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Relais Ducale Hotel

#5 of 23 Hotels in Gubbio
Certificate of Excellence
Hotel website
Piazza Grande , 5 | Via Galeotti 19, 06024 Gubbio, Italy
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Relais Ducale Hotel
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391 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Melbourne, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Our stay was quite pleasent but with day time temperatures in the high 30's, the east facing room was very hot and the AC not coping well. As other reviewers note, open windows for pleasant evening airs invited the very obtrusive bells chiming the quarter hour day and night. Our room did not face the square, views over the courtyard.... More 

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Sir, thank you! Arrival: You can get in front of the Hotel (in the top of Via dei Consoli, Ztl) for unloading luggage and our staff will give you a map which shows the nearest parking areas (max 350 meters) If you have a satellite the possible entrances of the historic center are Porta Castello or the Piazza 40... More 

Lymm, United Kingdom
Level Contributor
276 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a grand old building in a wonderful location that holds a great deal of charm - provided you don't head here expecting a modern, slick hotel you'll almost certainly not be disappointed. The place could do with a few renovations here and there - updating the bathrooms/shores would certainly be a good investment, for example - but generally... More 

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Clients, Thank you for your review. Our establishment is a hotel housed in historic buildings where there are some very critical (at the bottom) where there is no possibility of building elevators. at the top there are two elevators leading to the rooms. The air conditioning is turned on 24 hours a day and is working in every room.... More 

Stroud, United Kingdom
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 12, 2015

Relais Ducale is set in the very heart of the wonderful walled town of Gubbio. It is a grand old building (on many levels, easy to get lost in!) and has two lovely ‘internal’ gardens. Our room (‘deluxe superior’), at the front with lovely views beyond the town walls, was comfortable and we slept well. What you are really paying... More 

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Guest, Thank you for your comments and we wish to respond to what is written, at our Hall you can take pillows with no problem and regardless of number. the courtesy service that we put in the room (tea, coffee and herbal teas) is a free service and we apologize if the jar of milk was not replaced immediately.... More 

dorset
Level Contributor
88 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed June 1, 2015

to get to check in there are loads of stairs to climb, the reception staff were very helpful with taking the baggage to our room, and then gave us directions to the hotel recommended parking area, which was quite secure. If you need WIFI, it's a dreadful signal it's almost a waste of time trying, even to login was a... More 

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direttore126, Direttore at Relais Ducale Hotel, responded to this review
Google Translation

Gentile Ospite, la ringraziamo per averci comunicato il suo punto di vista, desideriamo sempre informare i nostri clienti che l'Hotel... More 

Moncton, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2015

After a somewhat nerve-wracking drive up to the hotel, we were very happy we chose this hotel. A market was happening the day we arrived, so our GPS didn't have a clue how to get us up to the hotel and was very confused. The staff at this hotel are true professionals, from the time you pull up until you... More 

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direttore126, Direttore at Relais Ducale Hotel, responded to this review
Google Translation

Gentile Cliente, grazie di cuore per averci dedicato le sue splendide parole. Ci aguriamo di rivederla presto a Gubbio Buona... More 

Cantiano, Italy
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 27, 2015

Although we have stayed at the Relais many times, each visit seems to be more magical. While we enjoy the hotel and all the sights surrounding it, the Staff makes our stay so very special. From eating a wonderful lunch under the canopy on the Piazza Grande to enjoying a wonderful glass of wine or Prosecco in the garden. A... More 

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direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Susan and Brian, is a pleasure to have special customers like you! Thanks to the fantastic message with love Daniela and Sean More 

Herzelia, Israel
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 13, 2015

We reserved two nights in this historic hotel in a beautiful location, yet we decided to check out after one night only because the room was not a four stars level and the showering experience was terrible due to lack of pressure of water coming from the tap.

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Thank you for leaving your opinion. we wish to inform our customers that in our Hotel (4 stars) we have 3 types of rooms with different rates. In the middle part of Our Hotel, we have obtained Comfort rooms with rates starting from € 80,00 ( double room with breakfast), in the noblest part which we call Foresteria of the... More 

Melbourne, Australia
Level Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed January 8, 2015 via mobile

We stayed 2 nIghts here and everything was perfect. The family running this can't do enough to make the stay enjoyable. All staff were exceptional and the views and ambience of the rooms are unsurpassed. Beautiful public rooms are a wonderful place to linger over a drink.

Was this review helpful? Yes 1
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Thank you very much ! Hope to see you again in Gubbio! Daniela Mencarelli More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2015

My boyfriend and I stayed for a week over Christmas. Christmas in Gubbio is beautiful and the town is very alive with locals and domestic tourism. It is a great place to experience provincial Italian life. All of the staff at the Relais Ducale were excellent, from helping us figure out how to park the car (free, nearby in a... More 

Was this review helpful? Yes 2
direttore126, Direttore at Relais Ducale Hotel, responded to this review

Dear Clients, Thank you very much for your wonderful message, hope to see you again Have a great Day Daniela Mencarelli More 

Luxembourg
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 16, 2014

The hotel "Relais Ducale" is a great hotel with a perfect location at the "piazza grande". Rooms are clean, beautifully decorated with some "Lisa art" experience ( antique shop not far away from the hotel ). In the summer, you can sit outside enjoying a nice drink in the piazza grande where the hotel has a lovely terrace. The staff... More 

Was this review helpful? Yes
direttore126, Direttore at Relais Ducale Hotel, responded to this review
Google Translation

Gentile Signora Gianna, La ringraziamo per la Sua splendida recensione, ci auguriamo di rivederla presto a Gubbio e saluti affettuosamente... More 

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