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All 46 Basel hotels

Radisson Blu Hotel, Basel

4.0 of 5 Hotel   |   Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS) (Vorstädte)
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83%
Ranked #18 of 46 hotels in Basel
Certificate of Excellence 2013
A recent review
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253 people have reviewed this hotel

Traveler rating
    75
    127
    35
    8
    8
See reviews for
20
58
23
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is well maintained! I have slept here many times for business reasons and i always enjoyed my stay. Their restaurant is fully functional, service is perfect and friendly staffs. Nevertheless you'll get a free Tram ticket and wifi. Anyway, i like it! thumbs up!

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear Jason_ffm, thank you for taking the time and giving us your positive feedback regarding your regular stays at our hotel. We are glad to hear that you appreciated our fully functional restaurant, perfect service and friendly staff. We are looking forward to welcome you another time in the future so you can enjoy the free tram ticket and free... More

Lausanne, Switzerland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 1, 2014

firstly, i haveto say the people who work at this hotel are very helpful, accommodating and just generally friendly and nice. they helped me with directions, ideas for activities and addressed my concerns in a very professional manner. that being said, i really expected a better experience in terms of our accommodations. first we found that the sheets were not... More

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear guest, thank you for your long and constructive feedback. We are glad to hear that you liked our staff and the way of welcoming you. The accomodation rates in Switzerland are in general on a higher level in than in other countries. For any wish and concern you can contact our front desk team 24 hours a day, 7... More

Bern, Switzerland
Top Contributor
58 reviews 58 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed February 4, 2014

Good location and friendly staff let down by poor housekeeping. Room not cleaned by 8pm in the evening, no fresh toiletries in the room at check in (half used from previous guests), used cups left in rooms, glasses not replaced, a cup with lipstick from previous guests left unused away from the kettle by us......but returned fully "lipsticked" to the... More

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear SwissMike1, thank you for your positive, constructive feedback. We are pleased to hear that you liked our hotel location and our staff skills. Our housekeeping team received an additional training. We would be glad to welcome you again whenever you are coming to Basel. Kind regards Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel More

Prague, Czech Republic
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 18, 2014

I always enjoy nice rooms, friendly staff and nice swimming pool and sauna in this hotel. Bathrooms could be bigger and pricess lower, but they follow Swiss standard. Hotel is near city center, tram stop in front of the hotel, but hotel is quiet.

Review collected in partnership with Radisson Blu Hotels

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear Ivan V, thank you for your friendly and positive feedback. We are glad to hear that you appreciate our rooms, friendly staff, fitness SPA area and central location. We are looking forward to welcome you again whenever you are coming to Basel. Kind regards Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel More

Swansea, Wales, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed December 29, 2013

We stayed at the hotel while visiting the Christmas markets. Our room was spacious, with a coffee machine as well as tea making facilities (and a plate of delicious chocolate). We ate in the restaurant one evening and found it tasty if a little pricey. The staff were really friendly and helpful. The location of the hotel was excellent, as... More

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear Bluebutterfly975, thank you for your positive and encouraging feedback. You mentioned our central location, the equipment of the rooms and our food and beverage offer in such a nice way. We hope to welcome you again in the future whenever you are staying in Basel. Kind regards + happy new year, Sebastian Willert, Front Office Service Manager, Radisson BLU... More

Sargans, Switzerland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2013

We stayed there as a family. The hotel has a great location, the rooms are very nice and spacy for Switzerland, the staff was friendly and the breakfast buffet gorgious. Nice place to stay and visit Basel on foot.

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Geneva, Switzerland
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed December 16, 2013

We had a room for one night as part of a package from Basel Tourism for the Chisrtmas market. I called the hotel in advance to ask if we needed to reserve space in the garage, as I anticipated the Christmas market would fill up most of the public car parks in the Center. The man I spoke to at... More

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear TNTNiemi, thank you for long, detailed and honest feedback concerning your stay at our hotel. We deeply want to apologize for any inconvenience that you had. Our hotel garage is in the majority of cases big enough. But the Basel Christmas Market has become meanwhile one of the busiest events of the year and many guests are travelling by... More

Athens, Greece
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 13, 2013

though a bit too expensive for what I had been used to, this hotel delivers what is asked to: convenient environment, nice breakfast, pleasant rooms, professional empoyees. Of course in other cities and countries these are prerequisite in lower prices but maybe this is Switzerland... my trip was professional so the impact of the price was minimal, however \i do... More

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Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 1, 2013

Great rooms and good service. Very nice breakfast buffet, even though it is pricy at 31 CHF. If you have time to enjoy a long breakfast this is the right place to spoil yourself. The hotel also offers "drop in" for breakfast.

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear JJ G, thank you for your positive and encouraging feed back. We would be glad to welcome you again in the future whenever you are in Basel. Kind regards Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel More

Rome, Italy
Top Contributor
53 reviews 53 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 21, 2013

Let me start by saying that I would return to this hotel. The location is good and very easy to travel by tram (and the hotel gives you free passes!). The rooms are small, even for standard European rooms. And the walls are thin and hallway noisy, but I travel with my sound machine so I had no problems sleeping.... More

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear ANF1111, thank you for your great feedback that is a positive review of our hotel. Switzerland has a higher level of room rates and restaurant prices, but you get high quality products for it. We are looking forward to welcome you again in the near future. Kind regards, Sebastian Willert, Front office Service Manager, Radisson BLU Hotel Basel More

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Additional Information about Radisson Blu Hotel, Basel

Also Known As:
Radisson Blu Hotel, Basel Hotel Basel
Radisson Blu Hotel, Basel Hotel
Radisson Blu Hotel Basel
Radisson Basel
Basel Radisson
Address: Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
Phone Number:
Location: Switzerland > Basel > Vorstädte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Basel
#18 Business Hotel in Basel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Basel 4*
Official Description (provided by the hotel):
Contemporary Six-story Hotel located downtown, near theater, banking & shopping. ... more   less 
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