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All 46 Basel hotels

Swissotel Le Plaza Basel

5.0 of 5 Hotel   |   Messeplatz 25, Basel 4005, Switzerland
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83%
Ranked #13 of 46 hotels in Basel
Certificate of Excellence 2013
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272 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poznan, Poland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've stayed in many hotels in Basel and this is my number one. Nice rooms and lobby, very friendly staff and great place in the lobby to meet with someone. Size of rooms and facilities are great. The only disadvantage is that there is no bottled water available for free in the room which is quite surprising for 5* hotel.... More

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Mold, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 4 nights at this hotel. Very comfortable, and staff very friendly and made us feel very welcome. Only slight criticism is that it would have been nice to have another choice of restaurant in the hotel but there are plenty of other good restaurants in Basel. Otherwise, Breakfast was fantastic with a great buffet and the cheerful chef... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

At CHF200+, this is the worst 5-star hotel ever! The room is so noisy that I am writing this at 6am while still staying at the hotel, but what else is there to do when you've been woken up for an hour by the sound of the trams which is so loud that you might as well be laying directly... More

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Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest Thank you for your feedback regarding your stay at our hotel. We were truly sorry to learn of your disappointment during your last stay. What can we do for you to feel more comfortable? Please contact us at any time. Thank you very much for your visit. We hope to have the pleasure of welcoming you again. Sincerely... More

Mumbai (Bombay), India
Contributor
19 reviews 19 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 weeks in this hotel during official visit. This is a wonderful hotel which is just opposite tram station from where tram can be taken to reach many places. Hotel gives a Basel pass too which can be used for free rides in trams. The rooms are quite cosy with nice simple decor. Bed is good & toilets... More

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Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest It is my pleasure to hear that you felt comfortable in our hotel and that you enjoyed your time here in Basel. We have shared your feedback with all our staff members as we strive to exceed all our guests expectations and to always provide the best service possible. The only thing we were surprised about that we... More

Cary, North Carolina
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 1 night on business. We landed at the airport first thing in the morning and thankfully, they let us checkin early! Nice place but expensive, even for Basel. Had some nice Amarone in the lobby bar though.

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Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Thank you very much for your friendly feedback! More

Coventry, United Kingdom
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for one night as my company stays here. The hotel itself was very impressive with a large reception area with best friendly and helpful staff and a bar area close to reception. The rooms are very large and spacious. My room had 2 singles beds pushed together to make a double and the cushions are amazingly comfortable.... More

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Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest Thank you very much for taking the time and giving us your positive feedback regarding our hotel facilities, staff and location. Your recommendation for the Swissôtel Le Plaza Basel is encouraging us highly. Hopefully we can welcome you again as our guest in the future! Sincerely Brigitte Fritz General Manager More

Contributor
20 reviews 20 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

By far the best steak I have eaten in many a year in the hotel restaurant. Stayed for seven days on extended business. Staff were extremely helpful and friendly. Breakfast was a pleasure. The gym was very well equipped indeed.

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest, Thank you very much for your wonderful rating. We are pleased that you enjoyed your stay with us and look forward to welcoming you back soon. Sincerely Brigitte Fritz General Manager More

Edinburgh
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 28, 2014

We stayed here for 3 nights and everything about the hotel was excellent. From the receptionist to the staff in the restaurant everyone was so friendly and helpful. Rooms were decent size and spotlessly clean, beds were really comfortable and there was no noise at all during the night. The breakfast was amazing and nothing was too much trouble. The... More

Was this review helpful? Yes 1
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest What else can I say about your rating than a BIG THANK YOU! I am happy that you felt comfortable and that we provided all the services and treatments you needed. We have shared your feedback with the entire team, who wanted to pass on their gratitude. Thank you very much for your visit. We hope to have... More

Hunterdon, NJ
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 27, 2014

A nice clean hotel located close to tram stop. Not the prettiest of location in the city as compared with other hotels, but for business it was fine. I stayed during a sports event with several players a the hotel. They were young and a bit loud on floor 3 so after 2 sleepless nights I asked to move. I... More

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Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear AnitainNJ Thank you very much for having chosen our hotel and for taking the time to write a survey on Tripadvisor. I was pleased to read that overall you enjoyed your stay together with your comments for improvement. Thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a... More

Beaconsfield, Bucks
Top Contributor
86 reviews 86 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 15, 2014 via mobile

Very pleased with this hotel - nice breakfast, decent dinner one evening, clean and comfortable room. They were happy to offer pillow alternatives for me, as originals too soft. The bed was also very soft, kept thinking I was going to fall out! I really liked that they provide you with a public transport pass, and that the internet charge... More

Was this review helpful? Yes
Swissotel_Le_Plaza, Manager at Swissotel Le Plaza Basel, responded to this review

Dear Guest Thank you very much for your wonderful review of your stay here in Switzerland. As enthusiastic hosts, we take pleasure in pampering you with outstanding quality and personal service. We are delighted about your positive opinion and will pass it on to our entire team. We are looking forward to welcome you again at our hotel. Sincerely Brigitte... More

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Additional Information about Swissotel Le Plaza Basel

Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Basel Hotel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza
Address: Messeplatz 25, Basel 4005, Switzerland
Phone Number:
Location: Switzerland > Basel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Basel
#9 Family Hotel in Basel
#9 Business Hotel in Basel
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Le Plaza Basel 5*
Official Description (provided by the hotel):
Swissotel Le Plaza Basel is the largest hotel in the Basel area. Directly located at the fairgrounds and only a few minutes by foot from the river Rhine and the old town, it is the perfect venue not only for business travellers, but also for leisure guests.Our 238 stylishly appointed rooms are at least 25 sqm, which makes them the largest in town. The hotel’s facilities include the modern ô bar and the restaurant Grill25. Basel’s first "Urban Grillroom" is all about perfect steaks and fresh fish. Vegetarian dishes are also available.All rooms are equipped with a large working desk with integrated adapters, ironing facilities and wired & wireless internet access. Additionally, Swissotel Le Plaza features a business corner with free internet access in the lobby. Our fitness area, Purovel Sport, offers state of the art fitness equipment which also invites to relax in the sauna or enjoy a massage. Furthermore, our guests benefit from the Concierge service, which always has some insider tips, as well as from free parking on weekends and the Basel Mobility Ticket for free use of the public transportation system. ... more   less 
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