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A Palazzo Busdraghi, Residenza d'Epoca

#9 of 56 Hotels in Lucca
Certificate of Excellence
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Via Fillungo 170 | Center of Lucca, 55100 Lucca, Italy
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A Palazzo Busdraghi, Residenza d'Epoca
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A Palazzo Busdraghi, Residenza d'Epoca
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124 Reviews from our TripAdvisor Community

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Traveler rating
    98
    18
    5
    2
    1
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28
70
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5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oldham, United Kingdom
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in this charming, small hotel for a week during the music festival. Its a great base if staying in Lucca as its located at the top of the main shopping street within the city walls and it's very easy to walk, or cycle, around town. Reception and all rooms are on the first floor behind a fabulous wooden... More 

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London, England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is a delight in a really attractive part of the city. We would recommend it to anyone as long as your stay does not include a Saturday night!!!!!!! At the moment the bar next to the hotel run an open air disco on Saturday that finishes at 1 o'clock in the morning and the music is unbelievably loud!... More 

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Sydney, New South Wales, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Friendly staff and a beautiful old Palazzo but there is a bar directly in front (where our room was) & the doof doof went until 1 am, crowd noise 'till 2! As we booked a triple and told the staff we were traveling with our son, odd to be given a room where it was impossible for to sleep. After... More 

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APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you for writing this review! we know, we are in the main street of the town: but, luckily, It is not the same for all guests..some of them leave..some of them stay longer than they booked...many of them are smiling in the morning and just close windows and shutters during the night, and appreciate being in the very heart... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

We were looked after really well by the staff at the hotel, arriving at about 11 pm. We stayed two nights and the hotel is in an ideal position for exploring Lucca and walking the perimeter walls. The staff recommended the excellent Canuleia Trattoria which was so good we went to twice in a day! The breakfasts were extensive and... More 

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Toronto, Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 20, 2015

My wife and I stayed at this hotel for one night in late May 2015. Marta, Ingrid and Andrea are very welcoming and helpful hosts. The room was comfortable and the breakfast was excellent. Great location in a very walkable city. Enjoyed walking the circumference of the old town on the wall in the early morning even though there was... More 

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Brockham
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 28, 2015

The location, Rooms, Breakfast and Staff were all amazing. I would recommend a stay here to my friends. You can walk everywhere in Lucca you need to go from here. They were extremely helpful with advice on tours, museum/ places to go. Everything in the hotel was spotless.

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Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

I could not recommend this hotel more highly. My husband and I stayed here for 1 week and found it to be well located close to many good restaurants and shops inside the wall but best of all was the staff with their attention to detail and willingness to assist at every turn....Marta, Ingrid and Andrea you were exceptional hosts!

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Prescott, Arizona
Level Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed May 25, 2015

This is a Great Hotel. It is on the primary shopping street in Lucca. Close to many super restaurants, comfortable rooms, an excellent breakfast and best of all, a fantastic staff. The staff will help you with everything you need, from bringing your luggage up the first flight of stairs to getting a taxi or making sure everything is right... More 

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St. Andrews, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 20, 2015

Located in the main shopping street of this medieval town, the Palzzo Busdraghi is classy and refined in everything it does. Marta, Andrea, Ingrid and Davinda made our trip special. Nothing was too much trouble for them and they are worth the 5 star rating alone. Their attention to detail - from the special touches at breakfast, to the tasteful... More 

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APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you so much for your kind kind review! What a great joy to read that you enjoyed and noticed all the little things we like to do and prepare for our guests to let them feel comfortable. Such a pleasure for us, would be very nice to welcome you again in our little Hotel! Ingrid, Marta and collegues More 

Greenbrae, California
1 review
5 of 5 stars Reviewed April 17, 2015

Any hotel is only as good as its staff, and in this regard you will not find a better place than A Palazzo Busdraghi. We found no more warm and ingratiating people than Marta, Ingrid, and Andrea. We could not have asked for a better experience. Breakfast was very nicely presented - accompanied by some of the best cappuccini in... More 

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APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

What a wonderful review and warmhearted description of our Palazzo and us! Thank you so much, we are happy that you had an enjoyable stay, will continue with enthusiam and hope to meet you again. You were very special guests. Ingrid, Marta and collegues More 

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