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Radisson Blu Hotel, Basel

#23 of 49 Hotels in Basel
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Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
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Radisson Blu Hotel, Basel
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361 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shifnal, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Convenient location, in walking distance of centre,with good transport facilities, two tram routes outside hotelexcellent breakfast Rooms well appointed and multi-lingual reception staff. Walking distance, downhill from main railway station and nearby shops and restaurants.

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ge
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the past years, we - my spouse & two young children & myself - have consistently stayed at Radisson Blu Hotel whenever we are in Basel to visit the Fondation Beyeler. It is simply because we enjoy the staff and hotel facilities and cleanliness, and particularly Sebastian's pleasant and effective service at the Front Office. We were at the... More 

Was this review helpful? Yes 3
Odense, Denmark
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Being the host of my own personal debut on a five-star hotel, its precision and immaculate professionalism was, as expected, beyond compare to any other hotel I have visited. On a Radisson Blu Hotel you seem to always get what you ask for, here in Basel was no exception.

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Christian, thank you very much for taking the time and sharing your feedback on TripAdvisor. We are pleased to hear that you enjoyed your stay with us, that you appreciated our professionalism and that we could satisfy your expectations. We are looking forward to welcome you again. Kind regards Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel More 

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Average rooms but the hotel offers you lots of other things which will make your a perfect stay. The location is great and not too far from Barfüsserplatz. You can actually walk down the lane. Tram stop is just at the door step. The hotel is located near a famous night club worth visiting once. The breakfast is great and... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Aayush Tandon, thank you very much for taking the time and giving us your overwhelming recommendation on TripAdvisor. We are very pleased to hear that you enjoyed your stay with us and appreciated our central location, the free and easy access to Basel public transport, our FILINI restaurant and our SPA area. Hopefully we can welcome you again in... More 

Port Charlotte FL
Top Contributor
69 reviews 69 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 22, 2015

The location of this hotel is perfect if you want to stay close to town. Walking distance from the Rail Station (10 minutes) and same going into old town. Tram stop in front of hotel ( 6) if you want to ride. Great restaurants there. Hotel was great, the receptionists friendly and very helpful. Stayed 2 niights, room was very... More 

Was this review helpful? Yes 2
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Guest, thank you very much for taking the time and giving us your overwhelming feedback on TripAdvisor. We are very pleased to hear that you appreciated our central hotel location, easy access to free public transport, our staff and our comfortable guest rooms. Hopefully we will be able to welcome you again as our guest in the future. Kind... More 

Shanghai, China
Top Contributor
66 reviews 66 reviews
50 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed April 6, 2015

Rooms are shabby ... Outdated and feels like they were renovated early 2000. We stayed in a business room so a bit upgraded but even there the showers are dirty and carpets should have been changed a good 5 years ago from look/style and wear. The good thing is that the staff is very friendly and helpful and the breakfast... More 

Was this review helpful? Yes 1
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear 1234CN, thank you very much for taking the time and giving us your detailed feedback on TripAdvisor. The hotel was completely renovated 2008-2010 in a scandinavian style. We would like to apologize for any inconvenience you had during your stay concerning your room. Our central city location has the advantage that we have a tramway stop right in front... More 

Brooklyn, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2015

Decent hotel but expensive for what you get. Staff was friendly and helpful. Rooms and decor were a bit tired. Bathroom was clean. Overall good stay but I felt it lacked a real true value for the cost you will pay for a room. Location is very convenient to get to all points in the city.

Was this review helpful? Yes 1
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Sygr, thank you very much for taking the time and giving us your detailed feedback on TripAdvisor. We are pleased to hear that you appreciated our friendly and helpful staff and the central city location. Our room rates are according to the local swiss price level and you get a high quality product in exchange. Hopefully we can welcome... More 

Parsippany, New Jersey
Top Contributor
58 reviews 58 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 18, 2015

Recently stayed here in Feb at the start of Fasnacht which was fascinating and right in the thick of it all. Front desk was kind enough to put us at the back which was quieter and much appreciated. Room was more spacious than I've had in the past at this hotel, clean and neat. Bathroom was small (you had to... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Parsippany1986, thank you for taking the time and giving us your positive feedback on TripAdvisor. We are very pleased to hear that you came to Basel at the time of Fasnacht/carnival and that you enjoyed your hotel room, prompt room service, our large breakfast buffet and the central location- tram stop right next to the hotel. Looking forward to... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 23, 2015 via mobile

Well it is just one like the others of the big hotel companys. You kmow what you will get but do not expect any surprises. Rooms were ok- you have everything you need but no really a stylish or warm experience like in smaller hotels.

Was this review helpful? Yes 1
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Julielala, thank you for taking the time and giving us your feedback on TripAdvisor. Our hotel is part of Carlson Rezidor Hotel Group. Furthermore - and these are individual features- you will find Basel's biggest hotel indoor pool for free use, you get the free public transport day pass "mobility ticket", you benefit from a tramway stop in front... More 

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