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All 47 Basel hotels

Radisson Blu Hotel, Basel

4.0 of 5 Hotel   |   Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS) (Vorstädte)
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81%
Ranked #21 of 47 hotels in Basel
A recent review
4 of 5 stars reviewed 6 days ago
Ernando A Sao Paulo, SP
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282 people have reviewed this hotel

Traveler rating
    86
    139
    38
    9
    10
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23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
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English first
Sao Paulo, SP
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Location, friendly helpful staff, good room, soundproofing, parking facilities, very good restaurant (also for room service) and breakfast, all make the Radisson Blue an excellent choice for a stay in Basel. The various tram lines that pass right in front, together with the free pass provided by the hotel with an easy to use map, make locomotion around town maybe... More

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear Ernando A, thank you for your positive and detailed feedback on TripAdvisor. We are pleased to hear that you appreciated our location, helpful staff, FILINI Restaurant and free transportation "mobility ticket" for easy use of trams and buses. ## 15, 16 even offer you a free of charges round trip/ city tour to start a Basel visit. The swiss... More

Sydney, Australia
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

There was a number of us booked at this hotel for a family wedding. We got an excellent deal which included breakfast & free wifi. Breakfast choice was excellent with plenty to choose from. It is close to the Basel SBB & as well as the downtown Marketplatz. I found the rooms clean and staff very obliging. Given our experience... More

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CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear Gemm_MV, thank you for your overwhelming feedback on TripAdvisor! We are pleased to hear that our hotel gave you a good base for your family wedding. You mention such as free wifi, room rate including large breakfast buffet, central location between station Basel SBB and city centre. Hopefully we can welcome you again in the future + with kind... More

Frankfurt
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Unfortunately this Radisson Hotel was not worth the money and did not live up to its reputation. The towels in the room smelled as if they were washed at the Chinese Restaurant around the corner. The sheets in the bed were not changed once during a two week stay, nor was the bath or floor cleaned. The dresser did not... More

Was this review helpful? Yes 3
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear Rosaliiie, thank you for taking the time and giving us you feedback on TripAdvisor. We would like to apologize for any inconvenience you had during your stay. You can contact our front desk 24 hrs, 7 days a week whatever your request or concern may be. Our one touch service (one telephone number for all wishes) will do the... More

Zurich, Switzerland
Top Contributor
92 reviews 92 reviews
70 hotel reviews
305 helpful votes 305 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night (thankfully) after a concert in Basel. Given a business room on the 5th floor, no view from room. just flats and offices and an internal courtyard. the room is probably one of the poorest designed rooms i've stayed in, glass wall to the bathroom, meaning if the bathroom is used, the bedroom is flooded with light, the... More

Was this review helpful? Yes 4
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear Zuribob, thank you for taking the time and giving us your detailed feedback on Tripadvisor. We informed the concerned services and would like to apologise for any inconvenience. The interior of our hotel was created by a scandinavian designer that used wooden material and glass inside the rooms. In the majority of cases we get benevolent ratings for this... More

Cambridge
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was just staying for one night at the hotel, which is perfectly located in the centre of Basel. The hotel is very clean and comfortable and, in typical Swiss style everything worked efficiently. There was even some welcome Swiss chocolates provided in the room.

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 1
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear SchoJohn, thank you for your overwhelming feedback on TripAdvisor. We are glad to hear that you liked our perfect city centre location, cleanliness and comfort, Swiss chocolate and efficiency. Looking forward to welcome you again during your next stay at Basel, with kind regards Sebastian Willert, Front Office Service Manager, Radisson Blu Hotel Basel More

Newport, Oregon
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel with very good food and very friendly staff. We also enjoyed the nice swimming pool and because the hotel is very good located with respect to the city center, it is ideal to make a stroll around in the evening. Make sure you take the opportunity to enjoy the food in the restaurant!

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes 1
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear PVD2013, thank you for taking the time and giving us your positive and encouraging feedback on Tripadvisor. We are pleased to hear that you tried out our inhouse swimming pool, the FILINI restaurant and that you liked our friendly staff. We would be glad to welcome you again whenever you are coming to town. Kind regards Sebastian Willert, Front... More

Paris, France
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 21, 2014

The hotel was really nice! We had asked for a upper room away from the road, since we had read about too much noise up the front road. The place is really accessible, with tram right at the entrance and some really nice food and drink joints nearby. The rooms were comfortable too. I hear good things about the restaurant,... More

Was this review helpful? Yes 2
Paris, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

We had a very good stay here. The hotel is at a good location, almost at city center and not far from the railway station. The rooms are well designed and comfortable. They have a nice swimming pool and spa to relax yourselves. Icing on the cake, they give you transport card that allows you to travel on all public... More

Was this review helpful? Yes 1
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear Naveen K, thank you for taking the time and giving us your detailed feedback. We are pleased to hear that you appreciated our good location, the well designed and comfortable rooms, swimming pool/ spa and free transportation "mobility" ticket. Our deepest apologies for any inconvenience that you had. We would be glad to welcome you again in the future... More

Geneva, Switzerland
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 16, 2014

This is the worst experience I had in a hotel especially given the expected standard of Radisson Blu. First night, I was disturbed due to the noise of the swimming pool (this is a non-stop roar of the swimming pool engine) so avoid the part of the hotel around this area. So in the middle of the night I called... More

Was this review helpful? Yes 1
Felix H, General Manager at Radisson Blu Hotel, Basel, responded to this review

Dear MD, I thank you indeed for your time to quote your recent stay with us and I sincerely appologize for your bad experience. I absolutely agree with you that the way we handled your concerns was not according to our Yes I Can spirit. We look forward to your stay to come and we will do our utmost to... More

Carrigaline, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2014

I have stayed quiet a number of times in this city centre hotel and it has always been first class. A couple of minutes walk to the popular and lively Steinenvorstadt and another minute to Barfusserplatz, a hub for the brilliant tram city that serves Basel. The entire transport system is free to all guests of Radisson Blu (ame for... More

Was this review helpful? Yes 1
CustomerRelationsRDB, Director of Sales at Radisson Blu Hotel, Basel, responded to this review

Dear Bensoga1, thank you for your friendly feedback on TripAdvisor that you wrote after staying serveral times at our city centre hotel. The old historic town of Basel is so moving and has an excellent public transport system mainly consisting of tramlines. You have a wagon coming every 7/8 minutes- for free with the transportation/ mobility ticket. We are pleased... More

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Additional Information about Radisson Blu Hotel, Basel

Address: Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
Phone Number:
Location: Switzerland > Basel > Vorstädte
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Basel 4*
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Also Known As:
Radisson Blu Hotel, Basel Hotel Basel
Radisson Basel
Basel Radisson

83 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Luxury Hotel in Basel #17 Romantic Hotel in Basel #18 Business Hotel in Basel
Hotel Class
Official Description (provided by the hotel)
Contemporary Six-story Hotel located downtown, near theater, banking & shopping. ... more   less 
Number of rooms
206

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