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Steinenschanze Stadthotel

#6 of 49 Hotels in Basel
Certificate of Excellence
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Steinengraben 69, Basel CH - 4051, Switzerland (Formerly Minotel Steinenschanze)
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Steinenschanze Stadthotel
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Steinenschanze Stadthotel
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182 reviews from our community

Traveler rating
    106
    61
    11
    3
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Murfreesboro, Tennessee
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel prior to a Rhine River Cruise. As other reviews and information have said, this hotel is not in the heart of the city. It is a 15 minute walk to the city center. Getting there is downhill, coming back is uphill. There was no dinner service at the hotel restaurant and nothing within a 5... More 

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guest We thank you for your feedback. We hope that your Rhine River Cruise was nice! We are glad that you appreciated the service of our staff. We always try to be helpful for our guests. As you mentioned it we don’t serve dinner in our hotel but we are always ready to give suggestions to find good restaurants... More 

Coventry, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is really welcoming. There is an open bar downstairs in the evening and free coffee and cakes all day Breakfast is good. I really enjoyed my stay here and will return here again. The hotel is quiet.

Was this review helpful? Yes 1
Steinenschanze, Geschäftsführer at Steinenschanze Stadthotel, responded to this review

Dear Guest We would like to thank you for your kind feedback. One of the main reason, why guest book our hotel is the great location. The old town with the tourist attractions, the center with museums and the shopping possibilities are just around the corner. And, you are right; the free ticket for the public transportation makes is easy... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

3 nights with friends , booked on the reviews from Tripadviser... Not disappointed . Near the old town , free tram pass, superb breakfast choice and quality, quiet garden facing room , complimentary drinks in the afternoon especially nice taken in the secluded garden with resident ducks ! Free wifi, use of computers, loan of plug adapters and most importantly... More 

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guest We thank you very much for your feedback We are very glad that you enjoyed your stay with us. We hope that you will visit us again in the future. With our best regards Michaela Maria Nazarek - Manager More 

Bedfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

A lovely hotel, really friendly and knowledgeable staff. Room was comfortable and very high standard of cleanliness.There is also complimentary water in rooms and complimentary tea/coffee/wine downstairs after 3pm. Free wi-fi. Staff also kindly offered us bottled water for our excursions and umbrella. The air conditioner is quiet and comfortable mattress, so a very good night's sleep. There's even BBC... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest Thank you very much for your kind review on Stadthotel Steinenschanze. Your description of our rooms is very complete and we don’t need to add any other information! We are glad that you enjoyed the comfort of this room and the service of our staff. As you have mentioned, we all give our best to offer an extraordinary... More 

Belgium
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at the Steinenschanze. The hotel's location is very central (only a -rather steep- walk down to one of the shopping streets) and though the exterior might not look very welcoming, the rooms are very light and modern. Although it is situated at a busy street, we were not bothered by any traffic noise (and we were... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Jasmijn Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is offering an extraordinary service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest... More 

Markham, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect hotel for our one day stopover before our river cruise. I emailed the hotel for directions from the airport, they responded within the hour with clear information. Hop on the 50 bus at the airport (free transit with hotel booking) to the train station and then 10 min walk to hotel. Our room was available when arrived about 11:00am.... More 

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guest We thank you very much for your nice feedback. We are very happy that you enjoyed your short stay with us and we hope that you had a nice river cruise! during the spring and the summer we have lot of guests going on the river cruise. The port is reachable with tram or we can organize a... More 

Sao Paulo, SP
Top Contributor
78 reviews 78 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 16, 2015

how to make your hotel experience different from other 3/4 star hotel?! do what steinenschanze did: welcome drinks (and very good ones, including juices, coffee, red and white wine) the whole afternoon and night, lindt chocolates in the bed and early check-in without charging it! also, big and well decorared room, perfect location, just near a bus stop, one stop... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guest We are glad that you enjoyed your stay in our Hotel. We thank you for your feedback and your nice remark concerning our services and our team. As you mentioned it, the easier way to reach our hotel is the Bus 30 from the train station SBB. This course is free of charge thenceforward that you have your... More 

Miami, Florida
1 review
5 of 5 stars Reviewed April 11, 2015

Very central location near public transport, museums, restaurants. Modern, clean and very european architecture. The staff was efficient, helpful and genuinely caring. Great value for the money. Highly recommend.

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is always trying to give the best service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main... More 

Bucharest, Romania
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2015

I pick this cosy hotel almost every time I go in Basel. Even if the hotel is just few hundred meters away from the old centre and 5 minutes walk to SBB railway station, it is located in a quiet area and it has a nice garden. The breakfast is excellent, great diversity and everyhing fresh. The staff is more... More 

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for the kind review on Stadthotel Steinenschanze and for being a regular guest.. We always communicate the ratings in our team meetings, and our staff is happy to hear your comments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest book... More 

Budapest, Hungary
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

The location of the hotel is great, the breakfast is better than usual and the staff was very helpful. Try to book a room away from the street facade. The internet connection was free and of very good quality.

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is offering an extraordinary service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest book our... More 

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