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All 51 Basel hotels

Swissotel Le Plaza Basel

5.0 of 5
Messeplatz 25, Basel 4005, Switzerland
Hotel amenities
Swissotel Le Plaza Basel
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Ranked #17 of 51 hotels in Basel
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190 reviews from our community

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    67
    83
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Date Rating
England
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2013

I've stayed in this hotel twice now, both times for business. Found it to be a good location for the tram line and not far to walk anywhere from. The service is great, the staff are very helpful but also friendly and not pretentious like some hotels. The rooms are luxurious and modern. They even have a pillow menu so... More

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
June 12, 2013

Dear SnOz Thank you so much for your wonderful feedback regarding your stay at our hotel. We are very pleased to read that you like our hotel and location around as well as our service of our staff. What else can we say about your rating than a BIG THANK YOU!!! We have shared it with the entire team and... More

Azuqueca De Henares
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 5, 2013

I travel quite often to Basel and this is one of the most comfortable hotels in the city. The size and decoration of the rooms are quite good and you can find there anything you might need. The pillow selection from a menu really helps to ensure a relaxing sleep. Good breakfast.

Review collected in partnership with Swissotel

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
June 12, 2013

Dear Edurne Z Thank you very much for your rating. We are pleased that you enjoyed your stay with us and look forward to welcoming you back soon. With kind regards Katharina Ritter Executive Assistant & Business Excellence Coordinator Swissôtel Le Plaza Basel More

Los Angeles, California
Top Contributor
118 reviews 118 reviews
106 hotel reviews
Reviews in 67 cities Reviews in 67 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 4, 2013

This was a perfectly nice hotel... walking distance to most of what I needed to do, comfortable bed, nice bathroom, etc. The wi-fi never worked and the business center computer were so slow that they weren't worth using, but other than that it was a fine experience.

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
June 12, 2013

Dear Guest Thank you very much for having chosen our hotel and for taking the time to write a survey on Tripadvisor. I was pleased to read that overall you enjoyed your stay together with your comments for improvement. We will get a new internet system next year, so we are sure to improve our Wi-Fi service. Thank you again... More

San Francisco, California
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 21, 2013

I stayed at Swissotel Le Plaza Basel in Oct 2012. I think the hotel is solid hotel with overall good service. I would return to the hotel on a future visit to Basel. The details of my review are below: Location - The hotel is located at Claraplatz at the intersection of several light rail lines. The hotel is in... More

Was this review helpful? Yes 1
See 3 more reviews by jfrworld for Basel
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
May 30, 2013

Dear Guest Thank you so much for your wonderful review of your stay here in the Swissôtel Basel. As enthusiastic hosts, we take pleasure in pampering you with outstanding quality and personal service. We are glad about your positive opinions and will pass it on to our whole team. We look forward to welcoming you again as our guest in... More

Lausanne, Switzerland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 20, 2013

This is my standard hotel in Basel - it is smack in the centre, close to the station, directly linked with the tram and not difficult to park. Nice hotel with friendly helpful staff who recognise you, spacious rooms, the luxurious ones with italian espresso machines (Lavazza), a pool and a fantastic breakfast. The restaurant is good, but I usually... More

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Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
May 31, 2013

Dear Charly_CH Thank you so much for having chosen our hotel, and thank you for taking the time to write a survey on Tripadvisor.de. We are delighted about your positive opinion and will pass this on to our whole team. Your recommendation for our hotel is encouraging us highly. Thank you so much for your feedback! Just one question: you... More

London
Top Contributor
97 reviews 97 reviews
84 hotel reviews
Reviews in 60 cities Reviews in 60 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 15, 2013

The Swissotel chain still slightly perplexes me. I'm not still quite sure what it's about and what segment of the market it is going for. This is a perfectly nice hotel, right next to the Messe. It's about 400m from the Badischer Bahnhof, ie. the DB station (not the SBB station) and just at the end of Clarastrasse, one of... More

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See 2 more reviews by ICE-Zugfahrer for Basel
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
May 27, 2013

