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Relais Ducale Hotel

#5 of 23 Hotels in Gubbio
Certificate of Excellence
Hotel website
Piazza Grande , 5 | Via Galeotti 19, 06024 Gubbio, Italy
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385 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Stroud, United Kingdom
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Relais Ducale is set in the very heart of the wonderful walled town of Gubbio. It is a grand old building (on many levels, easy to get lost in!) and has two lovely ‘internal’ gardens. Our room (‘deluxe superior’), at the front with lovely views beyond the town walls, was comfortable and we slept well. What you are really paying... More 

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Guest, Thank you for your comments and we wish to respond to what is written, at our Hall you can take pillows with no problem and regardless of number. the courtesy service that we put in the room (tea, coffee and herbal teas) is a free service and we apologize if the jar of milk was not replaced immediately.... More 

dorset
Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed June 1, 2015

to get to check in there are loads of stairs to climb, the reception staff were very helpful with taking the baggage to our room, and then gave us directions to the hotel recommended parking area, which was quite secure. If you need WIFI, it's a dreadful signal it's almost a waste of time trying, even to login was a... More 

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review
Google Translation

Gentile Ospite, la ringraziamo per averci comunicato il suo punto di vista, desideriamo sempre informare i nostri clienti che l'Hotel... More 

Moncton, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2015

After a somewhat nerve-wracking drive up to the hotel, we were very happy we chose this hotel. A market was happening the day we arrived, so our GPS didn't have a clue how to get us up to the hotel and was very confused. The staff at this hotel are true professionals, from the time you pull up until you... More 

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review
Google Translation

Gentile Cliente, grazie di cuore per averci dedicato le sue splendide parole. Ci aguriamo di rivederla presto a Gubbio Buona... More 

Cantiano, Italy
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 27, 2015

Although we have stayed at the Relais many times, each visit seems to be more magical. While we enjoy the hotel and all the sights surrounding it, the Staff makes our stay so very special. From eating a wonderful lunch under the canopy on the Piazza Grande to enjoying a wonderful glass of wine or Prosecco in the garden. A... More 

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direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Susan and Brian, is a pleasure to have special customers like you! Thanks to the fantastic message with love Daniela and Sean More 

Herzelia, Israel
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 13, 2015

We reserved two nights in this historic hotel in a beautiful location, yet we decided to check out after one night only because the room was not a four stars level and the showering experience was terrible due to lack of pressure of water coming from the tap.

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Thank you for leaving your opinion. we wish to inform our customers that in our Hotel (4 stars) we have 3 types of rooms with different rates. In the middle part of Our Hotel, we have obtained Comfort rooms with rates starting from € 80,00 ( double room with breakfast), in the noblest part which we call Foresteria of the... More 

Melbourne, Australia
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed January 8, 2015 via mobile

We stayed 2 nIghts here and everything was perfect. The family running this can't do enough to make the stay enjoyable. All staff were exceptional and the views and ambience of the rooms are unsurpassed. Beautiful public rooms are a wonderful place to linger over a drink.

Was this review helpful? Yes 1
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Thank you very much ! Hope to see you again in Gubbio! Daniela Mencarelli More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

My boyfriend and I stayed for a week over Christmas. Christmas in Gubbio is beautiful and the town is very alive with locals and domestic tourism. It is a great place to experience provincial Italian life. All of the staff at the Relais Ducale were excellent, from helping us figure out how to park the car (free, nearby in a... More 

Was this review helpful? Yes 2
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Clients, Thank you very much for your wonderful message, hope to see you again Have a great Day Daniela Mencarelli More 

Luxembourg
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 16, 2014

The hotel "Relais Ducale" is a great hotel with a perfect location at the "piazza grande". Rooms are clean, beautifully decorated with some "Lisa art" experience ( antique shop not far away from the hotel ). In the summer, you can sit outside enjoying a nice drink in the piazza grande where the hotel has a lovely terrace. The staff... More 

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review
Google Translation

Gentile Signora Gianna, La ringraziamo per la Sua splendida recensione, ci auguriamo di rivederla presto a Gubbio e saluti affettuosamente... More 

Luxembourg City, Luxembourg
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 6, 2014

The Hotel is really nice. Very clean and just on the Palazzo dei Consoli Square. The staff is very friendly and helpful. We had two kid with us and we received a fantastic room with two rooms together. The breakfast is excellent a lot of choice. I can really recomand this Hotel for a nice stay in Gubbio. The rooms... More 

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Customer, I would like to thank you and your family for choosing our hotel for your stay, we hope to see you soon in Gubbio! It was great to play with your kids! Have a wonderful week end Daniela Mencarelli More 

1 review
4 of 5 stars Reviewed October 11, 2014 via mobile

Hotel Relais Ducale was very comfortable, staff were very helpful, and the garden on the third floor very nice for Processco sunset. Only issue is the parking - a bit far from the hotel when the streets are closed off for a parade.

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Customer, thank you for your review we hope to be able to see it again have a nice day Daniel Mencarelli More 

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