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All 43 Siena hotels

Grand Hotel Continental

5.0 of 5 Hotel   |   Via Banchi Di Sopra 85, 53100 Siena, Italy
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€256 (EUR)
Grand Hotel Continental
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Ranked #8 of 43 Hotels in Siena
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed August 23, 2014
GGBRAUNEMOLO LITTLE FALLS
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395 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Hotel Continental
See the most recent reviews
LITTLE FALLS
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 23, 2014

Booked superior junior suite with roof top terrace in August 2014. The roof top terrace is small with no view, only the stars. The bathroom was dated in need of renovation just not 5 star quality. The mattress was petrified, very old extremely dated and uncomfortable. The air conditioning was regulated by the hotel, too warm for August. All upholstery... More 

Was this review helpful? Yes 1
NBeaugonin, Group Operations Director at Grand Hotel Continental, responded to this review

Dear Guest Thank you for taking the time to review the Grand Hotel Continental after your trip. I am sorry the hotel room, bed and terrace were not to your liking. Your comments on the air conditioning and mattress have been passed on to the hotel management. With best wishes Andrew Jamieson Group Operations Director TDA Capital Ltd on behalf... More 

Loughborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2014

this hotel is perfect for location, food, service, and staff nothing was to much trouble very friendly, the room was a delight very clean and room and always cleaned first thing, highly recommend, excellent breakfast with excellent service . we will definitely return.

Was this review helpful? Yes
NBeaugonin, Group Operations Director at Grand Hotel Continental, responded to this review

Dear Guest Thank you for taking the time to review the Grand Hotel Continental after your trip. On behalf of all the team, I do hope we can welcome you back to Siena in the future. With best wishes Andrew Jamieson Group Operations Director TDA Capital Ltd on behalf of Niquesa Hotels & Residences (formerly Royal Demeure) More 

Heist-op-den-Berg, Belgium
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2014

I had a very nice stay in the hotel, the staff is very friendly and helpful. Plus - location (walking distance of all major tourist attractions) - rooms (clean, nice size, all comfort) - valet service for your car - excellent breakfast (for italian standards) Neg - very difficult to reach the hotel, you have to park on a "piazza"... More 

Was this review helpful? Yes 1
NBeaugonin, Group Operations Director at Grand Hotel Continental, responded to this review

Dear Peter Thank you for taking the time to review the Grand Hotel Continental after your recent stay. We are delighted you enjoyed the central Siena location, our historic guest rooms and the hospitality of the hotel team. We try hard to maximise the enjoyment of every guest and staff work hard to ensure the highest standard for guests. Thank... More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

Upgraded our room for our honeymoon, along with complimentary prosecco. Fantastic concierge who helped with local restaurant choice. Incredible view from our room of San Domenico. Very nice breakfast. Perfect location. Make sure you ask to see the Grand Hall with its unbelievable frescos. Only thing I would say is that you need to be sure of where you will... More 

Was this review helpful? Yes 1
NBeaugonin, Group Operations Director at Grand Hotel Continental, responded to this review

Dear Matthew Thank you for taking the time to review the Grand Hotel Continental after your recent honeymoon. We are delighted you enjoyed the hospitality of our team, especially our Concierge, and the central location during your special trip. Our historic suites, rooms and frescoes are a great source of pride for us and I am so glad you enjoyed... More 

Bristol, UK
Top Contributor
58 reviews 58 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed July 29, 2014

This hotel is perfectly placed to explore Siena. It is essentially a converted palace and this has its pros and cons. The major public rooms are wonderful with frescos everywhere. Our room (a royal double) also had a frescoed ceiling and a lovely view across to the Duomo and the hills beyond. But there were significant weaknesses particularly given the... More 

Was this review helpful? Yes 3
NBeaugonin, Group Operations Director at Grand Hotel Continental, responded to this review

Dear Barry Thank you for taking the time to review the Grand Hotel Continental after your recent stay with us. We are delighted you enjoyed the central location and the frescos. Thank you for the comments on the air con and sockets which we will endeavour to address, along with your notes on the breakfast and maid service. The hotel... More 

