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Abitalia Tower Plaza

Via Caduti del Lavoro, 46, 56122 Pisa, Italy
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1 room 1 guest
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Abitalia Tower Plaza
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939 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Abitalia Tower Plaza
See the most recent reviews
Amsterdam, The Netherlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2015

Once we arrived they gave us a free upgrade to an apartment. Lots of space and all the facilities were in the apartment (#4)available. On one side we had an amazing view of the famous tower and on the other side we were facing the swimming pool. At the pool you can order drinks but they are quite expensive. We... More 

Was this review helpful? Yes 1
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for the review and shared the time that he wanted to take up. I can not imagine how pleased I tried to read his thoughts. In short, he was able to capture the essence of some food for us really important. We are deeply convinced that we have a long way to go for our improvement, guests... More 

Caerphilly
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 4, 2015 via mobile

We arrived late at night on 23rd June. Good welcome . Happy with room .Good value for money. Great view from balcony of Leaning Tower.Bathroom good size. Breakfast was pretty average. Enjoyed Pisa the next day .Had meal in restaurant in the evening which waa poor and not good value .Unable to eat chicken as so tough. Complained to waiter... More 

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest, thanks for all he has shared with TripAdvisor travelers. The title he chose for his review is significant for us and a source of pride, but also of great responsibility for the future. Tickled, we are working together to maintain and enrich the experience of our guests. Thank you because today, we still have more certainty at the... More 

Chester, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 30, 2015

We stayed here just for an overnight stop, after having spent a few days in Tuscany for a Family Wedding, prior to catching a flight back to the UK. The Hotel appeared to be reasonably new, and is situated only 20 minutes walk, or, a 5 minute taxi ride, from the Tower of Pisa. In fact, the Tower was visible... More 

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for the review and shared the time that he wanted to take up. I can not imagine how pleased I tried to read his thoughts. In short, he was able to capture the essence of some food for us really important. We are deeply convinced that we have a long way to go for our improvement, guests... More 

Inverness, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 28, 2015

Stayed at the Abitalia for one night on the 26th of June 2015. Receptionist was on the phone as we came to check in and proceeded to stay on the phone for a good 10 minutes whilst his colleague ignored our presence all together! We were upgraded to a suite free of charge so this went some way to making... More 

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for expressing his thoughts and sharing it with TripAdvisor travelers. We accept criticism and confrontation, we are always sorry for this and regardless of his opinion not really positive. Only those who do not work can not make mistakes, everything can be improved, in every sphere and in every organization, so we have still much to learn,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 25, 2015

Stayed with my sister and niece for three nights.. 14th June to 17th.. Enjoyed our stay but our final night was most unpleasant as we had a terrible meal in bar /restaurant... Inedible in fact.. When we complained the manager seemed surprised and was very rude to us..I understand restaurant is managed separate to hotel.. We complained at reception and... More 

Was this review helpful? Yes 1
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest I state that meets the director of the hotel, not the restaurant as we separate management thanks anyway for expressing his thoughts and sharing it with TripAdvisor travelers. We accept criticism and confrontation, we are always sorry for this and regardless of his opinion not really positive that leaves us stunned and angry His negative review is based... More 

Manchester, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 24, 2015

Stayed at the Abitalia for one night, hotel was clean and staff were friendly. Poolside area was quiet with a small bar. Overall hotel looks like it requires some maintenance to bring it up to its 5* rating. The hotel is on a main road and a good 25 minute walk into Pisa, it has one restaurant on site which... More 

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for expressing his thoughts and sharing it with TripAdvisor travelers. We accept criticism and confrontation, we are always sorry for this and regardless of his opinion not really positive. Only those who do not work can not make mistakes, everything can be improved, in every sphere and in every organization, so we have still much to learn,... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 23, 2015

Where do I even start ??? After staying at another place which was beautiful, food was excellent we have decided to move on and came to abitalia tower plaza, I hated every minute over there. Food was terrible - I wanted to puke. Cheap white bread, no vegetables or fruits, you could only find canned peaches For myself ( I... More 

Was this review helpful? Yes 2
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Good evening Dear Customer thanks for expressing his thoughts and sharing it with TripAdvisor travelers. Obvious to me not pleasant to read what you have expressed, especially in the manner in which it expressed. I could and would refute point by point but I think it's wasted effort because the strong feeling that probably his judgment is not of his... More 

Bristol, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 23, 2015 via mobile

Me and my husband stayed in the Abitalia Hotel for the weekend for our Anniversary and it was wonderful. We only booked a standard room and it was lovely and spotlessly clean. The staff were really friendly. It was about a 15 minute walk to the tower and going under the under pass was fine. The hotel was perfect for... More 

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for the review and shared the time that he wanted to take up. I can not imagine how pleased I tried to read his thoughts. In short, he was able to capture the essence of some food for us really important. We are deeply convinced that we have a long way to go for our improvement, guests... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 19, 2015

2nd time staying here for 3 nights. Returned as it was so safe, clean and quite luxurious as well as the pool and nightly entertainment. My daughter 14) loved it first time around. Second time we also loved it until last night when we ate in bar of restaurant which is managed separately to hotel. Very rude manager who asked... More 

Was this review helpful? Yes 2
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest, thanks for all he has shared with TripAdvisor travelers. Thank you for being our guest back, the particular gratifies us and makes us proud, even granting us a great responsibility for the future. Tickled, we are working together to maintain and enrich the experience of our guests. Thank you because today, we still have more certainty at the... More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

Fabulous stylish hotel....could not fault it ...wish we stayed longer !! the restaurant food was excellent ..breakfast did not disappoint and as a coeliac they provided me with a basket of gluten free food . the pool area is lovely, our room was very modern and spotlessly clean , massive bathroom and double shower ,free wifi !! great tv choice... More 

Was this review helpful? Yes 1
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for the review and shared the time that he wanted to take up. I can not imagine how pleased I tried to read his thoughts. In short, he was able to capture the essence of some food for us really important. We are deeply convinced that we have a long way to go for our improvement, guests... More 

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