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All 47 Basel hotels

Swiss Q Metropol Hotel

4.0 of 5 Hotel   |   Elisabethenanlage 5, Basel 4002, Switzerland (St. Alban)
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87%
Ranked #15 of 47 hotels in Basel
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Giuseppe R Napoli, Italia
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107 people have reviewed this hotel

Traveler rating
    37
    57
    10
    2
    1
See reviews for
2
21
11
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Napoli, Italia
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent location, very very close (just few steps) to the Basel's main station (SBB Hauptbanhof) and a tram station where something like a dozen lines pass. Pleasant view on a green park ahead. The staff has been very kind and gentle. Our accomodation, at the fifth floor, was absolutely comfortable and even large for a couple. Quiet and still at... More

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Westport, Ireland
Top Contributor
163 reviews 163 reviews
102 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location close to SBB station and Hertz car drop off area. Right next to main tram hub. Friendly and efficient service with comfortable rooms. A mix up at check in (I had booked my colleague and I into 2 single rooms through otel.com - the hotel had incorrectly interpreted this as a booking for room ... on a night... More

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Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

wonderful staff, great rooms (nice amenities), breakfast perfect. We really enjoyed two great nights and days in Metropol. We look forward returning to it and feel great about having "our home" in Basel with Metropol

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Stefan A., Thank you very much for your stay and your time to rate it. So nice to understand that you found your home in Basel in our Hotel and with pleasure we have forwarded your big compliments to our staff. We are looking forward to welcome you again and stay of course at your disposal for any further... More

Berlin, Germany
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I couldn't believe how genuinely friendly and helpful the desk staff was upon arrival, and after meeting who I think was the hotel manager, I understood. He, too, was so very kind and thoughtful. The bed was one of the most comfortable I've ever slept in. The breakfast wasn't lavish, but of such good quality and selection - I was... More

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Guest, Thank you very much for sharing your impressions and of course for your stay in our hotel. It is a big pleasure to understand that you felt that good during your stay and it goes without saying that we have forwarded your compliments to all our staff ! We are looking forward to welcome you again and wish... More

Omaha, Nebraska
2 reviews
5 of 5 stars Reviewed June 19, 2014

This is one of the cleanest hotels we've stayed at and it very very quiet for sleeping. Breakfast was fulfilling for us since we're not big breakfast eaters. Beds were good. We found it difficult to regulate the room temperature, but it was adequate. location of the hotel was good since it's only a couple of blocks from the bus... More

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Jupiter, Florida
Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 11, 2014

Staff was very friendly and helpful. Good location right by train station and tram stops to go anywhere you need to go but also not too far to walk to old town. Rooms were small but adequate and very clean. Parking ended up being better than expected. We reserved onsite parking in advance at 18CHF per day but when we... More

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London
1 review
5 of 5 stars Reviewed May 16, 2014 via mobile

Have stayed here a couple of times and am always impressed with the staff, cleanliness and freshness of the hotel. Breakfast is always a pleasant experience. Location is perfect - just next to the train station and a bus ride from the airport. I recommend this hotel.

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Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guest, So nice to know that you always feel good when staying with us. We thank you very much for your loyalty and for sharing your impressions. It would be of pleasure for us to welcome you still in the future and wishing you all the best until then. Yours sincerely Hotel Metropol Team p.p. Holger Brombacher Sales&Marketing More

2 reviews
4 of 5 stars Reviewed April 10, 2014

Our welcome was perfect, parking space reserved as per our booking. Clean room, very quiet, smiling and helpful hotel crew Breakfast quality might be improved. The hotel is very conveniently situated, close to railway station.

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Isabelle T, Geschäftsführer at Swiss Q Metropol Hotel, responded to this review

Dear guests At first we want to thank you for your stay with us as well as for your time to rate it. It goes without saying that we are very contented about your comment and really appreciate that you were satisfied with our service. We are constantly improving our breakfast offer and it would be a huge help for... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 21, 2014

I decided to try the Metropol for a change having stayed in Basel quite often. A fairly small hotel but decent sized rooms, good location and good value for the money. A decent continental breakfast in a dining room that provides a wonderful view over Basel in the morning.

Was this review helpful? Yes
Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear Keith, thank you very much for trying our hotel and your time to rate your stay. It is a big pleasure to understand that you enjoyed your stay and we are looking forward to welcome you again. We wish you all the best until then and stay of course at your disposal for any further wish or request. Sunny... More

Milwaukee, Wisconsin
Top Contributor
100 reviews 100 reviews
53 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed March 12, 2014

Basic business hotel that is convenient to the Basel Hbf. This was my second stay and I'd plan to return. Clean and friendly, bright rooms and decor. Breakfast room has a nice sunrise view and a cold meat/cheese/fruit buffet. The fresh bread and salmon are good but I'd prefer to add scrambled eggs and hot oatmeal. There is no fitness... More

Was this review helpful? Yes 1
Isabelle T, Manager at Swiss Q Metropol Hotel, responded to this review

Dear guest, How nice to hear that you felt comfortable for your last stays and of course it is a big compliment that you will be our guest again. When you book the next time, just let us know which room you prefer and we will do our best to fulfil your wish. We constantly try to improve our breakfast... More

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Additional Information about Swiss Q Metropol Hotel

Address: Elisabethenanlage 5, Basel 4002, Switzerland
Phone Number:
Location: Switzerland > Basel > St. Alban
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swiss Q Metropol Hotel 4*
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Also Known As:
Swiss q Metropol Basel

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Amenities

Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style
#2 Best Value Hotel in Basel #9 Luxury Hotel in Basel #10 Business Hotel in Basel #18 Romantic Hotel in Basel
Hotel Class
Official Description (provided by the hotel)
Enjoy the charming and personal atmosphere in ourmodern, centrally-located Boutique-Hotel - only a few steps away from the main railway station (SBB) and airport-shuttle. Shopping centre, exhibition square and cultural attractions are only a few steps away - free Free ticket for tram and bus for hotel guests ! All rooms are soundproofed and state-of-the-art (highspeed WiFi, sat-TV, kettle to make tea and coffee). Petit Salon with business corner. Magnificient view across Basel in the breakfast room at the 8th floor - the perfect start to the day ! ... more   less 
Number of rooms
46

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