London, United Kingdom
Top Contributor
105 reviews 105 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed July 27, 2014

If you’re in Siena for Palio time, then this really is the perfect spot. Less than 5 minutes walk from the main piazza and all the action and still you can escape into the seclusion of this 5 star hotel to avoid the madness when you’ve had enough. As you’re inside the city, arriving can be a bit fraught and... More 

Was this review helpful? Yes 1
NBeaugonin, Group Operations Director at Grand Hotel Continental, responded to this review

Dear ArkLark Thank you for taking the time to review the Grand Hotel Continental after your recent stay with us. We are delighted you enjoyed the Palio, the central location and the seclusion of the hotel. The city can get very busy at Palio time , especially when driving. Regards the decor, as you state the hotel is a combination... More 

Totnes, United Kingdom
Top Contributor
76 reviews 76 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 19, 2014

We were there for the palio which is a must!...the hotel is in a perfect location and the staff are amazing...special thanks to Nabil and Laura from the concierge...nothing was too much trouble and everyday they were smiling!...if you arrive by car then they will take care of it but at 45 euros a day so we found (advised by... More 

Was this review helpful? Yes 1
NBeaugonin, Group Operations Director at Grand Hotel Continental, responded to this review

Dear Mike Thank you for taking the time to review the Grand Hotel Continental after your recent stay with us. We are delighted you enjoyed the Palio, the hospitality of our team and the central location. I will also pass on your kind feedback to Nabil and Laura.On behalf of all the team, I do hope we can welcome you... More 

Hong Kong, China
Contributor
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 14, 2014

The location is wonderful, but the hotel is not very well maintained. Rooms are small and and old. Outside the room the hotel is beautiful with nice paintings and sculptures. Breakfast is quite poor in terms of options. Valet parking is 45 euros. The staff is very welcoming and helpful.

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NBeaugonin, Manager at Grand Hotel Continental, responded to this review

Dear HaikuVoyage Many thanks for taking the time to review the Grand Hotel Continental. We are delighted you enjoyed the central location, original artworks and the hospitality of the team. We try hard to maximise the enjoyment of every guest. As the hotel building dates back to the 1700s with many original rooms, features and public spaces, depending on room... More 

Warrenton, Georgia
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 30, 2014

My family and I spent one night here. The service is impeccable and and the hotel is located in the heart of Sienna, only a short walk to the must see sights and plaza. The rooms are nicely furnished. Our three grown children shared a room and it was a large junior suite. I loved the fact that we could... More 

Was this review helpful? Yes
NBeaugonin, Manager at Grand Hotel Continental, responded to this review

Dear Cristol J Thank you for taking the time to review the Grand Hotel Continental after your recent stay with us. We are delighted you enjoyed the hospitality of our team and the central location. As we are placed within the medieval city centre we do benefit from fantastic views of the Siena skyline. Our historic guest rooms and suites... More 

Limerick, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 7, 2014 via mobile

We spent two nights in this 5 star hotel in Siena and we were a little dissappointed with it due to its 5star rating and expensive cost. Pros's: Great location in the heart of the old town. Very friendly staff who are very helpful. Cons: Breakfast was very basic, pastries, juices and cereals were poor for a supposedly luxury 5star... More 

Was this review helpful? Yes 3
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, we regret to learn that your recent stay has not complete met your expectations. Your comments are of great value and have met our best attention. They are of invaluable assistance in order to assure the highest levels of hospitility. We do hope to have the opportunity to welcome you again on a future visit to Siena. With... More 

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Additional Information about Grand Hotel Continental

Address: Via Banchi Di Sopra 85, 53100 Siena, Italy
Phone Number:
Location: Italy > Tuscany > Province of Siena > Siena
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Continental 5*
Number of rooms: 51
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Also Known As:
Grand Hotel Continental Siena
Hotel Style:
#2 Luxury Hotel in Siena
#8 Family Hotel in Siena
#11 Romantic Hotel in Siena

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