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Grand Hotel Continental

#9 of 42 Hotels in Siena
Certificate of Excellence
Hotel website
Via Banchi Di Sopra 85, 53100 Siena, Italy
Special Price
15% off room rate
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438 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville, Kentucky
5 of 5 stars Reviewed 4 days ago NEW

Absolutely one of the nicest hotels ever! The staff was, without exception, helpful, interested, and best of all, extremely friendly and gracious. Location was terrific. I will absolutely stay here again if I'm ever lucky enough to return to Siena!!!

Review collected in partnership with Amoma.com

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for your kind comments. We truly are delighted that you have appreciated your stay so much and that the service delivered has distinguished itself as most attentive and helpful. We do hope that you may visit Siena again in the future. Kindest regards, More 

Welwyn, United Kingdom
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

A great small hotel within Siena that makes the most of this fabulous location. The hotel staff were helpful, friendly and charming with the facilities to match including free wifi. Our junior suite on the top floor had a comfortable 6 foot bed, delightful private balcony, massive walk in wardrobe and a large bathroom with a stunning bath and large... More 

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NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, We appreciate you taking the time to share your comments following you stay in Siena and are pleased to know that the accomodation, the restaurant and the service has met your expectations. The location is most unique to truly experience living in a beautiful and unique city as Siena. Hope to welcome you in the future, More 

Bellevue, Washington
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel as our home base in Siena since I am a member of the LHW and this is the only choice they have in the city. The building itself has a lot of character and history. I was pleasantly surprised upon arrival that our room class was upgraded to a junior suite located on the top floor... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for your kind and detailed comments. We truly value feedback and your review has been attentively taken into account since our commitment to any improvement is continous. It is a pleasure to know that the room and service offered have met your expectations. Thank you again for having chosen Siena as your base to explore the... More 

Laguna Niguel, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a good location, close to Il Campo and other sites. Also close to bus station and taxi. The front desk staff was very friendly and helpful. No concierge on duty. The room we had was not too big. The bed was very hard! The only window was about 5 feet from the floor with a view... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for your review. Indeed our rooms may offer different features and layouts also according to the category reserved, no room is the same to another. The historical XVII century building Grand Hotel Continental is a unique location and offers a wide variety of accomodation solutions in order to meet when possibile any preference. We do hope... More 

Harrow, Middx
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed 3 nights at the Grand Continental. It is a beautiful historical building & in a great position for seeing Siena. Unfortunately on arrival direct from London, they were not expecting us! They did eventually accept we had a reservation but the room we were shown to on the 1st floor was defiantly not the Royal Double with... More 

Was this review helpful? Yes 3
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, your review has met our best attention and apologize for the inconvenience through some unpredictable events which occurred upon arrival in the hotel. Similar exceptions do not reflect the standards of service the Grand Hotel Continental continuously offers. The issue has been appropriately managed through relevant channels. Kind regards, More 

Fairmont, West Virginia
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hidden gem was the hotel we choose to stay in while in Siena...The room was clean,neat and the bathroom had a lot of room...The dining are was excellent and the Wine Cellar was very nice.If I have a chance to visit again this will be my hotel of choice

Was this review helpful? Yes 1
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, Thank you very much for sharing your comments and we are delighted to know that you greatly enjoyed your stay in Siena! Hope to welcome you soon again.- Best regards, More 

Venice, Italy
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I have just spent 3 nights in this beautiful palazzo , we had room 139 and I did not want to leave it, I could have laid in bed and stared at the beautiful frescos around me all day, however I would have missed all the amazing sights of the wonderfully small but intimate city of Siena.... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for sharing your experience at the Grand Hotel Continental! Our Royal Junior Suites and further categories with original frescoes on the noble floor are incredibly beautiful. Each frescoed room is different for the other so we can suggest you return to admire a different ceiling next time! With best regards, Nathalie Beaugonin Executive Assistant Manager More 

Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 29, 2015

Stayed there in May on a wine tour of the Tuscan region. This hotel has a lot of old Italian charm, feels like a Italian palace and is wonderfully located in the heart of Sienna. The staff are wonderful and very friendly and helpful. The old negative is that the air conditioning is a bit loud. Otherwise great stay. Best... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for taking the time to share your comments and we are pleased to know that you have appreciated your stay at the Grand Hotel Continental. Concerning your comment on the air condition, we apologize for any inconvenience caused and the matter has been promptly verified by the maintenance. Hope to welcome you again in Siena. With... More 

Gardouch
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 23, 2015

...are too small, and a strange (and not pleasant) smell stagnates in the hall and corridors. Rooms soundproofing is weak, the voices of all people walking on main road are hearable, even with windows and curtains completely shut. Classic room are aging, very small, not usually expected in a 5*L hotel. Wifi in the room is weak, not always easy... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for your comments which have met our best attention. Your feedback is considered truly valuable for future improvements. We appreciate your kind words regarding the service which have been shared with the Staff with enthusiasm. With best regards, Nathalie Beaugonin Executive Assistant Manager More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 22, 2015

Great location, very nice staff, decent breakfast, great bed and linens, clean. BUT the wi-fi problems were so frustrating and not worthy of the hotel. Would be hard pressed to give it more than an average recommendation.

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Executive Junior Suite (40)
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Royal Double Room (37)
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Royal Junior Suite (35)
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San Cristoforo Royal Suite (52)
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Superior Room (33)
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