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Grand Hotel Continental

#10 of 41 Hotels in Siena
Certificate of Excellence
Hotel website
Via Banchi Di Sopra 85, 53100 Siena, Italy
Special Price
15% off room rate
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444 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Rossendale, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really lovely hotel and perfectly positioned for sightseeing in Sienna. Our room was a bit on the small side, but right on the front of the hotel, overlooking a beautiful square. the room was comfortable and had everything we needed. The staff were all helpful and friendly, particularly the concierge.

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, we are pleased to know that you have enjoyed your stay at the Grand Hotel Continental as an ideal location to visit the city. Our hotel offers a wide selection of room categories of different sizes, styles and features in order to meet the preferences of our guests. Hoping to welcome you again in Siena, kind regards, Nathalie... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

You will not find a better location to enjoy Siena than this. The Piazza is three minutes walk away. The hotel is not quite five star but is certainly 4 star. The ceilings are truly beautiful and in our room we had a magnificent frescoed one. The air conditioning was not exactly quiet (room 140) but did not interrupt our... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for sharing your kind comments following your stay at the Grand Hotel Continental. The location indeed has no rivals when visiting the city of Siena and this is supported by comfort and highly dedicated staff in order to assure a most pleasant stay. Hoping to welcome you again in Siena in the future. Kind regards, Nathalie... More 

Dade City, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Grand Hotel in June for our first three nights in Italy. It was everything we had hoped for. The staff of the hotel were exceptional! We can't say enough about them. Great location. The restaurant at the hotel was good. The Hotel arranged a wine tour for us and made some excellent dinner recommendations. We will... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guests, we sincerely appreciate you sharing your enthusiastic comments regarding your recent stay in Siena at the Grand Hotel Continental. We will be looking forward to welcoming you again! Kind regards, Nathalie Beaugonin More 

Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Grand Hotel Continental is a heavenly. The location is perfect. The staff is amazing. Everyone on the desk, the concierge, servers, and housekeeping are welcoming, friendly and so helpful. The facilities are gorgeous. The public spaces are amazing - I felt as if we were in a palace. Our room was very comfortable and our view was perfect -... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guests, we thank you for the delightful comments and your kind words are of great encouragement to the entire Staff and a reward to the continuous engagement in delivering highest standards of hospitality. We hope to welcome you in the future again. Kind regards, Nathalie Beaugonin More 

Westchester County New York
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in March 2014, a quiet time in Italian tourism. You can read that review also if you like. We returned this past week for the Palio, in contrast, a very demanding time for hotels. Our experience was just as good the second time. This time, we stayed street-side, and yet the rooms were very quiet. Also, the... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for the repeated preference shown for the Grand Hotel Continental and certainly the Palio days are of much exitement for everybody visiting Siena! We thank you for the advice and hope to welcome you again on your third visit. With best regards, Nathalie Beaugonin More 

Louisville, Kentucky
5 of 5 stars Reviewed 4 weeks ago

Absolutely one of the nicest hotels ever! The staff was, without exception, helpful, interested, and best of all, extremely friendly and gracious. Location was terrific. I will absolutely stay here again if I'm ever lucky enough to return to Siena!!!

Review collected in partnership with Amoma.com

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for your kind comments. We truly are delighted that you have appreciated your stay so much and that the service delivered has distinguished itself as most attentive and helpful. We do hope that you may visit Siena again in the future. Kindest regards, More 

Welwyn, United Kingdom
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 26, 2015

A great small hotel within Siena that makes the most of this fabulous location. The hotel staff were helpful, friendly and charming with the facilities to match including free wifi. Our junior suite on the top floor had a comfortable 6 foot bed, delightful private balcony, massive walk in wardrobe and a large bathroom with a stunning bath and large... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, We appreciate you taking the time to share your comments following you stay in Siena and are pleased to know that the accomodation, the restaurant and the service has met your expectations. The location is most unique to truly experience living in a beautiful and unique city as Siena. Hope to welcome you in the future, More 

Bellevue, Washington
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 22, 2015

We chose this hotel as our home base in Siena since I am a member of the LHW and this is the only choice they have in the city. The building itself has a lot of character and history. I was pleasantly surprised upon arrival that our room class was upgraded to a junior suite located on the top floor... More 

Was this review helpful? Yes 1
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for your kind and detailed comments. We truly value feedback and your review has been attentively taken into account since our commitment to any improvement is continous. It is a pleasure to know that the room and service offered have met your expectations. Thank you again for having chosen Siena as your base to explore the... More 

Laguna Niguel, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2015

The hotel is in a good location, close to Il Campo and other sites. Also close to bus station and taxi. The front desk staff was very friendly and helpful. No concierge on duty. The room we had was not too big. The bed was very hard! The only window was about 5 feet from the floor with a view... More 

Was this review helpful? Yes
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for your review. Indeed our rooms may offer different features and layouts also according to the category reserved, no room is the same to another. The historical XVII century building Grand Hotel Continental is a unique location and offers a wide variety of accomodation solutions in order to meet when possibile any preference. We do hope... More 

Harrow, Middx
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 8, 2015

We recently stayed 3 nights at the Grand Continental. It is a beautiful historical building & in a great position for seeing Siena. Unfortunately on arrival direct from London, they were not expecting us! They did eventually accept we had a reservation but the room we were shown to on the 1st floor was defiantly not the Royal Double with... More 

Was this review helpful? Yes 4
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, your review has met our best attention and apologize for the inconvenience through some unpredictable events which occurred upon arrival in the hotel. Similar exceptions do not reflect the standards of service the Grand Hotel Continental continuously offers. The issue has been appropriately managed through relevant channels. Kind regards, More 

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