Great location, great front desk staff (Jasmine), great room, good breakfast, good rate. Not too much to complain about here. It was a little chilly, but per Siena law heat cannot be turned on until November 1st. So, we added a blanket and relied on body heat. Parking underground at the hotel was convenient and the surroundings are beautiful. A... more

We stayed there for just one night during our 3 week long European vacation. We found this hotel as we drove by it, and they had a family room available for a reasonable price. The front side of the hotel simply faced the street, but we found the backside of the hotel had a beautiful view of the Tuscany hill.... more

Despite that no one speaks english it was a great experiece, the whoel family seems to be running the place. Breakfast is great. The rooms are good BUT one can hear what is going on in the adjacent room, so keep it quiet otherwise everyone knows what you did last night.It is located outside of Siena walls but it only... more

My daughter just completed a semster studying in Siena and I took my son and parents to Italy to pick her up and visit the country for two weeks. Hotel Alex was great, very friendly staff, clean and a good location. For those who have never traveled to Siena before it's very difficult to find some of the hotels "within... more

Before arrival: The staff do not speak English, except for one girl who is a student, whose English is passable. After I had passed my credit card details to them, they did not give me any confirmation. I repeatedly asked, but it was very difficult to obtain this information from them. I would have cancelled this booking due to this... more

We stayed at the Alex on the basis of Trip Advisor reviews. It's probably about the only time that we've felt let down. The main reason for our disappointment was the location of the hotel. It is at least a 15 minute walk from the magnificent Campo and probably 25 from the bus stop. The pictures on the hotel's website... more

I recently stayed with my entire family (7 adults) at the Hotel Alex and can't wait to return. While I do speak Italian and could avoid possible difficulties with the limited english, I believe the owners would have bent over backwards to help anyway. They were an amazingly fun and friendly family! They offered great recommendations for food and things... more

We enjoyed the Hotel Alex. We found it to be a reasonably affordable hotel (90 euros) that wasn't too far from the city center. The hotel is located on a busy intersection just outside the main city gate at Porta Pispini. We took the bus from the train station, but I regretted not taking a taxi. It was only a... more

Hotel Alex is about a block outside of Porta Pispini, a short walk into the town and the Piazza del Campo. The room I had was on the main floor, right down from the reception desk and was very spacious. Room had a balcony shared with a couple other rooms. The balcony faced a busy street and traffic but patio... more