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Steinenschanze Stadthotel

#5 of 50 Hotels in Basel
Certificate of Excellence
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Steinengraben 69, Basel CH - 4051, Switzerland (Formerly Minotel Steinenschanze)
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194 Reviews from our TripAdvisor Community

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Traveler rating
    115
    64
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (58)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (42)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We were very pleased to have free transportation cards and the spirits at nigths. The garden at the backyard is definitely big plus for smoking or relaxing. The breakfast was very satisfying in terms of quantity and quality of the food offered.

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NY
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is in close proximity to the Old Town,public transportation and the cruise port. The front desk personnel could not have been more helpful in answering all our questions. The room was clean and spacious and the adternoon refreshments were welcome after a walking tour we took using the pamphlet provided by the desk personnel. Breakfast is offered for... More 

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Macau, China
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 5 nights while attending a conference at the university. The hotel is well located near the old town - and while not in the old town a two minute walk through the middle of the University Music School was always a pleasure for the ears. The hotel itself is bright and airy with a glass lift in... More 

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Groveland, Florida
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When we checked in, one of the concierge staff escorted us to our room and showed us how everything worked. He was very helpful in directing us to places to eat. The location is perfect. It's very close to quaint eateries and also close to the tram. As part of our check-in, we were given passes to ride the trams... More 

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London, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel in a very central location. Had a single room here, not very spacious but totally big enough for one person. Lots of attention to detail regarding the interior design (only thing was that the curtains were quite thin, letting sun through even if closed). The breakfast buffett was great, lots of fresh food, juices and a good variety... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is always trying to give the best service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main... More 

Edson
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We were welcomed to this hotel by Raico who could not do enough for us. There were cocktails and snacks for guests after 3:00 p.m. in the lounge which overlooked a beautiful garden with ducks on the pond. Breakfast buffet available for an extra charge. It's a new hotel and in a very good location. Took a local bus to... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for your kind review on Stadthotel Steinenschanze. Your description of our Hotel is very complete and we don’t need to add any other information! We are glad that you enjoyed the comfort of the room and facilities and the service of our staff. As you have mentioned, we all give our best to offer an extraordinary... More 

glasgow, Scotland
Level Contributor
87 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is first class. From the minute you enter till you leave. It is in a great location, has spotless rooms and excellent staff. I do not have one negative comment to make and I have almost 90 reviews!!! We stayed for 3 nights and had 3 rooms. The rest of my family felt the same about the hotel.... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for your kind review on Stadthotel Steinenschanze. We are glad that you enjoyed the comfort of this room and the service of our staff. As you have mentioned, we all give our best to offer an extraordinary service at the reception as well as during the breakfast. We do try whenever possible to assist guests with... More 

UK
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I chose this for the garden, which was lovely and provided the desired place to retreat with birdsong and flowers. Supplies of refreshments were a welcome addition. The staff were all friendly and helpful. The location was a touch disappointing by a main road, but it turned out to be so quiet and it is a very short walk to... More 

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Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you very much for the kind review! We are glad that you could appreciate our garden which is a nice surprise for our guests when they come back from their visit in the city and need a little break in a quiet and fresh area! But also the winter season is interesting in Basel. There is a nice Christmas... More 

Fort Lauderdale, Florida
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time we have stayed here and love the location. It's easy to park in the public parking across the street and come up the elevator from the garage just outside the hotel. It's a quick walk to many restaurants in Old Town going back a street beside the hotel and down a flight of stairs. The... More 

Was this review helpful? Yes 1
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Thank you so much for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards More 

2 reviews
5 of 5 stars Reviewed May 25, 2015

Very friendly staff, all spoke English very well. The breakfast was very good, free beer and wine was offered from 3:00-midnight, which was a surprise. I would say the rooms were very clean although the shower was on the small side. I would recommend this hotel as it was a five minute walk to the old town.

Was this review helpful? Yes
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear guest Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is offering an extraordinary service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest... More 

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