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All 57 Lucca hotels

Hotel Napoleon

4.0 of 5 Hotel   |   Viale Europa 536, 55100 Lucca, Italy
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Ranked #44 of 57 Hotels in Lucca
A recent review
5 of 5 stars reviewed 2 weeks ago
Liz C Llandeilo, Wales, United Kingdom
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131 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Beverly Hills, California
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I stayed at the Napoleon in April of 2014 and was underwhelmed. The Wifi barely reached my room and the connection was incredibly slow when it did work. When you are a businessman travelling in this day and age that is unacceptable. The room was spartan and even though I was on the top floor was noisy from street traffic,... More

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Llandeilo, Wales, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We found this hotel very late at night, desperate for a place to stay with our two small children. The man at the reception was so kind and nice that I almost wanted to hug him! We got two rooms, both clean and with good showers in the bathrooms. Breakfast was great with lots of choice and fantastic coffees. I... More

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 7, 2014

We booked this hotel because of the available parking which is kind of a must when looking at staying in Lucca as parking in the old town could be interesting. Location of the hotel is a easy walk to all the attractions in the old town. The staff were friendly and very helpful. The hotel itself is dated, but they... More

Was this review helpful? Yes 2
19 reviews 19 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 4, 2014

We arrived at 10pm without a reservation and received friendly assistance. We were given a 'comfort' room which was nicely furnished and lovely bathroom, wifi was not available from the room and we only got reasonable wifi service when sitting in the lobby. we were traveling on motorbikes, there is free parking around the back of the hotel.

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Tempe, Arizona
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2014

We chose this location because we were looking for a central place to leave our bags while we day-tripped through areas of Tuscany. We did not do our research beforehand and got off at the Pisa train station and took a taxi to the hotel in Lucca (~40 euro) and that became a huge downside to our stay from the... More

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Olathe, Kansas
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014

We spent three days here during our visit to Lucca. Our triple room was spacious and very comfortable -- including a large bath with tub and shower. The daily continental breakfast featured a good variety of pastries along with milk, hot tea,coffee, and a very attentive staff. A great value with easy access to the Old City, and even a... More

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Rome, Italy
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 25, 2013

I went there for a job trip, the staff was really kind, available and helpful. They kindly kept some boxes I had to receive from abroad for work and they were able to help me much with information about parkings (in Lucca there are also big free parking close to the doors to enter the center through the ancient walls)... More

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Hotel Napoléon L, Direttore at Hotel Napoleon, responded to this review

Thank you very much for your kind and helpful review. Our staff hopes to see you again soon in our House and in our wonderful town. More

Hamilton, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 15, 2013

We chose this hotel because it had parking and we had trouble finding an inner city hotel on the dates we wanted. Also it claimed to be 4 star and we expected a certain level of facilities and service. It is a very dated hotel which has had a quick fix in a few places. The first bedroom we were... More

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Top Contributor
73 reviews 73 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 11, 2013

Stayed at this hotel for one, it is in a good position being about a 10 minute walk into the old town of Lucca. Staff spoke excellent English and couldn't have been more helpful. Room comfortable but noisy from passing traffic. We were in a room overlooking the main road. Problem was from poor fitting windows. Car park at rear.... More

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Brisbane, Australia
Top Contributor
103 reviews 103 reviews
37 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed September 6, 2013

Great location if travelling with a car with free parking in a fairly secure area. 10-15 min flat walk to town walls. We stayed in room 204 which was a Comfort Double and it was very modern and spotlessly clean. Some wings / floors of the hotel may have older style rooms. The hotel is on a busy road but... More

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Additional Information about Hotel Napoleon

Address: Viale Europa 536, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Napoleon 4*
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Also Known As:
Napoleon Hotel Lucca

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