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All 80 Pisa hotels

Hotel Relais dell'Orologio

5.0 of 5 Hotel   |   Via della Faggiola, 12-14, 56126 Pisa, Italy
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Hotel Relais dell'Orologio
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Ranked #15 of 80 Hotels in Pisa
A recent review
4 of 5 stars reviewed 2 weeks ago
Mario M Viernheim, Germany
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446 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Viernheim, Germany
Senior Contributor
24 reviews 24 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

pros: the hotel gives you the impression of something that might have been built during the imperialistic era with some baroque interior. since the building itself is rather old, i guess going for the antique-style was the best (and yes, it looks great and gives you some romantic atmosphere) the staff really is the great plus to this hotel -... More 

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Palo Alto, California
Top Contributor
60 reviews 60 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a single room online directly with the hotel for a very resonable price and was given a complimentary upgrade upon check-in to a double room (room 206). This was greatly appreciated. Yes, the room was still quite small but the double bed was very nice. The bedding and curtains were lovely, and the room had a huge closed... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here with 5 other ladies a 50th celebration for all of us. All 3 rooms were clean comfortable maybe a tad on the small side but who cares we weren't living in the room just sleeping showing and out! A 5 min walk to the main attraction with a huge market along the way. Perfect! The Hotel itself was... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Lovely little hotel literally around the corner from the towns only real reason for going there. If you are there for a few days, hop on the train to Florence as there's not much else in Pisa unfortunately, the hotel adding a pleasant experience to your stay, as I guess it's somewhat very Italian. One tip, cannot remember the name... More 

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Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 24, 2014

This is not a 5 star hotel, not even 3 star. No one to help with luggage, or parking. The rug on the stairs is pulling off the risers, very dangerous. The room key card was filthy and had three different numbers scratched off, then ours. The room smelled horribly of stale smoke. Worst, the towels and robes smelled even... More 

Was this review helpful? Yes 1
Tulsa, Oklahoma
Contributor
11 reviews 11 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 12, 2014

I read a couple of not great reviews on this hotel, but we took a chance and thought it was excellent. The room was the smallest we had in Italy, but it was big enough. This is an old place, which we wanted, so space is at a premium.There is no where to put anything in the bathroom, but the... More 

Was this review helpful? Yes 4
HotelRelaisd, Direttore generale at Hotel Relais dell'Orologio, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to post your comments on the Tripadvisor website. We appreciate your nice comments towards the team and the Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future, Best Regards More 

Pisa, Italy
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2014

Had problem with a reservation at a hotel in pisa but the staff (Laura and Fabio) and the travel agent found another hotel. The hotel Relais dell'Orologio turned out to be a great find. Pleasant helpful staff, great location, old world charm, quiet comfortable room with good internet. Outstanding breakfast. You won't go wrong choosing this place.

Was this review helpful? Yes 3
HotelRelaisd, Direttore generale at Hotel Relais dell'Orologio, responded to this review

Dear Guest thank you very much for your lovely review and kind words towards the Hotel and the Team. We send you our best regards. More 

Minneapolis, Minnesota
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 24, 2014

You can't beat the location of this hotel - only a 10 minute walk to the Leaning Tower and close to restaurants and shopping, but you can do better regarding the accommodations. Single room is small with a twin bed and open shower in the bathroom. My room was noticeably dirty, but the ants seemed to enjoy it. Luckily I... More 

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HotelRelaisd, Direttore generale at Hotel Relais dell'Orologio, responded to this review

Dear Guest, Thank you for staying with us at Hotel Relais dell'Orologio. We strive to provide the highest level of service to our entire guests, and we sincerely apologize for temporary falling electricity power in your room due to sudden technical failure, we promptly resolved the situation giving you a new accomodation as you quoted. We accept all positive and... More 

Poole, United Kingdom
Top Contributor
232 reviews 232 reviews
50 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed September 12, 2014

You cannot fault the location as it is a stroll to the Leaning Tower. The staff were pleasant but only a receptionist on duty so no help with luggage. The deluxe room was small with no view, dimly lit, no air conditioning and best described as quirky, but the bathroom was clean and adequate for our needs. The courtyard was... More 

Was this review helpful? Yes 2
HotelRelaisd, Direttore generale at Hotel Relais dell'Orologio, responded to this review

Dear Guest, Sincere thank you for taking the time to compose this review and to share your experience with us. We appreciate your valuable comments as they help us to improve our guest experience. We strive to offer you a superb product and an outstanding service on every day of the year. I am sorry to read that we did... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 9, 2014

I have been in this hotel just for one night but I really enjoyed it. During the check in we received a welcome drink...Thx a lot for it. I suggest this hotel to everyone wants a good location, good hotel with a good price. the only improvement that I can see I'd rather to have home made croissant in the... More 

Was this review helpful? Yes 3
HotelRelaisd, Direttore generale at Hotel Relais dell'Orologio, responded to this review

Dear Guest, thank you very much for your lovely comments regarding your stay at Hotel Relais dell'Orologio. The comfort and satisfaction of our guests is our prime concern and I'm delighted to learn that you enjoyed the experience with us. We foster communication between guest and staff, we promise next time you find the best fresh croissants you have ever... More 

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Additional Information about Hotel Relais dell'Orologio

Address: Via della Faggiola, 12-14, 56126 Pisa, Italy
Location: Italy > Tuscany > Province of Pisa > Pisa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Relais dell'Orologio 5*
Number of rooms: 25
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Also Known As:
Hotel Relais Dell Orologio
Relais Dell Orologio Hotel
Hotel Style:
#2 Business Hotel in Pisa
#4 Romantic Hotel in Pisa
#7 Luxury Hotel in Pisa

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