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Dorint Hotel An der Messe / Basel

Schoenaustrasse 10, Basel 4058, Switzerland (Formerly "Novotel")
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Dorint Hotel An der Messe / Basel
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Dorint Hotel An der Messe / Basel
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221 reviews from our community

Traveler rating
    52
    110
    44
    10
    5
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22
56
13
97
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
Contributor
16 reviews 16 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

The Dorint is in the perfect location for my business travels. The Tram stop is nearby, as well as a train station (3-4 blocks) and one of the main roads to old town (with many restaurants). The staff has always been great (my 3rd stay), including a very gracious experience when I made an error. The restaurant is good, but... More 

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Birmingham
Contributor
12 reviews 12 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 18, 2015

I stayed at the Dorint hotel last weekend, it is very easy to locate and just a short walk from the river. Basel is beautiful anyway, just to walk around. My room was contemporary, and equipped with everything a business man or woman might need for their trip. The bed was super comfy as was my pillow, I slept really... More 

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Cambridge, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 8, 2015

I stayed here for a business meeting recently. The rooms are clean and spacious, the staff friendly and helpful and the breakfast very varied in terms of choice. We had a meeting at the edge of the restaurant and the staff were helpful but not intrusive.

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Saltash, United Kingdom
Top Contributor
109 reviews 109 reviews
9 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed April 7, 2015

Great hotel, we had a huge room which was ideal for a family of 5. There was a small kitchen also, which was good as we opted not to have breakfast in the hotel restaurant (to save money) and we were able to store drinks and snacks in the fridge. Very comfortable beds - we all slept well. The bathroom... More 

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dorintbasel, Gästebetreuung at Dorint Hotel An der Messe / Basel, responded to this review

Dear Guest, We would like to thank you for your nice comment and the positive feedback about our staff. Of course we will forward it to them. We are really happy to hear that you enjoyed your stay in our hotel and thaty you appreciated our services and the transportation facilities. We are also glad to hear that you liked... More 

Senior Contributor
22 reviews 22 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 30, 2015

Stayed here while working at the Messe, which is five minutes walk.. Super convenient, nice clean large room, good breakfast and polite staff. Nothing to complain about at all, would be delighted to stay again if in Basel!!

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dorintbasel, Gästebetreuung at Dorint Hotel An der Messe / Basel, responded to this review

Dear Guest, thank you for your nice comment. We appreciate your feedback regarding the rooms, good breakfast and our staff. We are happy to hear that you have nothing to complain about us and are honored to konw that you would like to stay again in our hotel. We look forward to welcoming you in our hotel. Kind Regards Irina... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 29, 2015

Very good breakfast, several nice options. I really liked! The hotel location is not so good as other options in Basel. The city is not that big though. Dorint Hotel is beautiful and well maintained. The employees are very polite also.

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dorintbasel, Gästebetreuung at Dorint Hotel An der Messe / Basel, responded to this review

Dear Bruno, Thank you that you took the time to comment us. We are glad that you enjoyed your stay in our hotel and especially our breakfast. We will forward your positive feedback to our staff. We look forward to welcoming you again in our hotel. Kind Regards Irina Briellmann Guest Relations More 

Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 17, 2015 via mobile

Stayed here for a business trip for three nights. A good, clean hotel which is only a block from the tram. We arrived early in the morning and while our room was not ready yet, the friendly staff at reception gave us plenty of recommendations for the best way to spend our morning. Very firm bed and a quiet hotel... More 

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Mildenhall, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 15, 2015

We are a family of 2 adults and a 6 and 4 year old. There was a large bed and huge sofa made into a bed. Our room had a kitchen and large clean bathroom. Upon arriving the children were given teddy bears. The staff was friendly, gave great directions, and provided maps. The only downside was paying for parking... More 

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dorintbasel, Gästebetreuung at Dorint Hotel An der Messe / Basel, responded to this review

Dear Matteo, we are happy to hear that you enjoyed your stay in our hotel and that you appreciated our budget saver rate including breakfast and the garage. However, we regret that you found the blanket to small and our pillows to thin. For your next stay we would like to recommend you to contact our Housekeeping or our reception... More 

Limassol, Cyprus
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 2, 2015

upon arriving at the hotel late at night, about 23.00 it proved that there was a small confusion with the reservation which needed to be clear. the front office lady was extremely rude and hostile and refused to give us, amongst others, access to the wifi to verify the reservation. she even spoke in german to her colleague saying not... More 

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dorintbasel, Gästebetreuung at Dorint Hotel An der Messe / Basel, responded to this review

Dear Guest, first of all we would like to thank you that you took the time to comment our hotel. We regret that we did not meet your expectations and that our staff seemed rude to you. In order to understand the matter we would like to discuss this personally with you. We would be glad if you would call... More 

Ghent, Belgium
Top Contributor
67 reviews 67 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 27, 2015

I stayed here for business for two nights. As I got a room facing the street, and I am a light sleeper, the road noise bothered me quite a bit. I asked for another room and got one straight away, I could even occupy it immediately. The hotel staff was very freindly and accomodating. The standard rooms have a fairly... More 

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dorintbasel, Gästebetreuung at Dorint Hotel An der Messe / Basel, responded to this review

Dear Johann, first of all, thank you that you took the time to comment us. We regret that at the begging you could not sleep well because of the situation of our Classic rooms. But we are happy to hear that you enjoyed our Comfort rooms facing the garden side and that you got immediately a room as you requested.... More 

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