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Hotel Certosa di Maggiano

Strada di Certosa,82/86, 53100 Siena, Italy
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Hotel Certosa di Maggiano
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85 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
29 reviews 29 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed yesterday NEW

our trip to Tuscany didn't get off to the best start. We missed our Ryanair flight so had to fly the following day at an extortionate price. Added to this, car rental company once informed we would be arriving a day later, said they considered it a "no show" and cancelled the car altogether. Thus far we have not had... More 

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Vienna, Austria
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 24, 2014

Disappointed from Certosa Di Maggiano, although my expectations were high. A truly wonderful old monastery with beautiful dining rooms. However, it gives the impression of being literally abandoned. Rooms with heavy and old furniture, prove some past glory, but these days are clearly over. Expensive at the same time. Definitely needs and DESERVES a good fresh touch. Change management for... More 

Was this review helpful? Yes 1
ACG187902, General Manager at Hotel Certosa di Maggiano, responded to this review

Dear Mr. Kostantin, I am really sorry that you are so disappointed about your stay.I kindly ask you to let us know in which room you stayed and in which period because we couldn't find any Guest with your name this year. We accept criticism and advice but we need to understand better. The property is absolutely not abandoned and... More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

We were in heaven in this former monastery, and felt like we were in our own private villa. The service was beyond excellent. The location right outside the walls of Siena made it very easy to arrive and depart by car. If you ever want to feel like you own a villa, stay here.

Was this review helpful? Yes 2
ACG187902, Owner at Hotel Certosa di Maggiano, responded to this review

Dear Guest, many thanks for your kind review and the idea to share with the TripAdvisor readers your experience with us. You understood perfectly the spirit of the Certosa di Maggiano ! Since the beginning a part of the Certosa became the house of my family; the other converted into a Hotel furnished with a particular attention to the “... More 

Omaha, Ne
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 10, 2014

We just returned from attending the Palio in Siena and our stay at Certosa di Maggiano helped make the experience wonderful. The hotel itself is very nice with near luxury accomodations. The breakfast was quite good and served by a delightufl young lady in a wonderful outdoor setting. The highlight of the hotel for us was the service provided by... More 

Was this review helpful? Yes 1
ACG187902, General Manager at Hotel Certosa di Maggiano, responded to this review

Dear Guest, thank you very much for the kind review you shared with the TripAdvisor Readers. I really appreciated your description and your judgement about the property. I'm really proud about your evidence on the Staff and the attention they paid to you. This is exactly our daily life. The attention on the small particulars which usually make the differents.... More 

Sao Paulo, SP
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 22, 2014

Me and my husband stayed at Certosa for our honeymoon and it was a marvelous stay. The staff was very very pleasant and always willing to make our stay the best ever. The food at Il Canto is also amazing. If you go, you have to try the ravioli. DO NOT skip the breakfast. Everything is made at the hotel,... More 

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ACG187902, Owner at Hotel Certosa di Maggiano, responded to this review

Dear Ana Paula, thank you very much for your kind review ! We really appreciated your description and your judgement about the property. I'm really proud about your evidence on the Staff and the attention they paid to you. This is exactly our daily life. The attention on the small particulars which usually make the differents. I hope to have... More 

Lichfield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 15, 2014

We have just spent the last 4 days at the extraordinary hotel of Certosa di Maggiano which was both charming and delightful. Our bedroom was large and breezy and there are many rooms downstairs which are beautifully furnished in the style of an old country home. In addition there is a chapel adjoining the hotel which is actively used every... More 

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ACG187902, Owner at Hotel Certosa di Maggiano, responded to this review

Dears, many thanks for your kind review. My personal thanks for the words about the customer service, a positive note that put in evidence the daily efforts and training organized indoor with only one target: give the best and excellent service for a magic holiday away from home, having the impression to be at home. I look forward to welcoming... More 

Cascais, Portugal
Top Contributor
72 reviews 72 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 20, 2014

Quite an extraordinary place to stay! The breakfast was the best one i had ever, all fresh fruit produced i the monastery, the bread, the butter, .... , top quality, and the vue from the breakfast patio , beautiful. This was in 2011.

Was this review helpful? Yes 1
ACG187902, General Manager at Hotel Certosa di Maggiano, responded to this review

Thank you for your lovely review , I hope to see you soon again at the Certosa di Maggiano ! My very best regards Anna Claudia Grossi More 

London,England
Top Contributor
220 reviews 220 reviews
77 hotel reviews
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed April 3, 2014

Certosa di Maggiano is set in an old monastery on a hillside about a 20 minute walk from the historic old town of Siena (or a seven minute cab ride). The rooms are on the small side for a luxury hotel (formerly part of the Relais e Chateau group) and decorated in a traditional Italian style, with a decent-sized and... More 

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ACG187902, Owner at Hotel Certosa di Maggiano, responded to this review

Dear Sir, Thank you for your words. We are delighted you really enjoyed your stay at the Certosa. Your words are the best prize for our job ! We cannot wait to welcome here again, with a small simple advise which will make you stay even more special: during the warmer season we serve the breakfast on the garden. A... More 

Sydney, Australia
Top Contributor
315 reviews 315 reviews
103 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed September 27, 2013

It is a beautiful establishment wjth numerous public rooms which don't seem to have focus. There are no lifts and most of the bedrooms seem to be upstairs. Ours was a bit spartan without in room wifi or a useable desk. There is a pool and lawns and a very attractive central courtyard with a well with, well, water. Beds... More 

Was this review helpful? Yes 1
ACG187902, Owner at Hotel Certosa di Maggiano, responded to this review

Dear Sir, thank you for taking the time to review the Hotel Certosa di Maggiano, it is always important for us to analyze the opinion of our guests. You are right , there is no lift. The reason for this is that the hotel Certosa di Maggiano is located in a Carthusian monastery of the XIV century protected by the... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed August 26, 2013

We visited this hotel with my older relatives who are both in their 70's and need assistance with mobility, we had just finished a brief visit to Siena and after dinner in the city wanted to visit this hotel for an evening coffee and to enquire if there was accommodation available at the hotel to suit older people with disabilities... More 

Was this review helpful? Yes 1
ACG187902, General Manager at Hotel Certosa di Maggiano, responded to this review

Dear Madam or Sir, We are really sorry to read that you had a bad impression of the Hotel Certosa di Maggiano. With reference to your experience on Monday evening, we would like to point out that it was impossible for us to welcome anybody on that day, since we had a private event at the Hotel. In this particular... More 

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