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All 46 Basel hotels

Hotel City Inn

Centralbahnplatz 14, Basel 4002, Switzerland (St. Alban)
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Hotel City Inn
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67%
Ranked #29 of 46 hotels in Basel
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
gifty62 Saint-Genis-Pouilly, France
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110 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

To avoid at all costs if you don't want your cards and bank details messed up with deposits (which are not stated in the booking contract anyway) that then are charged and only returned after more than two weeks (!) and only after a few emails/phone calls dealing with completely uninterested and rude staff. And all that just for a... More

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Marie-France R, Manager at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest Thank you to taken your time for your review. As a guarantee for all extra costs we ask all our guests for a deposit which can be given in cash or we make a reservation on the credit card. This is a common standard in Switzerland at the hotels and the reservation will be released... More

Saint-Genis-Pouilly, France
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed just one night in Basel. Perfect location when coming to Basel by train. Trams just in front. Rooms - very modern, clean, well kept though these are quite small. But then, we are in Switzerland. Television- There are many channels but not audible because the master volume is very low. So basically cannot be used. On a bad-weather-day,... More

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dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. Hopefully see you soon in Basel. Kind regards. Daniel Fankhauser, General Manager More

St. George, Utah
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a hard time finding this hotel because it is actually part of the Euler. But, I was very impressed with the nice people of Basel and how they were all willing to help me find it. The hotel is perfect for anyone traveling by train. This was an inexpensive way to stay in a nice hotel. They had... More

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dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest We would like to take this opportunity to thank you for your kind words. We hope to welcome you back again to the Hotel City Inn. In the meantime we wish you all the very best. Kind regards Daniel Fankhauser General Manager More

Gold Coast
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 16, 2014

Good location for ease of access to the Basel Central Train station and the trams are directly at the entrance of the hotel. Need to be on your toes to find the hotel as it is actually behind the Euler Hotel. You go into the Euler Hotel and check in there for the Hotel City Inn, where the staff are... More

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dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. Hopefully see you soon in Basel. Kind regards. Daniel Fankhauser General Manager More

Athens, Greece
Contributor
18 reviews 18 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 9, 2014

We wanted a hotel close to the train station for two nights. We found a good price from the hotel’s site. The room was recently renovated and was very nice. It was very quiet and the bed was comfortable so sleep quality was excellent. Only drawback was that the common areas of the hotel (corridors etc.) were not renovated and... More

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dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. Regarding breakfast, the guest has 2 options: CHF 8.00 Quick Breakfast (juice, coffee and croissant); CHF 20.00 buffet breakfast Kind regards Daniel Fankhauser General Manager More

London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 12, 2013

This hotel shares the same building/reception as the Hotel Euler. To get to the City Inn rooms, you have to go through some corridors and stairs. There is a lift but it doesn't service all areas so you might have to take the stairs. The room is not very large but adequate and it was comfortable, however the bathroom is... More

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dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn-Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. Hopefully see you soon in Basel. Kind regards. Daniel Fankhauser General Manager More

JENSEN BEACH
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 29, 2013

It's nice that this hotel is so near the train station. You go through the main entrance (huge arch) and you will see on your left a blue building with the sign Hotel City Inn and Hotel Euler just down the street on your left. When you walk into the Hotel Euler you think you have died and gone to... More

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dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest The City Inn Hotel was renovated 2 years ago with all the necessary safety equipment such as fire alarms, fire compartment doors, alarm server, Audible alarm. The emergency systems are under a severe control by different authorities and have been approved by them. Kind regards. Daniel Fankhauser General Manager More

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 29, 2013

Stayed here for 2 days for a short business trip which makes the small but adequate room bearable. Had one of those rooms on the for with the slanted ceiling. Knocked my head a few times. But the bed was very comfortable and clean which made up for it. Main gripe is the lack of lift access to most rooms,... More

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Fuerstenberg, Germany
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 18, 2013

We booked a superior room. The room itself was rather small, but the bathroom was giant-sized, the shower with dozens of nozzles and LED-light show. We liked the fact that there was a room safe with punch-code! We also appreciated the short walk from the train station to the hotel, which is located on the same square. The old town... More

Was this review helpful? Yes
dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest We would like to take this opportunity to thank you for your kind words. We hope to welcome you back again to the Hotel City Inn. In the meantime we wish you all the very best. Kind regards Daniel Fankhauser General Manager More

UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 14, 2013 via mobile

This is a budget hotel. The noise in the rooms was terrible. I could hear all night doors smashing, noise from the street, conversations and trolleys. The tv was volume controlled, and you could hardly listen to it due to the background noise. I had to put my radio on to go to sleep. The aircon was not working, i... More

Was this review helpful? Yes
dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest Thank you for describing your inconvenience in our house. I’m very sorry that the service did not meet your expectations. It is extremely important for my team to offer all guests a perfect stay. Through constructive criticism we can guide improvements in this area immediately in the way. Kind regards Daniel Fankhauser General Manager More

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Additional Information about Hotel City Inn

Address: Centralbahnplatz 14, Basel 4002, Switzerland
Location: Switzerland > Basel > St. Alban
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #29 of 46 hotels in Basel
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The City Inn is a stylish boutique hotel, totally renovated in 2011, in a contemporary art decor. This 3 star hotel is located adjacent to the Hotel Euler, a traditional 4 star hotel; they both belong to the Manz Family. The City Inn has 30 non-smooking rooms, 8 of which are deluxe. Some rooms include separate living areas and a terrace. We kindly advise that not all of the rooms do have an elevator access. All services offered to the Hotel Euler guests are also available to the City Inn guests, for instance free WIFI internet access, Video on Demand TV and breakfast buffet. A Starbucks coffee shop, located at the entrance of the building, completes the food and beverage choice.If you are looking to spend a nice weekend with your girlfriend or if you are on a business trip, the City Inn in Basel is the perfect hotel in the right location. ... more   less 
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