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Hotel Napoleon

Viale Europa 536, 55100 Lucca, Italy
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1 room 1 guest
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (25)
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Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel were very friendly and helpful and the breakfast was good with a varied choice of different foods including breads, pastries, eggs, meat, cheeses and yogurt. The staff asked what you would like to drink and were very happy to accommodate different choices. The walk into Lucca was easy enough so it was very convenient. The... More 

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Ideally located just outside the mediaeval city walls and a easy walk to the centre of this beautiful Tuscan gem. Room was comfortable and spacious, amenities as you would expect in a hotel of this rating.

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Chichester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

This hotel is perfectly situated for visiting Lucca (old town) on foot or bicycle. We picked this hotel because it was advertised as 4 Star and had air conditioning, a 'must have' in August 2015 (night temp 30+ deg). However, when we arrived we were disappointed by the rundown and dirty appearance of the hotel entrance and public areas and... More 

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Travelers are raving about these Lucca hotels

Athens, Greece
Level Contributor
5 reviews
3 of 5 stars Reviewed July 23, 2015

It was a clean small room. Fairly away from the city center and the train station outside the city walls. Helpful and nice stuff. Disappointing breakfast nobody mentioned anything about wi-fi. Overall quite overpriced

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Tel Aviv, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2015

We booked this hotel for 2 nights, and arrived at the hotel in the early evening. We were given a smelly room, the floor of the room was very dirty, and the room was stuffy. The hotel is on a main road so it was impossible to open the window which was facing the road. We tried to open the... More 

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maniago
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 25, 2015

We were told that the air conditioning would be fixed in June, well this was May and it was hot, on the positive side, they changed our room for the following night and it was much better, shower was better and beautiful views. The breakfast was also very good. The location was lousy, had to walk a while to get... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 10, 2015

We stayed at this hotel July, 2014. We made a last minute same day reservation while traveling on our way up the Italian coast. The hotel was very clear and spacious for a family of 4 traveling with kids. The pictures are a true representation of the room. The views are those of the city. Our view had a nice... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 17, 2015

Weird building but who cares? Incredibly helpful staff, nice spacious rooms and great breakfast service! On top of that - free parking and wifi. We had to print a document, even that wasn't a problem for them at all. Definitely recommend. ...

Was this review helpful? Yes 3
Danville, KY
Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed February 3, 2015

The Hotel had a comfortable room with nice linens. We enjoyed the great buffet breakfast with fresh fruit, crousants, toast, ham and swiss, and boiled eggs. The furniture in the lobby was shabby with a ripped sofa. They adversized free wifi but it was only in the lobby. The air conditioning was nice, but they turned it off at night... More 

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Belgrade, Serbia
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 9, 2014

This is typical business hotel, which has very good position both for city center and for exhibition. Hotel needs refurbishing; rooms next to the street are very noisy. Wi-fi is free, but the signal is very weak. Needs to be much, much better. Breakfast is "thin", only the coffee is excellent, real "Italian" style.

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