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Hotel Certosa di Maggiano

Strada di Certosa,82/86, 53100 Siena, Italy
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Hotel Certosa di Maggiano
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great time staying here, but I'll admit that it took us a day to fully appreciate the Certosa di Maggiano. First the good: wow, what a beautiful property! Staying at a converted monastery was so awesome, and it was nice to be away from the bustle of Siena after a day of sight seeing. Loved the pool... More 

Was this review helpful? Yes
ACG187902, Proprietario at Hotel Certosa di Maggiano, responded to this review

Dear Madame, thanks for the time you spent to write your review, I can assure you that is very important for us ! As you said it takes time to feel the spirit of the Certosa di Maggiano and I am glad you did it. I am sorry that you didn't like our breakfast but I have to tell you... More 

Toronto
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is the third time that I have stayed at The Certosa. I like the hotel because of its location minutes away from the gates of Sienna. It gives you a Tuscan country feel while being minutes away from the sights and sound of one of Tuccanys great cities.That said I have a few issues. I raised the issue of... More 

Was this review helpful? Yes 1
ACG187902, Proprietario at Hotel Certosa di Maggiano, responded to this review

Dear Sir, thank you for the time you dedicated to write your review. You say "the management will rebut what I have to say" but....why ? There is no reason to rebut if the complain is constructive. Unfortunately for me is impossible to understand who you are. We never had only 5 rooms occupied in the month of June. Your... More 

Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed June 1, 2015

our trip to Tuscany didn't get off to the best start. We missed our Ryanair flight so had to fly the following day at an extortionate price. Added to this, car rental company once informed we would be arriving a day later, said they considered it a "no show" and cancelled the car altogether. Thus far we have not had... More 

Was this review helpful? Yes 1
ACG187902, Proprietario at Hotel Certosa di Maggiano, responded to this review

Dear Madame, Dear Sir, thank you very much for your kind words, I extremely appreciate your message and with pleasure I will inform Irene of all the nice things you wrote on her. The final aim of my and my staff's job is always trying to satisfy our Guests and make them feel at their ease, like at home. I... More 

Vienna, Austria
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 24, 2014

Disappointed from Certosa Di Maggiano, although my expectations were high. A truly wonderful old monastery with beautiful dining rooms. However, it gives the impression of being literally abandoned. Rooms with heavy and old furniture, prove some past glory, but these days are clearly over. Expensive at the same time. Definitely needs and DESERVES a good fresh touch. Change management for... More 

Was this review helpful? Yes 1
ACG187902, General Manager at Hotel Certosa di Maggiano, responded to this review

Dear Mr. Kostantin, I am really sorry that you are so disappointed about your stay.I kindly ask you to let us know in which room you stayed and in which period because we couldn't find any Guest with your name this year. We accept criticism and advice but we need to understand better. The property is absolutely not abandoned and... More 

Houston, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

We were in heaven in this former monastery, and felt like we were in our own private villa. The service was beyond excellent. The location right outside the walls of Siena made it very easy to arrive and depart by car. If you ever want to feel like you own a villa, stay here.

Was this review helpful? Yes 2
ACG187902, Owner at Hotel Certosa di Maggiano, responded to this review

Dear Guest, many thanks for your kind review and the idea to share with the TripAdvisor readers your experience with us. You understood perfectly the spirit of the Certosa di Maggiano ! Since the beginning a part of the Certosa became the house of my family; the other converted into a Hotel furnished with a particular attention to the “... More 

Omaha, Ne
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 10, 2014

We just returned from attending the Palio in Siena and our stay at Certosa di Maggiano helped make the experience wonderful. The hotel itself is very nice with near luxury accomodations. The breakfast was quite good and served by a delightufl young lady in a wonderful outdoor setting. The highlight of the hotel for us was the service provided by... More 

Was this review helpful? Yes 1
ACG187902, General Manager at Hotel Certosa di Maggiano, responded to this review

Dear Guest, thank you very much for the kind review you shared with the TripAdvisor Readers. I really appreciated your description and your judgement about the property. I'm really proud about your evidence on the Staff and the attention they paid to you. This is exactly our daily life. The attention on the small particulars which usually make the differents.... More 

Sao Paulo, SP
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2014

Me and my husband stayed at Certosa for our honeymoon and it was a marvelous stay. The staff was very very pleasant and always willing to make our stay the best ever. The food at Il Canto is also amazing. If you go, you have to try the ravioli. DO NOT skip the breakfast. Everything is made at the hotel,... More 

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ACG187902, Owner at Hotel Certosa di Maggiano, responded to this review

Dear Ana Paula, thank you very much for your kind review ! We really appreciated your description and your judgement about the property. I'm really proud about your evidence on the Staff and the attention they paid to you. This is exactly our daily life. The attention on the small particulars which usually make the differents. I hope to have... More 

Lichfield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 15, 2014

We have just spent the last 4 days at the extraordinary hotel of Certosa di Maggiano which was both charming and delightful. Our bedroom was large and breezy and there are many rooms downstairs which are beautifully furnished in the style of an old country home. In addition there is a chapel adjoining the hotel which is actively used every... More 

Was this review helpful? Yes
ACG187902, Owner at Hotel Certosa di Maggiano, responded to this review

Dears, many thanks for your kind review. My personal thanks for the words about the customer service, a positive note that put in evidence the daily efforts and training organized indoor with only one target: give the best and excellent service for a magic holiday away from home, having the impression to be at home. I look forward to welcoming... More 

Cascais, Portugal
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed April 20, 2014

Quite an extraordinary place to stay! The breakfast was the best one i had ever, all fresh fruit produced i the monastery, the bread, the butter, .... , top quality, and the vue from the breakfast patio , beautiful. This was in 2011.

Was this review helpful? Yes 1
ACG187902, General Manager at Hotel Certosa di Maggiano, responded to this review

Thank you for your lovely review , I hope to see you soon again at the Certosa di Maggiano ! My very best regards Anna Claudia Grossi More 

London,England
Level Contributor
220 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed April 3, 2014

Certosa di Maggiano is set in an old monastery on a hillside about a 20 minute walk from the historic old town of Siena (or a seven minute cab ride). The rooms are on the small side for a luxury hotel (formerly part of the Relais e Chateau group) and decorated in a traditional Italian style, with a decent-sized and... More 

Was this review helpful? Yes
ACG187902, Owner at Hotel Certosa di Maggiano, responded to this review

Dear Sir, Thank you for your words. We are delighted you really enjoyed your stay at the Certosa. Your words are the best prize for our job ! We cannot wait to welcome here again, with a small simple advise which will make you stay even more special: during the warmer season we serve the breakfast on the garden. A... More 

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