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All 47 Basel hotels

Hotel City Inn

Centralbahnplatz 14, Basel 4002, Switzerland (St. Alban)
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Hotel City Inn
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67%
Ranked #31 of 47 hotels in Basel
A recent review
5 of 5 stars reviewed 1 week ago
Fred S London, United Kingdom
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  • Reviews (105)
  • Photos (66)
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105 people have reviewed this hotel

Traveler rating
    20
    50
    22
    9
    4
See reviews for
12
39
14
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Basel for work, and I must say I really enjoyed the City Inn. Have stayed there twice with a soon to be third time. First, the positives. The location cannot be beaten. It's right next to the train station for access to other parts of Switzerland or Europe, and next to several tram lines for access to... More

Was this review helpful? Yes
JJeschek, Manager at Hotel City Inn, responded to this review

Dear Fred Many thanks for staying with us as well as for your nice and comprehensive review. We are very happy that you like the City Inn, its location and our staff. The colors are a matter of taste, of course. Looking forward to your next stay! Jana Jeschek General Manager More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2014

As a solo traveler I was given most tiny room (532) I ever stayed in in my 40 years of travel the world. Hotel check-in is via another hotel. Porter was very friendly and escorted me with my luggage to the room which seem to be along journey. First off all very hard to even get to the room –... More

Was this review helpful? Yes 1
JJeschek, Manager at Hotel City Inn, responded to this review

Dear guest We thank you for your honest comment and feel concerned about it. First of all, our apologies for non-functioning wi-fi. We had some outage indeed and regret your inconveniences caused by this outage. Regarding the size of the room, we would like to mention that we have very different room categories, varying in the size. We try to... More

Atlanta
Top Contributor
113 reviews 113 reviews
10 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed April 29, 2014

When I arrived in Basel, I discovered the Hotel City Inn was located in the Hotel Euler. After checking in, the bell man led me to my room through what seemed a maze of hallways, then up one floor in an elevator and finally up two flights of stairs. I'm not sure who was sweating more, me or the bell... More

Was this review helpful? Yes 1
dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn-Guest Thank you very much for your positive review. After reading it I walked the way from the entrance to the Hotel City Inn myself. We have 7 signs showing the room-numbers of the City Inn and signs also indicating the Hotel Name. As it seems not to be clear a 100 %, we will think about... More

Cambridge, Massachusetts
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed April 10, 2014

To avoid at all costs if you don't want your cards and bank details messed up with deposits (which are not stated in the booking contract anyway) that then are charged and only returned after more than two weeks (!) and only after a few emails/phone calls dealing with completely uninterested and rude staff. And all that just for a... More

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Marie-France R, Manager at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest Thank you to taken your time for your review. As a guarantee for all extra costs we ask all our guests for a deposit which can be given in cash or we make a reservation on the credit card. This is a common standard in Switzerland at the hotels and the reservation will be released... More

Saint-Genis-Pouilly, France
Contributor
17 reviews 17 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 7, 2014

We stayed just one night in Basel. Perfect location when coming to Basel by train. Trams just in front. Rooms - very modern, clean, well kept though these are quite small. But then, we are in Switzerland. Television- There are many channels but not audible because the master volume is very low. So basically cannot be used. On a bad-weather-day,... More

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dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. Hopefully see you soon in Basel. Kind regards. Daniel Fankhauser, General Manager More

St. George, Utah
Top Contributor
101 reviews 101 reviews
35 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed April 4, 2014

I had a hard time finding this hotel because it is actually part of the Euler. But, I was very impressed with the nice people of Basel and how they were all willing to help me find it. The hotel is perfect for anyone traveling by train. This was an inexpensive way to stay in a nice hotel. They had... More

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dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest We would like to take this opportunity to thank you for your kind words. We hope to welcome you back again to the Hotel City Inn. In the meantime we wish you all the very best. Kind regards Daniel Fankhauser General Manager More

Gold Coast
Contributor
18 reviews 18 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 16, 2014

Good location for ease of access to the Basel Central Train station and the trams are directly at the entrance of the hotel. Need to be on your toes to find the hotel as it is actually behind the Euler Hotel. You go into the Euler Hotel and check in there for the Hotel City Inn, where the staff are... More

Was this review helpful? Yes
dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. Hopefully see you soon in Basel. Kind regards. Daniel Fankhauser General Manager More

Athens, Greece
Contributor
20 reviews 20 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 9, 2014

We wanted a hotel close to the train station for two nights. We found a good price from the hotel’s site. The room was recently renovated and was very nice. It was very quiet and the bed was comfortable so sleep quality was excellent. Only drawback was that the common areas of the hotel (corridors etc.) were not renovated and... More

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dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. Regarding breakfast, the guest has 2 options: CHF 8.00 Quick Breakfast (juice, coffee and croissant); CHF 20.00 buffet breakfast Kind regards Daniel Fankhauser General Manager More

London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 12, 2013

This hotel shares the same building/reception as the Hotel Euler. To get to the City Inn rooms, you have to go through some corridors and stairs. There is a lift but it doesn't service all areas so you might have to take the stairs. The room is not very large but adequate and it was comfortable, however the bathroom is... More

Was this review helpful? Yes
dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn-Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. Hopefully see you soon in Basel. Kind regards. Daniel Fankhauser General Manager More

JENSEN BEACH
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 29, 2013

It's nice that this hotel is so near the train station. You go through the main entrance (huge arch) and you will see on your left a blue building with the sign Hotel City Inn and Hotel Euler just down the street on your left. When you walk into the Hotel Euler you think you have died and gone to... More

Was this review helpful? Yes
dfankhauser, Geschäftsführer at Hotel City Inn, responded to this review

Dear Hotel City Inn Guest The City Inn Hotel was renovated 2 years ago with all the necessary safety equipment such as fire alarms, fire compartment doors, alarm server, Audible alarm. The emergency systems are under a severe control by different authorities and have been approved by them. Kind regards. Daniel Fankhauser General Manager More

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Additional Information about Hotel City Inn

Address: Centralbahnplatz 14, Basel 4002, Switzerland
Location: Switzerland > Basel > St. Alban
Price Range (Based on Average Rates): $$
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66 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Official Description (provided by the hotel)
The City Inn is a stylish boutique hotel, totally renovated in 2011, in a contemporary art decor. This 3 star hotel is located adjacent to the Hotel Euler, a traditional 4 star hotel; they both belong to the Manz Family. The City Inn has 30 non-smooking rooms, 8 of which are deluxe. Some rooms include separate living areas and a terrace. We kindly advise that not all of the rooms do have an elevator access. All services offered to the Hotel Euler guests are also available to the City Inn guests, for instance free WIFI internet access, Video on Demand TV and breakfast buffet. A Starbucks coffee shop, located at the entrance of the building, completes the food and beverage choice.If you are looking to spend a nice weekend with your girlfriend or if you are on a business trip, the City Inn in Basel is the perfect hotel in the right location. ... more   less 
Number of rooms
44

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