The highlight of our trip to Tuscany was the choice we made to stay at the Hotel Garden.
First the setting is amazing. The hotel is elevated above the city, and yet it is within a 5 minute walk to the main city. It is quiet, elegant, and clean, with beautiful frescos on the ceilings. We had mentioned it was...
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My partner and I together with some friends stayed in this hotel for the L'Eroica bike race which took place in October.
The check in went smoothly and we were given a room in one of the blocks away from the main hotel. Our room was basic but clean and tidy. Beds were comfortable and the bed linen and towles...
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Dear alben37,
The "Eroica" is an event that every year allows our beautiful Chianti area to be known all over Europe and gives us the opportunity to welcome the travellers who as you, are full of passion for Siena and the environment that surrounds Hotel Garden.
It is so nice to hear your words abut Atla, since he is one...
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We organized a convention for a cutomer of our's excellent service and courtesy, excellent food
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Grazie Monica,
per tutto quello che tu ed il tuo staff ci avete portato, sia dal punto di vista organizzativo...
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A great clean friendly hotel in the heart of Siena. We had a great room , really clean and comfortable. The hotel was in a great location really close to the center of the town.The hotel has a good restaurant and a great view on the old town. Staff were friendly and helpful. Breakfast was efficient and plentiful. All in...
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Stayed for 4 nights in early October. Hotel was in great position, lovely views for having a drink from Atla, superb barman. Rooms clean and average motel style rooms. Quiet , which was good for sleeping. Hotel was busy, many coming and goings, but not noisy. Front desk was difficult, no suggestion of helping any of us with bags, even...
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Dear Madame,
i am deeply sorry for the bad service and bad feeling you had with our Receptionist. We have no excuses for that. The only thing i can say is that the girl you mentioned has joined our Reception-Staff only this Season and she already quitted. She was not part of the steady staff and she has not been...
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I stayed in this hotel for business trip at the end of November. The location of the hotel was very nice, it will be around 20-25 min walking to the centre of Siena. The rooms were very clean, even though look quite out of date. However the location of the hotel is ideal if you need a good and peaceful...
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Dear Guest,
thanks for staying in our hotel and for sharing your comment on Tripadvisor.
Thanks for your kind words about Hotel Garden, it has been a pleasure for us to have you as a client.
Our hotel is out from the old city walls and this allows our guests to have a huge available free parking at the hotel...
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We stayed in this hotel in august 2011 for 5 nights.
The location of the hotel was very nice, you have a spectacular view on Sienna. The rooms were very clean. The breakfast was good, but in the evening the diner was too small. For me it was ok, but for my husband and our two children (13 and 12...
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Dear Madame,
thanks for writing you comment on trip advisor and thanks for the positive review concerning the hotel.
I am sorry for the problem with the Dinner and i’d like to understand the inconvenient with the dessert: our halfborad consist of a 3 course meal, with dessert from buffet. On the Buffet there are different cakes, plus Cantuccini (which...
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Our 3-night stay in October 2011 was superb in every way. We booked online, sight unseen, and could not have been more pleased. The hotel pool was a welcome sight in 80 degree heat. Room was spacious and clean; grounds were beautiful, staff was pleasant, courteous, efficient and informed. Laundry service was efficient and on time. Breakfast buffet was grand,...
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Dear Guest,
i really appreciate your nice comment on Tripadvisor and thanks for trusting us in booking sight unseen.
I am glad you liked our hotel, and I am happy you had the opportunity to enjoy our swimming pool and our wide terrace, for the weather has been clement this season and gave us a mild October!
We’d like to...
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From the outset the hotel looks perfect. Beautiful gardens, amazing location and a fabulous looking building. What we did not expect was our room to be invested with bed bugs and lice!
We noticed bug blood on the walls when we checked in, thinking they were mosquito splats we payed no real attention. My partner woke up in the early...
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Dear Guest,
thanks for leaving a review about Hotel Garden Siena.
I’m very pleased to have the opportunity to answer your comment both to apologize and to explain what happened.
First of all I want to say I’m really sorry for the way we managed the situation. A wrong communication was the main problem. What we should have done was...
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The location is very good because of teh view, little far frm the Piazzat. But everything else is simply great. The barmen Atla is one of the best I have met !
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Dear Sue,
it is a pleasure that you gave us the possibility to show on tripadvisor the beauty of our location, which is walking distance from the City Walls (Camollia gate) and allows our client to have a huge parking at the hotel for free. The Campo Square is a bit fart since it is beyond the city walls, but...
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