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Steinenschanze Stadthotel

#8 of 50 Hotels in Basel
Certificate of Excellence
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Steinengraben 69, Basel CH - 4051, Switzerland (Formerly Minotel Steinenschanze)
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1 room 1 guest
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212 Reviews from our TripAdvisor Community

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Traveler rating
    125
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (212)
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    (58)
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Bern, Switzerland
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

All staffs at hotel Steinenschanze were extremely friendly and helpful during the reservation process and during our stay as well. We were a group of 25 people and everything had been carefully prepared and ready when we arrived. The hotel has a large wonderful garden and offers drinks (even wine) free of charge, this is incredibly generous and something never... More 

Was this review helpful? Yes 1
Greater London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Visiting Basel on business from London for three days, with my new colleague from Boston, Massachusetts, the Steinenschanze Stadhotel proved to be a perfect three-day centrepoint for our busy itinerary between Basel, Zurich and Zug. Located just one-stop away on Bus 30 from the train station, it's very quick to reach destinations across Switzerland, as we discovered. From the front... More 

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Michaela-Maria N, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest many thanks that you have taken the time to evaluate us . I am very pleased that you have felt so comfortable. For our employees it is natural to look great, that your service readiness is seen and praised . Basel is a great city with many Attraktionen- the Rhine Swimming is just one of many . We... More 

Regensburg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First, the hotel's position is good, you can reach it from the Basel SBB station in 15min by foot. The hotel has a wonderful garden where you can have your breakfast. The stuff is very friendly and the rooms are nice and clean. I felt really relaxed during the stay!

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guest We are glad that you could appreciate our garden which is a nice surprise for our guests when they come back from their visit in the city and need a little break in a quiet and fresh area! Did you try to swim in the Rhein River during those warm days? You know that we lend swimming bags... More 

Malaysia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped over here for a night when travelling from Brussels to Lyon. It's easily reachable from the train station by boarding bus no.30. Do remember to show the bus driver your hotel booking receipt for a free ride. Get down at Parkhaus Steinen bus stop and the hotel would be just across the streets. The hotel reception was very helpful... More 

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest As you mentioned it, the easier way to reach our hotel is the Bus 30 from the train station SBB. The Bus 50 is the one which brings you from the Basel airport until the train station. This course is free of charge thenceforward that you have your confirmation with you . And as you certainly could appreciate... More 

Eagan, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family was having a bad day by the time we got to Basel. Our train from Luxembourg City had been delayed several times and it was 10:30 at night with temperatures still in the 90s. We were hungry, hot and tired. And all six of us were on edge. Until we got to the Steinenschanze Stadthotel, that is. When... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for the kind review on Stadthotel Steinenschanze. We always communicate the ratings in our team meetings, and our staff is happy to hear your comments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest book our hotel is the great location.... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this on-line literally as I was traveling from the airport to the city - and I could not have been happier with my last minute selection. I don't need much from a hotel, just a clean room, a good breakfast, and maybe assistance with local knowledge from the front desk staff. Good value is nice too if I... More 

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Guest We thank you very much for your nice and complete feedback. We are glad, that you had a relaxing stay in our hotel and that you could enjoy a very good service at the front desk. As you mentioned it, we always try to respond at the wishes of our guests. Yes, the garden oasis is a real... More 

Level Contributor
69 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On the outside this hotel appears to be just utilitarian. Reception, however, was more welcoming in appearance. The staff was friendly and helpful. AC and WIFI made this a comfortable stay. Having come from a river cruise, we had to laugh that the bath seemed smaller than what we had had on the boat. Breakfast was served either inside or... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest We would like to thank you for the good comments that we were able to receive and we are very glad to hear that you had an enjoyable stay. We look forward to welcoming you again as our guest soon. Best regards More 

Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What to say?! Everybody should work this way. I am happy to have put two days of my spare time in the hands of these people. Central position (5 minutes walk from the center), welcome drink, perfect room, outstandingly nice staff and garden. Want more? Free baggage deposit after your checkout, they offer free water bottles and rent you a... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff try always to give the best service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason,... More 

Le Grand- Saconnex
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We come to this small but comfortable hotel every year to attend to the Basle Tattoo. Though I have to admit that the breakfast offer was a little bit downsized, I'd like to point out the ideal location of this hotel - near the train station and yeat near of the Barfüsserplatz. The Münster is a bare 10-15 minute walk... More 

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you so much for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards More 

Los Angeles, CA
Level Contributor
288 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
4 of 5 stars Reviewed July 29, 2015

Located a short bus ride (one stop) from the Swiss, as opposed to the German, train station (Bus 30 and it does NOT stop directly in the bus terminal in the plaza outside the train station, but rather just to the side of it), the Steinenschanze Stadt Hotel is located on a busy main street and is in a non-descript... More 

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for the kind review on Stadthotel Steinenschanze. We always communicate the ratings in our team meetings, and our staff is happy to hear your comments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest book our hotel is the great location.... More 

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