We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Bonanno

Via Bonanno Pisano 36, 56122 Pisa, Italy
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Grand Hotel Bonanno
Professional photos View all
Browse nearby
Grand Hotel Bonanno
Add Photo

751 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    159
    353
    176
    46
    17
See reviews for
198
332
19
68
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (751)
  • Mar-May only
    (203)
  • Jun-Aug only
    (257)
  • Sep-Nov only
    (214)
  • Dec-Feb only
    (77)
All months
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

I booked the hotel through Expedia, and I made the payment before the trip. When I arrived at the hotel, they made us wait for 30 mins before giving us the key because they weren't able to locate my booking...Whats even worse was that, because the hotel was fully booked when we arrived, they had to give us the room... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Stayed in a twin room with an adjoining locked door to another room. Unfortunately whilst down at breakfast for 20 minutes approximately, somebody went into our locked room and stole our holiday money from our bags that we had packed ready for a day trip to Florence. We reported this theft to the hotel manager who although tried to be... More 

Was this review helpful? Yes 3
Beverley, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel for 4 nights in June as part of a Riviera Travel 7 night tour. The hotel owners presumably haven't heard of the expression "Location, location, location". It is situated on a roundabout, with an underpass outside the front door, which goes under the railway line that passes close by the end of... More 

Was this review helpful? Yes
Grand Hotel B, Responsabile relazioni pubbliche at Grand Hotel Bonanno, responded to this review

Dear Sir, we are very sorry to read this review. We would like to inform you that we are doing restoration inside the hotel, in the rooms too, in order to be updated with the normal standard 4 star characteristics. We have started removing carpet from some rooms. For the traffic and the subway, unfortunately we can't do anything; as... More 

Brussels, Belgium
Top Contributor
54 reviews 54 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

At first sight the location seems a little of but... you are only 7 minutes away from the airport, you are at 5 minuts walking from the train station and at (not even) 10 minutes walking from the tower and city centre! The hotel also has a free private parking which is also very nice! Overall service in the hotel... More 

Was this review helpful? Yes
Grand Hotel B, Responsabile relazioni pubbliche at Grand Hotel Bonanno, responded to this review

Dear Madam thank you so much for your fantastic review. Looking forward to see you soon, best regards More 

Colchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a single night here last weekend , Very grumpy receptionist yes IT "was too much bother " ! not good start . Yes it was VERY close to the rail way line ! and "miles" from town , Took breakfast outside & was joined by a smoker PAH !

Was this review helpful? Yes
Grand Hotel B, Responsabile relazioni pubbliche at Grand Hotel Bonanno, responded to this review

Dear Sir, we are very sorry to read this review. As for the reception staff, we personally give you our apologizes and we can only say that maybe they were frosty and offhand because the reception staff usually works under pressure. This is not a good excuse, we know, but please understand that sometimes it can happen. We assure you... More 

London, United Kingdom
Top Contributor
76 reviews 76 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at Bonanno for one night at the end of a long weekend in Cinque Terre staying at a wonderful and charming, alleged 2-star hotel in Monterosso. I was a bit disappointed to find Bonanno actually didn't feel as nice as the 2-star. The woman at the desk felt unusually cold and unfriendly compared to the rest of the... More 

Was this review helpful? Yes
Grand Hotel B, Responsabile relazioni pubbliche at Grand Hotel Bonanno, responded to this review

Dear Sir, we are very sorry to read this review. As for the reception staff, we personally give you our apologizes and we can only say that maybe they were frosty and offhand because the reception staff usually works under pressure. This is not a good excuse, we know, but please understand that sometimes it can happen. We assure you... More 

Droitwich Spa, UK
Top Contributor
64 reviews 64 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an OK place to stay for a short stay in Pisa. The Receptionists were both welcoming, helpful and knowledgeable. Good secure free Parking. Free WiFi throughout the Hotel. Close to the sights of Pisa (just a 15 minute walk) where there is also a number of restaurants. The Bar offered a choice of drinks that could be taken... More 

Was this review helpful? Yes
Grand Hotel B, Responsabile relazioni pubbliche at Grand Hotel Bonanno, responded to this review

Dear Sir, thank you so much for your review. Hope to see you soon again, thanks a lot and best regards More 

Derby
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here last week for 4 nights as part of a group. The hotel was OK but can't really be considered to be 4 star. Our room was very cramped and there was only a shower cubicle in the bathroom - no bath. The hotel is next to a railway line so suffers from noise but that would vary depending... More 

Was this review helpful? Yes 1
Grand Hotel B, Responsabile relazioni pubbliche at Grand Hotel Bonanno, responded to this review

Dear Sir, thank your for your review. We would like to inform you that we are doing restoration inside the hotel, in the rooms too, in order to be updated with the normal standard 4 star characteristics. Thank you for your compliment about the food and our staff. Hope to see you soon again, thanks a lot and best regards More 

Whitchurch, United Kingdom
Top Contributor
97 reviews 97 reviews
50 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed May 24, 2015 via mobile

Only rated as Average as Good is not on the list, stayed for 4 nights with a Tour Group good location for the sights don't be put off by the negative comments about the underpass it's very short and well lit. Reception was adequate if not exactly "gushing" restaurant staff and service were very good and the bar (when staffed)... More 

Was this review helpful? Yes 1
Grand Hotel B, Responsabile relazioni pubbliche at Grand Hotel Bonanno, responded to this review

Dear client, thank your for your good review. We try every day to do our best to satisfy our clients. Looking forward to see you soon, best regards More 

Cornwall
Reviewer
5 reviews 5 reviews
5 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 22, 2015

We stayed here in early May as part of a package tour. Yes the hotel was on a main road and it was noisy. It is against Italian law to turn on air conditioning before the 1st June. They would have big fines. It was hot , unusually hot for this time of year even in Italy, so we sweltered!... More 

Was this review helpful? Yes
Grand Hotel B, Responsabile relazioni pubbliche at Grand Hotel Bonanno, responded to this review
Google Translation

Gentile cliente, grazie per la Sua recensione. Facciamo del nostro meglio per soddisfare le esigenze della nostra clientela. Attendiamo di... More 

Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (100)
Viewed
Hotel & grounds (18)
Viewed
Dining (2)
Viewed
Bathroom (12)
Viewed
View from room (5)
Viewed
Room/suite (24)
Viewed
Pool/beach area (1)
Viewed
1:20
Videos (1)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (5)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay