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All 49 Basel hotels

Pullman Basel Europe Hotel

4.0 of 5 Hotel   |   Clarastrasse 43 | Kleinbasel, Basel CH 4005 , Switzerland (Formerly Mercure Hotel Europe Basel)
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Ranked #10 of 49 Hotels in Basel
A recent review
4 of 5 stars reviewed 4 days ago
schumaster Apeldoorn, The Netherlands
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166 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Apeldoorn, The Netherlands
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for 2 nights just a week ago. Check in was done swiftly, room was of a decent size. One thing that we noticed immediately was the room temperature was a bit hot for our liking. We tried everything but nothing worked, we ended up sleeping with our window open. As mentioned by previous reviewers, this... More 

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Wigan, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We have just returned from a stay here. The hotel is in an idea location to explore Basel and in easy reach via a tram of the stations for both Germany and France. The hotel seems to have only recently been refurbished and the rooms had beautiful modern decor. On the first evening our shower was blocked but that got... More 

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Glasgow, Scotland
Top Contributor
88 reviews 88 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

Have just returned from a three night stay here. This was our first visit but we certainly would love to return and would have no hesitation in recommending it. We stayed in a superior room at the rear of the hotel. The rooms were very spacious and very well appointed. I cannot agree with other reviewers who referred to the... More 

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London, UK
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights at the beginning of December with our 4 year old son. The room was a good size, too hot for us as the heating was hard to adjust. The receptionist told us that there's water in the ceiling that heats & cools but it can take a long time. We just used to leave... More 

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Muelheim an der Ruhr, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

It was now my second booking since this hotel is owned by Pullmann and i'm still satisfied. Though the booked classic room could have been a bit bigger everything else was pretty good. The location is close to downtown. The rooms are modern and tidy, internet connection is for free and the breakfast was included. The car park is reachable... More 

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Munich, Germany
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel with large rooms. It is very clean and modern. The staff is very friendly and helpful and the lounge serves very limited but good food. It's in an odd location- not bad, you just don't expect it to be there! I would definitely stay here again in Basel.

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Dublin, Ireland
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel, clean, modern, all comforts. I had read that rooms in the front are noisy due to the tram but I didn't find that to be true, I could not hear anything! Bed and pillows very comfortable, I did not find the undercover of the mattress to be annoying like in other reviews. I particularly appreciated that on... More 

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Cookham, United Kingdom
Top Contributor
75 reviews 75 reviews
27 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Pullman based upon previous reviews and were not disappointed. Check-in was efficient however our room wasn't ready (we were early) but we were offered a drink whilst we waited. The staff on the desk were very attentive as we were traveling with an infant who was restless, but they tried to make our little on at... More 

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Canton of Zurich, Switzerland
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel & rooms are actually very nice, newly refurbished, and the staff is very helpful and friendly. I would gladly give a 5 star rating if they would/could change the bedding: Since one does spend most of the time in a bed in a hotel, I think everyone agrees that the bedding is most important. While the mattress, pillows... More 

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E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear guest, many thanks for your nice feedback you gave together with your opinion regarding the mattress covers we use. The use of encasings is mandatory by the hotellerie suisse and the brand for hygenic reasons baring in mind that the hotelbed is used by many different and valualble guests. We will consider your opion upon replacement. We hope to... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is very well run and operated by very professional staff, on arrival at the reception the man who looked after us was from Berlin and was most helpful and started our weekend trip perfectly

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Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel CH 4005 , Switzerland (Formerly Mercure Hotel Europe Basel)
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
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Also Known As:
Accor Hotel Europe Basel
Hotel Style:
#1 Best Value Hotel in Basel
#6 Romantic Hotel in Basel
#6 Luxury Hotel in Basel
#9 Business Hotel in Basel
#12 Family Hotel in Basel

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