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Swissotel Le Plaza Basel

#14 of 49 Hotels in Basel
Certificate of Excellence
4.5 of 5
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Messeplatz 25 | 4005 Basel, Basel 4005, Switzerland
Swissotel Le Plaza Basel
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Ranked #14 of 49 Hotels in Basel
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
kimat29forever Phoenix, Arizona
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410 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Top Contributor
64 reviews 64 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I liked our short stay in Basel, Switzerland (our first) and this Swissotel fit our needs nicely. I liked the location of this hotel to shopping in the city center, and though we didn't actually any of the public transportation, there seemed to be a lot of options for getting around the city other than in a cab. Our room... More 

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Shifnal, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This is part of the exhibition centre, and although away from centre is well served by tram routes which make travel into city centre easy. Large department store (Manor) within waling distance and large Co-op across the road. £2nd floor Red Bar just across the square which gives magnificent views of the city.

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Randolph
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Swissotel in Basel is a' First Class' hotel. The hotel staff is outstanding , the guest rooms are immaculate, and the location is great. Always my first choice when my travel plans take me to Basel.

Review collected in partnership with Swissotel Hotels & Resorts

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is modern and clean with very helpful and polite staff. I have stay several time for work. The hotel facilities are perfect, with pool and gym available. The food has always been excellent quality, from breakfast through to dinner. The location from my perspective is perfect; easy walking access to the city and my place of work. There... More 

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Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear revilorellim88 Thank you very much for taking the time to complete our survey and for your great feedback! I am delighted to hear that you had another pleasant stay with us and that we did provide everything you needed. The whole team is looking forward to welcoming you back very soon! In the meantime, if there is anything we... More 

Leicestershire, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel staff were very helpful and even provided us with a travel ticket for the busses and trams for the duration of our stay. The hotel was ideally situated. Rooms cleaned and tidied each day. Buffet breakfast was lovely and set us up for the day. Would definately recommend.

Review collected in partnership with Amoma.com

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Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Carolyne W. Thank you very much for taking the time to complete our survey! I am delighted to hear that you liked your stay at our hotel! I am happy that you were pleased with your room, breakfast and our staff! Our team is looking forward to welcoming you back soon! Please feel free to contact me at any... More 

Geneva, Switzerland
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent one night at the hotel with my boyfriend. We had a standard room with continental breakfast. I was at Swissotel in Singapore in the past so I was expecting a high standard and they dis not dissapoint. The location is right opposite Baselworld, the convention center, and only a 10' walk from the old city. Perfect place, restaurants... More 

Was this review helpful? Yes 1
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Cecilia GVA Thank you very much for your feedback. I am delighted to hear that your liked your stay with us and that we provided everything you needed to your satisfaction. The whole team is looking forward to welcoming you back very soon! Please feel free to contact us at any time if there is anything we can do... More 

New York City, New York
Top Contributor
82 reviews 82 reviews
7 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very nice and comfortable, but the main attraction is that is it's location. Many of the city's trams stop right outside and you can get almost anywhere in Basel from there. If you are aware, you get a free tram pass in the hotel, which can be used on any tram. You can get a tram to... More 

Was this review helpful? Yes 1
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear stevesol6718 I am very happy to read your positive feedback and I would like to thank you very much! The whole team is looking forward to welcoming you back very soon! In the meantime, please feel free to contact us at any time if there is anything we can do for you. Yours sincerely Brigitte Fritz General Manager More 

Zurich, Switzerland
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel with spacious and calm rooms that are clean. Although there is carpet on the floor. Airconditioning can be turned off and windows can be opened. In case you have a window facing the rear (as we had) the rooms are really quiet and you can sleep with open windows if you prefer. The hotel itself is located not... More 

Was this review helpful? Yes 1
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Darktemptation Thank you very much for taking time to complete our guest survey and for your positive feedback! I was delighted to hear your comments and will share them with all my colleagues. The whole team loos forward to welcoming you back very soon, and in the meantime, if there is anything we can do for you, just let... More 

Durban, South Africa
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

By far one of, if not the best hotels I have ever stayed in. Very Central and easy to get around. The staff are amazing, the food is great, the breakfast is lovely! But strangely the best thing about this hotel is the Concierge Desk, the guys are remarkable, they can arrange anything anytime of the day and have knowledge... More 

Was this review helpful? Yes 1
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Ms Nomad_Nu Thank you so much for taking time to complete our guest survey and your positive feedback! I am very happy to hear that you liked your stay with us and that you felt very well treated by the Concierge Team! We all look forward to welcoming you back very soon! Please feel free to contact me at... More 

Geneva, Switzerland
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for one night only and while the area around the hotel appears to be the red light district, it was almost impossible to notice, at least during the day. The hotel is right opposite the Messe and a c. 10 minute walk from the old town, so ideal for business and private travellers. Rooms are large and... More 

Was this review helpful? Yes
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Franz B Thank you very much for your feedback. I am delighted to hear that you liked your stay with us and that we provided everything you needed to your satisfaction. The whole team is looking forward to welcoming you back very soon!! Please feel free to contact us at any time if there is anything we can do... More 

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