Dear Guest We appreciate you taking the time to complete a Tripadvisor survey regarding your recent stay with us. We are very pleased to read that you like our Business hotel, the location, the security standards as well as our service and our staff. They are our greatest assets and it is nice to have them acknowledged. On the other... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013

Basel is often overbooked for hotel space , so I always book early as this is a great place to stay . Friendly , comfortable , good food and a location right by the new Civic center ( thank goodness it is finished !! Rooms are a good size , good selection of tv channels , good bathrooms if you... More

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See 3 more reviews by jonathan h for Basel
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
May 15, 2013

Dear Guest We appreciate you taking the time to complete a survey regarding your recent stay with us. We are very pleased to read that you like our hotel as well as our service and our staff. On behalf of the entire team we would like to thank you for your kind feedback and improvement tips, and we hope to... More

Redwood City, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 7, 2013

I have stayed at this hotel maybe 5 or 6 times over the last several years when I travel to Basel for work; perhaps no more. I was woken up tonight at 11:30pm by the people in the room next to me opening the connecting door into my room. This is disturbing on multiple levels. 1. At any time during... More

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Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review
May 15, 2013

Dear Guest First and foremost let me apologize for the incident last night and let me assure you that we will not take this situation lightly. I have investigated the circumstances and taken appropriate action to insure that this will not happen again. I would appreciate the opportunity to speak with you personally and make amends. May I ask you... More

Earth
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 4, 2013

Tram number 2 will take you from the Basel train station to where the hotel is located and then you just have to cross the road. Even though our room faced the main road, there was not too much disturbance but it is best to ask for a room on the other side. The rooms, bathroom and linen were clean.... More

Was this review helpful? Yes
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
May 15, 2013

Dear Guest Thank you very much for having chosen our hotel, and for taking the time to write a feedback on TripAdvisor. I was very pleased to read that you enjoyed your stay. Furthermore, thank you for sharing some tips and allowing us the opportunity to ensure that your next visit will be a pleasant one, as well. Looking forward... More

Shanghai
1 review
5 of 5 stars Reviewed April 23, 2013

The Swissotel is good, room is bigger than other hotels in Basel. Service is good. The breakfast is also good. In the bathroom there is heating device to warm your towel, it was prefect! It is worth to go again!

Review collected in partnership with Swissotel

Was this review helpful? Yes
Swissotel_Le_Plaza, Executive Assistant & Business Excellence Coordinator at Swissotel Le Plaza Basel, responded to this review
May 1, 2013

Dear Guest Thank you so much for your feedback regarding your stay at our hotel. We are delighted about your positive Feedback and have shared it with the entire team. Thank you very much for your visit. We hope to have the pleasure of welcoming you again. Yours sincerely Katharina Ritter Executive Assistant & Business Excellence Coordinator Swissôtel Le Plaza... More

 
 
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Additional Information about Swissotel Le Plaza Basel

Also Known As:
Swissotel Le Plaza Basel Hotel
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza
Address: Messeplatz 25, Basel 4005, Switzerland
Region: Switzerland > Basel
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotels in Basel
#10 Family Hotels in Basel
#18 Business Hotels in Basel
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Swissotel Le Plaza Basel is the largest hotel in the Basel area. Directly located at the fairgrounds and only a few minutes by foot to the river Rhine and the old town, it is the perfect venue not only for business travellers but also for leisure guest. The 238 stylishly appointed rooms are at least 25 sqm and the largest rooms in town. The hotel’s facilities include the modern ô bar and the restaurant Grill25. At Basel’s first "Urban Grillroom" it’s all about perfect steaks and fresh fish. Vegetarian wishes will also be fulfilled. All rooms are equipped with a large working desk with integrated adapters, ironing facilities and wired & wireless internet access. Additionally Swissotel Le Plaza features a business corner with free internet access in the lobby. Our fitness area, purovel sport, offers state of the art fitness equipment; you can relax in the sauna or enjoy a massage. Furthermore the guests benefit from the Concierge service, which always has some insider tips, from free parking on weekends and from the Basel Mobility Ticket for free use of the public transportation system. ... more   less 
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