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All 47 Basel hotels

Swiss Q Metropol Hotel

4.0 of 5 Hotel   |   Elisabethenanlage 5, Basel 4002, Switzerland (St. Alban)
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Swiss Q Metropol Hotel
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88%
Ranked #16 of 47 hotels in Basel
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Sue A Florence, South Carolina
  • Reviews (111)
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111 people have reviewed this hotel

Traveler rating
    38
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    10
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3
21
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63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Florence, South Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is located right next to SBB (Train Station). It is also next to the Tram stop therefore getting around Basel from this hotel is very easy. The bus to & from the airport stops right outside SBB main entrance which is like a two minute walk from this hotel. I really liked the hotel because the room was very... More

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Beltsville, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As others have reported, the hotel is in an excellent location, just a block from the main train station and steps from the tram station. We had booked an economy room with twin beds and were upgraded to a room with a double and a twin bed and facing the park across the street. Even though we were in a... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guests, First of all, we hope you have enjoyed a wonderful river cruise, despite of the difficulties at the beginning. We like to thank you as well for having chosen our hotel for your Basel stay. We really appreciate that you enjoyed it in every way. We have forwarded your compliments to all our staff. It would be a... More

Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Myself and my dad stayed here for two nights, mid July, this year after trying to find a reasonable and convenient place to stay for our short stay in Switzerland in order to visit Lucerne for a football match. As anyone looking at practically anything in beautiful Switzerland knows, you can expect to pay a tidy sum for whatever you... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear John E., Wow....this is probably one of the most detailled comments we ever received and honestly, we do not know exactly where to start with such big compliments ! The motivation of our team to fulfill the wishes and expectations of our guests every day is of course based as well on such positive comments like yours . .... More

Washington DC
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Metropol provides great service in a convenient location (train station, public transport, zoo, park, bakeries restaurants and fast food), With the included city transport pass and many tram and bus lines one can ride everywhere or just on return after a great walk. We were provided a room of greater size than booked. Lovely bathroom as well. One caveat... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guests, Thank you very much for your great comment and for your time to rate your stay. It was a pleasure to read it and we have forwarded your compliments to every single member of our staff ! Due to the architecture of the building, we have to live with the stairs leading to the reception. Therefore, we allow... More

Napoli, Italia
Senior Contributor
21 reviews 21 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location, very very close (just few steps) to the Basel's main station (SBB Hauptbanhof) and a tram station where something like a dozen lines pass. Pleasant view on a green park ahead. The staff has been very kind and gentle. Our accomodation, at the fifth floor, was absolutely comfortable and even large for a couple. Quiet and still at... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Giuseppe, How nice to know that you enjoyed your stay at our htoel - a recreative and quiet sleep for our guests is of importance for us ! We thank you very much for sharing your impressions and hope to welcome you again for another occassion. Yours sincerely Isabelle Tanachian General Manager More

Westport, Ireland
Top Contributor
167 reviews 167 reviews
103 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location close to SBB station and Hertz car drop off area. Right next to main tram hub. Friendly and efficient service with comfortable rooms. A mix up at check in (I had booked my colleague and I into 2 single rooms through otel.com - the hotel had incorrectly interpreted this as a booking for room ... on a night... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guest, Please apologise for the mix up with your reservation at check-in and thank you very much for your compliments regarding the solution for you and your colleague. We are glad to understand that you have enjoyed your stay and have forwarded your "high recommendation" to our team ! We attach great importance to the satisfaction of our guests... More

Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed July 17, 2014

wonderful staff, great rooms (nice amenities), breakfast perfect. We really enjoyed two great nights and days in Metropol. We look forward returning to it and feel great about having "our home" in Basel with Metropol

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Stefan A., Thank you very much for your stay and your time to rate it. So nice to understand that you found your home in Basel in our Hotel and with pleasure we have forwarded your big compliments to our staff. We are looking forward to welcome you again and stay of course at your disposal for any further... More

Berlin, Germany
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 28, 2014

I couldn't believe how genuinely friendly and helpful the desk staff was upon arrival, and after meeting who I think was the hotel manager, I understood. He, too, was so very kind and thoughtful. The bed was one of the most comfortable I've ever slept in. The breakfast wasn't lavish, but of such good quality and selection - I was... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Guest, Thank you very much for sharing your impressions and of course for your stay in our hotel. It is a big pleasure to understand that you felt that good during your stay and it goes without saying that we have forwarded your compliments to all our staff ! We are looking forward to welcome you again and wish... More

Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed June 19, 2014

This is one of the cleanest hotels we've stayed at and it very very quiet for sleeping. Breakfast was fulfilling for us since we're not big breakfast eaters. Beds were good. We found it difficult to regulate the room temperature, but it was adequate. location of the hotel was good since it's only a couple of blocks from the bus... More

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Jupiter, Florida
Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 11, 2014

Staff was very friendly and helpful. Good location right by train station and tram stops to go anywhere you need to go but also not too far to walk to old town. Rooms were small but adequate and very clean. Parking ended up being better than expected. We reserved onsite parking in advance at 18CHF per day but when we... More

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Additional Information about Swiss Q Metropol Hotel

Address: Elisabethenanlage 5, Basel 4002, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel > St. Alban
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swiss Q Metropol Hotel 4*
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Also Known As:
Swiss q Metropol Basel

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Amenities

Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style
#3 Best Value Hotel in Basel #9 Luxury Hotel in Basel #11 Business Hotel in Basel #18 Romantic Hotel in Basel
Hotel Class
Official Description (provided by the hotel)
Enjoy the charming and personal atmosphere in ourmodern, centrally-located Boutique-Hotel - only a few steps away from the main railway station (SBB) and airport-shuttle. Shopping centre, exhibition square and cultural attractions are only a few steps away - free Free ticket for tram and bus for hotel guests ! All rooms are soundproofed and state-of-the-art (highspeed WiFi, sat-TV, kettle to make tea and coffee). Petit Salon with business corner. Magnificient view across Basel in the breakfast room at the 8th floor - the perfect start to the day ! ... more   less 
Number of rooms
46

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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