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All 57 Lucca hotels

Hotel Napoleon

4.0 of 5 Hotel   |   Viale Europa 536, 55100 Lucca, Italy
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Ranked #44 of 57 hotels in Lucca
A recent review
3 of 5 stars reviewed 3 weeks ago
Joanne F
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121 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel because of the available parking which is kind of a must when looking at staying in Lucca as parking in the old town could be interesting. Location of the hotel is a easy walk to all the attractions in the old town. The staff were friendly and very helpful. The hotel itself is dated, but they... More

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12 reviews 12 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived at 10pm without a reservation and received friendly assistance. We were given a 'comfort' room which was nicely furnished and lovely bathroom, wifi was not available from the room and we only got reasonable wifi service when sitting in the lobby. we were traveling on motorbikes, there is free parking around the back of the hotel.

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Tempe, Arizona
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 25, 2014

We chose this location because we were looking for a central place to leave our bags while we day-tripped through areas of Tuscany. We did not do our research beforehand and got off at the Pisa train station and took a taxi to the hotel in Lucca (~40 euro) and that became a huge downside to our stay from the... More

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Olathe, Kansas
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014

We spent three days here during our visit to Lucca. Our triple room was spacious and very comfortable -- including a large bath with tub and shower. The daily continental breakfast featured a good variety of pastries along with milk, hot tea,coffee, and a very attentive staff. A great value with easy access to the Old City, and even a... More

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Rome, Italy
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 25, 2013

I went there for a job trip, the staff was really kind, available and helpful. They kindly kept some boxes I had to receive from abroad for work and they were able to help me much with information about parkings (in Lucca there are also big free parking close to the doors to enter the center through the ancient walls)... More

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Hotel Napoléon L, Direttore at Hotel Napoleon, responded to this review

Thank you very much for your kind and helpful review. Our staff hopes to see you again soon in our House and in our wonderful town. More

Hamilton, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 15, 2013

We chose this hotel because it had parking and we had trouble finding an inner city hotel on the dates we wanted. Also it claimed to be 4 star and we expected a certain level of facilities and service. It is a very dated hotel which has had a quick fix in a few places. The first bedroom we were... More

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Top Contributor
72 reviews 72 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 11, 2013

Stayed at this hotel for one, it is in a good position being about a 10 minute walk into the old town of Lucca. Staff spoke excellent English and couldn't have been more helpful. Room comfortable but noisy from passing traffic. We were in a room overlooking the main road. Problem was from poor fitting windows. Car park at rear.... More

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Brisbane, Australia
Top Contributor
103 reviews 103 reviews
37 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed September 6, 2013

Great location if travelling with a car with free parking in a fairly secure area. 10-15 min flat walk to town walls. We stayed in room 204 which was a Comfort Double and it was very modern and spotlessly clean. Some wings / floors of the hotel may have older style rooms. The hotel is on a busy road but... More

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New York City, New York
Top Contributor
103 reviews 103 reviews
66 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed July 30, 2013

In no way a four-star hotel. 2-star max. Booked last minute via hotwire at a reasonable rate for peak season. It is close to Lucca city wall - about 1000 feet, so pretty convenient. And there is free internet and breakfast included. The hotel looks like it has not been updated since construction in the early 1960's. Rooms are bare,... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2013 via mobile

Do yourself a huge favor, book any other hotel in Lucca! This was a terrible experience, dirty and unmodern rooms. Very noisy with a poor breakfast, we had booked 2 nights but choosed to leave after one night since we could not sleep at all. So... Look for another hotel!

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Additional Information about Hotel Napoleon

Address: Viale Europa 536, 55100 Lucca, Italy
Location: Italy > Tuscany > Province of Lucca > Lucca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Napoleon 4*
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Also Known As:
Napoleon Hotel Lucca

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
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#15 Luxury Hotel in Lucca
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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