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All 83 Pisa hotels

Hotel Relais dell'Orologio

5.0 of 5 Hotel   |   Via della Faggiola, 12-14, 56126 Pisa, Italy
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Hotel Relais dell'Orologio
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Ranked #28 of 83 hotels in Pisa
A recent review
3 of 5 stars reviewed 2 days ago
OffalyPk1973 Offaly
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439 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Top Contributor
82 reviews 82 reviews
37 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked hotel as reasonably central and close to main attractions. Outside is hard to spot but pleasant on entry. Welcome was very poor, staff didn't appear to be too pleased to see anyone. Very little information about room, hotel or Pisa given. Room was reasonable, very dark and air con didn't work constantly. Garden restaurant is nice for breakfast but... More

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Philadelphia, PA
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have traveled many times in Italy and have avoided staying in Pisa because of a bad traffic experience years ago. We knew we needed to get past it and stay there. With trepidation we read through the many reviews of the many places to stay and chose the Orologio. Right decision! It's location is idea both for the monuments... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A friendly welcoming hotel with staff who couldn't do enough to ensure that our stay was memorable. The rooms although cosy which reflects the ambience of staying in the heart of the historic city close to the Piazza dei Miracoli. Breakfast was wholesome and plentiful in a lovely garden setting. A perfect base for exploring everything that Pisa and the... More

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HotelRelaisd, Direttore generale at Hotel Relais dell'Orologio, responded to this review

Dear Guest, thank you very much for your nice review and kind words towards Hotel, the Service and the local area. I would like to thank you also for bringing the Wi-fi matter to our attention, it is only through such constructive feedback that we are able to continually improve the service that we offer to our guest. We are... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just back from a 3 night stay at this lovely authentic Hotel, on a ladies 50th birthday break. Most important to us was to have high standards of room cleanliness with good linen and very good bathrooms and we were very happy with the standards. All staff were welcoming and helpful. We looked forward to breakfast in the delightful and... More

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HotelRelaisd, Direttore generale at Hotel Relais dell'Orologio, responded to this review

Dear Guest thank you very much for your lovely review and kind words towards our Hotel and the Team. Your wonderful valuation of our staff has been certainly motivating: it means that our efforts are in the right direction. Our property is part of the international group Small Luxury Hotels of the World, all these hotels emphasize equality, respect and... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed in this hotel for an extended period of time and found it wonderful. The staff were wonderfully helpful and friendly. The location is excellent, close to the Tower, but not in a crowded part of the city. The location was quiet (except for one night when there was a big street party in the square... More

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Halmstad, Sweden
1 review
2 of 5 stars Reviewed 4 weeks ago

we arrived on May 8 and departed May 10, 2014. We had ordered a suite for more than 300 Euros. The rooms were hot, facing a sunny garden. According to the web site the hotel had air con! They did NOT have one but recommended us to open up the windows to the garden to get cooler air!!! Unfortunately we... More

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3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have just returned from hotel and we're pleased with the excellent location, minutes walk from the Leaning Tower. The breakfast selection was good and the rooms were ok but don't be fooled by the huge saver deals on the internet, you are paying for location but not a real 5 star. The only real problem we had were the... More

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Royal Tunbridge Wells, United Kingdom
Senior Contributor
30 reviews 30 reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 18, 2014

I agree that this is not a 5 star hotel. I wondered the whole time I was there how it achieved 5 stars. The standard rooms are small, the air conditioning noisy but it does provide everything you might need. (Mini bar, working TV, bath robes, complimentary water, WiFi). The staff were perfectly friendly. The breakfast was nice in fact... More

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Raleigh, North Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 13, 2014

Hotel is in a great location and near some nice restaurants but I want to bring to your attention that this is not a 5 star Small Luxury Hotel! My family stayed there on June 11 for one night. It was perhaps the worst hotel stay I have ever experienced, and certainly not worthy of a SLH designation or its... More

Was this review helpful? Yes 4
Ljubljana, Slovenia
1 review
4 of 5 stars Reviewed June 12, 2014

Very nice hotel, with excellent location and friendly staff. 5 stars is perhaps a little pretentious (small rooms, noisy air-condition, for example), but if you can get a decent discount (as I did) it's great value for money.

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Additional Information about Hotel Relais dell'Orologio

Address: Via della Faggiola, 12-14, 56126 Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Relais dell'Orologio 5*
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Also Known As:
Hotel Relais Dell Orologio
Relais Dell Orologio Hotel

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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#2 Business Hotel in Pisa #4 Romantic Hotel in Pisa #10 Luxury Hotel in Pisa
Hotel Class
Official Description (provided by the hotel)
Located really close to the leaning Tower of Pisa, the age-old Relais dell’Orologio is the ideal place to visit the City, its monuments, the University, its museums, its squares, its markets, its shops, its artisan workshops by foot and to move about its province towards Lucca and Versilia. For a romantic getaway, for a honeymoon, to experience art, culture and the humanity of the place, in other words to appreciate Tuscany. ... more   less 
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