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Villasanpaolo

4.0 of 5 Strada Provinciale per Certaldo, 53037 San Gimignano, Italy
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Certificate of Excellence 2014
Villasanpaolo
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Villasanpaolo
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784 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alhambra, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

Manager Luigi and Romina at the desk treated us so kindly! They did everything they could to make our stay the best part of our 2 month trip. There was so much personal attention paid to us by everyone who helped us at the desk and in the dining room. Dinners were excellent, our room was gracious, the view spectacular.... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

The minute you step into the Hotel foyer you are overwhelmed with the wonderful service you get from Luigi (Manager) and his team. The room was absolutely gorgeous - with views to die for. Food was excellent in the restaurant - both for breakfast and dinner. Their health spa area was like I've never seen before - beautifully set out... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 3, 2014

Just to start. Food on both nights was superb. The chef came out to greet us to find out likes/ dislikes. There is a spa but unfortunately we were not advised to reserve ahead so were unable to use the facilities. My friends had an issue with the decor which looks like late 60's. I did not think it was... More 

Was this review helpful? Yes 1
Luigi Z, Direttore at Villasanpaolo, responded to this review

Dear Mrs. Maria , our true gratitude to you and friends for your stay with us at Villasanpaolo and your autumn vacation in Italy. Very, very happy to read your satisfaction on our hospitality , concierge abilities and as well cuisine. As we have proposed upon your arrival, I always encourage our Guests upon their first stay, to see different... More 

Roeselare, Belgium
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 16, 2014

First of all the positive: the staff was very friendly and helpfull. Arriving at 17.30h we still had to wait 1 hour before our room was ready. The "Villa" was a large building (a block) and NOT the Tuscan Villa seen on every photo and what you are expecting. Also the interior decoration of the corridor and rooms do remember... More 

Was this review helpful? Yes 2
Luigi Z, Direttore at Villasanpaolo, responded to this review

Dear Guests from Belgium , we very much respect gratefully your stay with us but we need to reply to your review with precise information and honest professionalism. We believe TripAdvisor readers will appreciate. Your arrival time was much before regular check-in time , duly registered precisely at 12.30 hrs. Upon arrival you have requested a possibility of room category... More 

Washington, District of Columbia, District of Columbia, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2014

we stayed her this past Sep for 6 nights and had a fabulous time. our room overlooked the beautiful Tuscan hills and valleys. You are out there in nature...so if you dont like bugs or some flies, maybe stay somewhere else...but if you want to absorb all the natural beauty of this area, then this is the place. Luigi, the... More 

Was this review helpful? Yes 2
Luigi Z, Direttore at Villasanpaolo, responded to this review

dear Friends from Washington , it has been our pleasure to host your week of vacation here with us and we really are so happy to know your have enjoyed this region , its people and different sites of interest. Our true gratitude for your warm comments and for sharing your experience with other TripAdvisor readers and travellers. San Gimignano... More 

Centennial, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

The friendliness and happiness of the entire staff at Villasanpaulo was superb! We particularly enjoyed how helpful Romina, Livia and Sara were when we had questions or needed reservations and recommendations. They went out of their way to insure we saw the best and ate at the best places. We don't spend much time in our hotel when traveling, so... More 

Was this review helpful? Yes 2
Luigi Z, Direttore at Villasanpaolo, responded to this review

Dear friends from U.S.A. , thank you for your stay with us at Villasanpaolo. I am grateful to my colleagues that kindly introduced myself to you, prior to your departure. And your words in regard of our Team were so warm and so appreciated, Hope to welcome you back here soon. From Livia - Romina - Sara and many others,... More 

Bucharest
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 2, 2014

In the period between 26-28 September 2014 I experienced together with a group of Romanian Bankers (26) the wonderful secrets of Villasanpaolo : location, facilities, food and specially an outstanding service with a smile :) No matter what hour we found friends who helped us out and offered us a memorable stay. The combination of a decent accommodation surrounded by... More 

Was this review helpful? Yes 4
Luigi Z, Direttore at Villasanpaolo, responded to this review

Dear signor Miki , my personal gratitude for your confidence in Villasanpaolo and your choice on occasion of your very important incentive tour to San Gimignano. Everyone in our Team has been motivated and happy to assist your excpectations and requirements. We just hope to welcome you back soon to Tuscany ! Luigi Zaccardi More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 27, 2014

Well we thought that since the hotel Villa San Paolo was so highly ranked on tripadvisor, the restaurant should be very good as well. We looked at the pictures online and saw that the place looked to be a very nice fine dining restaurant, and even the signage at the front of the restaurant looked modern and nice. So we... More 

Was this review helpful? Yes 1
Luigi Z, Direttore at Villasanpaolo, responded to this review

dear signora Hannah , we are indeed very surprised in reading your review. We fully respect opinion and comments of all our Guests , but it is a real shame that nobody in restaurant staff , restaurant and hotel management were informed of your disappointment prior of your leaving our premises. We work hard and honestly every day. We create,... More 

fakenham
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 15, 2014

On arrival and throughout our stay we were looked after superbly by the reception staff and manager with help planning our trips. All other staff were also excellent. Our double room with balcony in the new part of the hotel had 2 very comfortable queen beds and an excellent bathroom. However the room lacked the extra touches;no tea/coffee making facilities... More 

Was this review helpful? Yes
Luigi Z, Direttore at Villasanpaolo, responded to this review

dear signor Peter , we are very grateful for your stay with us and for comments on our hospitality and assistance to Guests . Very happy to have met you in person and to read your very positive feedback on our Team . Hope to welcome you again soon, and I encourage you during your next stay at Villasanpaolo to... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2014

I stayed at this hotel along with my husband and friends from 21st August for a week and can highly recommend stopping here. The staff were superb, nothing was too much trouble, they were friendly and very helpful. We booked a room then decided to upgrade to a room with a balcony, the balcony was very spacious as was the... More 

Was this review helpful? Yes 1
Luigi Z, Direttore at Villasanpaolo, responded to this review

dear signora Lorraine , our very special gratitude - to you and friends - for your stay at Villasanpaolo in august and really so happy we could contribute to your memorable vacation. See you all again soon we hope ! Villasanpaolo Team and Luigi More 

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Additional Information about Villasanpaolo

Address: Strada Provinciale per Certaldo, 53037 San Gimignano, Italy
Phone Number:
Location: Italy > Tuscany > Province of Siena > San Gimignano
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villasanpaolo 4*
Number of rooms: 78
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Also Known As:
Hotel San Paolo
San Paolo Hotel
San Paolo Villa
Villasanpaolo San Gimignano, Italy - Tuscany
Hotel Style:
#1 Luxury Hotel in San Gimignano
#6 Romantic Hotel in San Gimignano

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