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Radisson Blu Hotel, Basel

4.0 of 5 Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
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Radisson Blu Hotel, Basel
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Radisson Blu Hotel, Basel
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307 reviews from our community

Traveler rating
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    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
Top Contributor
78 reviews 78 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was my first stay and it was a good experience. The location is good and there are many tram options right in front. The breakfast is good but quite expensive if not included in your room rate. The restaurant is quite good with a lovely menu and fireplace.

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Abu Dhabi
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying at Radisson in Basel has been a very very pleasant experience. The staff are extremely professional, helpful and unobtrusive. Being basically a business hotel means that they have a range of visitors from multiple backgrounds which has made the staff extremely understanding and understanding of any kind of requests. The staff are very polite and our experience during check... More

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear girishnks, thank you for your overwhelming feedback on TripAdvisor. We are pleased to hear that you and your son enjoyed your stay at our hotel, that you evaluate our staff as very professional, helpful, understanding, polite and flexible. Hopefully we will see you again whenever you are staying in Basel. Kind regards Sebastian Willert, Front Office Service Manager, Radisson... More

Patna
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located hotel in Basel. Street in front buzzing with activity. Tram at your door step. Many city attractions within walking distance.The adjoining street has many eating places where one can sit in the sun and relax

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear sudhirkjha, thank you for taking the time and giving us your friendly feedback on TripAdvisor. You are right: we are centrally located in the city, tramway stop at your service right in front of the hotel, many sightseeing attractions within walking distance, many bakeries and other eating places closeby. This is ideal for leisure or business purposes. We are... More

Arlington, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

For the first time, I've stayed in a room where there was no separate bathroom. A small partition mirror separated the bed area from the bathroom where the toilet was positioned as in prison cells. The shower resembled a glass 'fish tank' in the back of the room. This was one of the smallest hotel rooms I've stayed and I... More

Review collected in partnership with Radisson Blu Hotels

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Ioannis K M, thank you for your last, detailed feedback on TripAdvisor. Our hotel offers many different room- and bathroomtypes, for example twin- or queenbeds, glassy / open bathrooms or equipped with walls of non-transparent material. Our friendly, helpful staff that you mentioned tries to find the best option for you so that you can really enjoy our central... More

vancouver bc
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Radisson Blu after our river cruise. The hotel lobby and reception are very good. The staff were bvery good and made a very good recommendation for dinner. We used the pool and looked at the exercise facilities,they are very nice but as another reviewer stated I did not feel welcome by the the local members of... More

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear rusb, thank you for taking the time and giving us your detailed feedback on TripAdvisor. We are pleased to hear that you appreciated our reception desk, pool and fitness facilities. With any request or concern you can contact 24 hrs our front desk for example to find a cooler room for you besides any "potential" , "maybe" differences between... More

Uk
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed two nights at the Radisson in Basel and was pleasantly surprised by my time there. I am not talking about something extraordinary, it was just great for what I needed! The room was spot on, and everything efficient without any fuss. I needed to borrow a computer mouse and heh presto they had one straight away. Location wise,... More

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Neil R, thank you for your positive feedback on TripAdvisor. We are pleased to hear that you estimated our hotel as a solid one in Basel and that we exceeded your expectations. Basel is a small city, a free pass for the local excellent public transport system makes it easy to move in town and you can focus on... More

Rehovot, Israel
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is well located close to the city center. It is conveniently accessible by public transportation (train, tram) as well as by car (has a parking garage). The staff is friendly and helpful. Rooms are clean and convenient. Buffet breakfast offers an excellent choice and very good value. Overall a well recommended hotel.

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Rami A, thank you for taking the time and writing your recommendation for our hotel on TripAdvisor. Indeed, our hotel is located within walking distance to the city center, tramway stop right in front of the hotel, we offer private parking garage, well trained staff, comfortable rooms and a large breakfast buffet in our all day restaurant. We would... More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 13, 2014

Stayed here for 2 nights Excellent hotel and staff. Very friendly. Central location Breakfast good value for money. Very clean hotel Definitely recommend and would stay here again Modern trendy decor nothing negative to say

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear lucal2114, thank you for taking the time and giving us your friendly feedback on TripAdvisor. We are pleased to hear that you appreciated our friendly hotel staff, central location, large breakfast buffet and the general status of our hotel. Hopefully we can welcome you again in the future whenever you are staying in Basel. Kind regards Sebastian Willert, Front... More

Amsterdam, The Netherlands
Top Contributor
76 reviews 76 reviews
28 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed August 30, 2014

A very good location in the center of the city . Nice rooms. Very good service. Good food. especiaaly the breakfast. Nice swimmingpool and spa Value for money A big pleisure to stay again in this hotel

Was this review helpful? Yes 4
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Steven O, we thank you for your great five star feedback on tripadvisor. We are glad to hear that you felt comfortable and satisfied with all facilities of our hotel, especially that you liked our excellent breakfast buffet as well as our service in all areas. We are looking forward to welcome you once again in our Radisson Blu... More

1 review
4 of 5 stars Reviewed August 30, 2014 via mobile

Lovely hotel but the beautiful large pool and health club experiene was spoilt by the local members. Before I'd even closed the door of my locker one was in my face demanding I had a shower....give me chance...horrible angry faces and disapproving looks towards hotel guests! No wonder there were no other hotel guests around. Deal with attitudes like this... More

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear GCCJ, thank you for taking the time and giving us you feedback on TripAdvisor. We are pleased to hear that you liked the hotel. In our pool and fitness area hotel guests and health club members come together. Usually there is a good cooperation, coexistence between them. In case of any concern or request you can always contact the... More

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Additional Information about Radisson Blu Hotel, Basel

Address: Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
Phone Number:
Location: Switzerland > Canton of Basel > Basel > Vorstädte
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Basel 4*
Number of rooms: 206
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Also Known As:
Radisson Blu Hotel, Basel Hotel Basel
Radisson Basel
Basel Radisson

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