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Steinenschanze Stadthotel

#8 of 50 Hotels in Basel
Certificate of Excellence
Hotel website
Steinengraben 69, Basel CH - 4051, Switzerland (Formerly Minotel Steinenschanze)
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10% off room rate
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Steinenschanze Stadthotel
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202 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Le Grand- Saconnex
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We come to this small but comfortable hotel every year to attend to the Basle Tattoo. Though I have to admit that the breakfast offer was a little bit downsized, I'd like to point out the ideal location of this hotel - near the train station and yeat near of the Barfüsserplatz. The Münster is a bare 10-15 minute walk... More 

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Los Angeles, CA
Level Contributor
275 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Located a short bus ride (one stop) from the Swiss, as opposed to the German, train station (Bus 30 and it does NOT stop directly in the bus terminal in the plaza outside the train station, but rather just to the side of it), the Steinenschanze Stadt Hotel is located on a busy main street and is in a non-descript... More 

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Maryland, USA
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Although my room was small, it was very comfortable and secure, which is most important. (also not uncommon for Europe) I liked that the hotel was both convenient to the Basel SSB (only one stop away on the 30 bus) and that it was close to the old city (5 minute walk). Free good-quality WiFi was included. Another plus is... More 

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Brooklyn, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed just one night, hoping for little since this was a 3 star hotel. From start to finish, my experience was excellent. I was allowed to check in early, I was allowed to check out two rooms and choose, and the lady that checked me in generously gave me directions to spend the day in the mountains. When I... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for the kind review on Stadthotel Steinenschanze. We always communicate the ratings in our team meetings, and our staff is happy to hear your comments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest book our hotel is the great location.... More 

Crete, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was delightful! We loved everything about it! Everyone was so helpful but Sven was the best we have ever encountered. He helped with anything at all that we needed. The hotel is a better place because Sven works there!!! If we ever visit again we will be sure to stay here!

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guest Many thanks that you have taken the time to evaluate us . Our guests just appreciate the attentive service of all our employees . That you have our newest employees " Sven " praised the team so that makes him very proud , of course, and confirmed him in his work . We look forward to welcoming you... More 

Oxford UK
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is in a good location for most things in Basel. From the outside not the best looking hotel, although inside its very clean and has a functional feel about it. The bedrooms can seem basic, although its clean and the bed was comfortable. They have an very nice outside garden and you are allowed a free welcoming drink... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guest Many thanks that you have taken the time to evaluate us . We are delighted that you have felt so comfortable with us and were zufrienden with our services . Our location is the ideal starting point for all kinds of leisure trips in Basel . Thanks to the by outstanding tram connections you reach your destination without... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My son booked a single room yesterday for 145€ per night, breakfast and parking not included. Being a 19 y.o. boy someone thought to be smarter than him, and gave him the worst hotel room. The room was terrible, small, without working air conditioning. And when he asked for reimbourse or any kind of discount, the answer was that the... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest swept back from vacation , I was very surprised about your review concerning the stay of your son. Our goal is for the duration of stay to make our guests you as comfortable as possible. It is usual with us, guests staying for the first time with us to accompany and explain everything to the room as our... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We were very pleased to have free transportation cards and the spirits at nigths. The garden at the backyard is definitely big plus for smoking or relaxing. The breakfast was very satisfying in terms of quantity and quality of the food offered.

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you so much for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards More 

NY
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 28, 2015

This hotel is in close proximity to the Old Town,public transportation and the cruise port. The front desk personnel could not have been more helpful in answering all our questions. The room was clean and spacious and the adternoon refreshments were welcome after a walking tour we took using the pamphlet provided by the desk personnel. Breakfast is offered for... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for your kind review on Stadthotel Steinenschanze. Your description of our Hotel is very complete and we don’t need to add any other information! We are glad that you enjoyed the comfort of the room and facilities and the service of our staff. As you have mentioned, we all give our best to offer an extraordinary... More 

Macau, China
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 28, 2015

Stayed here for 5 nights while attending a conference at the university. The hotel is well located near the old town - and while not in the old town a two minute walk through the middle of the University Music School was always a pleasure for the ears. The hotel itself is bright and airy with a glass lift in... More 

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for the kind review on Stadthotel Steinenschanze. We always communicate the ratings in our team meetings, and our staff is happy to hear your comments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest book our hotel is the great location.... More 

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