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All 59 Lucca hotels

Hotel Napoleon

4.0 of 5 Hotel   |   Viale Europa 536, 55100 Lucca, Italy
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Hotel Napoleon
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Ranked #43 of 59 hotels in Lucca
A recent review
4 of 5 stars Reviewed March 12, 2014
Greg782 Olathe, Kansas
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133 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Olathe, Kansas
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2014

We spent three days here during our visit to Lucca. Our triple room was spacious and very comfortable -- including a large bath with tub and shower. The daily continental breakfast featured a good variety of pastries along with milk, hot tea,coffee, and a very attentive staff. A great value with easy access to the Old City, and even a... More

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Rome, Italy
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 25, 2013

I went there for a job trip, the staff was really kind, available and helpful. They kindly kept some boxes I had to receive from abroad for work and they were able to help me much with information about parkings (in Lucca there are also big free parking close to the doors to enter the center through the ancient walls)... More

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Hotel Napoléon L, Direttore at Hotel Napoleon, responded to this review

Thank you very much for your kind and helpful review. Our staff hopes to see you again soon in our House and in our wonderful town. More

Hamilton, New Zealand
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed October 15, 2013

We chose this hotel because it had parking and we had trouble finding an inner city hotel on the dates we wanted. Also it claimed to be 4 star and we expected a certain level of facilities and service. It is a very dated hotel which has had a quick fix in a few places. The first bedroom we were... More

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Top Contributor
61 reviews 61 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 11, 2013

Stayed at this hotel for one, it is in a good position being about a 10 minute walk into the old town of Lucca. Staff spoke excellent English and couldn't have been more helpful. Room comfortable but noisy from passing traffic. We were in a room overlooking the main road. Problem was from poor fitting windows. Car park at rear.... More

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Brisbane, Australia
Top Contributor
60 reviews 60 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 6, 2013

Great location if travelling with a car with free parking in a fairly secure area. 10-15 min flat walk to town walls. We stayed in room 204 which was a Comfort Double and it was very modern and spotlessly clean. Some wings / floors of the hotel may have older style rooms. The hotel is on a busy road but... More

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New York City, New York
Top Contributor
101 reviews 101 reviews
65 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed July 30, 2013

In no way a four-star hotel. 2-star max. Booked last minute via hotwire at a reasonable rate for peak season. It is close to Lucca city wall - about 1000 feet, so pretty convenient. And there is free internet and breakfast included. The hotel looks like it has not been updated since construction in the early 1960's. Rooms are bare,... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2013 via mobile

Do yourself a huge favor, book any other hotel in Lucca! This was a terrible experience, dirty and unmodern rooms. Very noisy with a poor breakfast, we had booked 2 nights but choosed to leave after one night since we could not sleep at all. So... Look for another hotel!

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Ballynahinch, United Kingdom
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 28, 2013

Stayed 3 days on a Bed and Breakfast basis. The room and bathroom was large with a lovely Balcony outside.The breakfast was continental style but a good variety and very enjoyable. The staff are very helpful and friendly.The hotel is on a busy road and can be a bit noisy but the higher rooms are less effected by the noise... More

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Buenos Aires, Argentina
Top Contributor
65 reviews 65 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed June 5, 2013

I can only remember that night at this hotel, as a dreadful night (worst in 15 days around Italy).. The staff assigned us room 404, which is facing the road (a very busy and a central road in Lucca) and did not give us any warning of how bad we would spend the night (specially from early 5 or 5:30... More

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19 reviews 19 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 22, 2013

Very convenient hotel for a 3 person family, travelling by car. Room was large and very clean. Bathroom nice. Pleasant, shortish walk to the town. Very nice reception staff. Breakfast was pretty good. Only criticism - the Viale Europa really is an amazingly noisy road!!!

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Additional Information about Hotel Napoleon

Also Known As:
Napoleon Hotel Lucca
Address: Viale Europa 536, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#15 Luxury Hotel in Lucca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Napoleon 4*
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