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Hotel D - Basel

#13 of 49 Hotels in Basel
Certificate of Excellence
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Blumenrain 19, Basel 4051, Switzerland
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Hotel D - Basel
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Hotel D - Basel
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504 reviews from our community

Traveler rating
    243
    213
    38
    7
    3
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65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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There are newer reviews for Hotel D - Basel
See the most recent reviews
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2011

We arrived for a three-night stay, and could have stayed longer. We found Carmen on the front desk to be absolutely fabulous - cheerful, friendly, helpful - she went out of her way to make our experience a good one. The other staff we encountered were excellent too. The hotel is well located...number 4 and 11 trams to Basel train... More 

Was this review helpful? Yes 1
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear guest, We sincerely thank you for staying with us and reviewing us on trip advisor. As you’ve mentioned the hotel is about 10 minutes from the train station and is located in the heart of the city. From the train station you can use your confirmation as a tram ticket to get to the hotel, once you’re here we... More 

North Vancouver, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 5, 2011

Great hotel in a great location. The staff were friendly and the rooms well designed and very clean. Good breakfast too. It is well located close to the major tram lines which makes it a great base for sight seeing. I would definitely stay at this hotel again and will be recommending it to friends.

Was this review helpful? Yes 2
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear guest, Thank you for your straightforward review of our hotel. The hotels located in the centre of the city just along the Rhine. Since we’re close to major tram stations it does in fact make it easy for sightseeing, and makes it easy for people who are in Basel for the first time. Hotel D opened its doors just... More 

Orlando, Florida, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2011

I can't say enough good things about this hotel. I am very picky about where I stay and the hotel was fantastic. We were upgraded to a suite and the bed and the shower were great. The staff was courteous and went out of their way to help us. We will definitely be back!

Was this review helpful? Yes 1
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear guest, We’re pleased to hear you found our hotel fantastic. We do our best to ensure that all our guests have a great experience while staying with us. Therefore our staff is more than happy to assist you with any type of questions you may have. The rooms really add for guaranteeing a satisfactory stay, as you mentioned the... More 

Top Contributor
58 reviews 58 reviews
37 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed October 29, 2011

We stayed only for one night before our Rhine river cruise, but enjoyed our stay. The room was very comfy, although not large. Beautiful bathroom with glass tiles-large shower. Very nice desk staff. Every time I emailed them, they answered very promptly. Basel, like Switzerland, is expensive. This hotel was also on the expensive side, but the location was very... More 

Was this review helpful? Yes
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear guest, Thank you for your honest review. It is true that the hotel is located in the centre of the city, close to all main attractions and being so close to the Rhine it’s very easy to head out for a cruise. We thank you for complementing the front desk staff and for noticing the beautiful bathrooms. As you... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2011

The hotel is really central in a nice Area, the room are decorated with taste and the bed is by far one of the most amazing bed I have slept in. the service is perfect and really professional, well we can truly say that we are in Switzerland and that It is a Swiss Management I loved it F

Was this review helpful? Yes 1
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear guest, Thank you for taking the time to review our hotel. We’re glad we provided you with such a comfortable time during your stay in Switzerland. Situated in the centre of the city makes it truly special and really can’t be any better. The hotels interior is modern and equipped with the latest technology (media hub, IPod docks, LED... More 

Los Altos, California
Top Contributor
123 reviews 123 reviews
93 hotel reviews
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed October 6, 2011

We stayed at this hotel for one night before taking a river cruise. We had booked a Deluxe Room. The room was very nice, but small. The bathrooms were large with a nice enclosed shower. The wifi worked well. The location was excellent - within walking distance of most attractions - close to the Old Town and the River. The... More 

Was this review helpful? Yes 2
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. The location of hotel D is truly convenient for visitors. Just along the Rhine and close to all the main public transportation stops, this means making your way around the city is easy from and to Hotel D and the mobility ticket (free pass) makes it even better. The Deluxe room... More 

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 2, 2011

The hotel is nearly new. It is designed for efficiency, not character. However, air conditioning is a good trade-off for character! The front desk people were efficient, friendly, helpful, and multi- lingual. We were able to extend our stay with very little notice. They were very kind when my partner needed help in getting to the hospital. Everything in the... More 

Was this review helpful? Yes 1
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear Valued Guest, Thank you for taking the time out of your day to review our hotel. We’re glad you enjoyed your stay here at Hotel D. Our staff always does their best to ensure you have a pleasant stay. Our housekeepers do a great job cleaning our rooms and never miss a spot. The front desk staff is more... More 

Amersfoort, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 30, 2011

really good hotel, superb friendly staff and all the right elements to feel a bit at home during business trip for the not too posh people :-)

Was this review helpful? Yes
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear valued Hotel Guest, Thank you for kind and positive feedback. It is a pleasure for us to hear that you had a good stay at Hotel D. We are delighted that you felt at home, it must have been the friendly staff. We look forward to welcoming you back at Hotel D during your next trip. Kind Regards, Julien... More 

Santa Barbara, California
Top Contributor
67 reviews 67 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 23, 2011

This place is designed to be perfect. Stayed in room 604. It is small, but has everything you need. The staff is beyond friendly, but not intrusive. The Hotel D has eliminated the uncomfortable bellman and doorman service, so ubiquitous in European business hotels. The breakfast is outstanding, the internet is blazing fast and reliable. The rooms are full of... More 

Was this review helpful? Yes 2
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear guest, We’re pleased you enjoyed our Standard room and thought it was perfect. It is our smallest category of rooms. One always has the opportunity to book a Deluxe, Executive or a Suite. We try to keep our service and rooms simple and luxurious. For frequent travellers Hotel D is perfect, as you mentioned it’s an easy and fast... More 

New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2011

The hotel is very new and it located in the heart of Basel. Everything is so high tech. You use the same key to activate the elevator and the stairway door for security purposes. The window shade will go down automatically. It is so clean that you don't even see finger print on the shower glass door and the shinny... More 

Was this review helpful? Yes 2
julien_basel, Directeur général at Hotel D - Basel, responded to this review

Dear Guest, Thank you for your kind review, The hotel is as you mentioned an eco-friendly hotel, all our amenities and foods are organic and local. To keep the room cool with the least amount of energy consumption, the blinds go down automatically when the sun is out, of course you also have the choice to control them manually. The... More 

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