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Metropol Hotel Basel

#17 of 49 Hotels in Basel
Certificate of Excellence
Elisabethenanlage 5, Basel 4002, Switzerland (Formerly Swiss Q Metropol Hotel)
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Best prices for: 1 room 1 guest
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Metropol Hotel Basel
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Metropol Hotel Basel
Metropol Hotel Basel
Metropol Hotel Basel
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132 reviews from our community

Traveler rating
    46
    72
    11
    2
    1
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4
26
14
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is dated and small. The staff were extremely helpful and very pleasant and could not do enough for us. The rooms although small were very clean. They do have a breakfast room which had a great view. Not a lot to choose from, boiled eggs only, fruit sweet buns cold cuts etc. but made us toast if we... More 

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is near the Swiss train station. We just took bus #50 from Basel Airport (the only bus connecting the airport with the city, running every 10min or so), and the hotel was 25min ride away. The hotel is a 10min walk from the city center, and many trams and buses at the station connect with the rest of... More 

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Nyon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great location next to the train station and public transportation (we got a two-day free transportation ticket for a one night stay). Excellent price-quality ratio. Very nice, colorful rooms. Super clean. Tea/coffee tray very appreciated. Free wi-fi. Friendly staff. Great buffet breakfast on the 8th floor with nice view of the city. Complimentary apples and Läkerli degustation a very nice... More 

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Vancouver Island, Canada
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 22, 2015

Excellent hotel staff, the location close to the train station was very good, room and bathroom was very clean and comfortable. Public transportation to all areas of the city was close by, and the hotel gives a free transit pass. As we stayed over Easter weekend, finding restaurants that were open was a challenge, but there was always something available... More 

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Houston, Texas
1 review
4 of 5 stars Reviewed April 20, 2015

This is a perfect hotel for business trips. Its location is excellent: Close to the Basel train station and multiple public transportation stations as well as downtown Basel. The personnel is fast, courteous and helpful. The rooms comfortable, quite and clean. I will certainly go back on my next trip to that beautiful city.

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San Martin de los Andes, Argentina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 14, 2015

The of this hotel is the staff, in special the Trainee, Nikky. She help me in any situation, that I was near the desk. For example, she gave me the chance to use the elevator when I was leaving the hotel. The hotel is conveniently located, but with Nikky´s help and assistance, makes a a better hotel. The trainee Nikky,... More 

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Cheltenham, United Kingdom
1 review
5 of 5 stars Reviewed March 23, 2015

Great stay, clean room and very quirky decor. It felt like being on the set of clockwork orange. Will defo stay again on my next trip back to Basel The hotel staff were really friendly and welcoming. The Breakfast was very good as well

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Isabelle T, Geschäftsführer at Metropol Hotel Basel, responded to this review

Dear guest, Thank you for your stay and your compliments for our staff. Our comfort rooms with a choice of bright and warm colours has been made in order to set a cosy atmosphere to relax after a long day. Great to know that the design of these rooms reminds you of Clockwork Orange ;-) We are looking forward to... More 

Exeter, New Hampshire
Top Contributor
52 reviews 52 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 16, 2015

This hotel looks underwhelming from the front but it had nice touches that I want to comment on. First, I was travelling from the US and arriving early. The front desk was very accomodating and I was able to check in by 10am. The location is very close to the train station so no need for tram. Inside the room... More 

Was this review helpful? Yes 1
Isabelle T, Manager at Metropol Hotel Basel, responded to this review

Dear Susan How nice to know that we could surprise you, even our façade (we must admit) is not overwhelming. We are pleased that you could profit from an early check in, which we always try to offer our guests when we have the possibility to do so. When we furbished our “Style” rooms, we paid attention to functionality paired... More 

Manchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 23, 2015

Stayed for two nights. Booked a triple room and requested that instead of a double and 1 single bed could we have 3 single beds as it was three friends sharing the room. The hotel replied very quickly to my email and sorted this issue out straight away. Rooms were big, enough room for three suitcases without feeling cramped. As... More 

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Isabelle T, Manager at Metropol Hotel Basel, responded to this review

Dear guest, First of all we thank you very much for your stay and for your great comment. We highly appreciate to know that you felt well and could enjoy your time in our Hotel and of course in Basel. The mobility-ticket is offered to all our guests for the whole duration of the stay and it is of course... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 of 5 stars Reviewed February 22, 2015

My second stay here - all was very positive. Friendly staff, good rooms, good location, good breakfast. So I would recommend this as somewhere that should be considered for a tip to Basel. The buffet breakfast is a plus.

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Isabelle T, Manager at Metropol Hotel Basel, responded to this review

Dear Keith, Thank you very much that we could welcome you again in our Hotel, as well as for your positive comment. We are pleased to know that you enjoyed your stay and that you could Profit from our benefits as the central Location, the tasty breakfast with view and our staff. Hopefully we will have you as our guest... More 

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