Plenty of character in the palatial hotel in the historic centre, not far from the Campo. I booked this for a group and we all enjoyed our stay. We had no trouble finding it by car and the best thing was being able to dump it on the road, letting the staff valet park it for us. Service and rooms... More

In a 17 century palace perfectly renewed this LHW is perfect to enjoy Siena. The rooms and the amenities are of high standard, even tough for a longer stay I'd advice the Deluxe that is slightly bigger. Breackfast could be improved, but again also here the service is perfect. Getting there by car is a challange, but the staff will... More

We traveled to Europe from Sydney in June 2012, stayed in Siena only one night few days before the famous Palio :( Vibrant city, full of young people. Beautiful Tuscan scenery. Hotel located in a great position in the heart of the old town. Beautiful hotel and excellent hospitality, Italians really know what this word means opposite to Germans (... More

Such a shame that this is the only 5-star hotel in Siena. Maybe if there was more competition, this hotel would do a better job at treating their guests well. My husband and I stayed at this hotel on our honeymoon. We rented a car and, as most people know, Siena is a very difficult place to navigate an automobile.... More

Just a few small blocks off the main square, along a main shopping street, the hotel was a wonderful place to spend Christmas as we began our Italy trip. The staff was quick to help us deal with the car, and get settled. At that time of year, the streets are lit with holiday lights, and there's an enormous christmas... More

Perfect location right within the fortifications of the old city. Previously a Palazzo, evidence of which is still apparent with the stunning frescoes, high ceilings and grandeur all round. Only 50 something bedrooms but public areas feel like you are in a much larger space. The bedrooms are a great size with large windows and a decent sized bathroom. The... More

Excellent hotel; great location in the centre of the old town, wonderful building (and very effective conversion of old Palazzo) and very friendly and helpful team - take their advice! Top floor suites are wonderful, with terrace overlooking the streets and old roofs of Siena.

We really enjoyed our stay at this property. The breakfast and lobby were the nicest we had during our 2 weeks in Italy. The front desk personnel were mostly very helpful, some better at English and friendlier than others. The room was spacious and had a stunning view and the bathroom was also very nice, clean and spacious. The room... More

This hotel was recommended by my travel agent via American Express. I was really disappointed with this hotel. It's a beautiful hotel but it needs some house keeping! Glass divider in shower filthy, glasses in bathroom disgusting. Silverware at breakfast dirty. Really disappointing stay. The hotel was not at capacity so I can't imagine why more attention wasn't given to... More