Please avoid this hotel! Do yourself a favor and avoid this like the plague! We went to Siena with the in laws and stayed at this NH hotel. From the get go this experience was sub par! To start you arrive and there is no Place to park. We left the car right in from of the hotel ( no... More

This is a beautiful hotel although can get quite busy with groups. Our stay was marred by the man working the front desk who was rude and not at all interested in helping customers with enquiries. (not just me but also the two people in front of me who were asking a simple question and received rude, blunt and unhelpful... More

We stayed at the NH Excelsior in Siena for 3 nights. The booking was done by our travel agent (so we paid over the odds) and given the mixed Trip Advisor reviews we were a bit nervous! We needn't have worried - the staff were fantastic from the time we arrived. We had a bit of a problem with our... More

this hotel has a great central location but; the moment you enter the hotel you feel the cold spirit.. which is something very rare in Italy!, the reception staff is really really negative and rude and all have an attitude, my god i've seen how they treat the person in front of me, you don't understand if it's a hotel... More

We arrived in Siena late night with the car and we started looking for an accommodation. The hotel looked very nice, but we wanted to look around, so we asked the staff to hold us a room for 30 min while we were searching for other alternatives. They have been very nice showing us on the map where all the... More

This hotel has a great location within the walls of Siena and it's a nice property. But, the staff is less than helpful and sometimes downright nasty. Their wifi didn't work properly & the computer in the lobby not at all. The hotel is rather contempory in design which was fine but somewhat perplexing since it's in Siena. We were... More

We flew to Pisa and travelled by train to Siena which, although a long trip with a couple of changes, was quite straightforward. From the train station at Siena we got a taxi to the hotel. I think we could have walked at a push but had read somewhere that it was quite a way. Taxi was about 7 euros.... More

I've stayed here twice for business. The first time I had a "superior" room which was a bit larger, but the furniture was old and it had a view of the Siena football stadium. The second time I went for a standard room which was smaller, but the furniture was modern. However, the A/C didn't work in the whole hotel... More

The hotel is in a great location to explore sienna on foot. They even had a gym however the equipment was not the best, but still great to have this facility. There is parking near the hotel but it's a bit of a hike. Make sure you check with the hotel which is the free and which is the paid... More