On the positive side, it was clean, included a refrigerator and was a good price to spend the night. The bed was comfortable. The staff was very friendly and helpful. I would consider staying again. On the negative side, they forgot our towels and there is no permanent staff so we had to wait hours. The room was cold and... more

A beautiful converted Italian villa, 5 minute walk away from the heart of Lucca town. The bedroom and bathroom were very clean, beds were comfortable, basic but with tv, fridge, wardrobe with hangers! The Manager, Stefano was very informative, giving us lots of information on where to visit and eat. The receptionist, Giselle was very kind and polite. I came... more

Were ignored by the guy who ran it when we arrived. Then were taken into the basement, passing all the cleaning equipment to a shared dormitory! Obviously this wasn't what we booked, and told him so. I'm sure he had no record of us at all. Eventually put us into a very noisy room by the front door. Hotel demanded... more

This is a very clean but simple hostel type hotel. The staff are very friendly and helpful, however the reception is not staffed all the time and there is a number on the door to ring for information. They trust you to go in and look at the rooms yourself and take a key. We had 2 adjoining rooms with... more

The hotel is a bit higgledy piggledy. You go in and have to go upstairs to find reception. Then, you have to find the receptionist! After hanging around for a while, looking for some way of finding someone to help me, I finally saw a sign on a door on the landing near the reception, telling me to knock for... more

très bien situé pour visiter Lucca, au pied des remparts de la ville, maison, villa charmante more

Het hotel ligt relatief dicht bij het station en is dus makkelijk te bereiken. Hoewel het buiten de stadsmuur ligt... more

Leuk hotel om te zien. Niet al te groot en oogt gezellig. Goede parkeergelegenheid. Groot nadeel is de zeer luidruchtige... more

Il posto è carino e a buon mercato, la camera pulita e il personale cordiale e disponibile; per chi si... more