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Radisson Blu Hotel, Basel

#22 of 49 Hotels in Basel
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Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
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Radisson Blu Hotel, Basel
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Radisson Blu Hotel, Basel
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345 reviews from our community

Traveler rating
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    169
    50
    11
    11
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31
87
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145
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Parsippany, New Jersey
Top Contributor
56 reviews 56 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed here in Feb at the start of Fasnacht which was fascinating and right in the thick of it all. Front desk was kind enough to put us at the back which was quieter and much appreciated. Room was more spacious than I've had in the past at this hotel, clean and neat. Bathroom was small (you had to... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Parsippany1986, thank you for taking the time and giving us your positive feedback on TripAdvisor. We are very pleased to hear that you came to Basel at the time of Fasnacht/carnival and that you enjoyed your hotel room, prompt room service, our large breakfast buffet and the central location- tram stop right next to the hotel. Looking forward to... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 23, 2015 via mobile

Well it is just one like the others of the big hotel companys. You kmow what you will get but do not expect any surprises. Rooms were ok- you have everything you need but no really a stylish or warm experience like in smaller hotels.

Was this review helpful? Yes 1
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Julielala, thank you for taking the time and giving us your feedback on TripAdvisor. Our hotel is part of Carlson Rezidor Hotel Group. Furthermore - and these are individual features- you will find Basel's biggest hotel indoor pool for free use, you get the free public transport day pass "mobility ticket", you benefit from a tramway stop in front... More 

Belford NJ
Top Contributor
51 reviews 51 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 19, 2015

We stayed at the Radisson Blu Hotel in Basel prior to boarding a Viking River Cruise on the Rhine River. The room was typical of European hotel room in size but very well appointed with modern amenities. I especially appreciated the well thought out bathroom amenities. The beds were very comfortable. We had excellent service while sitting outside with friends... More 

Was this review helpful? Yes 2
CustomerRelationsRDB, Leiter Gästebetreuung at Radisson Blu Hotel, Basel, responded to this review

Dear Don G, thank you for your overwhelming and detailed feedback on TripAdvisor. We are very pleased to hear that you appreciated your comfortable and well appointed guestroom, your experience in our FILINI restaurant and our central hotel location. Hopefully we can welcome you again in the future whenever you are crossing or staying in Basel. Kind regards Sebastian Willert,... More 

Ellicott City, Maryland
Contributor
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

Nice location in Basel. Right on the 16 tram route, so you can access anywhere in the city quickly. Near the town center. Quick walk to the train station. Very friendly staff. Comfortable room. Breakfasts are well done with large selection. Stayed here prior to river cruise. Would definitely stay here again.

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Eugene S, thank you very much for your positive feedback. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Kind regards + merry christmas Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 21, 2014

The service at the radisson is great. However the room wasnt tidy, iron board left hanging in the corner, paint coming out of the ceiling and the ultimum was the orange-tinted water coming out of the shower. I dont want to hear that it is because the room hadnt been used. First it wasnt ready when I checked-in and secondly,... More 

Was this review helpful? Yes 2
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear guest, thank you for taking the time and giving us your detailed feedback on TripAdvisor. We would like apologize for any inconvenience that you had during your stay. You can contact 24 hours a day our front desk if anything inside your room is not convenient and we will make it better. In 2008-2010 our hotel was entirely refurbished.... More 

Basel, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2014

Really enjoy staying here. I have used this hotel several times each year for the past 7 - 8 years. Staff are great, really friendly and genuine (they do care) Rooms are very good & modern. Breakfast is really good, great selection and served over along period of time. Central location, easy to commute from via tram. Close to shops,... More 

Review collected in partnership with Radisson Blu Hotels

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Douglas K, thank you very much for your overwhelming feedback on TripAdvisor. We are very pleased to hear that you return to our hotel already for years, that you appreciate our friendly staff, the comfortable and modern rooms, our large breakfast buffet and finally the central location. The room rates are according to the swiss price level and we... More 

Basel, Switzerland
1 review
3 of 5 stars Reviewed December 8, 2014

The hotel is very well located, really close to the main SBB station and Marktplatz. The staff is most usually very kind even though sometimes the room service do not leave towels or bath stuff accordingly. The rooms are comfortably sized but on the other hand the bathroom is uncomfortably too tiny. The leisure space is excellent with a very... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear AndreiaRizzi, thank you for taking the time and giving us your encouraging feedback on TripAdvisor. We are pleased to hear that you appreciated our central location, friendly staff, comfortable guest rooms, Pool-SPA-Gym area and FILINI restaurant. Basel is a dynamic commercial city. We try our very best to be your safe haven inside of this. Hopefully we can welcome... More 

Top Contributor
67 reviews 67 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 3, 2014

In Basel for business meetings and staying at this modern hotel. Very much has the feel of being a chain (a bit impersonal) but I am on business so I don't really care. Business class rooms give free wifi which is a blessing as I have been on the email all afternoon and also managed to Skype the family. These... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Vincent N, thank you for taking the time and giving us your positive feedback on TripAdvisor. We are pleased to hear that you appreciated your stay in our business class room, good size very comfortable bed, large bathroom and good shower. All rooms (even the standard ) give you free and fast WLAN access in all Radisson BLU Hotels.... More 

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 3, 2014

THe basel radison is nice, but the rooms are very small. THe bathroom is one of the smallest I have ever seen. It is difficult to close the door without stepping into the shower. THe lighting is not very good in the bathroom. They give you 1 bath towel, 1 hand towel and 1 wash cloth.... Serioulsy.... for 240 fr... More 

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CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Michael, many thanks for sharing your feedback on TripAdvisor. We are very pleased to hear you appreciated your stay. Our hotel consists of many different roomtypes, we try to find your favorite one during your next stay. If you request additional towels, washcloth or anything else, you can contact 24 hours our front desk and we will be at... More 

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