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Abitalia Tower Plaza

Via Caduti del Lavoro, 46, 56122 Pisa, Italy
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Abitalia Tower Plaza
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Ranked #13 of 68 Hotels in Pisa
A recent review
4 of 5 stars Reviewed June 7, 2015
plsrinivas_190574 London, United Kingdom
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909 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Abitalia Tower Plaza
See the most recent reviews
London, United Kingdom
1 review
4 of 5 stars Reviewed June 7, 2015

Need cab to reach hotel. Enjoyed our stay. Rooms are spacious. Breakfast is very good. Maintained well. 25 min walk to Pisa tower. Hotel arranges third party cab services. Local taxes extra. This site is forcing me to write more. Wasting my time.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for the review and shared the time that he wanted to take up. I can not imagine how pleased I tried to read his thoughts. In short, he was able to capture the essence of some food for us really important. We are deeply convinced that we have a long way to go for our improvement, guests... More 

Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

This hotel is fantastic if you are wanting to stay in Pisa. The hotel itself is very clean and very well kept. Only downside is that the pool was closed and the water was green!! Would definitely stay again and recommend to anyone

Was this review helpful? Yes 1
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest, thanks for all he has shared with TripAdvisor travelers. The title he chose for his review is significant for us and a source of pride, but also of great responsibility for the future. Tickled, we are working together to maintain and enrich the experience of our guests. Thank you because today, we still have more certainty at the... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 3, 2015

+ve Good location -ve Poor customer service, pool shut (even when the sun was out), gym poor, food not great. It felt like a dying hotel not a 5* luxury...although it could have been with a little effort!

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for expressing his thoughts and sharing it with TripAdvisor travelers. We accept criticism and confrontation, we are always sorry for this and regardless of his opinion not really positive. Only those who do not work can not make mistakes, everything can be improved, in every sphere and in every organization, so we have still much to learn,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 30, 2015

The hotel was well decorated and clean. The staff were friendly and recommended a really good pizzeria and gave directions well. We really enjoyed Pisa. However, we booked the hotel based on the presence of a swimming pool. We arrived from Florence having seen all the sights. Our two daughters were really looking forward to splashing around. The swimming pool... More 

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for expressing his thoughts and sharing it with TripAdvisor travelers. We accept criticism and confrontation, we are always sorry for this and regardless of his opinion not really positive. Only those who do not work can not make mistakes, everything can be improved, in every sphere and in every organization, so we have still much to learn,... More 

Guelph, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 28, 2015

This was a 5 star they said. Check in staff very unfriendly, next to our room. It was about 40C, after 30 mins of sweating called down and they said they forgot to turn on the aircon. When leaving for a walk the safe wasn't working, told someone would be up right away, 30 mins later we left leaving our... More 

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for expressing his thoughts and sharing it with TripAdvisor travelers. We accept criticism and confrontation, we are always sorry for this and regardless of his opinion not really positive. Only those who do not work can not make mistakes, everything can be improved, in every sphere and in every organization, so we have still much to learn,... More 

Sheffield, England, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 27, 2015

Myself and my wife stayed at the Abitalia Tower Plaza in april 2015 for seven nights. Hotel was clean but never 4 or 5 star more like trying but a posh three Breakfast was expensive and of poor quality the Breakfast staff seem very rude and you was made to feel you was in the way, arrived late one morning... More 

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for expressing his thoughts and sharing it with TripAdvisor travelers. We accept criticism and confrontation, we are always sorry for this and regardless of his opinion not really positive. Only those who do not work can not make mistakes, everything can be improved, in every sphere and in every organization, so we have still much to learn,... More 

WIGAN
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 25, 2015

The hotel is modern and stylish. The room wasn't massive but well furnished and clean. All the staff were very helpful and efficient. The pool only opens in 'summer', reception explained summer begins in June. Check if the pool is open if booking in early or late season if the pool is important. Location is good for the duomo and... More 

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest, thanks for all he has shared with TripAdvisor travelers. The title he chose for his review is significant for us and a source of pride, but also of great responsibility for the future. Tickled, we are working together to maintain and enrich the experience of our guests. Thank you because today, we still have more certainty at the... More 

Pisa
1 review
4 of 5 stars Reviewed May 17, 2015

very nice and luxe hotel. 15min walk from the tower of pisa. i regretted that the swimming pool was not yet open. its was half of may and hot.Very friendly staff, next time i am in the area i sure go back.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest, thanks for all he has shared with TripAdvisor travelers. The title he chose for his review is significant for us and a source of pride, but also of great responsibility for the future. Tickled, we are working together to maintain and enrich the experience of our guests. Thank you because today, we still have more certainty at the... More 

1 review
4 of 5 stars Reviewed May 17, 2015

Spent few nights here really nice comfy rooms lovely veiw friendly staff nice food not to far to walk to see the tower only thing road bit busy in the day outside but in the night bit more quiet if i ever went back to pisa id like to stay here again

Was this review helpful? Yes
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear guest thanks for the review and shared the time that he wanted to take up. I can not imagine how pleased I tried to read his thoughts. In short, he was able to capture the essence of some food for us really important. We are deeply convinced that we have a long way to go for our improvement, guests... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 15, 2015

A sad excuse for a "five star hotel"... The service is indifferent at best; front desk people try their best, but warmth is not one of their strong points. - The worst was the restaurant manager who went I told him that the wine we ordered by the glass was corked (it smelled like mold), said that we put something... More 

Was this review helpful? Yes 1
Ghelarducci, Direttore at Abitalia Tower Plaza, responded to this review

Dear Guest thanks for expressing his thoughts and sharing it with TripAdvisor travelers. We accept criticism and confrontation, we are always sorry for this and regardless of his opinion not really positive. Only those who do not work can not make mistakes, everything can be improved, in every sphere and in every organization, so we have still much to learn,... More 

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