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All 47 Basel hotels

Swissotel Le Plaza Basel

5.0 of 5 Hotel   |   Messeplatz 25, Basel 4005, Switzerland
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83%
Ranked #15 of 47 hotels in Basel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Henrique S London, England, United Kingdom
  • Reviews (310)
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310 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I really recommend your stay at this hotel. Very friendly and helpful staff. Rooms a very clean and comfortable and you get a nespresso coffee maker in you room. It is not very near to the city centre but it only take 20 min wok to get there.

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Sydney Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

A hotel designed for conventioners on expense acccounts and for affluent Americans who like staying in a safe cultural bubble in the wilds of Switzerland. If you are well heeled and come from Middle America, you will love this place. Excellent English spoken by staff, American style food with a slight Swiss twist, English language TV programming, large comfortable modern... More

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Munich, Germany
1 review
5 of 5 stars Reviewed 4 days ago NEW

I can highly recommend staying at this hotel. Very nice staff, very friendly and helpful. Amazing Grill restaurant, tasty with good prices. Hotel itself very clean and in good location. Very nice fitness room. Only positives.

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Sydney, Australia
Top Contributor
183 reviews 183 reviews
70 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is well located right in Messeplatz (adjacent to the Congress Centre). We arrived early around 11am & had our rooms allocated within an hour. There is coffee, water provided in the lobby.The staff were helpful & courteous. We had 3 rooms on the 3rd floor - all nicely appointed and a decent size. The rooms are modern and... More

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Valais, Switzerland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Bedroom was dirty (brown stains on the white wooden plate that stands above the bed). This is not acceptable for a 5 stars hotel! Mattress wasn't good quality, with a feel of springs, too soft. Service and people were very good though.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Sydney
Top Contributor
53 reviews 53 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived at the hotel after a 26hr journey from Sydney to be greeted by very pleasant front desk staff. They were very helpful in checking me in and assuring I knew my way around the hotel. They provided me with a tram access card for the duration of my stay in Basel, which was greatly appreciated. The hotel was pricey... More

Was this review helpful? Yes 2
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Sydneymax Thank you very much for this nice review. We were delighted to receive your positive and constructive feedback and have shared it with the entire team. We are not quite sure what happened regarding the internet. Free W-Lan is a standard in our hotel and we apologize if there were access problems. Could let us know in which... More

Decatur, Georgia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night prior to a river cruise. Night manager was exceptionally friendly and customer focused. Room was very comfortable. Bartender at the bar was very friendly as well. Not sure just how expensive things are in Switzerland but 30 euros for a burger and fries seemed rather expensive.

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Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest I was very pleased to read that overall you enjoyed your stay together with your comments for improvement. Please rest assured that your feedback is extremely valuable to us and we will utilise your response by continuing to focus on making each and every guest experience the best it can be. I hope that we will welcome you... More

Hopewell
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Wonderful, wonderful staff here, from the front desk to the concierge to the restaurant. Great food there as well. Not the most exciting of locations (next to the convention center) but if you want top service and you're on business, this is where to go

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

The whole team love your Feedback! Thank you soooooooo much!!! More

Morristown, New Jersey
Top Contributor
75 reviews 75 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Though not located in the center of the city (near the shopping and restaurants), it is a great place for the business traveler. Located adjacent to the convention center (messeplatz), you can get anywhere with the mobility card on a tram or bus. The customer service is excellent. You come first. The rooms are plain, modern, clean and complete. Complimentary... More

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest What else can I say about your rating than a BIG THANK YOU! I am happy that you felt comfortable and that we provided all the services and treatments you needed. We will gladly pass on your positive Feedback to the whole team - I'm sure they will be delighted! Thank you very much for your visit. We... More

Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed as part of a group, for the second time. In the height of summer the rooms don't quite get cold enough for the 'feather quilt', so we pushed quilt to bottom of cover, or took cover off and used just that. (Probably gave the maids a bit extra work.) Other than that, the bed and pillows were very... More

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Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest Thank you so much for your comments regarding your stay at our hotel. We will gladly pass on your positive and constructive Feedback to the whole team - I'm sure they will be delighted! Thank you very much for your visit. We hope to have the pleasure of welcoming you again in the near future. Sincerely Brigitte Fritz... More

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Additional Information about Swissotel Le Plaza Basel

Address: Messeplatz 25, Basel 4005, Switzerland
Location: Switzerland > Basel
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Le Plaza Basel 5*
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Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#7 Business Hotel in Basel #9 Family Hotel in Basel #9 Luxury Hotel in Basel #13 Romantic Hotel in Basel
Hotel Class
Official Description (provided by the hotel)
Swissotel Le Plaza Basel is the largest hotel in the Basel area. Directly located at the fairgrounds and only a few minutes by foot from the river Rhine and the old town, it is the perfect venue not only for business travellers, but also for leisure guests.Our 238 stylishly appointed rooms are at least 25 sqm, which makes them the largest in town. The hotel’s facilities include the modern ô bar and the restaurant Grill25. Basel’s first "Urban Grillroom" is all about perfect steaks and fresh fish. Vegetarian dishes are also available.All rooms are equipped with a large working desk with integrated adapters, ironing facilities and wired & wireless internet access. Additionally, Swissotel Le Plaza features a business corner with free internet access in the lobby. Our fitness area, Purovel Sport, offers state of the art fitness equipment which also invites to relax in the sauna or enjoy a massage. Furthermore, our guests benefit from the Concierge service, which always has some insider tips, as well as from free parking on weekends and the Basel Mobility Ticket for free use of the public transportation system. ... more   less 
Number of rooms
238

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