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All 47 Basel hotels

Hilton Basel

5.0 of 5 Hotel   |   Aeschengraben 31, Basel CH 4002, Switzerland
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Ranked #27 of 47 hotels in Basel
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A recent review
4 of 5 stars reviewed 2 days ago
Jane S Horsham, United Kingdom
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362 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Horsham, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

This hotel is not new but very comfortable and the staff make the experience very good All the staff make you feel at home and the service is excellent The rooms are very comfortable and clean. The hotel is ideally located next to the main station making any journey within and outside the city very straight forward

Review collected in partnership with Hilton Hotels & Resorts

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Stockholm, Sweden
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Staff is very helpful, efficient and courteous. Hotel is in need of remodeling, modernization. It has started to sink lower than the average Hilton standard. Breakfast was served in a conference room because the hotel was fully booked. The breakfast was NOT Hilton standard (Canned fruit in August? No!, Scrambled eggs not real eggs (powder?) and the conference room was... More

Was this review helpful? Yes 2
Palmyra, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Though some reviews of this Hilton indicated that it was dated and worn, we found exactly the opposite. It was well-appointed and clean, and the rooms were absolutely to Hilton standards. The room we were in was recently renovated, and well laid-out. Our only quibble was that they put a large bed (actually a foot longer than a standard King... More

Was this review helpful? Yes 1
BSLHI, Guest Relations Manager at Hilton Basel, responded to this review

Dear Guest, Thank you for your kind feedback about your last stay at our property. It is great for us to recognise that you felt very welcome and well cared for during your entire stay with us. We will inform our housekeeping, reception staff and restaurant team about your comments since it is always very rewarding for them to know... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in an Executive room with the added bonus of the executive lounge. Highly recommend this level of room stay and the extra cost (which for this hotel was not that much) far outweighs what you can get in terms of food and drink. Plus it has a great surrounding as does the rest of the hotel. Staff were always... More

Review collected in partnership with Hilton Hotels & Resorts

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BSLHI, Guest Relations Manager at Hilton Basel, responded to this review

Dear Guest, Thank you for your review regarding your stay at Hilton Basel. We have been very pleased to read that you enjoyed your stay at the Hilton Basel and that you were entirely satisfied with the service provided and the facilities of our hotel. Thank you very much for the excellent ratings you gave us in the various categories.... More

Bangkok
1 review
5 of 5 stars Reviewed 1 week ago

Great location just a 2mins walk from Basel SBB Train station. Arrived Hotel around 7pm warm welcome by Reception Team . Check in was smooth took less than 5mins. Was assigned room on 7th. Bed was comfortable and spacious. Friendly staffs offered complimentary late check out till 16.00hrs very nice of them. Recommend this hotel. Worth the price paid for.

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BSLHI, Guest Relations Manager at Hilton Basel, responded to this review

Dear Guest, We are grateful for your summary of impressions regarding your stay at Hilton Basel in August 2014. It is great to know that you were very satisfied with all facilities and services as well as value for price paid. Your recommendation is very much appreciated by our entire team and therefore I want to express our honest thankfulness... More

Lugano
Top Contributor
144 reviews 144 reviews
50 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is very centrally located near the railway station and not far from the motorway. The property however is a bit old and lacks improvements. It appears that maintenance has been limited to the necessity due to plans to close this hotel in August 2015. The staff are very friendly and the Executive Lounge on the 8th Floor is... More

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BSLHI, Guest Relations Manager at Hilton Basel, responded to this review

Dear Guest, Thank you for taking the time to write down your opinion about Hilton Basel. We are grateful for your positive feedback concerning service quality of staff, executive lounge facilities and convenient location. Moreover please rest assured that until the end of our contract on 31st August 20115 Hilton Basel will fully operate and run business as usual to... More

Katoomba, Australia
Top Contributor
51 reviews 51 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Handy for the railway station and short walk into the wonderful Old Town. The reception staff were polite and helpful, the room spacious and quiet. We had a bar meal in the evening which was just what we wanted and the service was again good. The best thing was that they gave us two go as you please passes on... More

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BSLHI, Guest Relations Manager at Hilton Basel, responded to this review

Dear Guest, Thank you for your review about Hilton Basel in regards of your last stay with us. We are very fond that service attitude of staff, room atmosphere, central location and convenient mobility pass ensured that you enjoyed your time and felt very welcome. Our team member will be very happy about your recognition. We are very grateful for... More

Chicago, IL, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel staff was wonderful! Rooms were clean and pleasant but relatively compact. Hotel is situated in a very good location close to the main train station and has excellent city tram accessibility.

Review collected in partnership with Hilton Hotels & Resorts

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BSLHI, Guest Relations Manager at Hilton Basel, responded to this review

Dear Guest Thank you very much for your kind words on Tripadvisor regarding your recent stay at Hilton Basel. We are so glad to be informed that you had a wonderful time at our property and enjoyed it to the full extent. We very much appreciate that you have taken the time to express your satisfaction and impression. It would... More

Kongsberg, Norway
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First impression was "wow". Hotel is just a few hundred meters from the Basel Hauptbahnhof. The service minded and efficient receptionists gave us the room keys immediately and also offered us mobility pass for bus and tram for our stay (including transport to the airport). The hotel breakfast was very good and offered a good selection of bread, fillings, cereals... More

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BSLHI, Guest Relations Manager at Hilton Basel, responded to this review

Dear Guest, First of all, it is important for us to express that we are very grateful for your review. Your comments are very much appreciated and it is great to know that high quality of service, centrally location, mobility ticket as well as breakfast offering & atmosphere mad you feel very welcome. Apart from that we are very sorry... More

Knutsford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed whilst travelling on business for 3 nights. The hotel is a bit dated but the room was very clean and functional and the bed was good quality and very comfortable. Walking distance from the SBB Station and the Number 50 Airport Bus stop. Room service food choice was limited but what they had was good. So it covers the... More

Was this review helpful? Yes
BSLHI, Guest Relations Manager at Hilton Basel, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts about your recent stay at Hilton Basel. It is to our pleasure that you were very satisfied with the service and offerings provided – especially concerning location, cleanliness, bed comfort and room service food quality. Please kindly be informed that our front desk also provides international adapters of... More

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Additional Information about Hilton Basel

Address: Aeschengraben 31, Basel CH 4002, Switzerland
Phone Number:
Location: Switzerland > Canton of Basel > Basel
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Basel 5*
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Also Known As:
Hilton Basel Hotel Basel
Hilton International Basel
Basel Hilton International

110 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Basel #15 Luxury Hotel in Basel #18 Romantic Hotel in Basel
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the beautiful city of Basel, Hilton Basel is within walking distance to the central railway station and city airport public shuttle terminal. The Basel-Mulhouse-Freiburg Airport is a 15-minute drive away. Exploring Basel is easy, as we offer complimentary public transport tickets to our guests staying at the hotel. After a day of sightseeing or working in multi-cultural Basel, we invite you to our cosy restaurant Wettstein and our bar with a great selection of international and Swiss specialities as well as delicious daily buffet. Our guests may relax or work out in the fitness area, indulge in a massage or refresh at the indoor swimming pool. ... more   less 
Number of rooms
220

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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