I was pleased to read that overall you enjoyed your stay. Looking forward... More

Belfast, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 of 5 stars Reviewed July 27, 2014

Considering that this is the Ramada and I have stayed in many in Europe, this was very disappointing. Sole-less reception / bar come railway station waiting area, or so it felt like it that, does not know what it is, very, very small sky lounge. Unless you book a suite, your room will NOT have coffee/tea making facility...even Travel lodge... More

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Guest & "Reviewer" Thank you for taking the time to write a detailed comment regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. We do understand that your expectations... More

Anytown, USA
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
250 helpful votes 250 helpful votes
4 of 5 stars Reviewed July 22, 2014

Located at the heart of Basel, the Ramada Plaza is a good hotel with nice rooms. Good restaurants and shopping at a walkable distance and tram station just outside the entrance make for a great location. On a recent stay, I was upgraded to a suite on 13th floor with an excellent view of the city and I was suitably... More

Was this review helpful? Yes 6
PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear guest, Thank you for taking the time to write a review regarding your stay here in Basel. It is always nice to read positive guest comments, and to get some guest feedback about the room ameneties. The view is great from the rooms, and I am happy that you also enjoyed that from the 13th floor. I hope that... More

Annemasse, France
Top Contributor
102 reviews 102 reviews
37 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 11, 2014

Was staying in couple. Great situation for a conference or a fair for sure as it is situated nex to the centre. Out of the season of events, prices are great, get into the agenda of fairs and rest, multiply the cost by 20 to 30 %. It is also 10 min walk to the city centre or you can... More

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Guests Thank you once again for having chosen our hotel and thank you for taking the time to review you stay. I was pleased to read that overall you enjoyed your stay and will pass your comments to my team. Looking forward to welcoming you again at our hotel, I remain With kind regards, RAMADA PLAZA Basel Petra Emmel... More

belgium
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 10, 2014

Well positioned modern design hotel. 15 min walk to downtown. Good value for money when there are no Fairs in the convention center. Free public transport, tramstop at the door. Car park is opposite the street, 1 minute walk. free wifi. great views from topfloor cocktail bar;

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Guest, Let us thank you for taking your time to write a review on the Ramada Plaza Basel As hoteliers, we strongly believe in the importance of guest feedback and are pleased to learn that you enjoyed your time with us. We are looking forward to welcoming you back in the near future. Kind Regards Petra Emmel & Thomas... More

Gourock, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 9, 2014

I stayed here for five weeks whilst working in Basel. Rooms are modern, small and quite basic. Staff were very friendly and helpful. The location is good - a short walk into the centre of Basel and there is a tram stop right outside. No windows open in the hotel, which means there is a real lack of fresh air... More

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Mark Thank you very much for your overall positive review of your stay. It is nice to hear, that you overall appreciate our staff and breakfast! On the other hand I am sorry to read about the aircondition. Normally there should be enough fresh air in the room, however we will check up on this matter. It would be... More

Frankfurt
Top Contributor
57 reviews 57 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 1, 2014

I only stayed here for one night but it will almost certainly be my last night. There is nothing inherently wrong with the hotel but it fails to inspire any emotion at all. On checking in the staff were quite friendly and effcient and there is a nice welcome bottle of water and chocolate bar. Free wireless internet. The lobby... More

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PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Guest, Thank you very much for your feedback. I am sorry to hear that you were not completely satisfied during your stay here at the Ramada Plaza Hotel in Basel. You can be sure that I have spoken to my reception manager about the experience which you had at the reception. I hope that you might consider to return... More

Parkland, Florida
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed June 5, 2014

You walk into what you think is a lobby and you're greeted by a cafeteria (most of the time closed and empty). Straight ahead is the reception desk. Not very helpful people here. The restaurant for dinner is surely the emptiest restaurant I've ever seen. Got scared to eat there but I have to admit the breakfast buffet was included... More

Was this review helpful? Yes 1
PEmmel, Manager at RAMADA PLAZA Basel Hotel and Conference Center, responded to this review

Dear Rhonda, Thank you very much for taking the time to write a comment. I am very sorry to hear that you were not satisfied with your stay at the Ramada Plaza Basel Hotel. We have spoken to the Front Office Manager and she will train her staff better, so that they can improve the serviec at the reception. We... More

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Additional Information about RAMADA PLAZA Basel Hotel and Conference Center

Address: Messeplatz 12, Basel CH4058, Switzerland
Location: Switzerland > Canton of Basel > Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — RAMADA PLAZA Basel Hotel and Conference Center 4*
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Also Known As:
Ramada Plaza Basel Hotel Basel
Ramada Basel
Basel Ramada

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#10 Luxury Hotel in Basel #16 Romantic Hotel in Basel #17 Business Hotel in Basel
Hotel Class
Official Description (provided by the hotel)
The RAMADA PLAZA Basel Hotel & Conference Center,the highest habitable building in Basel, is located directly nextto the fair & exhibition site. Situated in the center of the city,close to Basel's Old Town and just 300 metres from BadischerBahnhof (train station on the German boarder), the hotelis an ideal starting point for sightseeing and excursions. The224 modern rooms in the categories comfort, deluxe, executiveand suite all have free Wi-Fi Internet, a desk, mini fridge,safe with a charger plug socket, cable TV, telephone, hairdryerand bathrooms with sophisticated lighting. ... more   less 
Number of rooms
224

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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