We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Le Plaza Basel

5.0 of 5
Messeplatz 25, Basel 4005, Switzerland
Hotel amenities
Swissotel Le Plaza Basel
Ranked #18 of 56 hotels in Basel
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

186 reviews from our community

    Trip type
Traveler rating
    65
    81
    19
    11
    10
Date Rating
1 review
1 of 5 stars Reviewed May 21, 2013 NEW

When I travel to Basel my choice is the Swiss hotel. Very conveniently located, friendly staff, clean and comfortable rooms and great food!!! The only problem is it is booked most of the time. So if you are planing a trip to Basel make sure you book in advance!!!

Was this review helpful? Yes

Review collected in partnership with Swissotel

San Francisco, California
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 21, 2013 NEW

I stayed at Swissotel Le Plaza Basel in Oct 2012. I think the hotel is solid hotel with overall good service. I would return to the hotel on a future visit to Basel. The details of my review are below: Location - The hotel is located at Claraplatz at the intersection of several light rail lines. The hotel is in... More

Was this review helpful? Yes
See 3 more reviews by jfrworld for Basel
Lausanne, Switzerland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

This is my standard hotel in Basel - it is smack in the centre, close to the station, directly linked with the tram and not difficult to park. Nice hotel with friendly helpful staff who recognise you, spacious rooms, the luxurious ones with italian espresso machines (Lavazza), a pool and a fantastic breakfast. The restaurant is good, but I usually... More

Was this review helpful? Yes
London
Top Contributor
97 reviews 97 reviews
84 hotel reviews
Reviews in 60 cities Reviews in 60 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 15, 2013

The Swissotel chain still slightly perplexes me. I'm not still quite sure what it's about and what segment of the market it is going for. This is a perfectly nice hotel, right next to the Messe. It's about 400m from the Badischer Bahnhof, ie. the DB station (not the SBB station) and just at the end of Clarastrasse, one of... More

Was this review helpful? Yes
See 2 more reviews by ICE-Zugfahrer for Basel
London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013

Basel is often overbooked for hotel space , so I always book early as this is a great place to stay . Friendly , comfortable , good food and a location right by the new Civic center ( thank goodness it is finished !! Rooms are a good size , good selection of tv channels , good bathrooms if you... More

Was this review helpful? Yes
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
May 15, 2013

Dear Guest We appreciate you taking the time to complete a survey regarding your recent stay with us. We are very pleased to read that you like our hotel as well as our service and our staff. On behalf of the entire team we would like to thank you for your kind feedback and improvement tips, and we hope to... More

Redwood City, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 7, 2013

I have stayed at this hotel maybe 5 or 6 times over the last several years when I travel to Basel for work; perhaps no more. I was woken up tonight at 11:30pm by the people in the room next to me opening the connecting door into my room. This is disturbing on multiple levels. 1. At any time during... More

Was this review helpful? Yes
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review
May 15, 2013

Dear Guest First and foremost let me apologize for the incident last night and let me assure you that we will not take this situation lightly. I have investigated the circumstances and taken appropriate action to insure that this will not happen again. I would appreciate the opportunity to speak with you personally and make amends. May I ask you... More

Earth
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 4, 2013

Tram number 2 will take you from the Basel train station to where the hotel is located and then you just have to cross the road. Even though our room faced the main road, there was not too much disturbance but it is best to ask for a room on the other side. The rooms, bathroom and linen were clean.... More

Was this review helpful? Yes
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
May 15, 2013

Dear Guest Thank you very much for having chosen our hotel, and for taking the time to write a feedback on TripAdvisor. I was very pleased to read that you enjoyed your stay. Furthermore, thank you for sharing some tips and allowing us the opportunity to ensure that your next visit will be a pleasant one, as well. Looking forward... More

Shanghai
1 review
5 of 5 stars Reviewed April 23, 2013

The Swissotel is good, room is bigger than other hotels in Basel. Service is good. The breakfast is also good. In the bathroom there is heating device to warm your towel, it was prefect! It is worth to go again!

