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Grand Hotel Continental

#10 of 42 Hotels in Siena
Certificate of Excellence
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Via Banchi Di Sopra 85, 53100 Siena, Italy
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What travelers say:
Very good
(3)
Grand Hotel Continental
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Grand Hotel Continental
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418 reviews from our community

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    37
    19
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel has two adjoining buildings. The newer and better was not offered in April and I stayed in the other, which was perfectly adequate. A bit old but fully functional (the hotel I mean...). I loved the ocean balcony and direct opposition to Castel del'Ovo, as well as the location in the pedestrian seafront area of Santa Lucia, which... More 

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Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights last week and could not be more pleased! Beautiful hotel, large, exquisitely appointed room, delicious breakfast, unbelievable service. This is one of the nicest places, overall, that I've stayed in. The staff, particularly Laura, were extremely helpful and a delight to deal with. I do plan to return to Siena one day and would stay... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a beautiful old world hotel, which is incredibly well located, immediately opposite Monte dei Paschi and 2 minutes walk from the Palio. The inside have been stunningly well preserved and modern additions (a lift) fit in beautifully. The room themselves are somewhat small, but one could swing a cat in them. The bathrooms are somewhat dated, if functional.... More 

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Prague, Czech Republic
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location in a beautiful historic palazzo, just minutes from the Campo. The hotel was refurbished some years ago but retains many antique features. However bedrooms and furniture in the public areas could do with freshening up and the overall feel is slightly tired. We moved from a poky overheated attic room to a much nicer double with a lovely... More 

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Puglia, Italy
Top Contributor
110 reviews 110 reviews
39 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A little difficult to locate as it is within the confines of the "centro storico" of Siena. A magnificent histroric building with central atrium. Lovely staff and very comfortable rooms the restaurant and bar areas where within the atrium and for me didn't quite seem to work. Breakfast was served in the most delightful and charming rooms not sure why... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2015

I had the pleasure of staying at the Grand Hotel Continental in January of 2015 if only for a few days. Completely terrific experience. As a travel professional, I was offered a significant room upgrade and was thoroughly impressed with the deluxe accommodation that was provided. The room was well appointed with rustic charm and soaring ceilings with exposed beams.... More 

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Edinburgh, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 13, 2015

Beautiful building, fabulous location with breathtaking rooftop views. Helpful and jolly staff. Suites spacious but gently faded. A very annoying charge for WiFi and water from the mini bar at 5 euros for a very small bottle, dashed our expectation of the five star status.

Was this review helpful? Yes 2
Littleton
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 30, 2015

We enjoyed a comfortable stay at this hotel. I recommend it highly. Every staff member is professional and attentive. We were given a room upgrade upon arrival. This was very nice. Our room had a most fantastic view of the Duomo/Cathedral and the beautiful Siena country side. We could not have ask for anything better!! The room is well lighted... More 

Was this review helpful? Yes 1
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, Thank you very much for your kind words and we are truly pleased to know that you have enjoyed every aspect of your stay at the Grand Hotel Continental. The attention and dedication which is placed in provididing high standards of service is rewarded by our words. Hoping to welcome you in Siena agian in the future, with... More 

Phuket, Thailand
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 11, 2015

Stayed there over new year 2014/2015. Internet was not working the entire time. Room carpet was grubby, no actually dirty. Bathroom needs updating. Aircon was either too cold or too hot. Location was good as in very central.

Was this review helpful? Yes 2
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, we thank you for your comments and are sorry that your stay has not completely met your expectations. Indeed a major damage occoured to the provided WIFI system specifically on the holiday of New Year, which could not be immediately fixed and had to attend external intervention after the holiday. Nevertheless, for necessity the pc of the Reception... More 

London, UK
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 2, 2015

Magnificent views from the executive rooms on the top floor with a small balcony cut into the tiles of the palace of the roof. This however is the only thing that the Continental has in connection with Helena Bonham Carter's pensione in EM Forster's novella. The Continental is a top rate establishment, recently reconstructed from a 17th century palace in... More 

Was this review helpful? Yes 2
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