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All 46 Basel hotels

Swiss Q Metropol Hotel

4.0 of 5 Hotel   |   Elisabethenanlage 5, Basel 4002, Switzerland (St. Alban)
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Free breakfast with your stay
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Swiss Q Metropol Hotel
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88%
Ranked #14 of 46 hotels in Basel
Certificate of Excellence 2013
A recent review
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99 people have reviewed this hotel

Traveler rating
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Our welcome was perfect, parking space reserved as per our booking. Clean room, very quiet, smiling and helpful hotel crew Breakfast quality might be improved. The hotel is very conveniently situated, close to railway station.

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Sydney, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I decided to try the Metropol for a change having stayed in Basel quite often. A fairly small hotel but decent sized rooms, good location and good value for the money. A decent continental breakfast in a dining room that provides a wonderful view over Basel in the morning.

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Keith, thank you very much for trying our hotel and your time to rate your stay. It is a big pleasure to understand that you enjoyed your stay and we are looking forward to welcome you again. We wish you all the best until then and stay of course at your disposal for any further wish or request. Sunny... More

Milwaukee, Wisconsin
Top Contributor
100 reviews 100 reviews
54 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Basic business hotel that is convenient to the Basel Hbf. This was my second stay and I'd plan to return. Clean and friendly, bright rooms and decor. Breakfast room has a nice sunrise view and a cold meat/cheese/fruit buffet. The fresh bread and salmon are good but I'd prefer to add scrambled eggs and hot oatmeal. There is no fitness... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guest, How nice to hear that you felt comfortable for your last stays and of course it is a big compliment that you will be our guest again. When you book the next time, just let us know which room you prefer and we will do our best to fulfil your wish. We constantly try to improve our breakfast... More

Tel Aviv, Israel
2 reviews
5 of 5 stars Reviewed March 5, 2014

Basel is A great city to visit, and SWISS Q METROPOL HOTEL is in perfect location just in the center of Basel - 1 min' far from the main Trainstaton Basel SBB. Breakfast at the hotel was expensive 18 CHF but was very Yummy The soft-boiled eggs are very recommended. I stayed at room #702 at the 7th floor with... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Dotan Let us thank you for your very kind comment first, which we of course forwarded to our staff as well. It is nice to know that you enjoyed your stay with us and could relish your room and the view from it. We always try to offer a good value for the money, so as well with the... More

Lucerne, Switzerland
1 review
4 of 5 stars Reviewed February 28, 2014

Went to Basel on a business trip and this hotel is perfectly located for me as very near the train station & walking distance to the nearest places of interest. Staff are friendly most specially Anuj & Alessandro, who I believe are student-trainees. They gave me a room with a nice view; towels are replaced everyday & rooms are cleaned... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Ross C., Please let us assure you first that we really appreciate your feedback and thank you very much that you stayed with us. We have forwarded your compliments to all our staff and especially our 2 trainees were really pleased and proud that they were mentioned by name. We are of cours happy to understand that they were... More

Sydney, Australia
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 27, 2014

Very difficult to find this hotel is quite basic. No bar no restaurant. Fridge in room empty and not cold. Rooms are functional but not nice. Quite a lot of noise from the road below with windows vibrating loudly when busses pass by. Somewhat a disappointment you would expect a lot more from a four star hotel.

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Dandeman, First of all we thank you for staying with us and of course, we regret that you could not find what you expected in our boutique hotel in the heart of Basel. All our rooms are soundproofed (quadruple sound isolation) with windows which can be opened, but normally absorb a lot of noise. The booked "Quality" room category... More

Amersham, United Kingdom
Contributor
18 reviews 18 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 23, 2014

My usual Basel hotels were all booked so went for this one. Firstly, if you like using the Basel trams or travel by train from the central station, this couldn't be more convenient, literally a two minute walk. Despite it's proximity to busy thoroughfares and the station, it was very quiet in my room although on opening the curtain I... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Guest, Thank you very much that you stayed with us and for your time to write a comment about it. We are pleased to understand that you had on the whole an agreeable stay and we forwarded your appreciation as well to our staff. We regret that you could not enjoy a completely restful night and for further improvements,... More

Quito, Ecuador
1 review
5 of 5 stars Reviewed February 21, 2014

I stayed at Metropol Hotel on business travel. Location was perfect for me because it was across the street from BIS. Great breakfast and their staff was very nice and helpful. Room was clean, very complete and spacious. By the way, there are some restaurants near the hotel (Starbucks, Burger King, McDonald, Italian food, and more..) and the train station... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Marielisa, We are really happy with your comment and thank you for your stay with us. Of course we forwarded your compliments as well to our staff, which is a great motivation for the whole team. It would be of great pleasure to welcome you again for your next business trip to Basel and until then, we wish you... More

Geneva, Switzerland
1 review
4 of 5 stars Reviewed January 31, 2014

Stayed one night in that hotel. Room was at the opposite of the road so no problem with the noisy traffic in the morning. Good bed, would have preferred a king-size rather than 2 separate beds. Very clean room including bathroom. Poor choice of TV channels. Beginner at the service desk, but not that bad.

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Ghislain, At first - thank you very much for being our guest and for sharing your impressions of the stay, which was obviously an agreeable one. It was a pleasure to forward your compliments about the cleanliness to our housekeeping staff. We understand that you would have preferred a king size bedded room and we kindly ask you to... More

San Antonio, Texas
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 23, 2014

I am so happy I choose the Metropol hotel. I can't think of one complaint about this hotel. It is very convienent to the train station. As you walk out the train station, look ahead down the block and you will see the Starbuck's on the left and the Metropol is around the cornor facing away from the train station.... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guests Thank you very much for your lovely comment, about which our whole team is really delighted and proud. It is a pleasure for us to read, that you had a great time in Basel and in our hotel. We never got an annotation about our toilet paper before, but please allow us the remark that it has even... More

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Additional Information about Swiss Q Metropol Hotel

Also Known As:
Swiss q Metropol Basel
Address: Elisabethenanlage 5, Basel 4002, Switzerland
Phone Number:
Location: Switzerland > Basel > St. Alban
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#7 Luxury Hotel in Basel
#12 Business Hotel in Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swiss Q Metropol Hotel 4*
Official Description (provided by the hotel):
Enjoy the charming and personal atmosphere in ourmodern, centrally-located Boutique-Hotel - only a few steps away from the main railway station (SBB) and airport-shuttle. Shopping centre, exhibition square and cultural attractions are only a few steps away - free Free ticket for tram and bus for hotel guests ! All rooms are soundproofed and state-of-the-art (highspeed WiFi, sat-TV, kettle to make tea and coffee). Petit Salon with business corner. Magnificient view across Basel in the breakfast room at the 8th floor - the perfect start to the day ! ... more   less 
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