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All 47 Basel hotels

Dorint Hotel An der Messe / Basel

3.0 of 5 Hotel   |   Schoenaustrasse 10, Basel 4058, Switzerland (Formerly "Novotel")
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Dorint Hotel An der Messe / Basel
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80%
Ranked #25 of 47 hotels in Basel
A recent review
4 of 5 stars reviewed 1 week ago
Arnie A Oxford, United Kingdom
  • Overview
  • Reviews (174)
  • Photos (35)
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  • Room tips (14)
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174 people have reviewed this hotel

Traveler rating
    42
    86
    32
    9
    5
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16
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79
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed 1 week ago via mobile

They were carrying out some refurbishment on floor 3 during my 2 week stay and the noise could be herd on every floor. This was a business / working stay and I was working nights but was unable to sleep past 8 in the morning due to the noise. The rooms were small, you had to pay extra for tea... More

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Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wunderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer service. Thank you for your feedback. Based on the information provided we are assuming that you belong to the Basel Tattoo group. We... More

Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly and helpful Staff. Quiet location within easy walking distance of Central amenities, Rhine and all tram and train points. Very we'll placed for Basel Tattoo events. Not sure it's a 4 star, but certainly a very solid 3 plus. Very clean and tidy as you would expect.

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

Dear Arnie We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house and we were able to impress you... More

Bucharest, Romania
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 21, 2014

I went several times to this hotel (nothing positive nor negative, except for prices) but last time I was disappointed because despite the fact that I asked for a non-smoking room they gave me a smoking one. I do not expect simpathy from a smoker but for a non-smoker that feels the smoke from the distance sleeping in a smoking... More

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Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank your stay at the Dorint An der Messe Hotel Basel and especially for your feedback. Every guest feedback helps us to improve our processes and to provide high quality customer services. We are very sorry to hear that your stay at our hotel did not meet your expectations at all. Your anger and disappointment are... More

Geneva, Switzerland
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 16, 2014

Location: not the best location - to visit the city center I'd rather stay on the other side of the river (closer to the old town) Service: average and I would expect improvement. For instance, if I ask over the phone to the frontdesk to get slippers I do not expect me to go downstairs to pick them but rather... More

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wunderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer service. Unfortunately we were not able to impress you with our services during your stay in our hotel. We still need to work... More

Exeter, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 5, 2014

We stayed In here on a Saturday evening in early may this year on our drive from the uk to Tuscany. The hotel was easy to find had a large underground car park, and the staff were excellent. We went into basel on the Saturday evening, and the receptionist gave us free passes for the trams which was a really... More

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house and we were able to impress you with our... More

Sao Paulo-BRAZIL
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2014

Dorint is a nice hotel for who is working in Basel or even on vacation, but one thing I missed was a small fridge for water and soda. The room is comfortable and spacious, with a desk for writing and computing.

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house and we were able to impress you with our... More

Washington Crossing
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

A very pleasant and cosy hotel to stay at quite near to downtown Basel. Immensely helpful and accommodating staff. Make sure you secure a room on the 'courtyard side'; otherwise, the street side is far too noisy to get a good night's rest. On weekdays, internet issues often occur lat in the evening as a result of 'user overload' but... More

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house and we were able to impress you with our... More

London
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 27, 2014

I stayed in the Dorint Basel with a friend in a European weekend tour and it was all positive. I've stayed here before and the staff is helpful and knowledgeable. It is a little bit out of the way but several buses/trams will take you to the city centre and train stations. Rooms are very clean and comfortable. Will definitely... More

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. We are very pleased that you enjoyed your stay in our house again and we were able to impress you with our... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 20, 2014

Staff are friendly.. Not many though! Clean and neat rooms and bathrooms. The location is excellent for business.. Just beside the exhibition square but 5 tram stops away from the city centre. The food is good but over priced

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house and we were able to impress you with our... More

MD
Contributor
13 reviews 13 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 13, 2014

Our room at the Dorint Hotel was spacious. It included a small but fully equipped kitchenette. Restaurants in Basel are fairly expensive, so stocking the fridge with groceries enabled us to eat breakfast in the room. There is a sofa and large desk and nice, modern bathroom. Very large windows let in a lot of light. Our room faced a... More

Was this review helpful? Yes
Joana E, Guest Relation at Dorint Hotel An der Messe / Basel, responded to this review

We would like to thank you for choosing the Dorint An der Messe Basel during your visit to our wonderful city. We appreciate every feedback in order to improve our processes and to provide high quality customer services. It’s a pleasure to hear that you enjoyed your stay in our house. Regarding the breakfast we suggest you to book our... More

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Additional Information about Dorint Hotel An der Messe / Basel

Address: Schoenaustrasse 10, Basel 4058, Switzerland (Formerly "Novotel")
Location: Switzerland > Basel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Dorint Hotel An der Messe / Basel 3*
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Also Known As:
Dorint Hotel An Der Messe

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Amenities

Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#14 Family Hotel in Basel
Hotel Class
Number of rooms
171

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