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Hotel Serena

Via D.Cavalca, 45, 56100 Pisa, Italy
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4 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed October 3, 2007

This place was truly awful. I'm only just writing a review now because I couldn't believe that it could be on any site! We had a fabulous-looking room but on closer inspection, it turned out to be very dirty. I put towels all over the floor to walk on. In fact, before we left (the next morning!) I washed a... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2006

Ok the service is not the best BUT we have to take into consideration that the owner is an elderly man who will go out of his way to accomodate everyone. There is only so much he could do. I remember I arrived in Pisa at 12am and he was the only person in the whole town that woke up... More 

Was this review helpful? Yes 1
Warsaw, Poland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 7, 2006

Arriving at the hotel on Saturday afternoon, Aug. 5, 2006, I found the reception desk empty. I tried to catch the attention of whoever was in charge by saying "Hello" or "Buon Giorno" a couple of times. The reply after a while was some sort of loud growl coming from upstairs. I looked up the stairs and saw a rather... More 

Was this review helpful? Yes 2

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Level Contributor
4 reviews
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common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 11, 2005

Although the Albergo Serena is ideally located in the centre of Pisa's old town and within walking distance of the cathedral and leaning tower, it's very basic and the service leaves a lot to be desired. We booked online but when we arrived the hotel was overbooked and instead of one double room got two very basic singles. The rooms... More 

Was this review helpful? Yes 5

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