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Palazzo Masi

Casato di Sotto 29, 53100 Siena, Italy
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1 room 1 guest
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107 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • All months
    (107)
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    (27)
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    (36)
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    (30)
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    (14)
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Verona, Italy
1 review
5 of 5 stars Reviewed 1 week ago

Palazzo Masi offers very comfortable accommodation in a fabulous location with wonderful hosts. Our host, Daniela, patiently answered all our emails before our arrival and helped us with advice on where to go and what to do in Siena. She also arranged tickets for us to view the Palio. It was a really great experience to witness Siena during the... More 

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Zwolle, The Netherlands
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all: great location! Ancient building in the heart of Siena, with a kind and helpful owner. Nicely decorated appartment. There are some cons though. When we arrived, it rained, so we decided to relax in the room a little. It was really hot, I understand that airco is a no go in such an ancient building, but a... More 

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palazzomasi, Proprietario at Palazzo Masi, responded to this review

Hello Marc. Yes, our windows are just in front of the amazing, historical Palazzo Chigi Saracini with the Chigiana Academy, where prestigious, world-famous teachers and students are coming from every continent. The Academy is internationally recognized as one of Italy’s most prestigious musical institutions: the master classes on July and August have welcomed the best in international music. You had... More 

Colorado
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 12, 2015

We used Rick's books, and while all others were positive surprises, this one was not. The location is GREAT, but conditions of flat were not what we expected for the price. It is in need of an update to be truly competitive with the other places we stayed during Italy trip.

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palazzomasi, Proprietario at Palazzo Masi, responded to this review

Hi Cory, you stayed in Siena one single night, arriving on hurry only to partecipate to a cooking class during the entire evening, then you left early after I booked for you a taxi.I don't know what you could enjoy and see in our beautiful Siena and in our property, except the wifi (that seemed the most interesting thing for... More 

Stevens Point, Wisconsin
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2015

Host Daniela has several nice rooms on the second and third floors of an historic building just steps off the Campo in central Siena. We were able to make a last-minute reservation by email from elsewhere in Italy and she was able to accommodate 4 of us with 2 very nice rooms. The price was reasonable for the central location,... More 

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palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Tom, thank you very much for your comment.It has been a pleasure in meeting you, having the time to chat and sharing with you suggestions and tips regarding my lovely Siena. I'm happy you had a comfortable stay in our standard rooms and thanks to mention the good rate we offer. I hope to meet you next time you'll... More 

Vancouver, Canada
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 3, 2015

My husband and I recently enjoyed 2 lovely nights here at Palazzo Masi. We were greeted warmly by Daniela who made check in a breeze and helped us to book a Brunello Wine Tour which ended up being a highlight of our entire visit in Italy. Our room was incredibly spacious and well appointed. The bathroom is shared with a... More 

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palazzomasi, Owner at Palazzo Masi, responded to this review

Dear Tamara, thanks for writing a so nice and detailed review for us, very helpful for readers. You are a clear example of guests reading the information we send our guests before the arrival, and this make us very happy.You have been attentive, well informed and interested in the history of our building were you stayed.What an owner would expect... More 

Santa Cruz, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 31, 2015

The place is clean and quiet with a comfortable bed. But what's more is its historic building and furnishings, location, and hosts. Daniela and Alizzardo are the best. They are very welcoming and incredibly helpful. They set us up with our own walking tour guide sheets and recommended restaurants, one of which (the pizzas a across the street) had the... More 

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palazzomasi, Owner at Palazzo Masi, responded to this review

Dear Ken, many thanks for your review and the very nice words you wrote.We're happy in reading you enjoyed our property, our service, the location, the restaurants in front of us, but especially the unique event happened during your stay regarding the Palio, you were able to partecipate to. It doesn't matter if you didn't follow the instruction in driving... More 

Helsinki, Finland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 6, 2015

Palazzo Masi is wonderful place to stayin Siena: excellent location, spacious, beautiful, clean and quiet rooms ( we had la Staffa), and friendly hosts. We enjoyed very much. You can have the breakfast in the suggested place with magnificent view to the squear, but there are plenty of other places as well. We had our breakfast there only once, because... More 

Was this review helpful? Yes 1
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Hilu, I'm very happy you enjoyed your stay here so much.You've been attentive, polite and nice guests and it was always a pleasure to reply all your requests regarding Siena and our property.I'm only sorry that the restaurant didn't match your Finnish taste in offering you its variety of good local food, and I'll advice the owner about it.However,... More 

Naples, Florida
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 2, 2014

Just a minute and you are on Il Campo soaking in the sights of the Palio, or the hype that leads up to it! Daniela met us at the property upon arrival and gave us maps and a brief orientation. This was our first experience sharing a hall bathroom, luckily we were among friends! The rooms were clean and furnished... More 

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palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear BabyCarl, thanks for the time you have taken in writing a review for my property and thanks a lot for your nice words. You were a party of six, and one of your friend arranged with me the reservation, booking all the three standard rooms located on the third floor for two nights, just before the Palio, and I'm... More 

Sebastopol, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

We could not have secured a better location for our Siena stay. The hub of town is Il Campo and Palazzo Masi is a few short minutes away, but the B&B is on a street that was very quiet at night. We booked a superior room with a very nice en-suite bathroom. There is a handy self-serve laundry a few... More 

Was this review helpful? Yes 1
palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Tom, Thank you for taking the time to write a so nice comment on your recent stay. We’re very happy in reading that you enjoyed your stay right in the heart of our city booking one of our superior rooms. Once again, I thank you for your comments regarding the quiet position of our palazzo, your bathroom and the... More 

Nelson, Canada
2 reviews
5 of 5 stars Reviewed June 4, 2014

My husband and I had a great stay at Palazzo Masi in Siena. Centrally located, affordable, our room was of generous size with comfortable bed, spotlessly cleaned and quiet. We stayed there for 2 nights this May and it was a great experience. If you have problems with walking up stairs be warned the place is on the 2nd floor,... More 

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palazzomasi, Proprietario at Palazzo Masi, responded to this review

Dear Karen, thanks a lot from your very kind words. We really appreciated your gentleness and liking. For us it's always a pleasure satisfy our customers expectations.It has been a big pleasure chatting with you, sharing tips and secrets regarding our city, honoured by your curiosity and your smiles have been our goals. Happy in reading you appreciated our tip... More 

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