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Hotel Victoria

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Centralbahnplatz 3-4, Basel 4002, Switzerland (Formerly TOP Hotel Victoria)
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1 room 1 guest
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Hotel Victoria
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324 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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    (324)
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Uster, Switzerland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The cheaper rooms are located in the section of La Résidence. The room has all you need and that is it. I found it rather noisy if you leave the window open. Wifi was weak. Overall it is a good Swiss hotel but besides the lobby it did not raise any emotions.

Was this review helpful? Yes
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear Martin Thank you for taking the time to share your experience of your recent stay with us. Please accept our apology for the noise from the street. Please ask next time for a quiet room facing our nice courtyard. Hope to welcome you soon again. Hotel Victoria Basel Thomas Buser, Hotelier More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed one night during a heat wave and appreciated this hotel opposite the main train station. Effective air conditioning. Helpful reception staff. My room faces a large courtyard so was very quiet and well equipped. Breakfast not included but tea making facilities plus a plate of fruit and bar of chocolate in the room. 10 per cent discount in... More 

Was this review helpful? Yes
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear Jane Many thanks for the nice feedback! Good to hear that you enjoyed our service. We are looking forward to welcoming you again at the Hotel Victoria. Kind regards Hotel Victoria Basel Thomas Buser, Hotelier More 

Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a few nights whilst on a tour around Europe. Very lovely hotel, clean and snazzy looking. Very art deco. Staff were kind and helpful. Hotel is in a good location (near train station and tram stops). Highly recommend.

Was this review helpful? Yes 2
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear Grace Many thanks for the nice feedback. We are looking forward to welcoming you soon again. Kind regards Hotel Victoria Basel Thomas Buser, Hotelier More 

Zurich, Switzerland
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 29, 2015

Stay on Business. Decent rooms, Standard equipped, clean and quite sizeable. Advisable to ask for a quite room as the central Location also has a downside, i.e. tramway opposite. Good Restaurant with Swiss specialities. Important asset of this Hotel is the Big Railway-Station parking with a separate part for the Hotel, which gives Access directly to the Hotel.

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Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear Thomas Thank you very much for your feedback. We are happy to know that you enjoyed your stay with us and hope to welcome you soon again. Kind regards Hotel Victoria Basel Thomas Buser, Hotelier More 

Brisbane
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 22, 2015

This Hotel is an Excellent Hotel ,great Location / the staff were friendly efficient & very helpful all we had to do was walk outside our Hotel & everything was there from Resturants , Supermarkets & all transport fantastic, we also received a day pass free from the hotel for the transport & our room was spacious , very clean... More 

Was this review helpful? Yes 1
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear Ronda Many thanks for your nice feedback. Good to hear that you enjoyed your stay with us. We are looking forward to welcoming you soon again. Kind regards Hotel Victoria Basel Thomas Buser, Hotelier More 

Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 8, 2015

This place was great, right across from the train station and the bus and tram stops. We were facing the courtyard but never heard any stret noise and we had the windows open a lot. The room was of a nice size with spacious bath, the only complaint was I had to relog on to get wifi every time I... More 

Was this review helpful? Yes 2
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Thank you very much for sharing your feedback with us and we are very happy that you enjoyed your stay at our hotel. We already know about the Wifi problem and our IT support is working on a solution at the moment. We are looking forward to welcoming you again at the Victoria during your next stay... More 

Milton Keynes, United Kingdom
Level Contributor
105 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 8, 2015

This is a beautifully appointed hotel only 30 seconds away from the station and airport bus.The hotel and rooms are excellently fitted out in Victoria period fittings. The television offers a full selection of UK channels. Staff are helpful and friendly and as well as providing maps will give you a mobility card for free bus transport during your stay.... More 

Was this review helpful? Yes 1
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Many thanks for your nice feedback. Good to hear that you enjoyed our service. We are looking forward to welcoming you soon again. Kind regards Hotel Victoria Basel Thomas Buser, Hotelier More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2015

The title says it all. Ideally suited to explore the city and nearby areas. All comforts of a 4 star property. No complaints regarding lightning fast check in or check out. Tram service right in front. Basel SBB station in front. Reception is helpful in recommending places to visit.

Was this review helpful? Yes 1
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear valued guest Thank you very much for your positive comments. We are happy to know that you enjoyed your stay with us and are looking forward to welcoming you soon again. Kind regards Hotel Victoria Basel Thomas Buser, Hotelier More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 29, 2015

OUR travel agent suggested this hotel as we asked to be near the station.We had a very comfortable and quiet standard room. We were given complimentary tickets for Public Transport and as trams were accessed just outside the hotel this made our first stay in Basel easy and interesting. The Coop food shop was a few metres around the corner,... More 

Was this review helpful? Yes 1
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear Margaret Many thanks for the nice feedback. We are happy that you enjoyed your stay at the Victoria and looking forward to welcoming you soon again. Kind regards Hotel Victoria Basel Thomas Buser, Hotelier More 

Watford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2015

We chose the Victoria for it's convenient position close to the main rail station and the great deal we were offered. It is smart, fairly modern with standard rooms decorated in a contemporary style. Excellent cleanliness and very helpful staff. When we arrived they gave us complementary public transport passes which gave us unlimited access to trams and buses for... More 

Was this review helpful? Yes 1
Manager_Victoria, Manager at Hotel Victoria, responded to this review

Dear Peter Jeffrey Many thanks for your nice feedback. Hope to welcome you soon again. Kind regards Hotel Victoria Basel Thomas Buser, Hotelier More 

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