We read the instructions about where to check in which was fine but if the sister hotel cannot even give the right instructions on how to get to the B&B, then I think they need training - big time. The room was ok - the location is great. There is no aircon in the room but in the hallway (???).The... More

My wife and I prefer 3-4 star, and that is what you will get from this hotel. The room was very clean, comfortable and quiet. The service at the 5 star parent is great, we were very pleased with the timeliness and attention to our needs. We did not see anyone at the Fiori (guests or staff), until we saw... More

This is quite a shame! This place is a restored (and beautifully done) old house, with gorgeaus rooms and a perfect location. Based on these I would give it five stars. However, the service is so bad that I would never consider staying here again. I booked this hotel through an online agency and got confirmation with the hotel's address... More

Pretty miffed when we were dropped off by taxi to find the door locked and check in was at a different hotel. Turned left instead of right and walked back towards the river. Realised our mistake and with a grumpy husband and dragging our cases, I wasn't in great spirits. However, got back to the hotel, used the intercom and... More

Be aware and follow the directions for checking in at a different location. We followed the directions and went straight to the "checking hotel" and they allowed us to check in early." The room was very cute and clean. You're about 10 mins. from the Cathedral and Leaning Tower. The breakfast was just ok. The only thing I didn't like... More

It really shocks me to read some of these reviews on here for this hotel stating that the breakfast was great and that the only reason it is not a 5 star is because of the check in! These people obviously dont go to many other hotels and their expectations are zero! Let me inform you of some real facts... More

this is a really lovely hotel. travelled as a couple and stayed four nights and loved our room. It was a wee bit on the small side but we didn't mind as it was decorated so beautifully and had everything we needed. It was both convenient (for the train station and leaning tower) and quiet at night. The breakfast was... More

The Hotel is perfect for a short stay in Pisa. The town is easily seen in a day, the tower of Pisa and the Miracolo Square is a very nice place to spend a few hours and the city, always crowded with students, can be walked by in an hour or so. The Hotel is very clean, with good protection... More

We stayed one night at the Relais dei Fiori at the end of May and it really lived up to its name, the room was decorated with floral designs over the ceiling which matched the bed and curtains, very sweet. Liked - the location, 5 mins walk from the leaning Tower and beautiful cathedral and dome. Also the coffee in... More