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Grand Hotel Continental

#10 of 40 Hotels in Siena
Certificate of Excellence
Hotel website
Via Banchi Di Sopra 85, 53100 Siena, Italy
Special Price
15% off room rate
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1 room 1 guest
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448 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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  • Chinese (Simplified) first
  • Dutch first
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    (111)
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Johannesburg, South Africa
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow!! We absolutely LOVED this hotel!! It's location in Siena is superb!! The staff really went out of their way - so welcoming, helpful, friendly and courteous - professional (especially Massimo x2! We stayed here for four days and they really couldn't do enough for us!! Our room was awesome - we chose the one with a balcony and enjoyed... More 

Was this review helpful? Yes
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very happy with grand hotel continental but it does not have the touch of other Tuscany hotels . The staff were very courteous but not particularly helpful . The room was a disappointment and overpriced and the breakfast a little disappointing

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Austin, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was just about perfect. Nabil, the concierge, helped make this a most pleasurable visit and he did all that he could to accommodate our last-minute requests for trial tickets and for restaurant reservations on what is the busiest week of the year for Siena. The rooms were comfortable, the staff was friendly and professional, the location was the best...I... More 

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Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Loved this hotel. It is situated in the center of Siena, very close to Campo. The staff was fantastic! After sharing what kind of room my fiance and I were looking for, the hotel attendant showed us 2 different rooms to see which one we would prefer. We chose a lovely room on the top floor that had a balcony... More 

Was this review helpful? Yes 1
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Kindest Guest, thank you very much for sharing your comments and we are profoundly happy that your experience at the Grand Hotel Continental will leave you with delightful memories. Our staff is dedicated to assisting our Guests with a most attentive and personalized service. Hoping to welcome you again in the future, with best regards from Siena. Nathalie Beaugonin Executive... More 

Rossendale, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 19, 2015

This is a really lovely hotel and perfectly positioned for sightseeing in Sienna. Our room was a bit on the small side, but right on the front of the hotel, overlooking a beautiful square. the room was comfortable and had everything we needed. The staff were all helpful and friendly, particularly the concierge.

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, we are pleased to know that you have enjoyed your stay at the Grand Hotel Continental as an ideal location to visit the city. Our hotel offers a wide selection of room categories of different sizes, styles and features in order to meet the preferences of our guests. Hoping to welcome you again in Siena, kind regards, Nathalie... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed July 19, 2015

You will not find a better location to enjoy Siena than this. The Piazza is three minutes walk away. The hotel is not quite five star but is certainly 4 star. The ceilings are truly beautiful and in our room we had a magnificent frescoed one. The air conditioning was not exactly quiet (room 140) but did not interrupt our... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for sharing your kind comments following your stay at the Grand Hotel Continental. The location indeed has no rivals when visiting the city of Siena and this is supported by comfort and highly dedicated staff in order to assure a most pleasant stay. Hoping to welcome you again in Siena in the future. Kind regards, Nathalie... More 

Dade City, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 14, 2015

We stayed at the Grand Hotel in June for our first three nights in Italy. It was everything we had hoped for. The staff of the hotel were exceptional! We can't say enough about them. Great location. The restaurant at the hotel was good. The Hotel arranged a wine tour for us and made some excellent dinner recommendations. We will... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guests, we sincerely appreciate you sharing your enthusiastic comments regarding your recent stay in Siena at the Grand Hotel Continental. We will be looking forward to welcoming you again! Kind regards, Nathalie Beaugonin More 

Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2015

The Grand Hotel Continental is a heavenly. The location is perfect. The staff is amazing. Everyone on the desk, the concierge, servers, and housekeeping are welcoming, friendly and so helpful. The facilities are gorgeous. The public spaces are amazing - I felt as if we were in a palace. Our room was very comfortable and our view was perfect -... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guests, we thank you for the delightful comments and your kind words are of great encouragement to the entire Staff and a reward to the continuous engagement in delivering highest standards of hospitality. We hope to welcome you in the future again. Kind regards, Nathalie Beaugonin More 

Westchester County New York
Level Contributor
94 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed July 5, 2015

We stayed here in March 2014, a quiet time in Italian tourism. You can read that review also if you like. We returned this past week for the Palio, in contrast, a very demanding time for hotels. Our experience was just as good the second time. This time, we stayed street-side, and yet the rooms were very quiet. Also, the... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for the repeated preference shown for the Grand Hotel Continental and certainly the Palio days are of much exitement for everybody visiting Siena! We thank you for the advice and hope to welcome you again on your third visit. With best regards, Nathalie Beaugonin More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed June 30, 2015

Absolutely one of the nicest hotels ever! The staff was, without exception, helpful, interested, and best of all, extremely friendly and gracious. Location was terrific. I will absolutely stay here again if I'm ever lucky enough to return to Siena!!!

Review collected in partnership with Amoma.com

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for your kind comments. We truly are delighted that you have appreciated your stay so much and that the service delivered has distinguished itself as most attentive and helpful. We do hope that you may visit Siena again in the future. Kindest regards, More 

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