Was this review helpful? Yes

Review collected in partnership with Swissotel

Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
May 1, 2013

Dear Guest Thank you so much for your feedback regarding your stay at our hotel. We are delighted about your positive Feedback and have shared it with the entire team. Thank you very much for your visit. We hope to have the pleasure of welcoming you again. Yours sincerely Katharina Ritter Executive Assistant & Business Excellence Coordinator Swissôtel Le Plaza... More

Boulder, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2013

Here on business and would never recommend this hotel to anyone. For over $255 CH I would expect a room to be a bit better than a horrible Motel 8. The room smelled horrendously, like a combination of mildew and trash, and when I told the front desk they sent someone up with fabric freshener. The room was also right... More

Was this review helpful? Yes
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
April 18, 2013

Dear Guest I was truly sorry to learn of your disappointment during your last stay. Your feedback is very important for us. Please contact me directly if we can do anything for you to feel more comfortable. Thank you very much for your visit. Yours sincerely Katharina Ritter Executive Assistant & Business Excellence Coordinator Swissôtel Le Plaza Basel More

Indianapolis
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2013

Although this was a quick trip and only one night in Basel, the accomodations at the Swissotel were exceptional. The breakfast that was included was very good with fresh squeezed juices and a lot to choose from, not just fruit, cheese, and danish.

Was this review helpful? Yes

Review collected in partnership with Swissotel

Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
April 18, 2013

Dear Guest Thank you so much for your wonderful feedback regarding your stay at our hotel. We have shared it with the entire team. We hope to have the pleasure of welcoming you again. Yours sincerely Katharina Ritter Executive Assistant & Business Excellence Coordinator Swissôtel Le Plaza Basel More

BEST WESTERN Hotel Stuecki Basel
Great value on a similar hotel
Basel, Switzerland
4.5 of 5 stars 145 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Basel
Trendy
Das Breite Hotel
Das Breite Hotel 4.5 of 5 stars 64 reviews
Romantic
Hotel Krafft am Rhein
Hotel Krafft am Rhein 4.0 of 5 stars 70 reviews
Luxury
Hilton Basel
Hilton Basel 3.5 of 5 stars 218 reviews
Near the beach
Hotel Rochat
Hotel Rochat 4.0 of 5 stars 144 reviews
Show Prices ABS:HotelCheckRates-d582407?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d239141?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d206166?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d483447?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Basel hotels
Grand Hotel Les Trois Rois 4.5 of 5 stars 164 reviews BEST WESTERN Hotel Stuecki Basel 4.5 of 5 stars 145 reviews Hotel Basel 4.5 of 5 stars 135 reviews Hotel D - Basel 4.5 of 5 stars 307 reviews
Show Prices ABS:HotelCheckRates-d234218?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1484678?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d234217?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1760454?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 56 hotels in Basel, ranked by popularity

Been to Swissotel Le Plaza Basel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Swissotel Le Plaza Basel

Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Basel Hotel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza
Address: Messeplatz 25, Basel 4005, Switzerland
Region: Switzerland > Basel
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotels in Basel
#9 Family Hotels in Basel
#18 Business Hotels in Basel
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Swissotel Le Plaza Basel is the largest hotel in the Basel area. Directly located at the fairgrounds and only a few minutes by foot to the river Rhine and the old town, it is the perfect venue not only for business travellers but also for leisure guest. The 238 stylishly appointed rooms are at least 25 sqm and the largest rooms in town. The hotel’s facilities include the modern ô bar and the restaurant Grill25. At Basel’s first "Urban Grillroom" it’s all about perfect steaks and fresh fish. Vegetarian wishes will also be fulfilled. All rooms are equipped with a large working desk with integrated adapters, ironing facilities and wired & wireless internet access. Additionally Swissotel Le Plaza features a business corner with free internet access in the lobby. Our fitness area, purovel sport, offers state of the art fitness equipment; you can relax in the sauna or enjoy a massage. Furthermore the guests benefit from the Concierge service, which always has some insider tips, from free parking on weekends and from the Basel Mobility Ticket for free use of the public transportation system. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Swissotel, Expedia, Hotels.com, Orbitz, Priceline, Otel and Venere so you can book your Swissotel Le Plaza Basel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Swissotel Le Plaza Basel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Swissotel Le Plaza Basel
Enter dates & see best prices* (from our partners)
Show Prices