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All 49 Basel hotels

Pullman Basel Europe Hotel

4.0 of 5 Hotel   |   Clarastrasse 43 | Kleinbasel, Basel CH 4005 , Switzerland (Formerly Mercure Hotel Europe Basel)
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Ranked #7 of 49 Hotels in Basel
A recent review
4 of 5 stars reviewed 4 days ago
Donald M Reading
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147 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Top Contributor
356 reviews 356 reviews
59 hotel reviews
216 helpful votes 216 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is well located and right beside a tram stop for the city centre, which is 5 minutes ride away. Check in was a bit clunky and uninformed, we had a guarantee late check out as part of our package but had to go through a scenario to get it sorted out. Same with the free drinks we were... More

Was this review helpful? Yes 2
Rottenburg am Neckar, Germany
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The Pullman Europe is in a good location in Basel between the fairground and the old town, which can be accessed in 5 minutes with the free public transport pass you receive at check-in. The hotel is new and stylish. Rooms are of a good size and nicely decorated. There is a reasonably parking garage underneath. The minor issues though:... More

Was this review helpful? Yes 1
Top Contributor
71 reviews 71 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Just over a kilometre from the centre of Basel and near the 'messe' this newly renovated hotel was a good choice for us. The beds were comfortable and the room was clean and very quiet. It is a short walk into the town but the hotel gave us free bus tickets. If you’re arriving by car you have to be... More

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Aveley, United Kingdom
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a 2 night stay at the Pullman Hotel in Basel. The location of this hotel is good for shopping and the old town, if you fancy the walk to the old town it is only 15 mins away or you can hop on the tram outside the hotel. The room was a lovely large modern... More

Was this review helpful? Yes 1
Lagos, Nigeria
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was swift & very efficient. I was upgraded to a superior room, so another plus for that. LOL Had a weeklong training here & it was flawless. The food wasn't bad considering I'm a Nigerian, I found I could always get something to eat. Only downside for me was that it always took a long time for housekeeping... More

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New York, NY
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went for work and was able to get a good rate on the hotel website. The service was excellent -- it is so easy to get around from here --it's even a few doors down from a supermarket, which is helpful to save money as well. The rooms are quite large for Europe in particular -- and very clean.... More

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights in this relatively new hotel and were delighted with our choice which lived up to expectations. It is a very well appointed hotel, clean and well equipped and a great base for exploring Basel taking about 20 mins if you want to walk across the river to the old city. Transport links outside the hotel... More

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London, United Kingdom
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We based ourselves in Basel for 4 nights while we travelled around Switzerland with our hire car. We didn't actually spend anytime in Basel except for this hotel, but it was perfectly located. We were close to the motorway which we used everyday, we didn't have to drive through town, there is a tram stop out the front on the... More

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E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear guest, many thanks for your review which I will share with my team as pure motivation on way to be one of the top hotels in Basel. it would be a pleasure to welcome you again in future. More

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Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel CH 4005 , Switzerland (Formerly Mercure Hotel Europe Basel)
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
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Also Known As:
Accor Hotel Europe Basel

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