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A Palazzo Busdraghi, Residenza d'Epoca

#5 of 56 Hotels in Lucca
Certificate of Excellence
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Via Fillungo 170 | Center of Lucca, 55100 Lucca, Italy
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€137 (EUR)
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A Palazzo Busdraghi, Residenza d'Epoca
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A Palazzo Busdraghi, Residenza d'Epoca
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113 reviews from our community

Traveler rating
    90
    17
    4
    1
    1
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26
62
Solo
0
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greenbrae, California
1 review
5 of 5 stars Reviewed 1 week ago

Any hotel is only as good as its staff, and in this regard you will not find a better place than A Palazzo Busdraghi. We found no more warm and ingratiating people than Marta, Ingrid, and Andrea. We could not have asked for a better experience. Breakfast was very nicely presented - accompanied by some of the best cappuccini in... More 

Was this review helpful? Yes
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

What a wonderful review and warmhearted description of our Palazzo and us! Thank you so much, we are happy that you had an enjoyable stay, will continue with enthusiam and hope to meet you again. You were very special guests. Ingrid, Marta and collegues More 

New York City, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was friendly and welcoming. It was a very nice property, centrally located, beautifully decorated and comfortable. They even called for a taxi for us and held our bags so we could enjoy our last morning in Lucca.

Was this review helpful? Yes
APalazzoBusdraghi, Responsabile reception at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you so much for your kind words! We like our work and are very happy that you enjoyed your stay here with us at Palazzo Busdraghi. It would be very nice to welcome you again in the future. Ingrid, Marta and collegues More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located on one of the principal streets of Lucca, a heavy oak gateway leads into a quiet courtyard from which stairs to the hotel ascend. The rooms were beautiful - large, tasteful, clean and comfortable. The staff very friendly and helpful. It's a small hotel - only seven rooms - so there was less of a range at breakfast but... More 

Was this review helpful? Yes 1
Windsor, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

Lucca is wonderful historic city for walking around and enjoying the sites, so this was a great location, wifi and a beautifully restored hotel and rooms. The people that worked there couldn't have been more helpful and friendly. Good choice of food and drinks e.g. fresh orange juice, freshly brewed coffee and home made crepes. Would definitely recommend. However, it... More 

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Shipley. West Yorks
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 23, 2014

We were delighted to return here in better personal circumstances & found everything as excellent as last year. We opted for one of the smaller rooms (Room 1) we had stayed in for part of the time last year, because it had every facility we needed. An atmospheric building on the busy pedestrian main street, next to the Amphitheatre, shops... More 

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apalazzobusdraghi, Direttore at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you so much for your wonderful review, what a pleasure when guests come and visit us again! Marta & colleagues More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 21, 2014

My husband and I spent 3 nights in this great hotel, we had a excellent experience! Nice staff, delicious breakfast and the location of the hotel is simply perfect, in the heart of Lucca downtown. Definitely recommended!

Was this review helpful? Yes
apalazzobusdraghi, Direttore at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you for your nice review! Marta & colleagues More 

San Francisco, California, United States
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 30, 2014

I've had the good fortune to travel in Italy three times in the past two years. The latest trip was the Tuscany tour with nights in Florence, Siena, Montemerano, Manciano, Cinque Terre (Liguria), and Lucca. This hotel was a fantastic find. The management was exceedingly friendly, and the room very pleasant with nice old world colors and high ceilings. The... More 

Was this review helpful? Yes 3
apalazzobusdraghi, Direttore at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

what else to say...Thank you!! Marta & colleagues More 

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed October 13, 2014

The location of this old but very well maintained building is just off the main shopping street in Lucca. Our room was spotless, and the breakfast was wonderful, including cakes home made the night before by Ingrid. The staff were exceptional; friendly, helpful, and genuinely interested in you having a good stay. The first two nights we had good sleeps,... More 

Was this review helpful? Yes
apalazzobusdraghi, Direttore at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

Thank you so much for reviewing our little Hotel! and yes, it is confirmed, we will have new double glazed windows next year! Marta & colleagues More 

Plano, Texas
Top Contributor
72 reviews 72 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 13, 2014

Excellent small hotel right on Via Filungo and a few meters from the Anfiteatro. You enter off the street through an otherwise nondescript wooden door and a few steps later is the hotel. Very private. The staff was wonderful, helped get the luggage from ground level up some stairs and our room was just around the corner from the front... More 

Was this review helpful? Yes 1
Jeffreys Bay, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

When we arrived at the Hotel, tired, and were told that we actually booked the 'apartment' around the corner, I was very skeptical. We were warned about steep steps, and with all the luggage in hand I was quite worried. But what a pleasant surprise when we stepped into the apartment! Five star luxury in the most beautiful historic building... More 

Was this review helpful? Yes 1
apalazzobusdraghi, Direttore at A Palazzo Busdraghi, Residenza d'Epoca, responded to this review

We are so glad you loved our Apartment, and we thank you very much for the nice review! Marta & colleagues More 

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