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Mercure Siena Degli Ulivi

Via Antonio Lombardi 41, 53100 Siena, Italy (Formerly Academy Hotel)
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1 room 1 guest
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Mercure Siena Degli Ulivi
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513 Reviews from our TripAdvisor Community

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Traveler rating
    79
    209
    136
    57
    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (513)
  • Mar-May only
    (122)
  • Jun-Aug only
    (187)
  • Sep-Nov only
    (122)
  • Dec-Feb only
    (82)
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Camberley, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We had 3 nights at the hotel, the staff were nice but the hotel is far from being 4 star. Dated interior Beds are hard Breakfast was poor, the hot food was horrible, the orange juice was served in plastic cups, no glasses available. The food was cleared away 5 mins before the 10 am finish. The Bar closes at... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Mercure Siena D, Manager at Mercure Siena Degli Ulivi, responded to this review

Dear Guest, I am very sorry that did not appreciate our hotel. As for breakfast we accept your criticism and will do everything to improve it. I hope I can change your mind about our hotel and if in case you decide to stay with us again please contact me. I take this opportunity to greet you cordially More 

Birmingham, UK
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 2, 2015

We spent 2 nights here - parking at the hotel is free. It's a short bus ride from the centre of Siena - there are buses from the rear of the hotel. The only negative was having to go find somebody to serve us a drink at the bar - about 16:00. Otherwise, all fine, and would return.

Was this review helpful? Yes 1
Mercure Siena D, Direttore at Mercure Siena Degli Ulivi, responded to this review

Dear Guest, Thank you for your review we regret the minor inconvenience occurred at the bar. In the future definitely we resolve this discomfort. Best regards More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 29, 2015

I stayed here for one night. The room was new and spotlessly clean. The lobby and bar looks new as well. It has free parking and is in a quite neighbourhood. The only drawback is it's a little far from the centre of most tourist attractions. 10 minutes drive if you have a car.

Was this review helpful? Yes 1
Mercure Siena D, Direttore at Mercure Siena Degli Ulivi, responded to this review

Dear Guest, I am very happy that your stay was very satisfying and I hope that in the future may repeat your holiday. I take this opportunity to greet you cordially More 

Newcastle, Australia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 27, 2015

Pleasantly surprised at this ultra modern hotel - free parking - great breakfasts. Did a 20 minute walk to escalator opposite train station to the old city. Could have caught the bus but needed the walk. Check in check out great. Still need to be credited points for stay on gold accor card but other than that we would stay... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Mercure Siena D, Direttore at Mercure Siena Degli Ulivi, responded to this review

Dear Ms. Annette, We read your review and we are very happy that your stay was satisfactory. We hope to be able to sleep again at our hotel and the opportunity to greet you cordially. More 

Virginia Beach, Virginia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 25, 2015

This hotel is a nice place to stay in that the rooms are clean and nicely decorated. The staff is friendly except for the bartender who does not speak English. The beds are comfortable and the bathroom was clean and we'll layed out though the shower is a bit small. Similar to a Holiday Inn in overall quality. We were... More 

Was this review helpful? Yes
Mercure Siena D, Direttore at Mercure Siena Degli Ulivi, responded to this review

Dear Guest We read your review and we are very happy that your stay was satisfactory. We hope to be able to sleep again at our hotel and the opportunity to greet you cordially More 

Kuwait
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 25, 2015

The hotel is clean and very calm. I stayed there several times for business purposes. As I had to attend the Santa Maria delle Scotte hospital that is very close, it was quite convenient. The hotel is not within walking distance of the center of Siena but it's a 5min taxi ride. The staff is polite and helpful and will... More 

Was this review helpful? Yes
Mercure Siena D, Direttore at Mercure Siena Degli Ulivi, responded to this review
Google Translation

Gentile Ospite, apprendere che il Suo soggiorno è stato di Sua soddisfazione, è una cosa che ci inorgoglisce. Colgo l'occasione... More 

Rio De Janeiro
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 12, 2015

The hotel is not near from downtown. Although in the web site it is mentioned that the distance is around 2,5 km, it took me around 6,5 km to reach there. Accomodations are good. Breakfast is fair. As a guarantee for late check-in, normal procedure at Accor web site, I provided information about my credit card - not a permission... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
Mercure Siena D, Direttore at Mercure Siena Degli Ulivi, responded to this review

Dear Guest, I just read your review and I communicate that I'm quite happy that his stay was to his satisfaction. With regard to its warnings will soon be resolved. With the opportunity to greet you cordially More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 28, 2015

Enchanting hotel surrounded by olive trees. Rooms were spacious and very clean, breakfast was a bit basic but still tasty and fresh, nice location and friendly staff. A bit of concern when using the shower but overall a very nice experience to end our European trip.

Was this review helpful? Yes 1
Mercure Siena D, Direttore at Mercure Siena Degli Ulivi, responded to this review

Dear Guest, I just read your review and I communicate that I'm quite happy that his stay was to his satisfaction. With regard to its warnings will soon be resolved. With the opportunity to greet you cordially More 

Sao Paulo, SP
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed February 18, 2015 via mobile

The room was not clean, there was a bad smell in the bathroom. There was not room service since it was weekend (at least this was their justification). Transportation to main touristic attractions is an issue.

Was this review helpful? Yes 6
Mercure Siena D, Direttore at Mercure Siena Degli Ulivi, responded to this review

Dear Guest, I am very sorry that your stay was not satisfactory for you, but in all fairness I must tell you that the cleanliness of the rooms has always been for us a source of pride. I hope to get back to the hotel so that they can show that maybe you're wrong. On this occasion, I greet you... More 

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Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 22, 2015

Cosmos tours had booked my stay at the hotel. Since the tour bus took us there I can not comment on it's location or on transport to the hotel. I found it clean and spacious and wished some of the other hotels on the itinerary had been the same. I only had breakfast there and found it to be adequate.... More 

Was this review helpful? Yes 4
Mercure Siena D, Direttore at Mercure Siena Degli Ulivi, responded to this review

Dear Guest, I am very happy that your stay was very satisfying and I hope that in the future may repeat your holiday. I take this opportunity to greet you cordially More 

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