Location full points, 200 meters from station and very very close to duomo. No need for taking city buses since hotel is walking distance from all sites. Breakfast was nice with lots of variety. Rooms comfortable and spacious. Hotel staff friendly, for lunch there is a pizzeria on the street offering good pasta pizza.

Whilst the location was good, walking distance to everywhere, the hotel itself has little to offer. The rooms were Ok. The air condition did not work the entire time we were there, 4 days/3nights. Rooms were dark and dusty. The worst was the slow and inefficient service at the reception. It was barely staffed and very slow. The breakfast buffet... More

The Irish Pub is across the street as well as busy bus station so it was noisy until the wee hours of the morning. It was stuffy without the window open but too noisy for restful sleep. The check in clerk was not at all welcoming or friendly. The room was fine and the bed was comfortable. Great big shower... More

Stayed here for a week on business in March. Desk staff seemed to be rude and to busy to answer any questions we had about cabs, restaurant recommendations, etc. the breakfast was not much to be desired...lots of carbs, cold scrambled eggs and bacon, meats and cheeses. We ended up skipping breakfast and walking to the bakery. Great location and... More

Perfectly good clean hotel. Excellent location just 5-8 mins walk from the square, just used it as a base hardly splent any time there - so absolutely fine and fairly good value compared to the others we looked at. Breakfast was fine - rice cakes on offer for the gluten free and good selection of continental breakfast (not good cooked... More

After getting off the bus in the moonlight, we saw the hotel just in front of us, which is too big a cheerful moment after travelling exhaustedly during the day. We were really pleased with the upgrade to a junior suit at only 20 euros. You should be able to find the "late upgrade" advertisement at the reception. It was... More

On Arrival, we had to find out, that internaly our room reservation had been cancelled (NOT BY US !!!), but the friendly staff excused and asked for 20 minutes to solve the problem as the hotel was actually fully booked. 20 minutes later we had a nice room - I realy have to praise this friendly Service. We also were... More

Having booked this hotel and then read some not very good reviews I was a little worried. When me and my daughter got there we were very pleased indeed. The reception staff were very kind and friendly and went out of their way to help and offer advise about the local area. We were able to check in early and... More

After reading many hotel reviews for Siena and finding this available at the last moment, I gave this hotel a try, this was much more than I expected. I drove and so I pulled up to the hotel, put my luggage in the lobby with the bellman whom subsequently took my luggage to my room. Nice. I then parked my... More