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Hotel Garden

#13 of 40 Hotels in Siena
Certificate of Excellence
Via Custoza 2, 53100 Siena, Italy
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1,376 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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    (342)
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Tbilisi, Georgia
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed yesterday NEW

One of the best hotels that I've seen during my long years of traveling. I can say only positive words about the hotel and its staff. All members of the hotel staff were rather attentive and friendly to all guests. Breakfast super fresh and delicious. I've never seen another hotel where the breakfast is served with dishes from Villeroy&Boch (I... More 

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UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our room was the basic double which was very clean and comfortable. The bathroom was small but the shower was decent. Large people would struggle with size of the cubicle. The view of a large concrete wall was uninspiring but this was the cheapest room. We were handy for the swimming pool which was very nicely kept by the pool... More 

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Miami, Florida
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This is a great hotel. Even though the hotel could use some remodeling, the rooms are very authentic and so is the villa. The landscapes views from the main hotel terrace is beautiful. The hotel is NOT walking distance from the main city, but there is a public bus with convenient transportation. At happy hour and sunset time the hotel... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

I am here now and this is the 3rd 4star hotel we have stayed in the last 2 weeks. This hotel should not be rated 4 star by any system, at least if our room is an example. I agree with a recent reviewer that the room resembles a college dorm, with cold tile floors, prison quality beds and pillows,... More 

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear mcinjo, If is your written is true.... why did not ask to change hotel? why you do not ask to speack with me? why if the hotel is not nice as you wrote you had dinner at the restaurant? - you have a booking originated by a travel agent for a basic standard triple room (you can also check... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A 5 night stay with 2 teenage daughters. We had one superior room in the main building and one classic in Casabianca. There were few differences between them other than the type of toiletries and tea making facilities and both were clean. The location was great for Siena, close enough to walk in, but far enough away from the centre... More 

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear Gilles P, so nice from you... thank you very much for the recent stay here in Siena with us. Do not forget to come back for a visit, My best regards Gianluigi Rubbioli More 

Bognor Regis, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel for us and our guest to stay at for our wedding in the Palazzo Publico. We had 8 rooms for our party in the main building and the Casablanca building. All the rooms were really good. All our guests were very happy with the accommodation. The pool area was very good and clean. The Restaurant was... More 

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear PelleBR, .......Congratulations from all the Hotel Garden Staff!! And thank you very much for the choice, we always try to do our best to let you have a nice stay and "a stellar experience" Our Best regards Gianluigi Rubbioli & the Staff More 

Basingstoke, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Booking a holiday is always a bit of a risk, you read the literature and the reviews but it’s only when you get there do you know if you made the right choice. I can say with some certainty that we made a mistake when we booked with the Garden Hotel Sienna. The room had all the charm and appearance... More 

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Greater Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We recently stayed here and we're quite disappointed in the hotel. The pool was green and even though they assured us you could swim in it I wouldn't for health reasons. The room was average to say the least. The hotel needs a spruce up. The restaurant staff and food were amazing though. They were so friendly and made you... More 

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Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear Bettytay6, thank you very much for the recent stay at the Garden in Siena, the pool water was green due for a strong storm that has swept sand and grass recently cut by the pool. But in order not to intervene with strong chemicals we preferred to clean it every day until you return to normal, obviously always in... More 

Lake Oswego, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a family trip to Siena in mid July 2015. Hotel Garden is a great hotel, good location. We cannot say enough good things about the hotel staff especially Carla at the front desk, she went out of her way a number of times to help us and make our stay fantastic.

Was this review helpful? Yes 1
Hotel Garden Si... D, Responsabile relazioni pubbliche at Hotel Garden, responded to this review

Dear ken06, What can I say??? "Hotel Garden is a great hotel, good location. We cannot say enough good things about the hotel staff" Just come back soon..... and don't forget to introduce our Hotel to friends who are planning a trip to Italy, My best regards Gianluigi Rubbioli More 

Wigan, Lancashire
Level Contributor
58 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is in lovely surroundings but isn't 4 star. Our room (156) was like a cell as the view was of a concrete wall, but from what we could see lots of rooms were like that. The floor wasn't clean and had long black hairs on it and there was lots of dust on the floor around the bed. The... More 

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Hotel Review Summarization

What travelers say

  • Very good(9)
  • Friendly and helpful(6)
  • Main building(5)
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Room/suite (46)
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Dining (27)
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Amenities (6)
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Classic Room (18)
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Deluxe Room (19)
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Pool (12)
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Restaurants and Bars (8)
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Standard Room (19)
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Superior Room (22)
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Superior Room in White (22)
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The Hotel (68)
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Triple Classic Room (25)

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Hotel & grounds (24)
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Room/suite (14)
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