We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Napoleon

Viale Europa 536, 55100, Lucca, Italy
Hotel amenities
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Napoleon
View Map
Add Photo Write a Review

239 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Hertford, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 15, 2015

This was not my first stay, the earlier one had been 20 years ago plus, as will be the next. Location on a busy road outside the walls of this wonderful city does not help. Breakfast is average. If you need to open your window there was incredibly loud music from a bar next door. But that was beaten by... More 

Helpful?
Thank alanumpire
Cheltenham, United Kingdom
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 6, 2015

The hotel is easy to find, on the main road halfway between the autostrada and the medieval city walls of the beautiful city of Lucca. Staff are friendly and welcoming. Nice breakfast. Room was small, but adequately furnished. We liked having a room with a balcony. Was also good to be able to borrow bicycles for explorations of Lucca. It... More 

Helpful?
Thank William L
Kopavogur, Iceland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 12, 2015

We spent one night at this hotel at the end of July 2015. With the temperature around 30 degrees, we discovered in the evening that the air conditioning was not working. We received two visits from staff members who seemed genuinely surprised and sorry, turned the knobs, but said that regretfully, the system did not seem to be working. In... More 

Helpful?
1 Thank Gvendur130

Travelers are raving about these Lucca hotels

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 29, 2015 via mobile

The staff at this hotel were very friendly and helpful and the breakfast was good with a varied choice of different foods including breads, pastries, eggs, meat, cheeses and yogurt. The staff asked what you would like to drink and were very happy to accommodate different choices. The walk into Lucca was easy enough so it was very convenient. The... More 

Helpful?
Thank Gwynne8
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 19, 2015

Ideally located just outside the mediaeval city walls and a easy walk to the centre of this beautiful Tuscan gem. Room was comfortable and spacious, amenities as you would expect in a hotel of this rating.

Helpful?
Thank Paul M
Chichester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed August 14, 2015

This hotel is perfectly situated for visiting Lucca (old town) on foot or bicycle. We picked this hotel because it was advertised as 4 Star and had air conditioning, a 'must have' in August 2015 (night temp 30+ deg). However, when we arrived we were disappointed by the rundown and dirty appearance of the hotel entrance and public areas and... More 

Helpful?
Thank John G
Athens, Greece
Level Contributor
7 reviews
3 of 5 stars Reviewed July 23, 2015

It was a clean small room. Fairly away from the city center and the train station outside the city walls. Helpful and nice stuff. Disappointing breakfast nobody mentioned anything about wi-fi. Overall quite overpriced

Helpful?
Thank Nikos G
Tel Aviv, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2015

We booked this hotel for 2 nights, and arrived at the hotel in the early evening. We were given a smelly room, the floor of the room was very dirty, and the room was stuffy. The hotel is on a main road so it was impossible to open the window which was facing the road. We tried to open the... More 

Helpful?
1 Thank Dave C
maniago
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 25, 2015

We were told that the air conditioning would be fixed in June, well this was May and it was hot, on the positive side, they changed our room for the following night and it was much better, shower was better and beautiful views. The breakfast was also very good. The location was lousy, had to walk a while to get... More 

Helpful?
Thank ManiagoRina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 10, 2015

We stayed at this hotel July, 2014. We made a last minute same day reservation while traveling on our way up the Italian coast. The hotel was very clear and spacious for a family of 4 traveling with kids. The pictures are a true representation of the room. The views are those of the city. Our view had a nice... More 

Helpful?
Thank 1RGarcia
Questions? Get answers from hotel staff and past guests. Ask a question

114 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (90)
Viewed
Dining (4)
Viewed
Hotel & grounds (14)
Viewed
View from room (10)
Viewed
Bathroom (7)
Viewed
Room/suite (14)
Viewed
Business center/function rooms (1)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (2)
Viewed
Dining (6)
Viewed
Bathroom (2)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Lucca hotels
2.1 mi away
BEST WESTERN Grand Hotel Guinigi
0.3 mi away
Eurostars Toscana
Eurostars Toscana
#39 of 57 in Lucca
4.0 of 5 stars 452 reviews
1.1 mi away
Albergo Celide
Albergo Celide
#17 of 57 in Lucca
4.5 of 5 stars 686 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Hotel Ilaria
Hotel Ilaria
#10 of 57 in Lucca
4.5 of 5 stars 817 reviews
0.6 mi away
San Luca Palace Hotel
0.7 mi away
Hotel Rex
Hotel Rex
#13 of 57 in Lucca
4.5 of 5 stars 336 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay