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Grand Hotel Continental

#10 of 42 Hotels in Siena
Certificate of Excellence
Hotel website
Via Banchi Di Sopra 85, 53100 Siena, Italy
Best prices for: 1 room 1 guest
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Grand Hotel Continental
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Grand Hotel Continental
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410 reviews from our community

Traveler rating
    240
    106
    37
    19
    8
See reviews for
59
239
5
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (93)
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    (145)
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    (76)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying at the Grand Hotel Continental in January of 2015 if only for a few days. Completely terrific experience. As a travel professional, I was offered a significant room upgrade and was thoroughly impressed with the deluxe accommodation that was provided. The room was well appointed with rustic charm and soaring ceilings with exposed beams.... More 

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Edinburgh, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful building, fabulous location with breathtaking rooftop views. Helpful and jolly staff. Suites spacious but gently faded. A very annoying charge for WiFi and water from the mini bar at 5 euros for a very small bottle, dashed our expectation of the five star status.

Was this review helpful? Yes 1
Littleton
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 30, 2015

We enjoyed a comfortable stay at this hotel. I recommend it highly. Every staff member is professional and attentive. We were given a room upgrade upon arrival. This was very nice. Our room had a most fantastic view of the Duomo/Cathedral and the beautiful Siena country side. We could not have ask for anything better!! The room is well lighted... More 

Was this review helpful? Yes 1
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, Thank you very much for your kind words and we are truly pleased to know that you have enjoyed every aspect of your stay at the Grand Hotel Continental. The attention and dedication which is placed in provididing high standards of service is rewarded by our words. Hoping to welcome you in Siena agian in the future, with... More 

Phuket, Thailand
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 11, 2015

Stayed there over new year 2014/2015. Internet was not working the entire time. Room carpet was grubby, no actually dirty. Bathroom needs updating. Aircon was either too cold or too hot. Location was good as in very central.

Was this review helpful? Yes 1
NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, we thank you for your comments and are sorry that your stay has not completely met your expectations. Indeed a major damage occoured to the provided WIFI system specifically on the holiday of New Year, which could not be immediately fixed and had to attend external intervention after the holiday. Nevertheless, for necessity the pc of the Reception... More 

London, UK
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 2, 2015

Magnificent views from the executive rooms on the top floor with a small balcony cut into the tiles of the palace of the roof. This however is the only thing that the Continental has in connection with Helena Bonham Carter's pensione in EM Forster's novella. The Continental is a top rate establishment, recently reconstructed from a 17th century palace in... More 

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Kolkata (Calcutta), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 24, 2014

I stayed there recently for two days. It is a beautiful property. The Front desk is very courteous and helpful. The location is excellent. The only regret is that many of there old charm rooms need to be made modern in every which way and not only with modern amenities. I was initially given an old charm room overlooking the... More 

Was this review helpful? Yes 3
Winchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 2, 2014

Situated right in the heart of this wonderful city the Grand Hotel Continental is ideally situated to explore all of the main attractions on foot. We stayed three nights. Our room had a lovely view over the rooftops and we could see the Cathedral. The room was very quiet, very comfortable, very clean and had all the amenities needed. The... More 

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Contributor
16 reviews 16 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 25, 2014

As you walk into the reception area you cannot help but be impressed with the building, it has a fantastic mix of classical and contemporary styling. The receptionist was friendly and attentive (as you would expect in most hotels). Unfortunately from then on in this hotel fell quite short of the standard you would expect from a 5 star hotel... More 

Was this review helpful? Yes 2
Methuen, Massachusetts
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 16, 2014

Loved the location on the Main Street and the closeness to everything. The staff was fantastic and very helpful. The breakfast was good and the Internet connection was fair. The room was very nice and also on the street. The crowds are lively until well after midnight so expect to hear them. The street swipe rat 6:30 AM too.

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NBeaugonin, Executive Assistant Manager at Grand Hotel Continental, responded to this review

Dear Guest, thank you for your kind words of appreciation for our staff which was pleased to be able to assist you and assure a pleasant stay. The central location, is in a pedestrian area, although from time to time some lively voices may occure and we regret that this was of disturbance to you. Nevertheless, the central location offers... More 

Kilmarnock
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 12, 2014

We had a delightful 2 night stay in this hotel. Our room was a spacious junior suite which boasted a ceiling reminiscent of a mini Sistine Chapel and furniture with the patina of a bygone era! Our room and bathroom were spotless as was the hotel. Remember this is a very old property in the heart of Siena. Our room... More 

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NBeaugonin, Exectuvie Assistant Manager at Grand Hotel Continental, responded to this review

Dearest Guest, it is our great pleasure to have been a part of your birthday celebration and that the location and staff has assured a memorable experience of your stay. Hoping to welcome you soon again in Siena, with kind regards, More 

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