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Radisson Blu Hotel, Basel

4.0 of 5 Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
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Radisson Blu Hotel, Basel
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Radisson Blu Hotel, Basel
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331 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ellicott City, Maryland
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Nice location in Basel. Right on the 16 tram route, so you can access anywhere in the city quickly. Near the town center. Quick walk to the train station. Very friendly staff. Comfortable room. Breakfasts are well done with large selection. Stayed here prior to river cruise. Would definitely stay here again.

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Eugene S, thank you very much for your positive feedback. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Kind regards + merry christmas Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The service at the radisson is great. However the room wasnt tidy, iron board left hanging in the corner, paint coming out of the ceiling and the ultimum was the orange-tinted water coming out of the shower. I dont want to hear that it is because the room hadnt been used. First it wasnt ready when I checked-in and secondly,... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear guest, thank you for taking the time and giving us your detailed feedback on TripAdvisor. We would like apologize for any inconvenience that you had during your stay. You can contact 24 hours a day our front desk if anything inside your room is not convenient and we will make it better. In 2008-2010 our hotel was entirely refurbished.... More 

Basel, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really enjoy staying here. I have used this hotel several times each year for the past 7 - 8 years. Staff are great, really friendly and genuine (they do care) Rooms are very good & modern. Breakfast is really good, great selection and served over along period of time. Central location, easy to commute from via tram. Close to shops,... More 

Review collected in partnership with Radisson Blu Hotels

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Douglas K, thank you very much for your overwhelming feedback on TripAdvisor. We are very pleased to hear that you return to our hotel already for years, that you appreciate our friendly staff, the comfortable and modern rooms, our large breakfast buffet and finally the central location. The room rates are according to the swiss price level and we... More 

Basel, Switzerland
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is very well located, really close to the main SBB station and Marktplatz. The staff is most usually very kind even though sometimes the room service do not leave towels or bath stuff accordingly. The rooms are comfortably sized but on the other hand the bathroom is uncomfortably too tiny. The leisure space is excellent with a very... More 

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Top Contributor
57 reviews 57 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In Basel for business meetings and staying at this modern hotel. Very much has the feel of being a chain (a bit impersonal) but I am on business so I don't really care. Business class rooms give free wifi which is a blessing as I have been on the email all afternoon and also managed to Skype the family. These... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Vincent N, thank you for taking the time and giving us your positive feedback on TripAdvisor. We are pleased to hear that you appreciated your stay in our business class room, good size very comfortable bed, large bathroom and good shower. All rooms (even the standard ) give you free and fast WLAN access in all Radisson BLU Hotels.... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

THe basel radison is nice, but the rooms are very small. THe bathroom is one of the smallest I have ever seen. It is difficult to close the door without stepping into the shower. THe lighting is not very good in the bathroom. They give you 1 bath towel, 1 hand towel and 1 wash cloth.... Serioulsy.... for 240 fr... More 

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London, United Kingdom
Top Contributor
97 reviews 97 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stopped by Basel for business and stayed at the Radisson Blu Basel. First impression, not a luxurious hotel by any stretch of imagination but it is clean and well decorated. Bedroom is spacious with a comfortable bed and, WOW, those pillows are comfortable! I had an amazingly good sleep which was needed after a few days of exhausting trade show.... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear lapetitelucette, thank you very much for taking the time and giving us your encouraging feedback on TripAdvisor. We are pleased to hear that you estimated our hotel as clean and well decorated, the bedroom spacious and comfortable and furthermore you enjoyed our lovely breakfast. Hopefully we can welcome you again in the future. Kind regards Sebastian Willert, Front Office... More 

London, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2014

I was super impressed by this hotel. Its just a few minutes walk from the town square. The room was modern and spotless, and very comfortable. The outstanding feature of this hotel was the courtesy of the staff - wow! That has to have been the best customer service that I have received in years. They looked after my every... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Family_Mou, thank you very much for taking the time and giving us your overwhelming feedback on TripAdvisor. We are very pleased to hear that you were impressed by our hotel, the central location, the modern, comfortable room and by the amazing courtesy of our staff. Hopefully we can welcome you again in the future. Kind regards Sebastian Willert, Front... More 

Oxford, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2014

Very modern hotel close to the centre. 7 min walk to the SBB station, or you can hop on a tram outside the door. Rooms up to date, clean and comfortable. Miniature ironing board is a little awkward but at least there is one (unlike the Basel Hilton - see separate review). All staff were friendly and efficient. Good sized... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Jonnus, thank you for your positive and encouraging feedback, your recommendation on TripAdvisor. You are right: the hotel is renovated, has a central location, tramway stop in front of the door, our staff is caring for you 24 hours a day, 7 days a week, free gym and pool facilities are at your service. Our Filini Restaurant offers you... More 

UK
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 30, 2014

The Blu is a very good choice for the business traveller to Basel. Easy walking distance from the railway stations (SBB) or a short tram ride (either Line 10 to Heuwaage, or Line 2 to Kirschgarten and then just walk down the hill to Heuwaage). Quiet rooms. Helpful, friendly staff. The restaurant is also very good.

Was this review helpful? Yes 1
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear ColinBe, thank you for taking the time and giving us your positive feedback on TripAdvisor. We are pleased to hear that you appreciated our central location, easy access to excellent public transport system, quiet rooms, helpful, friendly staff and our Filini Restaurant. Hopefully we can welcome you again in the future. Kind regards Sebastian Willert, Front Office Service Manager,... More 

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Additional Information about Radisson Blu Hotel, Basel

Address: Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
Phone Number:
Location: Switzerland > Canton of Basel > Basel > Vorstädte
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Basel 4*
Number of rooms: 206
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Also Known As:
Radisson Blu Hotel, Basel Hotel Basel
Radisson Basel
Basel Radisson
Hotel Style:
#1 Green Hotel in Basel
#13 Luxury Hotel in Basel
#14 Family Hotel in Basel
#16 Business Hotel in Basel

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