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Swissotel Le Plaza Basel

5.0 of 5 Messeplatz 25, Basel 4005, Switzerland
#14 of 47 hotels in Basel
322 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Swissotel Le Plaza Basel
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Swissotel Le Plaza Basel
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  • Reviews (322)
  • Photos (106)
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  • Room tips (41)
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322 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Kuwait City, Kuwait
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel for 2 nights using 2 triple rooms, the hotel building and furniture is in good shape and stylish, they provide coffee, sweets , and water in the lobby for free. in the morning for people who like to go for a run , they set for free beside the door towels and water bottles. check... More

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Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 3 night - room + breakfast. Very nice big and quiet room. Very nice and rich breakfast. Very attentive stuff. The trams are right across the street. Congress center across the street. Perfect stay, perfect location

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Madrid, Spain
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel is great, exterior an inside. Rooms are a bit old, but perfectly clean, may be some renovation will make it shine. Internet was ok, but the signal a bit weak It was hot during night... Top quality food and breakfast

Review collected in partnership with Swissotel Hotels & Resorts

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Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment you walk in the door, staying here is a pleasure, checking in is simple and fast, the rooms have everything in its right place, and the quality is outstanding all round. The room has been set-up in such a well considered way, I rarely wanted anything that wasn't already provided, including all the small details. Most hotel... More

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Chris L What else can I say about your rating than a BIG THANK YOU! I am happy that you felt comfortable and that we provided all the services and treatments you needed. Our whole team is looking forward welcoming you again at Swissôtel Le Plaza Basel. Sincerely Brigitte Fritz General Manager More

Abergavenny, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Man at reception was incredibly welcoming and helpful. Room good. Bed cosy. Bathroom dated but clean. Lots of TV channels including the ever essential BBC! Coffee machine - complicated .... Breakfast ( a la carte) expensive and average - definitely room for improvement. Overall a very friendly place to be given that it is a large chain.

Was this review helpful? Yes
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest Thank you very much for your positive and constructive feedback on Tripadvisor. I was pleased to read that overall you enjoyed your stay together with your comments for improvement. We share your answers with all our staff members as we strive to exceed all our guests expectations and to always provide the best service possible. Thank you very... More

Dalby
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The rooms are lovely with very comfortable beds and choices of pillows. The breakfast was great. The staff were friendly and as we arrived early were able to leave our bags there and go out and by the time we got back they were in our room. The tram stop is right across the road and we found it very... More

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

A BIG "THANK YOU" for your wonderful Feedback! More

Bogota
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean, personalize attention, good breakfast well located Good drinks and general environment definitively will stay again if on Basel and other sites. Love the coffee machines in every floor and also in the rooms

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Thank you so much for your wonderful Feedback! More

Belfast, Northern Ireland, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 27, 2014 via mobile

Just returned from a business trip to Basel with the business I was visiting booking me in to this hotel which they use as a base for their business visitors. Unfortunately the rack rate for the stay was 250 chf bed and breakfast per night, which was a bit on the high side for the visit especially as there were... More

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Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest Thank you very much for your honest feedback on the Tripadvisor homepage. We would like to thank you for your positive comments about our staff. We are glad to hear that you - as a business guest - enjoy the atmosphere of our hotel. As we always try to improve our product I will forward your concerns about... More

Paris, France
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 22, 2014

Quite a good hotel, clean and modern. Tram just couple mins walk. Staffs were friendly and helpful. Bed was ok and fine. Pet allowed! Spacious, quiet and clean. Nothing very fancy but good! Free public transport pass which comes in handy when using the trams and bus to browse around the city. Dogs basically can go anywhere except supermarkets and... More

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Janice Thank you very much for your comments regarding your stay at our hotel. We will gladly pass on your positive Feedback to the whole team - I'm sure they will be delighted! Thank you very much for your visit. We hope to have the pleasure of welcoming you again in the near future. Sincerely Brigitte Fritz General Manager More

London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

I really recommend your stay at this hotel. Very friendly and helpful staff. Rooms a very clean and comfortable and you get a nespresso coffee maker in you room. It is not very near to the city centre but it only take 20 min wok to get there.

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

We are delighted about your fantastic feedback! Thank you very much! More

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Additional Information about Swissotel Le Plaza Basel

Address: Messeplatz 25, Basel 4005, Switzerland
Location: Switzerland > Canton of Basel > Basel
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Le Plaza Basel 5*
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Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza

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Amenities

Hotel Style
#6 Business Hotel in #8 Luxury Hotel in #9 Family Hotel in #12 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
Swissotel Le Plaza Basel is the largest hotel in the Basel area. Directly located at the fairgrounds and only a few minutes by foot from the river Rhine and the old town, it is the perfect venue not only for business travellers, but also for leisure guests.Our 238 stylishly appointed rooms are at least 25 sqm, which makes them the largest in town. The hotel’s facilities include the modern ô bar and the restaurant Grill25. Basel’s first "Urban Grillroom" is all about perfect steaks and fresh fish. Vegetarian dishes are also available.All rooms are equipped with a large working desk with integrated adapters, ironing facilities and wired & wireless internet access. Additionally, Swissotel Le Plaza features a business corner with free internet access in the lobby. Our fitness area, Purovel Sport, offers state of the art fitness equipment which also invites to relax in the sauna or enjoy a massage. Furthermore, our guests benefit from the Concierge service, which always has some insider tips, as well as from free parking on weekends and the Basel Mobility Ticket for free use of the public transportation system. ... more   less 
Number of rooms
238

Questions & Answers

Questions? Get answers from Swissotel Le Plaza Basel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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