We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 Basel hotels

Steinenschanze Stadthotel

3.0 of 5 Hotel   |   Steinengraben 69, Basel CH - 4051, Switzerland (Formerly Minotel Steinenschanze) (Vorstädte)
Hotel website
Hotel amenities
Save Saved
You added Steinenschanze Stadthotel to your Saves list
Steinenschanze Stadthotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
95%
Ranked #6 of 47 hotels in Basel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Ziggy P Toronto, Canada
  • Overview
  • Reviews (123)
  • Similar Hotels
  • Photos (59)
  • Amenities
  • Q&A
  • Room tips (22)
  • Location
  • More
Write a Review

123 people have reviewed this hotel

Traveler rating
    73
    39
    7
    3
    1
See reviews for
18
47
14
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent service and many added touches make this hotel a real gem. In the evening we enjoyed complementary beverages and snacks in the garden which is a peaceful oasis. They loaned us an electrical adapter and offered us free bottled water at check out. We were given two transit passes to take the trams for free during our stay. Comfortable... More

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guest We would like to thank you for your kind feedback. One of the main reason, why guest book our hotel is the great location. The old town with the tourist attractions, the center with museums and the shopping possibilities are just around the corner. And, you are right; the free ticket for the public transportation makes is easy... More

NY
Contributor
14 reviews 14 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel in every way, if you can find it. Exit the train station, cross the street, and take Bus 50 to the hotel. We attempted to walk to it and found it difficult to find on a one way street. Very cool one night visit to Basel.

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

We thank you for your feedback. We are glad that you enjoyed your stay in our Hotel. As you mentioned it, the easier way to reach our hotel is the Bus 30 from the train station SBB. The Bus 50 is the one which brings you from the Basel airport until the train station. This course is free of charge... More

Stockport, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This would have got 4 stars but for the attentiveness and good customer service of one particular staff member, Annette. It was unseasonably hot in Basel on the nights I stayed. So having had an uncomfortable and more-or-less sleepless night due to the heat, I turned up at reception the next morning to be told that the air conditioning had... More

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. We are very attentive at your opinion and all the details that you describe will certainly help our future guests to enjoy their stay in Basel. As you mentioned, we recommend using the bus 30 from the SBB station to the hotel. The course... More

Washington DC
Top Contributor
74 reviews 74 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As other reviewers have commented, the Steinenschanze is a real find, just steps above the historic center of the city. We stayed 2 nights in a large modern room at a reasonable rate that included a delicious breakfast (at other hotels in Switzerland, you can expect to pay an additional $30 or so per person just for that). In the... More

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

We are glad to read your kind review on Stadthotel Steinenschanze. We do try, whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest book our hotel is the great location. The old town with the tourist attractions, the center with museums and the shopping possibilities are just around... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Our hotel of choice was full, and they recommended this hotel. What a brilliant recommendation. As others have said, it is good value for money (for Basel), the location just a few steps from the Altstadt and its closeness to public transported suited us just fine. The staff were incredibly helpful and friendly. But the real bonus was the garden:... More

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for your kind review on Stadthotel Steinenschanze. We always communicate the ratings in our team meetings, and our staff is happy to hear your comments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest book our hotel is the great location.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2014

We flew into Basil on June 6th and had a wonderful stay at the hotel. Eva who was one of the receptionists was so delightful to work with. They told us how to use the free public transportation to get to the hotel and it worked perfectly. When you arrive they have wine and snacks down stairs for you. Also... More

Was this review helpful? Yes 2
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for your positive review at TripAdvisor. We are very pleased that you could spend a nice stay in Basel and in our House. Praise makes us happy and confirmed us in our daily work. We wish you a good time and would be pleased to welcome you once again with us. More

Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 5, 2014

My wife and I just spend 3 days in this comfortable hotel. Our room was very quiet, clean and comfortable. Considering the price of other hotels in Basel, it was a true value for the money. Its location is just a 10 minute walk from a main tram stop down town. The front desk people were all very friendly and... More

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest! Thank you very much for taking your time to write such a kind review about our hotel. Our priority is to give our guests the best service possible, so they can enjoy the experience of staying with us. One of the main reason, why guest book our hotel is the great location. The old town with the tourist... More

Camperdown
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 25, 2014

Rocked up here after a 5 hr drive from Paris . Easy to find on the GPS . Lucky to find such helpful people on the reception . Elmira and Alex , were more than helpful . Sent us straight to the downstairs lounge for a complimentary drink ( or three ) We loved the city, we were lucky to... More

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Happy Campers" We would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is offering an extraordinary service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. The Garden is our hidden "Oasis" a... More

antioch, ca
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 14, 2014

Steinenschanze Stadthotel, Steinengraben 69, is an excellent hotel, very comfortable and clean and short taxi ride from the train station and a short walk to museums. The staff was outstanding. The desk clerk escorted us to our room, demonstrating how to use the elevator and the different features of our room. Throughout our stay, the staff responded to our every... More

Was this review helpful? Yes 1
Michaela-Maria N, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guests We thank you for your kind feedback about our hotel. It is very rewarding for us to hear that you field comfortable and that you will keep a nice memory of your stay in Basel. One of the most important for us is to be helpful and pleasant with our guests. We hope that this is the reason... More

Ghent, Belgium
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 12, 2014

I loved everything about this hotel, except maybe the prices. I arrived quite early, at 7:45 but it was no problem for the staff. My room was already ready, so I had some time to refresh before heading off. The staff was really friendly: they gave directions, offered an umbrella when it was raining and the first day they brought... More

Was this review helpful? Yes
Michaela-Maria N, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest We thank you for your friendly feedback about your stay in our hotel. As you mentioned, our hotel is not far at all from the city center which can be reached in 5 minutes by foot. The mobility ticket is very helpful to reach some museums like the Foundation Beyeler which is a little bit outside of Basel... More

Owners: What's your side of the story?
If you own or manage Steinenschanze Stadthotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Basel with
any amenities

Been to Steinenschanze Stadthotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Steinenschanze Stadthotel

Address: Steinengraben 69, Basel CH - 4051, Switzerland (Formerly Minotel Steinenschanze)
Phone Number:
Location: Switzerland > Basel > Vorstädte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Steinenschanze Stadthotel 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Tingo, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Steinenschanze Stadthotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Minotel Hotel Basel
Minotel Basel
Basel Minotel

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Room/suite (18)
Viewed
View from room (3)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Room/suite (13)
Viewed
Dining (1)
Viewed
Other (8)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly )
Hotel Style
#6 Romantic Hotel in Basel #7 Family Hotel in Basel #11 Business Hotel in Basel
Hotel Class
Number of rooms
53

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer