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All 47 Basel hotels

Dorint Hotel An der Messe / Basel

3.0 of 5 Hotel   |   Schoenaustrasse 10, Basel 4058, Switzerland (Formerly "Novotel")
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Dorint Hotel An der Messe / Basel
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Ranked #27 of 47 hotels in Basel
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179 people have reviewed this hotel

Traveler rating
    42
    89
    34
    9
    5
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17
45
12
79
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Montreal, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed here for five nights. The main reason for our trip was a business conference my wife was attending. The location is OK. It is safe and nestled in a residential neighbourhood. You can take public transit to the hotel from the train station (a tram and a bus or tram and 10 minute walk). If... More

Was this review helpful? Yes 1
Jersey, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night just passing through. Couldn't believe how lovely Basel was. The hotel staff were friendly, room excellent and you get a free transport ticket for your stay. The city was 4 stops on the tram which was 1 minute walk from the hotel. The air conditioning struggled to keep up in the hot weather. Overall... More

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England
Top Contributor
88 reviews 88 reviews
73 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a couple of days during the Basel Tattoo and had a good stay. The hotel reception is quite modern and the hotel itself is reasonably compact. Reception staff are very friendly and very keen to ensure you have a pleasant stay. The rooms are more minimalist than a UK Travelodge but comfortable all the same. The beds... More

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1 review
1 of 5 stars Reviewed July 22, 2014 via mobile

They were carrying out some refurbishment on floor 3 during my 2 week stay and the noise could be herd on every floor. This was a business / working stay and I was working nights but was unable to sleep past 8 in the morning due to the noise. The rooms were small, you had to pay extra for tea... More

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Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wunderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer service. Thank you for your feedback. Based on the information provided we are assuming that you belong to the Basel Tattoo group. We... More

Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

Very friendly and helpful Staff. Quiet location within easy walking distance of Central amenities, Rhine and all tram and train points. Very we'll placed for Basel Tattoo events. Not sure it's a 4 star, but certainly a very solid 3 plus. Very clean and tidy as you would expect.

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Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

Dear Arnie We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house and we were able to impress you... More

Bucharest, Romania
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 21, 2014

I went several times to this hotel (nothing positive nor negative, except for prices) but last time I was disappointed because despite the fact that I asked for a non-smoking room they gave me a smoking one. I do not expect simpathy from a smoker but for a non-smoker that feels the smoke from the distance sleeping in a smoking... More

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Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank your stay at the Dorint An der Messe Hotel Basel and especially for your feedback. Every guest feedback helps us to improve our processes and to provide high quality customer services. We are very sorry to hear that your stay at our hotel did not meet your expectations at all. Your anger and disappointment are... More

Geneva, Switzerland
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 16, 2014

Location: not the best location - to visit the city center I'd rather stay on the other side of the river (closer to the old town) Service: average and I would expect improvement. For instance, if I ask over the phone to the frontdesk to get slippers I do not expect me to go downstairs to pick them but rather... More

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Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wunderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer service. Unfortunately we were not able to impress you with our services during your stay in our hotel. We still need to work... More

Exeter, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 5, 2014

We stayed In here on a Saturday evening in early may this year on our drive from the uk to Tuscany. The hotel was easy to find had a large underground car park, and the staff were excellent. We went into basel on the Saturday evening, and the receptionist gave us free passes for the trams which was a really... More

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house and we were able to impress you with our... More

Sao Paulo-BRAZIL
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2014

Dorint is a nice hotel for who is working in Basel or even on vacation, but one thing I missed was a small fridge for water and soda. The room is comfortable and spacious, with a desk for writing and computing.

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house and we were able to impress you with our... More

Washington Crossing
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

A very pleasant and cosy hotel to stay at quite near to downtown Basel. Immensely helpful and accommodating staff. Make sure you secure a room on the 'courtyard side'; otherwise, the street side is far too noisy to get a good night's rest. On weekdays, internet issues often occur lat in the evening as a result of 'user overload' but... More

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house and we were able to impress you with our... More

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Additional Information about Dorint Hotel An der Messe / Basel

Address: Schoenaustrasse 10, Basel 4058, Switzerland (Formerly "Novotel")
Location: Switzerland > Canton of Basel > Basel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Dorint Hotel An der Messe / Basel 3*
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Also Known As:
Dorint Hotel An Der Messe

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Amenities

Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Class
Number of rooms
171

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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