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Hotel City Inn

Centralbahnplatz 14, Basel 4002, Switzerland
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1 room 1 guest
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Hotel is owned by the Euler hotel. There is no reception for the city inn, so someone supposedly would walk with us... just to show us the elevator. Have to mount two stores with our luggage on the stairs. Single rooms are ok, but can be uncomfortable if you are abit larger than average due to the small surface you... More 

Was this review helpful? Yes
JJeschek, Manager at Hotel City Inn, responded to this review

Dear guest Many thanks for staying at the City Inn as well as for sharing your experience with other travellers. The issues your describe in your review are well noted and appreciated. The breakfast buffet is a cold buffet (also priced) and eggs are made fresh on request. We constantly work on improvement of our services and look forward to... More 

Geneva, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I very much appreciated my stay at the City Inn. I was given a double room although I had booked a single room. I find the apple green and white colours of the room quite relaxing. The room was very comfortable and offered all the necessary facilities one would expect to have. The price is very interesting compared to other... More 

Was this review helpful? Yes
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Mounir Many thanks for choosing the Hotel City Inn for your stay in Basel as well as for sharing your review with others. Great to learn that you liked the room design, the location and the value for money. Looking worward to your next stay we remain with our best regards Jana Jeschek General Manager More 

West Lothian
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 19, 2015

We recently stayed at the City Inn which is accessible through the Grand Hotel Euler at the main railway station in Basel. The hotel sits on the main hub for trams and a direct bus (No. 50) to the Basel - Mullhouse airport. The Large Family room has 2 bedroom areas and a large bathroom with a huge shower. During... More 

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JJeschek, Manager at Hotel City Inn, responded to this review

Dear guest Many thanks for choosing the City Inn Hotel for your stay in Basel. Nice to hear that you liked our family room and our apologies for the noisy air-con. We immediately checked and maintained it. We also spoke to our waiter and would like to assure you that such attitude is in no way our standard. Looking forward... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015

This hotel location is very convenient, just as described, walk out of city train station, right across street on the left, blue building in between Burger King and Star bucks. Do not look for Hotel City inn, name is in very small sign at entrance of BLUE building, the hotel is in the back of another hotel. What you get... More 

Was this review helpful? Yes
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Laura Many thanks for staying with us at the City Inn as well as for sharing your experience with other travellers. Great to hear that you liked our hotel and enjoyed your stay. Looking forward to welcoming you back soon! Jana Jeschek & the City Inn Crew More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 13, 2015

The hotel is elf is very decent, rooms are pretty small, but price/quality wise it's acceptable. Interesting part is the bathroom, there is only one way to get from the door into the shower, enjoy the puzzle! Furthermore, extremely helpful and friendly staff and a nice terrace where you can sit for hours.

Was this review helpful? Yes
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Floris, thank you for your Kind Feedback! Great, that you enjoyed our friendly staff and the EULER Summer terrace! Looking Forward having you back as our guest, maybe for our great x-mas market! Kind regards, Kai Kenngott (Deputy General Manager) & the entire EULER team More 

Amsterdam, The Netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 26, 2015 via mobile

Excellent location close to city center, bus and train station. Airport bus stops literally on the doorstep. Clean, good value, rooms a little bit on the tiny side, but still comfortable. Many bars and restaurants in the direct neighborhood.

Was this review helpful? Yes
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Holkri Many thanks for staying with us at the City Inn Hotel as well as for sharing your experience with the Tripadvisor community. Great to learn that you liked our hotel and its location. Looking forward to your next stay Jana Jeschek & the City Inn crew More 

Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 25, 2015

We had a tiny room in the attics but it was very clean and ok. Don't go if you have any mobility problems because you have to use stairs! As you can use the facilities of hotel Euler we liked it very much. Staff is wonderful and very friendly. We can recommend this place.

Was this review helpful? Yes
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Edgar Many thanks for staying with us as well as for your kind review. We are happy about your comment on our staff and pass it to our associates. Regarding the elevator, not all rooms are concerned. If we know that guests have mobility issue, we certainly accommodate them in a room accessible by elevator. We look forward to... More 

Cape Town Central, South Africa
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 10, 2015

The hotel is neat, clean and modern, and could not be better located in terms of access to public transport. The continental breakfasts are great, and you have the option of paying a bit extra if you want eggs. Some of the rooms are located quite far from the reception area and can be difficult to locate, but this is... More 

Was this review helpful? Yes
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Blake Many thanks for choosing the Hotel City Inn for your Basel stay as well as for sharing your review. Great to learn that you liked the hotel and its location. Looking forward to welcoming you back soon Jana Jeschek & the City Inn Crew More 

Pretoria
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 6, 2015

If your looking for a hotel in the heart of Basel at a reasonabl price, this is quite good. The rooms are extremely small and crowdedm but at least it is clean and neat. The bathroom is also very very small, but for a day or two this is okay. Breakfast is not included in the standard price

Was this review helpful? Yes 2
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Heidi Many thanks for staying with us at the City Inn Hotel as well as for sharing your experience. We are glad to learn that you liked our location in the heart of the city and that the value for money was up to your satisfaction. Just to complete the picture of the City Inn, we also have large... More 

Dusseldorf, Germany
Level Contributor
149 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed April 13, 2015

This hotel is very well located near the train station (be aware that the surroundings of train stations are NEVER pleasant). Though, this hotel is very nice, design is interesting, rooms are clean and big enough. Wifi is reliable and fast enough. One minus : the hotel should be indicated more clearly outside. I had some difficulties to find it... More 

Was this review helpful? Yes 1
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Groovemasterjay Many thanks for choosing the Hotel City Inn for your stay in Basel as well as for sharing your experience with others. We are happy to learn that you liked the hotel and ist facilities and appreciate your feedback on the visibility of the Hotel outside. Looking forward to your next stay Jana Jeschek & Team More 

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