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Hotel Garden

#13 of 42 Hotels in Siena
Certificate of Excellence
Via Custoza 2, 53100 Siena, Italy
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1,183 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenwood, Indiana
Top Contributor
304 reviews 304 reviews
49 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Garden as part of a tour group so I cannot comment on price. We were not in the main building but were instead in one of the adjacent buildings. A short walk down a very pretty path, and down some stairs to our room. Entering our room was like walking into a time warp. It is... More 

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Murcia, Spain
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for the week before Easter for a conference and found the hotel to provide a wonderful base for a longer-term stay. The hotel is aptly named and I enjoyed my daily strolls out along the garden path to the gate that leads toward the city. I even grabbed pasta at a conveniently close cafe and brought it... More 

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear Monalogue, thank you very much for your recent stay at the Garden Hotel in Siena, we really appreciate your review so full of details about the staff and our services. We really hope to guest you soon our best regards Gianluigi Rubbioli & all the Staff More 

Dover, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an excellent hotel set in the most beautiful gardens overlooking sweeping valleys and the old Siena city. Great staff and excellent amentities and a quiet, lovely appointed room with a really comfy bed, just what you need at the end of a long day. Walking distance to town, where you can find an atm if needed.

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear DeidreH, thank you very much for the recent stay at the Garden Hotel in Siena. Yes you are right the Location is perfect for a relaxing holiday in Siena, next to the city and set in a green corner, everibody like it very much. We are hoping to have you guest again here at the Garden. Our Best Regards... More 

Feldkirch, Austria
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel looks wonderful on the Internet, but the reality has its limitations. We were given rooms in Casa Bianca, which is a building without any architectural or stylistic charm. It looks and is very basic. The standard rooms were very dark with windows that were either blind or dirty. After pointing this out at reception we were given „classic... More 

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear Ottmar G, we really thank you for the recent stay at the Garden Hotel, It's always our pleasure to welcome you in the nice city of Siena. As you write in your review you didn't like our annexe Casabianca, but is very clever on all the web expecially the ones made by booking that all the classic rooms are... More 

Cambridge, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel Garden was a really nice stay at for the quality of the hotel a stunningly good price. Our room was spacious and despite information on Booking.com to the contary the wifi was free. There was ample parking at the hotel and they allowed us to stay parked the following day after our checkout while we explored some more... More 

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear James P, thank you very much for the recent stay in Siena at the Garden Hotel. During your stay some works was to rennovate part of the rooms in the main Villa.... But I hope that did not causes any noise for the guests. Everybody now is welkome to see and try the new Superior & Deluxe rooms in... More 

Dudley, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here last year with my daughters and mother beautiful hotel Mario and his team are wonderful helpful and so friendly. Fabulous setting lovely grounds we were treated very well by the staff who really put themselves out for us.

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear JaneW, thank you so much for remember us, also so far..... At this point I think is just time to come back and visit us again here in Siena :-) We are waiting for you, Our best regards Gianluigi Rubbioli & the Staff More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

This was one of the best places we stayed in our Toscany vacation. Great room, big, clean and very pretty. I totally recommend for anyone who want a great place to stay. The front desk was perfect on info about the city and the free WiFi works fine. My wife forgot her wedding ring in the room when we went... More 

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear Flavio B, so nice having from you this nice review, that's a real customer service... :-) just in time!!! we always do all of our best also in "extreme" case like yours.... hope to have you guest soon again, Best Regards Gianluigi Rubbioli & the Staff More 

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

The staff were without exception charming, helpful and informative. Requests were courteously and fully met. Quite a lot of work is going to have to be done to refresh the hotel in time for the summer season. We stayed in a superior room, the cold tap of which never worked. The terrace from which spectacular views of the city were... More 

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear William K, thank you very much for the recent stay at the Garden Hotel in Siena, we always try our best to let you feel confortable and King or a Queen.... also for a short time..... So sorry for the "cold water" I hope our mainteinance-staff check it after your warning. I'm hoping to see you soon, maybe next... More 

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 21, 2015

We booked the Hotel Italia for 4 nights, but their boiler had broken down, and the management informed me in advance that the hotel would be closed during the repair work and that they had to transfer my booking to the Hotel Garden, a 4 star hotel in the same chain as the Hotel Italia, on the same conditions. Since... More 

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