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Swiss Q Metropol Hotel

4.0 of 5 Elisabethenanlage 5, Basel 4002, Switzerland
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Certificate of Excellence 2014
Swiss Q Metropol Hotel
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Swiss Q Metropol Hotel
Swiss Q Metropol Hotel
Swiss Q Metropol Hotel
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120 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Latina, Italy
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Business trip in Basel ...Very easy to access from airport directly to main rail station,then just around the corner close to Starbucks . Rooms small but very clean ,breakfast on top floor overlooking Basel a very good morning start ! At arrival you get a free ticket for Basel trams,bus so you can either walk or take public transportation for... More 

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Houston, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was an excellent hotel for our brief stay in Basel. The staff was very friendly and helpful from the moment we arrived...helped with bags, explained mobility pass, ordered a cab for the next day even though we only mentioned it in passing. Piece of cake to get to from airport...take the #50 bus to train station(Swiss SBB) then walk... More 

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Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 9, 2014 via mobile

1. Very helpful, sweet, friendly and warm hotel staff. Because you have to walk up the hotel, 2 of them came out to help carry our luggage. Welcoming smiles are a treat after a tiring journey. 2. I live the simple welcome free treats in the lobby like apples and cookies! 3) room amenities like hot water pot and coffee... More 

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Australia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 25, 2014

If visiting Basel and getting a good night’s sleep is important to you, then you should check into the Metropol Hotel. Why? Because I have never slept in a more comfortable bed than when I stayed here. I slept so well I didn’t want to get up, which is unusual for me. They tell me they have their beds specially... More 

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guests, Let us thank you first for your stay with us and for that lovely comment which we really enjoyed ! Of course, it was a pleasure for us to read it and you wrote already everything so that the only things to say is: we would really appreciate to welcome you again and we wish you all the... More 

Milton Keynes, United Kingdom
Top Contributor
213 reviews 213 reviews
73 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed September 12, 2014

The hotel is great for the station 70M just a small flight of stairs to lift and your room. I arrived late they had everything ready for me , gave me a free upgrade . the hotel cost included a transport card for Basel . I lost a book during the stay and emailed from the train , within 1... More 

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guest, we thank you for your stay at our hotel and for your compliments about which we were of course very happy. It is really nice to know that you had an agreeable stay and we hope that you found the lost book in the meantime. Until to a next stay, we wish you all the best. Yours Hotel... More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2014

My friend and I stayed here end of Aug 14 for 2 nights before a cruise and were extremely satisfied with location, the staff and the stay. The room was small, clean and well appointed. Lovely bedding and good bath linens replaced daily. Unfortunately the fridge was warm, but the staff got ice for us from a nearby hotel. The... More 

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guests, First of all, thank you so much that you have chosen our Hotel before the river cruise. We are really happy to understand that you have been satisfied with everything and with big pleasure we gave your compliments to our staff ! We wish you all the best and send you sunny greetings from Switzerland. Yours Hotel Metropol... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 1, 2014

My visit to Basel Switzerland was for 3 weeks! The hotel location is very central to everything! The staff couldn't do enough for us whilst there! Hotel itself was always clean and well presented! Will definitely visit again and stay there!

Was this review helpful? Yes
Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guest, Thank you so much for your great comment which made us very happy and is a reward for our work, especially for our staff in all departments ! What else can we answer than - it would be a pleasure to welcome you again for a next visit in Basel. Until then we wish you all the best.... More 

Florence, South Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 13, 2014

Hotel is located right next to SBB (Train Station). It is also next to the Tram stop therefore getting around Basel from this hotel is very easy. The bus to & from the airport stops right outside SBB main entrance which is like a two minute walk from this hotel. I really liked the hotel because the room was very... More 

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Sue, Thank you for staying with us and as well for your time to rate it and sharing your impressions. We are pleased to understand that you had all in all an agreeable stay and your compliments for the cleanliness, the comfort and size of the rooms were of big pleasure for us. We really apologise that our bell,... More 

Beltsville, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014

As others have reported, the hotel is in an excellent location, just a block from the main train station and steps from the tram station. We had booked an economy room with twin beds and were upgraded to a room with a double and a twin bed and facing the park across the street. Even though we were in a... More 

Was this review helpful? Yes 2
Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guests, First of all, we hope you have enjoyed a wonderful river cruise, despite of the difficulties at the beginning. We like to thank you as well for having chosen our hotel for your Basel stay. We really appreciate that you enjoyed it in every way. We have forwarded your compliments to all our staff. It would be a... More 

Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed August 2, 2014

Myself and my dad stayed here for two nights, mid July, this year after trying to find a reasonable and convenient place to stay for our short stay in Switzerland in order to visit Lucerne for a football match. As anyone looking at practically anything in beautiful Switzerland knows, you can expect to pay a tidy sum for whatever you... More 

Was this review helpful? Yes 1
Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear John E., Wow....this is probably one of the most detailled comments we ever received and honestly, we do not know exactly where to start with such big compliments ! The motivation of our team to fulfill the wishes and expectations of our guests every day is of course based as well on such positive comments like yours . .... More 

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Additional Information about Swiss Q Metropol Hotel

Address: Elisabethenanlage 5, Basel 4002, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swiss Q Metropol Hotel 4*
Number of rooms: 46
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Also Known As:
Swiss q Metropol Basel
Hotel Style:
#9 Luxury Hotel in Basel
#14 Business Hotel in Basel
#20 Romantic Hotel in Basel

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