+ Location, location and location! Helpfull receptionist Mishan, he can solve every you problem and khows answers to all your questions (map! corkscrew! wine glasses! trains to lucca! keeping luggage! etc). - Dirty window-sills, never cleaned. Dark rooms (ground floor, most of bulbs are out of order). Noise from street (the hotel is on the ground floor), from corridor, from... More
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