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Hotel class 5.0 of 5
Aeschengraben 31, Basel CH 4002, Switzerland
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Reviews you can trust

79% Recommend
3.5 of 5 stars 47 reviews
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By trip type
All (47)
[ Date ] [ Rating ]
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3 of 5 stars
Thomashawk   4 contributions
Atlanta
Aug 13, 2009 | Trip type: Couples

I must say that we arrived at this hotel with low expectations due to reviews on Tripadvisor. However this hotel overall was very acceptable to us as we stayed on HHonors Points and were on the Executive Level. We have stayed at numerous Hilton properties in Europe and while this hotel was not the best, it was certainly not the... more

Management response from
GM BSLHI, Guest Relations

Dear Guest Thank you very much for having taken the time to give your feedback.Your comments are most important to us since they allow us to improve the services and products we offer. We have been very pleased to read that your expectations have been exceeded and we would like to thank you for the good ratings you gave us...

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3 of 5 stars
melshin   7 contributions
NJ
Jul 17, 2009 | Trip type: Business

I have been staying at the Basel Hilton on Business Trips for 10 years. The hotel is clean, extremely convenient, and the beds are really comfortable. However, the decor is soooooooooooooooooo outdated - like 1960's - 1970's. I can't bear to look at the teal drapes, green lamps, and outdated furniture anymore. I was disappointed with my recent stay. I... more

Management response from
GM BSLHI, Guest Relations

Dear Guest Thank you for your comments on this website.I wanted to personally reply to you and take your feedback to improve the services and products we offer. We have been very pleased to read that you enjoyed your stay at the Hilton Basel and that you are a loyal guest to the Hilton Basel. Thank you very much for...

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3 of 5 stars
Aburel   48 contributions
Bucharest, Romania
Jun 27, 2009 | Trip type: Business

Hotel was very convenient located for my business interest in town, very near to the Central Station also. Rooms are average sized to tiny, old furniture, a bit far from other H hotels I have been. Breakfast was not so rich,average also.Therefore I can call it Businesswise Good. But nothing special for the price they require... more

Management response from
GM BSLHI, Guest Relations

Dear Guest Thank you for your comments on this website.I wanted to personally reply to you and take your feedback to improve the services and products we offer. We have been pleased to read that you enjoyed your stay at the Hilton Basel and that you were satisfied with the service provided and the facilities of our hotel. Thank you...

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2 of 5 stars
iamswiss   2 contributions
Basel
May 17, 2009 | Trip type: Business

This Hilton property is an old hotel taken over by Hilton so dont expect a swanky premesis. The rooms are small and service is average. It would be worth exploring the other 5* options in the city more

Management response from
GM BSLHI, General Manager

Dear Guest Thank you for your comments on this website.I wanted to personally reply to you and take your feedback to improve the services and products we offer. I am sorry to read that you were somewhat dissatisfied in various aspects regarding you stay with us and I would like to apologize for the inconveniences caused. Concerning your comment about...

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2 of 5 stars
Nikko001   7 contributions
New York
Apr 26, 2009 | Trip type: Business

Hilton Basel is frequently visited for business purposes - they definitely should upgrade theri hotel and make it more modern - rooms are OK but nothing special - good hotel for 1 or 2 nights more

Management response from
GM BSLHI, General Manager

Dear Guest Thank you for your comments on this website.I wanted to personally reply to you and take your feedback to improve the services and products we offer. We have been very pleased to read that you enjoyed your stay at the Hilton Basel and that you were satisfied with the service provided and the facilities of our hotel. Thank...

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4 of 5 stars
pnear   49 contributions
Toronto, Ontario
Jan 19, 2009 | Trip type: Business
3/3 found this review helpful

I stayed here to meet with a customer in the area. The hotel has a great location right near the train station, and for those who drive it has good underground parking. Initially I wasn't going to stay here because of the rate, but using our customer's rate it got down to something far more reasonable. Room and bathroom were... more

great place
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5 of 5 stars
elads   27 contributions
israel
Nov 14, 2008 | Trip type: Couples
1/1 found this review helpful

We stayed at the Hilton Basel for 5 nights. We just loved the place, everything was perfect. The staff was wonderful, the room was just right, the location of the hotel is great, the breakfast was terrific. It's one of the best stays we had. Even though there was a bit of a misunderstanding with the final bill, everything was... more

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4 of 5 stars
Outinthemiddaysun   55 contributions
UK
Nov 2, 2008 | Trip type: Business
1/1 found this review helpful

Stayed here on business for 3 nights. Very convenient location - 2 mins walk from SBB train station, or 15 mins by cab. Check in was very efficient and the staff were extremely helpful and friendly. The room rate included a free city travel ticket for the trams and buses. Three lifts of a good size, no queues while I... more

Fantastic
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5 of 5 stars
Quinner27   4 contributions
Banbury, United Kingdom
Sep 25, 2008

What you would expect from a Hilton. Perfect stay. Gorgeous room. Lovely bar and a fantastic breakfast the next morning. Highly recommended!!! more

Great Stay!
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5 of 5 stars
RA123   7 contributions
Hornchurch, United Kingdom
Aug 18, 2008 | Trip type: Family
2/2 found this review helpful

My family and I (1 teenager & 8 yr) stayed here in early August. We had a great stay. Rooms were as booked - non smoking, inter connecting. Rooms are very clean, definitely NO smell in the bathroom. The bathroom was spotless. As earlier reviews stated, the rooms are a bit on the small side, but the cleanliness and ambience... more

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Hilton Basel Also Known As

  • Hilton International Basel
  • Basel Hilton International
  • Basel Hilton
Address: Aeschengraben 31, Basel CH 4002, Switzerland